BTS – CELONIS B USINESS

C ONSULTANT

KEY PERFORMANCE INDICATORS

• Assessment
• Hands-on experience on Celonis Process Mining
• Ability to identify opportunities, create solutions, present them as business cases to
key stakeholders and execute the solution proposed.
• Understanding of key customer processes, such as Order-to-Cash, Procure-to-Pay, Issue-to-
Resolution, etc.
• Experience working with ERP systems (e.g. Microsoft, Oracle, SAP), data extraction, data
analysis, reporting, etc.
• Experience with SQL, database technologies, ETL, and/or programming (Java, Python, R, etc.)
• Process mapping and identifying non value add steps to create lean and agile processes.
• Responsible for identifying business problem areas and aligning themselves to the pain areas
through Continuous Improvement Projects
• Strengthen and enhance internal processes to make them more efficient and effective by
identify process improvement/re-engineering opportunities.
• Seek opportunity for Automation, Robotics and other technology solutions to bring scalability
in the processes
• Help our clients to simplify and improve their operations by developing business cases, analysing
clients as-is processes and create end-to-end automation solution blueprints
• Responsible for working with the client’s Business excellence & Operations teams to hunt down
processes for RPA & conducting initial RPA process investigation, priority, assessment & fitment
analysis. You will be responsible for PDD (Process design document)
• Act as customers’ key contact and guide them through the analysis process and become their
trusted advisor on process automation
• Provide quality consulting service by applying PDCA, lean, 6 sigma and other relevant quality
methodologies with the objective to reduce cost/cycle time, improve productivity, increase
revenue, improve product/service quality, and/or realign organizational practices with business
strategies
• Work in coordination with other departments to incubate new solutions and technology for
existing and new businesses

• Analysis and Feedback

• Research to create value added / proactive proposals for prospective/existing customers.

• Benchmarking performance of existing customers vis-à-vis competition
• Conduct interactive workshops for employees on quality tools and generate process
improvement ideas
• Presenting data, sharing analysis and getting concurrence from stakeholders on actions (for
assigned processes
• Participate in the development of new offerings and innovation in the automation space

• Reporting & Administration

• Share progress on Continuous Improvement initiatives with leadership team and other
Ops/Client stakeholders
• Participate in Daily/Weekly/Monthly reviews to share the update and action plan on various
process and system improvements
 • Spread awareness around practices as PDCA, Digital Transformation, Automation etc. via
workshops, sessions and other activities

COMPETENCIES
Knowledge (including education and
Skills Attributes
experience)
Min 8-12 years of overall experience and 7- Celonis Initiative
10 years of experience as Process ERP Systems Self-driven
Improvement Coach/Manager in domains - SQL, database technologies, ETL Flexibility
Healthcare/Life Programming (Java, Python, R, etc.) Ownership
Sciences/Telecom/FnA/Manufacturing/Hi RPA thought leadership
Tech/Retail/BFSI/Ecommerce Analytical Ability
Six Sigma GB/BB
Customer service orientation
Technical Expertise
Concern for Excellence
Ms Office
Oral and written communication