PRODUCT SHEET

THE ONLY APP STORE FOR THE ENTERPRISE THAT DELIVERS THE CONSUMER EXPERIENCE USERS EXPECT

SHOPPING 5.0

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SHOPPING | THE BEST APP STORE FOR THE ENTERPRISE

Shopping 5.0 represents an enormous shift in enterprise IT delivery, blending, for the first time ever, the traditional rich functionality of an enterprise request portal, with the experience expected of a modern consumer app store. Shopping delivers this through a simple, modern interface which allows users to find and obtain the software and services they need, when they need them, and in a way they now expect.

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SHOPPING | THE BEST APP STORE FOR THE ENTERPRISE

Key Features
 It used to take five days to get things deployed, NOW it takes just five minutesk. Dean Leyland AstraZeneca
A Consumer AppStore Experience for Corporate IT Shopping provides a consumer-grade App Store within a users corporate IT environment. This gives end users the experience they have come to expect from modern devices like smartphones and tablets on their Enterprise IT desktop. Self-service Software, Hardware & Services A single portal for automatic provisioning of IT resources, including desktop software, web applications, software as a service (SaaS) and even hardware requests. Deep Integration with Microsoft Configuration Manager 2007/ 2012 Through deep native integration with ConfigMgr Shopping delivers software to users and machines within minutes. Shopping monitors the progress and status of all deployments to keep users and administrators informed. Flexible Workflows for Business Approval Business managers are empowered to make approval decisions through flexible workflows. Requesters and approvers are kept informed through actionable emails. License Control Management Software availability to end users can be controlled through management of icense counts with configurable thresholds for notification. Software Rental Where licensing terms permit, items (software or group membership) can be rented by end uses for a time-limited period, after which it is automatically removed. Shopping can also be configured to respect license quarantine periods. Self-service OS Migrations End users are enabled to schedule their own OS deployment as well as select which applications to automatically reinstall as part of the migration. This can include usagebased application mapping using data from 1E AppClarity. Delegated Administration In large distributed or complex organizations, branch administrators can govern the visibility and approval process of applications as well as have the ability to shop on behalf of users within a country, region, site or department. Flexible Integration Framework Shopping has open APIs to integrate with third-party systems, for example, existing helpdesk reporting mechanisms can be included through integration with the likes of BMC Remedy or HP Service Manager. Proven at Scale in Global Organizations Shopping is deployed to more than three million seats worldwide, in installations ranging from a few hundred seats to several hundred thousand. Shopping has native support for multiple languages. Skinnable for your needs Completely configurable to fit your organizations look and feel, so end users work in a familiar corporate environment.

 Shopping has transformed our ability to service our customers with more than 1,100 user generated downloads a month. Users decide for themselves when to install applications, downloading them on-demand. Scott Ewing, Senior Infrastructure Engineer, UNUM Insurance
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THE BEST APP STORE FOR THE ENTERPRISE JUST GOT BETTER

Business Benefits
Case study Improved End User Satisfaction End users satisfaction with IT services and their individual productivity are vastly improved by giving them access to an inituitive and easy-to-use portal to request and obtain the applications they need in minutes. Reduced Held Desk Costs Help desk costs are immediately reduced by delivering a fully configurable and automated request-to-delivery approval process. Flexible approval workflows all the definitions of single approvers, approval groups or approval chains as required. Faster and More Efficient OS Migrations OS migration projects can be delivered faster and more efficiently by enabling users to schedule their own Windows migrations and automated application re-installs. This can include automatic usage-based application mapping which can have massive benefits for application rationalization and software licensing costs.

Shopping avoids unnecessary spend on help desk costs through selfservice provisioning Shopping has demonstrated its capabilities for construction design and engineering business ARUP by cutting costs by $1.16 million and saving more than 37,000 man hours by automating 148,137 software installs. It has also reduced the software licensing bill by making the cost of software transparent to users and suggesting low-cost alternatives, saving on average $950 at a time.

Customers
Shopping is deployed across more than three million seats worldwide. Customers include: Arup Park Hill Schools Parker Hannifin Philips Syngenta Unum

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