SERAJ AHMAD

+91-8745857555
Seraj.avaish@gmail.com

CAREER OBJECTIVE

To work in a challenging atmosphere that provides ample opportunities for learning, growth
and willing to utilize all skills possessed to their best and explores all the possibilities to
achieve excellence.

CAREER SKETCH

 Currently working in Mashreq global services private limited (subsidiary of mashreq

bank)
 Worked with Paytm payments bank from Sept 2018 to Sept 2019
 Worked with WNSGLOBAL SERVICES as Associate for Mashreq Bank
Operations.

Professional experience

Company: WNS Global services

Designation: Associate
Client: Mashreq bank

Responsibilities:-

 Creating/Updating and authorizing Corporate account for different type of entity: BVI,
offshore, proprietorship, partnership, LLC, free zone establishments, branch of
foreign companies, joint venture company & government entity a/c’s.in system
Flex cube.
 Cross verifying AOF, MOA and KYC
 Handling Overall Bank financial, Operations & A/c work for Small & Medium
Enterprises (SME), Private Banking & MAI of MASHREQ BANK (UAE).
 Maintaining close relationship with customers and resolving customers request,
queries & issues
 Consistently meeting productivity matrices and quality standards as per defined
Matrix.
 Providing different services like FCDB to customer.
 Ensuring TAT for process met for team and self.
 Maintaining EOD reports for team.
 Generating all Operational and functional monthly Business Report, with evidence of
of quality improvement.
 PROFESSIONAL EXPERIENCE

Company: Paytm payments bank

Designation: Associate

Responsibilities:-

 PAN reviews
 Aadhar review
 KYC validation
 Suspension
 Data entry
 Prepare consolidated report of the task assigned.

PROFESSIONAL EXPERIENCE

Company : Mashreq Global Services

Designation : Senior associate

Responsibilities:
 Ability to identify root-cause issues/improvement opportunities, and design
approaches/programs/products to improve overall quality assurance.
 Ability to identify business needs and deliver solutions in close partnership with line of
business and technology
 Ability to identify root-cause issues/improvement opportunities, and design
approaches/programs/products to improve overall quality assurance
 Strong research and documentation skills.
 Strong root cause analysis skills.
 Ability to interact with all levels of an organization.
 Ability to take on a high level of responsibility, initiative, and accountability.
 Processing / Authorizing of various types of Account opening done by Centralized
Accounts Management Unit (CAM) and ensure that Policies, Procedures and delivery
standards are met which ultimately should reflect in satisfactory Audit Rating and
acceptable level of client satisfaction.
 Performing the KYC and Maintenance.
 Performing Screening for the new clients.
 Performing the client on boarding of new customers.

ACADEMICS QUALIFICATION
 Master of Business Administration from Integral University.
 Bachelor of Business Administration from Punjab Technical University.
 10+2 from UP Board.
 10thfrom UP Board.
SPECIALISATION

 MBA in Finance.

PROJECT WORK

 Worked on “Relationship between commodity price and currency” project as 2

month summer training program with Religare, Aligarh.

COMPUTER SKILLS

 MS Office & MS Word

STRENGTHS & ABILITIES

 Positive attitude.
 Good Team player
 Quick Learner

PERSONAL DETAILS

Name : Seraj Ahmad

Date of Birth : 16-06-1988
Father name : Md Shwaleh Ansari
Gender : Male
Marital status : Unmarried
Language : English, Hindi & Urdu
Permanent Address : E-234 3rd floor front portion, Nr okhla modern public
school, Abul Fazal enclave part 2 jamia nagar
New Delhi-110025

(SERAJ AHMAD)