EVAPORATIVE AIR COOLER

SERVICE MANUAL
CAUTION:
 Before servicing the unit, read the ‘’Safety Precautions’’ in this manual.
 Only for authorized service.

MODEL NO.: CL20AE & CL201AE

(INDOOR USE ONLY)
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

CONTENT
1. Preface
1.1. Safety Precautions
1.2. Insulation Resistance Test
1.3. Specifications
1.4. Features
1.5. Warning & Safety Rules
1.6. Parts Description
1.7. Operations
1.8. Cleaning & Maintenance

2. Disassembly Instructions
2.1. How To Change Honeycomb Cooling Media
2.1.1.Rear Panel
2.1.2.Honeycomb Cooling Media
2.2. How To Change Water Pump
2.2.1.Water Tank
2.2.2.Water Pump Wiring Connection
2.3. How To Change Main PCB Board
2.3.1.Top Panel
2.3.2.Main PCB Board Wiring Connection
2.3.3.Wiring Color Connection
2.4. How To Change Main Motor
2.4.1.Blower Housing
2.4.2.Main Motor Wiring Connection

3. Troubleshooting Guide
3.1. Outside Dimensions
3.2. Cooling System
3.3. Troubleshooting Guide

4. Schematic Diagram
4.1. Wiring Diagram
4.2. Wiring Color Description
4.3. Circuit Diagram
4.4. Components Location (For Main PCB Board)

5. Exploded View

6. Replacement Parts List

2
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

1. PREFACE
This manual is designed to provide you with important service information. Be sure to read the
safety precautions prior to servicing the unit.

1.1 Safety Precautions

1 When servicing, set the POWER of the CONTROL PANEL to OFF and unplug the power
cord.
2 Observe the original lead dress. If a short circuit is found, replace all parts which have been
overheated or damaged by the short circuit.
3 After servicing, make an insulation resistance test to prevent the customer’s exposure to
shock hazards.

1.2 Insulation Resistance Test

1 Unplug the power cord and connect a jumper between 2 pins (black & white).
2 The grounding conductor (green or green & yellow) is to be open.
3 Measure the resistance value with an ohm meter between the jumper lead and each exposed
metallic part on the equipment at all MODES (except POWER OFF).
4 The value should be over 1 MΩ.

1.3 Specifications

MODELS
CL20AE CL201AE
ITEMS
Power Supply 1Ø , 120V, 60Hz
Input (W) 230W
Running Current (A) 2.0A
Fan Type Blower
Fan Speeds 4
Fan Motor HP 1/6
Operation Control Control Panel with Remote Control
Relative Humidity Control Adjustable
Vertical Louver (Right & Left) - Auto
Air Direction Control
Horizontal Louver (Up & Down) - Manual
Timer Control 1 to 8 hours
Fan Motor Internal Thermal Protector
Protector
Water Pump Internal Thermal Protector
Filter Honeycomb media (395mm x 345mm 35mm) & Carbon Filter
Power Cord 1.8m (3 wire with grounding)
Water Fill System Manual (from side panel)
Drain System Drain Plug
Water Tank Capacity 5.2 US Gallon / 20 L
Net Weight 22.7 lbs / 10.3 kg
Outer Dimension 18.9’’x 14.6’’x 32.7’’ 18.9’’x 14.6’’x 32.9’’
(W x D x H) 480 mm x 370 mm x 830 mm 480 mm x 370 mm x 835 mm

3
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

1.4 Features

 Four functions in one: air cooler, humidifier, ionizer (optional) & fan.
3
 Very powerful airflow: up to 880 m /hr or 520 CFM
2 2
 Cooling area: up to 25 m or 260 ft
 Air throw distance: 10 m or 32ft.
 Honeycomb cooling media for optimum performance.
 Carbon filter for air cleaning.
 Adjustable humidification level to your comfort.
 Up to 8 hour timer.
 Oscillating louvers.
 Mounted with castors for easy mobility.
 Full function remote control.
 4 speeds: high, medium, low and sleep.
 20 liter water tank capacity.

1.5 Warning & Safety Rules

WARNING - This appliance is intended for use in a domestic or small office environment
only. Any other use is not recommended by the manufacturer and may cause fire,
electrical shocks or other injury to person or property.

When using electrical appliances, basic safety precautions should always be followed:
 Your cooler should run on 120 Volt AC, 60 Hz current only.
 Check the household voltage to ensure it matches the appliance’s rate specification.
 Before operating the product remove it from its packaging and check it is in good condition.
 If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
 DO NOT operate any product with a damaged cord or plug.
 DO NOT use an extension cord with this appliance.
 DO NOT run power cord under carpeting, or cover with rugs or runners. Arrange the cord
away from areas where it may be tripped over.
 Unplug the appliance during filling and cleaning.
 Always unplug the appliance from the power source before servicing or removing the unit.
 Disconnect the power supply before servicing or cleaning operation.
 Remove the power cord from the electrical receptacle by grasping and pulling on the power
cord plug-end only, never from the cord.
 DO NOT use the product in areas where gasoline, paint or other flammable goods and
objects are stored.
 When using the ‘’COOL’’ setting, please check the water indicator level to ensure it is above
minimum water level. Operation of this unit on the ‘’COOL’’ setting on or below minimum
water level could result in damage to the water pump.
 DO NOT attempt repair or adjustment to any electrical or mechanical functions of the cooler.
 Verify that the voltage power source matches the appliance electrical specifications.
Improper voltage will burn out the blower/fan, oscillating and/or pump motor windings and will
void the warranty.
 DO NOT cover the air inlet or outlet on the appliance as this may cause motor damage.
 DO NOT insert or allow objects to enter any ventilation, exhaust opening or water tank as this
may damage the product and could cause an electrical shock or fire.
 DO NOT operate with media removed as this will overload and damage the motor.
 DO NOT use this appliance with any solid-state speed control device.
 DO NOT leave the appliance operating unattended for any extended period of time.

4
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

 This appliance is not intended for use by persons (including children or elderly) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless they
have been given supervision or instruction concerning use of the appliance by a person
responsible for their safety.
 DO NOT let children play with any appliance packaging or plastic bags. Injury may result
from such practice.
 Children should be supervised to ensure that they do not play with the appliance.
 If the unit is damaged or it malfunctions, do not continue to operate it.
 Place the unit on the floor only.
 This product is not intended for use in wet or damp locations. Never locate the product
where it may fall into a bathtub or other water container. DO NOT use in bathrooms or
outdoors. When it is not in use always store in a dry area.

NOTE: OPERATE THE UNIT WHEN THE WATER TANK IS FILLED WITH CLEAN WATER

1.6 Parts Description

1 Top Panel 9 Air vent location

2 Handle 10 Front panel
3 Horizontal louvers 11 Water level transparency window
4 Right side panel 12 Remote control
5 Front panel ornament 13 Remote control bracket
6 Power cord hole 14 Left side panel
7 Castor 15 Water fill door
8 Top compartment cover 16 Drain plug

5
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

1.7 Operations

Control Panel:
REMOTE CONTROL SENSOR

Function Button:

POWER:
Press the POWER button to start the unit.

TIMER:
Press the TIMER button once and the unit will switch off after 1 hour. 1 hour running time is
added every time the button is pressed, the maximum timer setting is 8 hours.

MODE:
The unit offers 2 modes: COOL & FAN
COOL mode: with LED indicator
FAN only mode: no LED indicator

The FAN only mode operates without any humidification and is the default setting. Until you turn
the unit on and press the MODE button to operate with humidification of COOL function.

SPEED:
Press the SPEED button to select your desired fan speed. Then selected fan indicator light on.
Fan speed for selection: Low – Med – High – Sleep.

SWING:
Press the SWING button till indicator light on, air swings from left to right. Press again for fixed
direction air flow, the indicator will light off.

REMOTE CONTROL SENSOR:

Point your remote control unit to this position if you operate the unit with remote control.

Recommended Use:

This appliance is intended for use in a domestic or small office environment only. Any other use
is not recommended by the manufacturer and may cause fire, electrical shocks or other injury to
person or property.

6
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

Operation Instructions:

 Choose a suitable location for your evaporative air cooler.

 Your product may be operated by the manual controls located on the top cover of the unit or
by the remote control.

For Room Cooling:

For the best performance when use this product as an Evaporative Air Cooler with cooling effect,
it should be filled with water, and ice if available. The unit should be positioned in a location that
will create a 'flow through' air effect. The greatest cooling effect will be felt if the unit is operated
in a partly opened doorway (within house) or window with the cooled air directed into the room. It
is also important to have a door or window partly opened away from the air cooler, in order to
create the 'flow through' effect. If this arrangement cannot be met the evaporative cooling effect
will be inefficient.

 Remove the plug from the mains socket.

 Open the top cover and pour clean water or ice into tank or top ice compartment. You may
also pour clean water or ice into water tank or top ice compartment from water pouring cover
located at the side of the unit. DO NOT overfill the tank. This will cause water entrainment.
 Then connect the power cord to an electrical outlet. The unit will be on stand-by mode.
 Press the POWER button and the fan will start at medium speed, after few seconds, it will
switch to LOW speed.
 To turn the product OFF press the POWER button again. If you do not intend to use the
product for some time unplug the unit from electrical outlet.
 Press the SPEED button to increase or decrease the speed.
 Press the MODE button to select the COOL mode, indicated by the LED. The full effect of
this mode will begin after about 3 minutes.
 Once the water in the tank has been reached or below the minimum level of the water level
indicator, turns the product OFF and refill the tank to the maximum level of the water level
indicator.
 To empty the water tank turn your product off at the POWER button and remove the unit from
electrical outlet. Twist the cap off of the drainage tube and the water will drain from the water
tank.

NOTE: Make sure you have the cooler outside to drain water, so it will not damage the
indoor floors

For Room Humidification:

 Remove the plug from the mains socket.

 Open the top cover and pour clean water or ice into tank or ice compartment. You may also
pour clean water or ice into tank or top ice compartment from water pouring cover located at
the side of the unit. DO NOT overfill the tank. This will cause water entrainment.
 Then connect the power cord to an electrical outlet. The unit will be on stand-by mode.

7
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

 Press the POWER button and the fan will start at medium speed, after few seconds, it will
switch to LOW speed.
 To turn the product OFF press the POWER button again. The fan will continue to run for
approximately 3 minutes to extend the life of the working parts. If you do not intend to use
the product for some time remove the cord from the electrical outlet.
 Press MODE button for cooling with COOL LED. DO NOT run the unit in COOL mode
without water. This will damage the pump in the unit.
 Once the water in the tank has been reached or below the minimum level of the water level
indicator, turns the product OFF and refill the tank to the maximum level of the water level
indicator.
 To empty the water tank turn your product off at the POWER button and remove the unit from
electrical outlet. Twist the cap off of the Drainage tube and the water will drain from the water
tank.

NOTE: Make sure you have the cooler outside to drain water, so it will not damage the
indoor floors

Extra Humidification:

 Humidifier located under the top cover.

 Turn the humidifier to anti-clockwise for additional humidification to low
and high humidification.
 Turn clockwise to minimize the water flow.

Louvers Operation:

 Press the SWING button to start the louvers moving from side to side. This will improve the
distribution of the cooled air in the room. To stop the louvers press the SWING button again.
 You can change the air direction (up or down) by manually adjusting the horizontal louvers.

Timer Operation:

 The Timer can be used to switch the product off after a selected number of hours.
 Select the desired operating mode.
 Press the TIMER button once and the unit will switch off after 1 hour. 1 hour running time is
added every time the button is pressed, the maximum timer setting is 8 hours.
 To cancel the timer setting press the TIMER button again until all the timer indicators are not
lit.

Remote Control Operation:

Operate with Remote Control after the unit is turned on. (The Remote
Control required two AAA batteries, not included)

ON/OFF: Power ON / OFF

SPEED: LOW / MEDIUM / HIGH / SLEEP

MODE: Control COOL or FAN only option

SWING: Control the motion of the vertical louvers

TIMER: Control timer function for automatic shut off

8
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

NOTE:
 Do not abuse the remote control unit.
 Be sure to replace the batteries with two new AAA dry-cell batteries.
 Always point the remote control signal transmitter towards the unit when operating.
 Make sure that the signal path is not obstructed.
 Remove the batteries if the unit is not going to be used for an extended period of time.

1.8 CLEANING & MAINTENANCE

WARNING: Before you clean the unit, switch the product off, remove the plug from the
power socket and wait until the product has cooled down.

Cleaning:
 Dampen a clean & soft cloth with water and use on the exterior of the unit to remove any dust
or dirt.
 Never use detergents, solvents, corrosive elements, or any other chemicals to clean the
appliance.
 When not in use, store the appliance in a dry location out of the sunlight.

Filter / Fan:
 The appliance is supplied with honeycomb media and dust filter.
 The frequency for cleaning depends on local air and water conditions. For instances, in
areas where mineral content of the water is high, deposits may build up in the honeycomb
media, restricting air flow. In this case, it is recommended to clean the honeycomb media
every two months.
 Dust filter net can be cleaned once a week.
 Simply wash the honeycomb media and dust filter with clean water.
 For best results, allow the filter to dry after each use by turning off the pump 15 minutes
before turning off the blower / fan motor.

TIP: Regular draining (once a week during use) will decrease the water mineral build up
and extend the life of the filter / pad. Dampen a cloth with water and wipe away any water
mineral deposits that appear inside or outside the appliance to extend the serviceable life
and clean appearance of the appliance.

Lubrication:
 The blower / fan, pump and louver oscillation motors DO NOT require any lubrication.

Water Tank:
 To clean the water tank:
 Move the appliance to a location where the water can be drained.
 Remove the drain plug located at the bottom of the unit.
 Once the water tank is empty, replace the drain plug, refill the unit and drain it again.
 Repeat this cleaning weekly to reduce water mineral build up.
 Replace the drain plug, refill with fresh water through the side water fill door, and the cooler is
ready for use.

9
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

2. DISASSEMBLY INSTRUCTIONS
WARNING – Before the following disassembly, POWER is set to OFF and disconnected the
power cord.

2.1 How To Change Honeycomb Cooling Media

2.1.1 Rear Panel

Use screwdriver to remove 11 Remove the rear panel.
galvanized screw with plate
head tail (ST4*12) on the top
panel and rear panel.

2.1.2 Honeycomb Cooling Media

Use screwdriver to remove 4 Remove the honeycomb
stainless steel screw with cooling media from the top
washer head (￠7ST3*10) on side.
the rear panel to remove the
steel wire fixing the
honeycomb cooling media.

10
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

2.2 How To Change Water Pump

Remove the rear panel follow the procedure 2.1.1.

2.2.1 Water Tank

Use screwdriver to remove 2 Unplug the water pipe from
stainless steel screw with the water pump.
plate head tail (ST4*10) on the
water pump fixer.

2.2.2 Water Pump Wiring Connection

Unplug the wiring connection
to replace the water pump.

11
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

2.3 How To Change Main PCB Board

Remove the rear panel follow the procedure 2.1.1.

2.3.1. Top Panel

Use screwdriver to remove 2
galvanized screw with plate
head tail (ST4*12) between the
front panel and the top panel.
Use screwdriver to remove 5
galvanized screws with tip tail
( ￠ 7ST3*10) and fixing bush
between the top panel and the
main PCB board.

2.3.2 Main PCB Board Wiring Connection

Disconnect the wiring from
the main PCB board to
replace it.

2.3.3 Wiring Color Connection

Wiring color connection refers to part 4.2 Wiring Color Description.

12
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

2.4 How To Change Main Motor

Remove the rear panel follow the procedure 2.1.1.

Remove the top panel follow the procedure 2.3.1.

2.4.1 Blower Housing

Use screwdriver to remove 7
galvanized screw with plate
head tail (ST4*12) between the
blower housing cover and the
blower housing front shell.
Use screwdriver to remove
stainless steel lock screw
(M4*10) of motor axis bush.
Use hex nut spanner to
remove 1 black hex retainer
nut (M6*10) of the blower.

Use screwdriver to remove 7 Use screwdriver to remove 4

galvanized screw with plate galvanized screw with plate
head tail (ST4*12) between the head tail (ST4*12) between the
blower housing front shell blower housing front shell
and the front panel. and the main motor.

Use screwdriver to remove 4

galvanized screw with plate
head tail (ST4*10) between the
blower housing front shell
and the front air vent.

2.4.2 Main Motor Wiring Connection

Main motor wiring connection refers to part 4.2 Wiring Color Description.

13
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

3. TROUBLESHOOTING GUIDE
3.1 Outside Dimensions

Width: 480 mm (18.9’’)

Depth: 370 mm (14.6’’)
Height: 830 mm (32.7’’) (CL20AE)
835 mm (32.9’’) (CL201AE)

3.2 Cooling System

1 Body
2 Fan Blower
3 Water Tank
4 Water Pump
5 Water Pipe
6 Cooling Media

14
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

3.3 Troubleshooting Guide

The following troubleshooting guide is intended to address the most common symptoms and is by
no means exhaustive. If symptoms persist, call a qualified service provider. Only a certified
electrician should complete any electrical work. Unplug and disconnect the appliance from the
power source before attempting to troubleshoot any of the following symptoms.

Problem Possible Cause Solution

Turn off the unit. Follow

Water is below minimum water
level in water tank.
Humidity output minimal to
none
Water pump is damaged.
Dust filter is dirty or
residue.
Water color yellowish at Color fasts from honeycomb
initial use filter.
Noise of water pump when
water not up-to min water level.
Abnormal noise inside the
product
Motor or blower problem.
Signal path is obstructed
Remote control not
No battery or low battery in the
working
remote control unit.
Stale or stagnant water in water
tank.
Musty or unpleasant odor
Media mildewed or clogged.
Pump is not turned on.
Low or no water.
Not cooling
Damaged water pump.
instruction to fill the water tank
with clean water.
Replace the water pump
according to the procedure
2.2.
has
Clean or replace filter.
This is natural. After several
use, the water color will be
clean.
Turn off the product. Add
water, and then turn on the
product again.
Turn off and unplug the
product or change the main
motor according to the
procedure 2.4.
Clear signal path
Check battery
Drain, flush and clean water
tank
Replace media according to
the procedure 2.1.
Check the water level and turn
on the pump by pressing
COOL button on the control
panel.
Replace the water pump
according to the procedure
2.2.

NOTE: The form is only for reference. If any help, please call customer service.

15
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

4. SCHEMATIC DIAGRAM
4.1 Wiring Diagram

4.2 Wiring Color Description

Power Cord:
(1) White Live on main PCB
(2) Black Neutral on main PCB
(3) Green Earth (Ground)

Main Motor:
(1) White High speed on main PCB
(2) Yellow Medium speed on main PCB
(3) Blue Low speed on main PCB
(4) Black Neutral on main PCB
(5) Red to capacitor by end-closed connector
(6) Brown to capacitor by end-closed connector
(7) Green + Yellow Earth (Ground)

Water Pump:
(1) Black on main PCB (plug-in type)
(2) Black on main PCB (plug-in type)

Swing Motor:
(1) Pink on main PCB
(2) Pink on main PCB

16
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

4.3 Circuit Diagram

17
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

4.4 Components Location (For Main PCB Board)

18
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

5. EXPLODED VIEW

19
 CONFIDENTIAL

Website: http://www.honeywellaircoolers.com

6. REPLACEMENT PARTS LIST

Location No.: Part Description: Qty.:
20L-1 Swing control wheel 1
20L-2 Swing motor 1
20L-3 Front panel ornament 1
20L-4 Front panel 1
20L-5 Horizontal louvers end lever 2
20L-6 Horizontal louvers 5
20L-7 Vertical louvers 10
20L-8 Horizontal louvers middle lever 1
20L-9 Main motor 1
20L-10 Water level transparency window 1
20L-11 Water level red indicator 1
20L-12 Water level indicator pole 1
20L-13 Water fill door 1
20L-14 Blower housing front shell 1
20L-15 Remote control accessories 1
20L-16 PCB position fixing bush 5
20L-17 Left side panel 1
20L-18 Main PCB board 1
20L-19 Control panel film 1
20L-20 Top panel 1
20L-21 Water valve knob 1
20L-22 Top compartment cover 1
20L-23 Water valve switch direction 1
20L-24 Water valve elbow pipe 1
20L-25 Blower housing rear cover 1
20L-26 Honeycomb cooling media 1
20L-27 Carbon filter cover 1
20L-28 Carbon filter 1
20L-29 Rear panel 1
20L-30 Water catch pan 1
20L-31 Right side panel 1
20L-32 Power cord protection rubber 1
20L-33 Blower 1
20L-34 Water pump 1
20L-35 Water pump fixer 1
20L-36 Drain plug cap 1
20L-37 Drain plug 1
20L-38 Drain plug pad 1
20L-39 Drain plug connector 1
20L-40 Castors 5
20L-41 Water tank 1
20L-42 Lever for swing motor 1

20