Kilee G.

Wagner
kileegwagner@gmail.com / (419) 310-5402

EXPERIENCE

THE BENSMAN GROUP – Administrative Assistant and Receptionist

June 2019 - Present
Working as an Administrative Assistant and Receptionist, I handle any documentation or client needs with full discretion.
This includes providing support to Senior Executives. Maintaining relationships with clients. Working individually and with
a team.

CONTINENTAL STRUCTRUAL PLASTICS - Engineering Assistant/Document Control Specialist

January 2016 – September 2018
Worked on improving the organization and productivity of the Engineering Department. Including Document Control, the
repair of damaged goods and packing needs. Along with assisting the department with any office needs.

WILSON’S IGA - Cashier/ Deli

September 2015- March 2016

While improving customer service skills, I was tasked with money handling and keeping the store clean. Along with closing
down the store at the end of the work day.

CUSTOM GLASS SOLUTIONS — Summer Help - Continuous Improvement Team

May 2015- August 2015. July 2014 – September 2014

While helping maintain the cleanliness of the plant, I was tasked with improving the 5S standard that was to be followed by
the plant.

DICKS SPORTING GOODS — Customer Service Specialist

August 2014- May 2015

Starting as a cashier, I quickly moved to the role of “Customer Service Specialist”, meaning I was to assist customers with
any complications or problems they had with their experience with the team. Along with money handling and closing down
the store when scheduled to do so.

EDUCATION — Degree

Upper Sandusky High School, Upper Sandusky, OH

2010-2014
Diploma

Blanchard Valley Academy of Massage Therapy, Findlay, OH

April, 2014 - August, 2015
Certificate of Massage Therapy

Ottawa University – English Literature and Communication Majors, Online

January 2017 - Present
Bachelor’s degrees in both English lit and communication in progress with a focus/concentration in Publishing and Creative
Writing
3.6 GPA

SUMMARY OF SKILLS AND ACCOMPLISMENTS                                                     

 Received the Life of Significance Grant from Ottawa University my first year
 Excellent written and oral communication skills
 Extensive knowledge in Microsoft Office programs
 Critical thinking and problem solving
 Social media understanding and management
 Creative mindset
 Advanced customer service duties and responsibilities
 Detail oriented