OD &D MCQ

1. While describing the individual roles, the ‘role’ is called as:-

(A)- Individual role

(B)- Focal role

(C)- Social role

(D)- None of the above

2. OD process is cyclical and ends, when:-

(A)- Desired development result is obtained

(B)- Plan is implemented

(C)- Data is gathered

(D)- Problem is identified

3. The Role Negotiation Technique for group intervention was

developed by:-
(A)- Roger Harrison

(B)- Bennet and Hailey

(C)- both ‘A’ and ‘B’

(D)- None of the above

4. OD can also be called as a process:-

(A)- For performance appraisal

(B)- For change of people

(C)- For teaching people how to solve the problem

(D)- All of the above

5. People in the organisation should be treated as

(A)- Important resource

(B)- Natural resource

(C)- Working capital

(D)- All of the above

 
6. OD intervention seminars being conducted in the organizations help
to:-
(A)- Improve overall efficiency

(B)- improve productivity

(C)- improve morale of the employees

(D)- all of the above

7. Although each organization has its own unique set of challenges,

which has proved to be an effective tool which promotes increased job
satisfaction:-
(A)- Management development tool

(B)- Survey feed back tool

(C)- both ‘A’ and ‘B’

(D)- None of the above

8. Cultural intervention concentrates on:-

(A)- Traditions

(B)- precedents

(C)- practices

(D)- all of the above

9. Survey feed back system consists of cyclical process, there number

being:-
(A)- Three

(B)- Four

(C)- Five

(D)- Six

10. MBO programme generally consists of:-

(A)- Four stages

(B)- Five stages

(C)- Six stages

(D)- Seven stages

  

11. The organizational diagnosis means:-

(A)- To identify strengths, weaknesses problem areas

(B)- To find out discrepancies, between vision and desired future and current situations

(C)- both ‘A’ and ‘B’

(D)- None of the above

12. The team of authors, who called organizational development as,

practical application of science of organization is
(A)- Porras and Robertson

(B)- Fayle and Taylor

(C)- Rogger and Bennet

(D)- none of the above

13. It is proved, that people can use their capabilities and creativity if
they are provided with:-
(A)- Adequate opportunities

(B)- suitable work climate

(C)- both ‘A’ and ‘B’

(D)- None of the above

14. Reputation analysis is based on the idea, that:-

(A)- Hard working workers have reputation

(B)- The company should have reputation in the market

(C)- Powerful people are known to others

(D)- All of the above

15. During the course of the Organisational Development projects, the

internal OD specialists should:-
(A)- Become increasingly professionalized and be responsible for their own development

(B)- Advise the consultant

(C)- both ‘A’ and ‘B’

(D)- None of the above

 
16. The number of different management approaches for changing
entire system, are thought to be:-
(A)- Four in numbers

(B)- Five in numbers

(C)- Six in numbers

(D)- Seven in numbers

17. OD was founded on the belief that using behavioural science

methods to increase collaborative problem solving would increase:-
(A)- Organizational effectiveness

(B)- Organizational turnover

(C)- Organizational reputation

(D)- all of the above

18. Quality Circle is basically an idea based on:-

(A)- American Synthesis on Japanese Idea

(B)- Japanese Synthesis of American Idea

(C)- German Synthesis on Japanese Idea

(D)- American Synthesis on German Idea

19. The name(s) of the Japanese professor(s) from Tokyo University,

who added the notion of small groups formed to address the problems in
their work areas, is:-
(A)- Kaoru Ishikawa

(B)- Matoshi Suzuki

(C)- both ‘A’ and ‘B’

(D)- None of the above

20. A known OD conceptualize, has identified prime responsibilities of

OD, consultant. The initiator’s name is:-
(A)- Taylor

(B)- Ishikawa

(C)- Posovasky

(D)- Argyris

 
 Answers:
1-(B), 2-(A), 3-(A), 4-(C), 5-(A), 6-(D), 7-(B), 8-(D), 9-(B), 10-(C), 11-(C), 12-(A), 13-
(C), 14-(C), 15-(A), 16-(B), 17-(A), 18-(B), 19-(A), 20-(D)

21. The initial interest of the managers for the Organisational

Development efforts is introduced, through, personal attendance at:-
(A)- A Group laboratory

(B)- P Group laboratory

(C)- N Group laboratory

(D)- T Group laboratory

22. The Role Analysis Technique model is designed to clarify:-

(A)- Role expectations and obligations of team members to improve team effectiveness

(B)- Ego levels of each individual

(C)- the role of each individual

(D)- none of the above

23. The primary advantage of Organizational Development is:-

(A)- It tries to deal with change in a whole organization

(B)- It is easy to implement

(C)- both ‘A’ and ‘B’

(D)- None of the above

24. In Custodial organization model, managerial orientation is:

(A)- Teamwork

(B)- Money

(C)- Production

(D)- Manpower

25. With regard to the ‘Nature of Organizations’ the key assumption is:
(A)- The social systems are formed on the basis of mutual interests.

(B)- People must be motivated to work effectively

(C)- both ‘A’ and ‘B’

 (D)- None of the above

26. Autocratic organization model depends on:

(A)- Partnership

(B)- Power

(C)- Labour unions

(D)- None of the above

27. In Bank wiring room studies were carried out by:

(A)- a control and an experimental group

(B)- an observer and an experimental group

(C)- an observer and an interviewer

(D)- all of the above

28. The total Quality improvement model provides an approach, for

organizational change, and involves:-
(A)- Three major phases

(B)- Four major phases

(C)- Five major phases

(D)- Six major phases

29. For an Interdependency Intervention, in a group of Ten people, in

order to interview others, how many individuals member of the team, each
member would be required to do meet:-
(A)- Six Members

(B)- Seven Members

(C)- Eight Members

(D)- Nine Members

30. The concept that, managers generally use three types of tactics to
accomplish their goals, was put forward by:-
(A)- Taylor

(B)- Ishikawa
 (C)- Schein

(D)- None of the above

31. Today’s manager’s first task is to:-

(A)- Retain good human asset

(B)- utilize human asset in a better way

(C)- both ‘A’ and ‘B’

(D)- None of the above

32. As a result of recent studies in OD, number of views are now being
developed, one of the most important concept on which the OD is
constructed is that, of :-
(A)- A normative value for culture and change

(B)- Individual leadership

(C)- both ‘A’ and ‘B’

(D)- None of the above

33. During the course of the Organizational Development projects, the

internal OD specialists should:-
(A)- Become increasingly professionalized

(B)- be responsible for their own development

(C)- both ‘A’ and ‘B’

(D)- None of the above

34. The Role Negotiation Technique for group intervention was

developed by:-
(A)- Roger Harrison

(B)- Roy Harrison

(C)- Robin Harrison

(D)- Rick Harrison

35. Some of the major benefit(s) of the OD interventions is (are):-

(A)- Improved job satisfaction

(B)- Improved productivity

 (C)- Improved team work

(D)- All of the above

36. Some of the indications of requirement of organisational

development efforts are:-
(A)- Reduced customer satisfaction

(B)- Lack of co-operation between people

(C)- Rapidly increasing costs

(D)- All of the above

37. Most of the Organizational Development activities are based on a

basic model, i.e.:-
(A)- interviews

(B)- data based

(C)- general method of inquiry

(D)- all of the above

38. The data collection on organisation is undertaken by the Consultant,

by way of:-
(A)- Interviews

(B)- Press briefings

(C)- Social media

(D)- All of the above

39. The type(s) and category (ies) of “Power” is (are):-

(A)- Expert power

(B)- Reference power

(C)- Information power

(D)- All of the above

40. Various types of tactics used by managers to accomplish their goals

are known as:-
(A)- Use of social networks
(B)- Playing it straight

(C)- Going around the formal system

(D)- all of the above

Answers:
21-(D), 22-(A), 23-(A), 24-(B), 25-(A), 26-(B), 27-(B), 28-(B), 29-(D), 30-(C), 31-(C),
32-(A), 33-(C), 34-(A), 35-(D), 36-(D), 37-(B), 38-(A), 39-(D), 40-(D)