Comsoft Quadrant QCMS Troubleshooting

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IDN-ADS-B Training– Quadrant Control and Monitoring System

Maintenance & Troubleshooting

IDN-ADSB | April 2015


QCMS Troubleshooting

▮ QCMS Sensor status overview


▮ QCMS Logfile check

 COMSOFT GmbH | QCMS Maintenance & Troubleshooting | April 2015 |Page 2 IDN-ADSB | April 2015
QCMS Sensor sites overview – Colour coding

▮ Sensor colour code


▮ Active mode
Green Surveillance data is received and SNMP
access to the sensor is available
Orange Surveillance data from the sensor but no
SNMP access
Yellow No surveillance data from the sensor but
SNMP access
Red No surveillance data and no SNMP access

▮ Passive mode (no SNMP access)


Turquoise Surveillance data is received
Magenta No surveillance data received

 COMSOFT GmbH | QCMS Maintenance & Troubleshooting | April 2015 |Page 3 IDN-ADSB | April 2015
Status: no surveillance data received

If no surveillance data arrive at the QCMS workstation:


▮ First check if sensor downtime was announced by authorities
▮ Passive Site  Magenta
▮ Check sensor configuration
▮ compare required to actual configuration, ensure the sensor

configuration was not changed accidentally


▮ if there was a planned change in configuration:

check consistency with server configuration using the system


documentation
▮ Active Site  Red
▮ Check network connection by “ping”ing the sensor in a terminal window
▮ Active Site  Yellow
▮ Check antenna connection

 COMSOFT GmbH | QCMS Maintenance & Troubleshooting | April 2015 |Page 4 IDN-ADSB | April 2015
QCMS Logfile check

▮ QCMS Self-monitoring events are recorded and


shown in the LOG window as green entries
▮ QCMS events, e.g. sensor status changes, are shown
as black entries
▮ Line Status changes are shown as orange entries
▮ SNMP trap received events are shown as blue entries
▮ QCMS errors are shown as red entries

▮ Log is also saved


to file:
/usr/qcms/qcms.log

 COMSOFT GmbH | QCMS Maintenance & Troubleshooting | April 2015 |Page 5 IDN-ADSB | April 2015

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