Q1.

Email-Id

dhawal.thacker.iitkgp@gmail.com

Q2. Gender

Male

Female

Q3. Age group (in years old)

0-14

15-29

30-39

40-49

50 and above

Q4. Monthly income (if currently NA, choose the one had before)

0-19,999 INR

20,000-29,999 INR

30,000-39,999 INR

40,000-49,999 INR

50000 INR and above

Q5. Length of Internet experience

Below 7 years

7-10 Years

Over 10 Years

Q6. Situational involvement

 Least involved Less involved Neutral More involved Most involved

This product is important to me.

The thought of this product makes me excited.

This product is interesting to me.

This product is needed for me.

This product means a lot to me.

This product is uninvolving to me. [reverse]

This product is fascinating to me.

Q7. Financial risk

Least involved Less involved Neutral More involved Most involved

I would be concerned that the payment method
may not be safe.
I would be concerned that the price of this product
may be too high.
I would be concerned that I may suffer from
monetary loss due to the seller’s fraudulent acts.

Q8. Product performance risk

Least involved Less involved Neutral More involved Most involved

I would be concerned that the product delivered
may not perform to my expectations.
I would be concerned that the product delivered
may not match the descriptions, including the
pictures,

Q9. Delivery risk

Least involved Less involved Neutral More involved Most involved

I would be concerned that I may not get my
money’s worth from the product when buying it.
I would be concerned that the product may be
delivered to a wrong address.

Q10. Social risk

Least involved Less involved Neutral More involved Most involved

My friends’ and co-workers’ opinions about my
buying the product would cause me to feel
concern.
When buying the product, I would be concerned
about what people whose opinion was of value to
me,
My purchasing the product would cause me
concern about what my friends would think of
me, if I made a

Q11. Trust expectation

Least involved Less involved Neutral More involved Most involved

The online merchant should have necessary
capabilities and resources to carry out its
activities.
The online merchant should have sufficient
experience to handle the work properly.
The online merchant should keep a customer’s
best interests in mind.
The online merchant should successfully support
the desires and needs
The online merchant should provide honest
information.
The online merchant should keep its promises
and commitments.

Q12. Intention to buy from retailer

Least involved Less involved Neutral More involved Most involved

I would rather order from an e-tailer, rather than
an e-marketplace, when purchasing the product
online.

Location Data

Location: (22.339706420898, 87.325012207031)

Source: GeoIP Estimation