19/04/2020 Percona MongoDB support for better application performance

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Percona Support for MongoDB

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Useful Links
Datasheet MongoDB Support
(https://learn.percona.com/hubfs/Datasheet/Percona%20Services%20Datasheets/Solution_Percona_Support_MongoDB_v2.pdf)

Percona Support Tiers (/services/support/percona-support-levels)

MongoDB Support Details (/services/support/support-tiers-mongodb)

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17 Things Developers Need to Know about Databases (/resources/webinars/17-things-

developers-need-know-about-databases)

SBTech Uses Percona Support to Ensure Uptime and Availability (/about-percona/case-

studies/sbtech-uses-percona-support-ensure-uptime-and-availability)

Early Database Architecture Decisions Can Cost (or Burn) Future Money (/resources/white-
papers/early-database-architecture-decisions-can-cost-or-burn-future-money)

Become a MongoDB® Replica Set Expert in Under 5 Minutes (/resources/solution-

brief/become-mongodb®-replica-set-expert-under-5-minutes)

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Calculators (https://www.percona.com/calculators/)

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Percona MongoDB® Support Keeps Your Applications

Running.
Your mission-critical applications depend on your MongoDB database environment. What happens if your database goes
down?

Contact Percona MongoDB Database Support!

Percona brings the same commitment to world class database expertise and open source values that makes us the
premier MySQL services provider to MongoDB.

Whether you’re using MongoDB alone or in a hybrid environment alongside MySQL, for mission-critical applications or
side projects, on premise or in the cloud, Percona Support is the most comprehensive, responsive, and cost effective plan
to help your business succeed with MongoDB Community, MongoDB Atlas, or Percona Server for MongoDB
(/software/mongo-database/percona-server-for-mongodb).

Reduce Application Downtime

Our team is available 24x7x365, online and by phone, helping you increase your uptime, restore service in the most
ef cient manner, implement performance improvements, and navigate the complexity of modern deployments using
industry best practices including high availability, backup solutions and database optimization.

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On-Premises or in the Cloud

Our experts can help support your environment wherever it lives – on premises, in the cloud, or as a hybrid of the two. We
are partners with the major cloud providers such as AWS, and are experts at cloud database deployments (including
Atlas).

Reduce Operational Costs

Percona invests heavily in our world-class MongoDB technical support services, hiring the best database experts on the
planet. Support is NOT an afterthought; it’s what we do. Our MongoDB Support Engineers have helped thousands of
customers around the globe resolving nearly every conceivable database situation. We often have standard procedures
for problems that normally take weeks to diagnose.

Multi-Software Support from One Vendor

Percona MongoDB Support experts know more than just MongoDB – so we can help you con gure and tune
environments that use more than one database software to address application and business solutions.

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Keep Your Environment Secure and Bug-Free

If you encounter a software defect, Percona Support is your liaison to Percona Engineering, providing access to rapid
releases of MongoDB enhancements and hot bug xes for our Advanced and Premium customers.

The Right Level of Service for Your Business

Percona MongoDB Support comes in Essentials, Advanced, and Premium (/services/support/percona-support-levels)
you can nd the right level of service for your business needs. If you have a simple deployment with basic needs, you can
purchase Essentials Support via our web store by clicking here (/store).

How Percona Can Help

Percona's experts can maximize your database performance with our open source database support
(/services/support), highly-rated training (/training), managed services (/services/managed-services) or consulting
(/services/consulting) professional services. For more information on our database services, contact us at +1-888-316-
9775 (USA) (tel:+1-888-316-9775), +44 203 608 6727 (Europe) (tel:+44 203 608 6727) or have us reach out to you:

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