PERFORMANCE MANAGEMENT

IN INTERNATIONAL
ORGANISATIONS

CCGHRM-BY DR.JYOTI
MUNDE
DIEMS,AURANGABAD(M.S)
INDIA
Learning objectives
Develop a framework for Performance
management of multinationals and for
expatriates
Understand various factors that influence
performance management & assessment of
expatriates performance
Develop criteria for performance appraisal
& feedback of expatriates.
MULTINATIONAL’S PERFORMANCE
MANAGEMENT

MNC internationalization Individual

strategies and goals ( HCN,PCN,TCN)

Subsidiary Goals

Job goals and Performance

Job analysis
standards appraisal
 Performance Management of
Expatriates
Performance mgt is a process that
enables a MNC to continually improve
individual subsidiary performance
against clearly defined pre- set targets
and goals.
1 Setting clear goals for each unit, each
dept & every individual employee which
are derived from organizations &
subsidiary corporate goals
2 Setting standards and measurement
criteria for evaluating each type of goal
3 Formal monitoring and review of
Variables that influence PM of
Expatriates
1 Compensation Package
2 Nature of Assignment
3 Support from HQ
4 Environment in which performance
occurs.
5 Cultural Adjustment of the individual &
accompanying family members.
Criteria used for PA
Against company's goals & standards Expatriates
goals & standards fixed
Achievement of these goals is measured using the
standards
Hard goals like market share, ROI, profit can be
measured
Soft goals such as leadership style, interpersonal skills
In practice home office mgrs, subordinate as well as
boss inputs, expatriate who has served the same
location & his views to reduce bias
Periodic review & timely feedback help in
performance mgt of expatriates.
Thank You