Position: Administration Assistant

Reports to: Administration Officer

Supervision of: Officer Keepers
Travel: 20%
1. Role and responsibilities
The Administration Assistant is responsible for performing clerical and
administration duties and providing support to staff and visitors in daily
offices/premises needs in line with NRC’s procedures and standards.

 Logistics: Work closely with

Logistics on PR’s, PO’s and Bid
analysis
 Maintain supplies inventory by checking stock to determine
inventory level; anticipate needed quantities and items; place
and expedite orders; and verify receipt.
 Issue Purchase requisitions and orders for all administration
related needs including printing, visibilities, kitchen supplies,
office needs etc.
 Assist in requesting quotations, receive offers and prepare bid
comparisons for Administration
 Finance: Coordinate with
Finance on invoices and
payments vouchers
 Prepare relevant Payment vouchers and follow up on payments
related issues upon need.
 Coordinate for accommodations and conferences as needed
and follow up on payments and agreements.
 Ensure that all utility and running costs of the office and NRC
premises are followed up, received and paid on timely manner.

 NRC Field Offices Coordinate

with field offices and different
departments on orders and
follow ups

 Coordinate the provision of telephone lines and necessary

follow up (both mobiles and landlines).
 Order new lines, cancel, transfer and initiate payments when
due.
 Order and dispatch prepaid lines for NRC Main office staff on
monthly basis and confirmations.
 Manage and organize the booking schedule of NRC Guesthouse
and follow up on cleaning schedules and needs.
 Follow up NRC offices and other NRC premises’ maintenance
records and visits.
 Perform any other administration related tasks requested by
the Line manager or Head of Support.
  Occupy the reception area. Dispatch calls, mails and direct
visitors
 Coordinate for accommodations and conferences as needed
and follow up on payments and agreements.

 External: Work closely with

relevant companies and
suppliers as per Administration
needs
 Arrange for staff and visitors flight bookings and liaise with
travel agencies companies for offers

2. Behavioral competencies
 Working with people
 Planning and delivering results
 Communicating with impact and respect
 Coping with Change
 Handling insecure environment
3. Performance Management
The employee will be accountable for the responsibilities and the competencies,
in accordance with the
NRC Performance Management Manual. The following documents will be used
for performance reviews:
• The Job Description
• The Work and Development Plan
• The NRC Competency Framework

The Norwegian Refugee Council is an independent

humanitarian organisation helping people forced to flee.
We work in crises in more than 30 countries, where we
help save lives and rebuild futures.
We deliver high-quality aid where needs are greatest. 

protecting people forced to flee and supporting them as they build a new
future. Today, we work in both new and protracted crises across more than 30
countries, where we provide camp management, food assistance, clean
water, shelter, legal aid, and education.

We stand up for people forced to flee.  for displaced people. When we

witness injustices, we alert the world. We promote and defend displaced
people's rights and dignity in local communities, with national governments
and in the international arena. NRC’s Internal Displacement Monitoring
Centre in Geneva is a global leader in monitoring, reporting on and advocating
for people displaced within their own country.

We respond quickly to emergencies. NRC's global provider of

expertise, NORCAP, the world’s most used, boasts around 1,000 experts from
all over the world. Our experts stand ready to deploy at a moment’s notice to
support the UN and local authorities in humanitarian crises.

Around 14,000 humanitarians work with the Norwegian Refugee

Council. Most of us are hired locally to work in the field, and a small number
are based at our head office in Oslo. Many of our colleagues were once
themselves fleeing their homes.
Today, a record 70.8 million people are fleeing war and persecution. Not
since World War Two have more people needed our help. The Norwegian
Refugee Council assisted over 8.5 million people worldwide in 2018, and with
your support, we can help even more.