® ®

B405
SERVICE MANUAL
RICOH GROUP COMPANIES 001130MIU
 ®

SERVICE MANUAL
B405

RICOH GROUP COMPANIES

 B405
SERVICE MANUAL

001130MIU
It is the reader's responsibility when discussing the information contained within this
document to maintain a level of confidentiality that is in the best interest of Ricoh
Corporation and its member companies.

NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY

FASHION AND DISTRIBUTED WITHOUT THE PRIOR
PERMISSION OF RICOH CORPORATION.

All product names, domain names or product illustrations, including desktop images,
used in this document are trademarks, registered trademarks or the property of their
respective companies.
They are used throughout this book in an informational or editorial fashion only and for
the benefit of such companies. No such use, or the use of any trade name, or web
site is intended to convey endorsement or other affiliation with Ricoh products.

 2001 RICOH Corporation. All rights reserved.

 LEGEND

PRODUCT CODE COMPANY

GESTETNER RICOH SAVIN
B405 Printer Controller Type 1018
B431 PS2 Level2 Emulation Type 1018

DOCUMENTATION HISTORY
REV. NO. DATE COMMENTS
* 06/01 Original Printing
 Rev. 10/2002
B405
TABLE OF CONTENTS

INSTALLATION
1 INSTALLATION............................................................................. 1-1
1.1 INSTALLATION REQUIREMENTS ...........................................................1-1
1.2 PRINTER INSTALLATION ........................................................................1-1
Accessory Check ..................................................................................1-1
Printer Controller Installation.................................................................1-2
1.3 PS 2 EMULATION (B431) .........................................................................1-4
1.4 MEMORY BOARD (G578/G579/G580) .....................................................1-5
1.5 NIB (B430).................................................................................................1-6

TROUBLESHOOTING
2 TROUBLESHOOTING .................................................................. 2-1
2.1 ERROR CODES........................................................................................2-1
2.2 LED DISPLAY ...........................................................................................2-2
2.2.1 LOCATION .......................................................................................2-2
2.2.2 FATAL ERROR ................................................................................2-3

SERVICE TABLES
3 SERVICE TABLES........................................................................ 3-1
3.1 SERVICE PROGRAM MODE OVERVIEW ...............................................3-1
3.1.1 HOW TO ENTER THE SP MODE ....................................................3-1
Entering the Service Mode....................................................................3-1
Exiting the Service Mode ......................................................................3-1
3.1.2 SERVICE MENU TABLE ..................................................................3-1
3.2 SERVICE MENU .......................................................................................3-2
3.2.1 BIT SWITCH SET .............................................................................3-2
3.2.2 NV RAM CLEAR...............................................................................3-2
3.2.3 COUNTER CLEAR ...........................................................................3-2
3.2.4 DIAGNOSTIC ERROR .....................................................................3-2
3.2.5 SERVICE PRINT ..............................................................................3-3
3.3 FIRMWARE UPDATE PROCEDURE........................................................3-4
3.3.1 CONTROLLER/PS2 FIRMWARE UPDATE .....................................3-4
3.3.2 ERROR RECOVERY........................................................................3-6
CONTROLLER .....................................................................................3-6
PS2 DIMM ............................................................................................3-6
3.4 POWER-ON SELF TEST ..........................................................................3-7
3.5 SELF DIAGNOSTIC TEST ........................................................................3-7
3.6 USER PROGRAM MODE .........................................................................3-8

SM i B405
 Rev. 10/2002

DETAILED SECTION DESCRIPTIONS

4 DETAILED SECTION DESCRIPTIONS ........................................ 4-1
4.1 BLOCK DIAGRAM.....................................................................................4-1
4.2 CONTROLLER FUNCTIONS ....................................................................4-2
4.2.1 PAPER SOURCE SELECTION ........................................................4-2
Tray Priority (Auto Tray Select).............................................................4-2
Manual Tray Select ...............................................................................4-2
Tray Lock ..............................................................................................4-3
By-pass Tray.........................................................................................4-3
4.2.2 COLLATION (SORT) ........................................................................4-4
4.2.3 DUPLEX PRINTING .........................................................................4-4
4.2.4 AUTO CONTINUE ............................................................................4-4
4.2.5 PAGE PROTECT..............................................................................4-4

SPECIFICATIONS
5 SPECIFICATIONS......................................................................... 5-1
1. SPECIFICATIONS
1.1 GENERAL SPECIFICATIONS.............................................................5-1
1.2 SUPPORTED PAPER SIZES..............................................................5-2
2. SOFTWARE ACCESSORIES
PRINTER DRIVERS .............................................................................5-3
UTILITY SOFTWARE ...........................................................................5-3
3. MACHINE CONFIGURATION .....................................................................5-4
3.1 SYSTEM COMPONENTS ...................................................................5-4

FIRMWARE HISTORY
6 FIRMWARE HISTORY .................................................................. 6-1
1. FIRMWARE MODIFICATION HISTORY .....................................................6-1
1.1 B405 FIRMWARE MODIFICATION HISTORY....................................6-1
1.2 B431 FIRMWARE MODIFICATION HISTORY....................................6-3

B405 ii SM
 POSITION 1
INSTALLATION B405

TAB
TROUBLESHOOTING B405

POSITION 2
TAB
SERVICE TABLES B405

POSITION 3
TAB
DETAILED SECTION DESCRIPTIONS B405

POSITION 4
TAB
SPECIFICATIONS B405

POSITION 5
TAB
POSITION 6
TAB
POSITION 7
TAB
POSITION 8
TAB
INSTALLATION
 INSTALLATION REQUIREMENTS

1. INSTALLATION

Installation
1.1 INSTALLATION REQUIREMENTS
Please refer to section 1 of the main unit service manual.

1.2 PRINTER INSTALLATION

Accessory Check
Check the accessories in the box against the following list:

No. Description Q’ty

1 CD ROM 1
2 Key Top - Printer 1
3 Key Top - Copy 1
4 Printer Key Cover 1
5 Main Switch Cover 1
5 Tapping Screw - M3x6 4
7 Installation Procedure 1
8 Software License Agreement 1

SM 1-1 B405
PRINTER INSTALLATION

Printer Controller Installation

!CAUTION
• Unplug the main machine power cord before starting the following
procedure.
• If you install the fax option at the same time, the fax option must be
installed first. Otherwise you cannot install the fax option.

[A]

[B]

B404I102.WMF
B039R901.WMF

[D]

[C]

B404I105.WMF B404I106.WMF

1. Remove the rear cover [A] (6 screws).

2. Remove the small cover [B] from the rear cover (1 screw).
• When you install the printer memory at the same time, please do the following.
Otherwise go to step 3.
1) Remove the controller board [C] (3 screws).
2) Connect the memory [D] to CN502 as shown.

B405 1-2 SM
 PRINTER INSTALLATION

[A]

Installation
B404I101.WMF
[E]
[D]
[B] [F]

[C]

[G]

B405I101.WMF

3. Install the controller [A] (5 screws) as shown.

4. Replace the rear cover.

NOTE: Align top of controller with frame first, then press upward and back to
engage hooks. Some force may be required.

CAUTION: Do not pinch wires behind controller.

5. Remove the covers [B] and [C] from the operation panel.
6. Install the printer key cover [D], printer key top [E], and copy key top [F].
7. Install the main switch cover [G].

SM 1-3 B405
PS 2 EMULATION BOARD (B431)

1.3 PS 2 EMULATION BOARD (B431)

!CAUTION
Unplug the main machine power cord before starting the following
procedure.

NOTE: To install the Postscript option, the printer option (B405) must be installed
also. Please refer to section 1.2 for the printer controller installation
procedure.

[A]

B039R901.WMF

[B]

B404I105.WMF
[C] B404I107.WMF

1. Remove the rear cover [A] (6 screws).

2. Remove the controller board [B] from the machine (3 screws).
3. Connect the PS 2 emulation board [C] to CN505 on the controller board.
4. Replace the controller board assembly in the machine.
5. Replace the rear cover.

B405 1-4 SM
 MEMORY BOARD (G578/G579/G580)

1.4 MEMORY BOARD (G578/G579/G580)

Installation
!CAUTION
Unplug the main machine power cord before starting the following
procedure.

NOTE: To install the memory option, the printer option (B405) must be installed
also. Please refer to section 1.2 for the printer controller installation
procedure.

[A]

B039R901.WMF
[C]

[B]

B404I105.WMF B404I106.WMF

1. Remove the rear cover [A] (6 screws).

2. Remove the controller board [B] from the machine (3 screws).
3. Connect the memory board [C] to CN502 on the controller board.
4. Replace the controller board assembly in the machine.
5. Replace the rear cover.

SM 1-5 B405
NIB (B430)

1.5 NIB (B430)

!CAUTION
Unplug the main machine power cord before starting the following
procedure.

NOTE: To install the NIB option, the printer option (B405) must be installed also.
Please refer to section 1.2 for the printer controller installation procedure.
The display takes a few minutes to initialize after installing the NIB.

[B]

[A]

B039R901.WMF
B404I105.WMF

[D]

[C]
[E]

B404I108.WMF B405I106.WMF

1. Remove the rear cover [A] (6 screws)

2. Remove the controller board [B] from the machine (3 screws).
3. Remove the small window [C] on the controller board bracket.
4. Connect the network interface board [D] to the controller board (2 screws) as
shown.
5. Replace the controller board assembly in the machine.
6. Replace the rear cover.
7. Wrap the network cable around the core [E], close the core, then connect the
cable to the machine.

B405 1-6 SM
TROUBLESHOOTING
 ERROR CODES

2. TROUBLESHOOTING
2.1 ERROR CODES
The following table lists the controller error codes. If an error occurs, SC2001 and
one of the following codes are displayed together at power-on, or after the power-
on self-test.

shooting
Trouble-
Please refer to section 3.4 for details of the power-on self-test.

Code Description Required Action

00xx Exceptional operation error • Replace the controller if the error is
frequent.
0101 Code ROM error • Replace the controller if the error is
frequent.
0201 Resident RAM error • Replace the controller if the error is
frequent.
0301 Optional RAM error • Replace the optional DIMM if the error is
frequent.
06xx CPU error • Replace the controller if the error is
frequent.
0Fxx Engine interface and video data • Check the connection between the engine
error board and the controller
11xx Centronics parallel interface error • Replace the controller if the error is
frequent.
1401 NVRAM error • Replace the NVRAM if the error is
frequent.
1601 Font ROM error • Replace the controller if the error is
frequent.
1Bxx NIB interface error • Replace the controller if the error is
frequent.
1Cxx Parallel interface error • Replace the controller if the error is
frequent.
25xx PS2 error • Replace the PS DIMM if the error is
frequent.

SM 2-1 B405
LED DISPLAY

2.2 LED DISPLAY

2.2.1 LOCATION
The controller uses two LEDs to display error status even while the LED message
is not active.
To see these LEDs, remove the machine’s rear cover.

DIMM slot
(CN502)
Memory
DIP SW 2

IEEE1284 I/F (CN501)

Engine I/F (CN504)

Code ROM
Font ROM

MPU

LED2, 1
IC-CARD I/F slot (CN511)
Option NIB I/F slot
(CN506)

DIMM slot
Program
(CN505)
NVRAM

B405D507.WMF

When the machine is operating normally, LED 1 blinks (on/off) and LED 2 remains
always off. LED 2 only comes on if there is an error; see the next section of the
manual.

B405 2-2 SM
 LED DISPLAY

2.2.2 FATAL ERROR

If the controller detected a fatal error during the power-on self-test, it uses 2 LEDs
to notify the cause of the error.
If one of the following fatal errors happens, the LED status changes as shown
(read from the left of the diagram to the right).

shooting
Trouble-
Code ROM Error
LED1
(Upper)
LED2
(Lower)

: ON
: OFF
B405T502.WMF

Turn off the machine and turn it back on. If the controller detects the same error,
replace the controller.

Resident RAM Error

LED1
(Upper)
LED2
(Lower)

: ON
: OFF
B405T503.WMF

Turn off the machine and turn it back on. If the controller detects the same error,
replace the controller.

CPU Error
LED1
(Upper)
LED2
(Lower)

: ON
: OFF
B405T504.WMF

Turn off the machine and turn it back on. If the controller detects the same error,
replace the controller.

SM 2-3 B405
LED DISPLAY

Abnormal Termination
LED1
(Upper)
LED2
(Lower)

: ON
: OFF
B405T506.WMF

Turn off the machine, check the connection to the optional components, and turn
on the machine. If the controller detects the same error, replace the controller or
NIB.

B405 2-4 SM
SERVICE TABLES
 SERVICE PROGRAM MODE OVERVIEW

3. SERVICE TABLES
3.1 SERVICE PROGRAM MODE OVERVIEW
!CAUTION
Before accessing the service menu, do the following:
Confirm that there is no print data in the printer buffer (the Data In LED
must not be lit or blinking).
If there is some data in the buffer, wait until all data has been printed.

3.1.1 HOW TO ENTER THE SP MODE

Service
Tables
Entering the Service Mode
" → # → $ → % → & (Hold for more than 3 seconds until the SP mode
menu is displayed.)
Select “3” to enter the printer SP mode.
Exiting the Service Mode
Select “2” to exit from the printer SP mode.
NOTE: To make the settings effective, turn the main switch off and on after exiting
service mode.

3.1.2 SERVICE MENU TABLE

Description Function
BitSw#1 Set Adjusts bit switch settings.
A
Note: Currently the bit switches are not being used.
NVRAM Clear 1 Initializes the controller NV RAM except bit switches, NIB
B
settings, and log data.
C NVRAM Clear 2 Initializes the controller NV RAM except NIB settings.
D NVRAM Clear 3 Initializes the NIB NV RAM (NIB settings).
E Counter Clear Initializes all counters to zero.
Diagnostic Error Displays the most recent diagnostic error codes on the
F
LCD.
G Service Print Prints the service summary sheet.

SM 3-1 B405
SERVICE MENU

3.2 SERVICE MENU

3.2.1 BIT SWITCH SETTINGS
The bit switches are not used at the moment.

3.2.2 NV RAM CLEAR

!CAUTION
Print the service summary report, controller configuration page, and NIB
configuration page before resetting the NV RAM(s).

1. Enter the printer SP mode, and select “1. Service Menu”.

2. Ensure that you have printed the appropriate configuration sheet, then press
“OK”.
B: Service Summary Sheet
C: Service Summary sheet and Controller Configuration Sheet
D: NIB Configuration Sheet
3. Select the appropriate menu, and then press “OK”.
B: NV RAM Clear 1
C: NV RAM Clear 2
D: NV RAM Clear 3
4. Press “OK” to execute. Or press “Cancel” to exit.

3.1.3 COUNTER CLEAR

1. Enter the printer SP mode, and select “1. Service Menu”.

2. Select “E. Counter Clear”, then press “OK”.
3. Press “OK” to execute. Or press “Cancel” to exit.

3.1.4 DIAGNOSTIC ERROR

This displays the latest 8 error codes that were found during the power-on self-test.
Refer to section 2.1 for details of the error codes.
1. Enter the printer SP mode, and select “1. Service Menu”.
2. Select “F. Diagnostic Error ”, then press “OK”.
3. Look through the error codes by using the right and left cursor keys.
4. Press “Cancel” to exit.

B405 3-2 SM
 SERVICE MENU

3.1.5 SERVICE PRINT

This prints the summary sheet, which contains the following items:
• Model Number/System Version/Unit Number
• Program List
• Bit Switch (These are not set at the moment.)
• Counters
• Exception Information
• System Logging 1/2
• Options

1. Enter the printer SP mode, and select “1. Service Menu”.

2. Select “G. Service Print”, then press “OK” twice.

Service
Tables
3. Press “Cancel” to exit.

SM 3-3 B405
FIRMWARE UPDATE PROCEDURE

3.3 FIRMWARE UPDATE PROCEDURE

3.3.1 CONTROLLER/PS2 FIRMWARE UPDATE
This procedure is for upgrading the firmware for the controller and PS2 DIMM
module.

!CAUTION
Do not turn off the machine while downloading the firmware.

[B]

[A]

B405S102.WMF

1. Prepare an IC card that contains the required firmware.

2. Turn off the machine and remove the cover [A] (1 screw).
3. Insert the card [B] into the IC card slot.
NOTE: The “A” side of the card must face towards the rear of the machine.
4. Turn on the machine. Press the “Printer” key.
5. Start downloading the new firmware by pressing the “OK” key.
6. After the firmware download has finished, turn off the machine, and remove the
card. Then, replace the cover.
7. Turn on the machine, and print the printer configuration sheet to confirm that
the new firmware version has been installed.

B405 3-4 SM
 FIRMWARE UPDATE PROCEDURE

Error Messages
Message Description
Erasing failed ARD: Retry the download.
xxxxxxxxx
Writing Failed ARDS:
xxxxxxxxx
Melting Failed The firmware file on the card may be damaged. Get a new
firmware file and store it on the card.
NOTE: ‘Melting’ means ‘extraction of compressed data’.
DIMM installable Wrong type of firmware on the card.
program cannot find
CRC error. Please The firmware file on the card may be damaged. Get a new
Retry install firmware file and store it on the card.

Service
Tables

SM 3-5 B405
FIRMWARE UPDATE PROCEDURE

3.1.2 ERROR RECOVERY

CONTROLLER

SW2

B405S104.WMF

If the controller does not start up after a failed firmware download, use the following
procedure. This procedure will force the controller to boot from the IC card.
1. Prepare an IC card with the required controller firmware version on it.
2. Turn off the machine and remove the controller.
3. Slide DIP SW 2 to the right (as viewed from the rear of the machine), as shown
above.
4. Put back the controller and install the card in the IC card slot on the controller.
NOTE: When you see the machine from the back, the “A” side of the card must
face the rear of the machine.
5. Turn on the machine.
6. Wait until the LEDs between the IC card slot and the parallel interface are both
lit.
7. Turn off the machine, remove the card, and reset DIP SW2. Then, put back the
controller.
8. Turn on the machine, and print the configuration sheet.

PS2 DIMM
If a download attempt failed, try downloading the new firmware again.

B405 3-6 SM
 POWER-ON SELF TEST

3.4 POWER-ON SELF TEST

The controller tests the following devices at power-on. If an error is detected, an
error code is stored in the NV RAM. Refer to section 3.2.4 for how to check the
error codes, and section 2.1 for the details about error codes.
• CPU
• Flash ROM
• Font ROM
• Code ROM
• Resident and optional SDRAM
• Parallel interface
• NIB (If this board is installed)
• Centronics Interface (if a loop-back connector is present)
• NVRAM

Service
Tables
3.5 SELF DIAGNOSTIC TEST
In addition to the power-on self-test, you can set the machine in a more detailed
diagnostic mode to test other components and conditions.
It requires a loop-back connector (P/N: G0219350).
1. Turn off the machine and attach the loop-back connector to the parallel
interface.
2. Turn on the machine while pressing the “On Line” key and “OK” key together.
3. The machine prints the diagnostic report automatically.
• Refer to section 3.2.4 for how to check the error codes.
• Refer to section 2.1 for the details about the error codes.

SM 3-7 B405
USER PROGRAM MODE

3.6 USER PROGRAM MODE

Press the “User Tools/Counter ”, then select “Printer Features” to change
printer settings.

User Mode Table

Category Function menu
Job Control Paper Input Tray Priority
Tray Locking
Bypass Paper Size Standard Size
Custom Size
Print Quality Edge Smoothing
Resolution PCL
PS
Toner Saving
System Prints PS Errors
I/O Time Out
I/O Buffer
Page Protect
Auto Continue
PCL menu Orientation
Form Lines
Font Source
Font Number
Point Size
Font Pitch
Symbol Set
Network Setup IP Address
Subnet Mask
Gateway Address
Maintenance Restart Printer
Menu Reset
Hex Dump
List Print Configuration Page
Menu List
PCL Pont List
PS Font List

B405 3-8 SM
 Rev. 07/2002 FIRMWARE HISTORY

3.7 FIRMWARE HISTORY

3.7.1 B431 FIRMWARE MODIFICATION HISTORY

⇒ B431 PRINTER OPTION PS2 FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
• 1st Mass Production B4315280 B 1st Mass 1.01
Production

• With PS 300dpi printing from a Mac B4315280 C Sept. 2001 1.02

application, the font comes out enlarged Production
on the cover page.

• Incorrect resolution values appear in the

Get Info pull-down menu on Mac

Service
Tables
operating systems.

• When printing from Dazel using the PS

driver (SEF feed), a Load Tray error
happens and the file cannot be printed
out.

• After printing out the PS Font List, a

paper jam occurs while printing out the
Configuration Page. Following this, the
PS Font list cannot be printed out even
after jam recovery.

• The printer does not work when printing B4315280 D Oct. 2001 1.03
from the PS driver and Tray 1 has been Production
set as to a custom size in User ToolsÆ
System Settings.

• If the memory full condition occurs when

printing from the PS driver with Rotate
Collate, the image is printed out upside-
down after the condition is cleared.

SM 3-9 B405
DETAILED SECTION DESCRIPTIONS
 BLOCK DIAGRAM

4. DETAILED SECTION DESCRIPTIONS

4.1 BLOCK DIAGRAM

Engine Engine CPU IEEE1284

IEEE1284
Board Interface (75 MHz) Interface

Option
Option DIMM
Memroy
Interface
NVRAM DIMM
(8 KB) (32MB/64MB/
128MB)
Resident
RAM
(16 MB)
Flash ROM
(4 MB) PS2
PS2
DIMM
Interface
(4 MB)

Descriptions
Network

Detailed
NIB IC Card IC Card
Interface
Interface Interface (4 MB)
Board

B405D500.WMF

The CPU (Destiny DB401A, 75MHz) controls the resident RAM, engine interface,
ROM interface, IEEE1284 parallel interface, NIB interface, and an IC card interface
for upgrading firmware.
There is one optional memory socket that can have either a 32MB, 64MB, or a
128MB memory DIMM to increase RAM capacity and enable RAM collation. With
the 128MB memory DIMM, the RAM capacity is increased to 144MB. There is
another memory socket for the optional PS2 DIMM.
The NIB interface allows the user to install an Ethernet NIB. The IC card interface
allows the interface for the controller and NIB to be updated.

SM 4-1 B405
CONTROLLER FUNCTIONS

4.2 CONTROLLER FUNCTIONS

4.2.1 PAPER SOURCE SELECTION
Tray Priority (Auto Tray Select)
The controller searches for the
specified paper size, starting Start of Tray Search Tray 1
from Tray 1, and uses the first Tray 2
tray that has the specified paper
size. If the selected tray is pulled Tray 3
out or runs out of paper during Tray 4
printing, the controller searches
B405D501.WMF
for another tray with the specific
paper size and if found, automatically switches to it. If the controller cannot find
another paper tray with the specified paper size, printing stops and the LCD
displays the message “Load Paper”.
The Tray Priority setting can be specified with a user tool.
(User Tools/Printer features/Job Control/Paper Input/Tray Priority)
NOTE: The by-pass tray is not part of the tray search.

Manual Tray Select

Tray 1
Tray 2
Start of Tray Search Tray 3
(Tray selected by the driver) Tray 4
B405D503.WMF

When the printer driver specifies a tray, the selected tray becomes the first tray
checked at the start of the tray search. If the selected tray does not have the size of
paper specified by the driver, the controller searches the other trays for the same
paper size.
NOTE: Tray Priority in the Job Control menu does not specify the start of the tray
search, but specifies the paper size in the selected tray as the default
paper size.

B405 4-2 SM
 CONTROLLER FUNCTIONS

Tray Lock
If Tray Lock is enabled for a tray, the controller does not use the “locked” tray in the
tray search process. If a tray has, for example, colored A4 size paper for fax prints,
enable tray lock for that tray so that the controller does not select the tray for
printing.
If the user selects a “locked” tray with the printer driver, the controller uses the tray
for printing only when the specified paper size matches the actual paper size in the
tray.
The Tray Lock setting can be specified with a user tool.
(User Tools/Printer features/Job Control/Paper Input/Tray Locking)
NOTE: The by-pass tray cannot be locked.

By-pass Tray
To print from the by-pass tray, select the by-pass tray with the driver. The paper
sizes that can only be fed from the by-pass tray (such as envelope sizes and
custom sizes), can be fed from the by-pass tray using “Auto Tray Select”. But
other paper sizes (LT, A4, etc), which can also be fed from the other paper trays,

Descriptions
Detailed
cannot be fed from the by-pass tray using “Auto Tray Select”.

SM 4-3 B405
CONTROLLER FUNCTIONS

4.2.2 COLLATION (SORTING)

This feature is available when the driver specifies it. Is not executed by the driver
but by memory board on the controller.

4.2.3 DUPLEX PRINTING

Duplex printing is available for the B043 model only.
• If a jam occurs while printing on side 2 of a duplex print, both sides will be printed
again after jam recovery.
• If a job specifies duplex printing but the paper size to be used cannot go through
the duplex unit, the job will be printed single-sided.
• The by-pass tray cannot be used for duplex printing.

4.2.4 AUTO CONTINUE

When this function is enabled, the machine continues printing automatically (after
10 seconds) even if one of the following errors occurs. However, the page where
the error occurred may not be printed out correctly.
• Print Overrun
• Memory Overflow
• Memory Full
If Auto Continue is disabled and the one of the above errors occurs, the machine
will stop printing and will display an error message on the operation panel.
NOTE: The default setting for Auto Continue is “Disabled.”

4.2.5 PAGE PROTECT

When a Print Overrun error occurs and this function is set to “Auto”, this error can
be avoided by changing the setting to “On”. However, printing may slow down.
NOTE: The default setting for Page Protect is “Auto”.

B405 4-4 SM
SPECIFICATIONS
 SPECIFICATIONS

SPECIFICATIONS
1. SPECIFICATIONS
1.1 GENERAL SPECIFICATIONS
Printing Speed: B039: Maximum 15 ppm (A4/LT LEF)
B040/B043: Maximum 18 ppm (A4/LT LEF)
Printer Languages: PCL6/PCL5e
PostScript Level 2 Emulation (option)
Resolution: 600 dpi (PCL6/PCL5e/PS2)
300 dpi (PCL5e/PS2)
Resident Fonts: PCL:
35 Intellifonts
10 True Type fonts
PS2 (Optional):
80 PS fonts
Host Interfaces: Bi-directional IEEE1284 parallel x 1 (standard)
Ethernet (100 Base-TX/10 Base-T) (option)
Network Protocols: TCP/IP, IPX/SPX, Apple Talk
Memory: Standard 16 MB
Options
48 MB (Standard 16 MB + 32 MB optional DIMM)

Specifications
80 MB (Standard 16 MB + 64 MB optional DIMM)
144 MB (Standard 16 MB + 128 MB optional DIMM)

SM 5-1 B405
SPECIFICATIONS

1.2 SUPPORTED PAPER SIZES

Paper Trays Duplex By-pass
Paper Size (W x L)
Main Unit/Option Tray
US Eur/Asia
# #
A3 297 x 420 mm Y /Y Y/Y Y Y
# # # # #
B4 257 x 364 mm Y /Y Y /Y Y Y
# #
A4 SEF 210 x 297 mm Y /Y Y/Y Y Y
#
A4 LEF 297 x 210 mm Y/Y Y/Y Y Y
# # # # #
B5 SEF 182 x 257 mm Y /Y Y /Y Y Y
# # # # #
B5 LEF 257 x 182 mm Y /Y Y /Y Y Y
# # #
A5 SEF 148 x 210 mm N/Y N/Y Y Y
# # # #
A5 LEF 210 x 148 mm Y /Y Y/Y N Y
# #
Ledger 11 x 17” Y/Y Y /Y Y Y
# #
Legal 8.5 x 14“ Y/Y Y /Y Y Y
# #
Letter SEF 8.5 x 11” Y/Y Y /Y Y Y
#
Letter LEF 11 x 8.5” Y/Y Y/Y Y Y
# # # # #
Half Letter SEF 5.5 x 8.5” Y /Y Y /Y N Y
#
Half Letter LEF 8.5 x 5.5” N N N Y
# # # # #
Executive SEF 7.25 x 10.5” Y /Y Y /Y Y Y
# # #
Executive LEF 10.5 x 7.25” N/Y N/Y Y Y
# # # # #
F 8 x 13” Y /Y Y /Y Y Y
# # #
Foolscap 8.5 x 13” Y/Y Y/Y Y Y
# # # # #
Folio 8.25 x 13” Y /Y Y /Y Y Y
#
Com10 Env. 4.125 x 9.5” N N N Y
#
Monarch Env. 3.875 x 7.5” N N N Y
#
C6 Env. 114 x 162 mm N N N Y
#
C5 Env. 162 x 229 mm N N N Y
#
DL Env. 110 x 220 mm N N N Y
# # # # #
8K 267 x 390 mm Y /Y Y /Y N Y
# # # # #
16K SEF 195 x 267 mm Y /Y Y /Y N Y
# # # # #
16K LEF 267 x 195 mm Y /Y Y /Y N Y
Custom Minimum:
90 x 297 mm C
N N N Y
Maximum:
148 x 432 mm

Remarks:
Y Supported. The paper size sensor detects the paper size.
Y# Supported. The user has to select the correct paper size for the tray.
YC Supported. The user has to enter the width and length of the paper.
N Not supported.

B405 5-2 SM
 SPECIFICATIONS

2. SOFTWARE ACCESSORIES
The printer drivers and utility software are provided on one CD-ROM. An auto-run
installer allows you to select which components to install.

PRINTER DRIVERS
Windows Windows Macintosh
Printer Language Windows 3.1x
95/98/Me 2000/NT4.0 8.x/9.x
PCL 6 Yes Yes Yes No
PCL 5e Yes Yes Yes No
PS2 No Yes Yes Yes
PS PPD No Yes Yes Yes

NOTE: 1) The printer drivers for Windows NT 4.0 are only for the Intel x86
platform. There is no Windows NT 4.0 printer driver for the PowerPC,
Alpha, or MIPS platforms.
2) The PCL drivers for Windows 3.1x are not included on the CD. Web
release only.
3) There are mini-drivers on the web site also.
4) Macintosh OS 10 is not supported.

UTILITY SOFTWARE
Software Description

Agfa Font Manager
(Win 95/98/Me, NT4, 2000)
SmartNetMonitor for Admin
(Win 95/98/Me, NT4, 2000)
SmartNetMonitor for Client
(Win 95/98/Me, NT4, 2000)
Printer Utility for Mac
Install Shell for Unix
Specifications
A font management utility with screen fonts for the printer.
A printer management utility for network administrators. NIB
setup utilities are also available.
A printer management utility for client users. Peer-to-peer
printing utility and parallel/recovery printing functions are
included.
This software provides several convenient functions for
printing from Macintosh clients.
This software allows the machine to be used with Unix. The
supported OS are Solaris, HP-UX, and RedHat Linux. Sun
OS and Unix Ware are not supported.

SM 5-3 B405
SPECIFICATIONS

3. MACHINE CONFIGURATION
3.1 SYSTEM COMPONENTS

NIB

Engine I/F (CN504)

DIP SW 2
NVRAM

Font ROM
3
2 Option NIB I/F slot (CN506) Code ROM

Memory
DIMM slot
PS2 CPU
DIMM slot (CN502)
(CN505)

Memory
PS2 DIMM
DIMM
IC-CARD I/F slot (CN511)
LED1, 2 B405V999.WMF
IEEE1284 I/F (CN501)

B405V506.WMF

Item Machine Code No. Remarks

NIB B430 1
PostScript Level 2
B431 2
Emulation
Used in common with the models K-P1,
Memory 32 MB G578 3
A-C2, J, etc.
Memory 64 MB G579 3 Same as above
Memory 128 MB G580 3 Same as above

B405 5-4 SM
FIRMWARE HISTORY
 Rev. 10/2002 FIRMWARE HISTORY

⇒FIRMWARE HISTORY
1. FIRMWARE MODIFICATION HISTORY
! Please check the http://tsc.ricohcorp.com website for current firmware
downloads.
! Engine firmware modification history information is provided in "Section 4.5
– Firmware Modification History" of the B039/B040/B043 Service Manual.
1.1 B405 FIRMWARE MODIFICATION HISTORY
B405 FIRMWARE MODIFICATION HISTORY
FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
1st Mass Production B4055280A 1st Mass 1.00
Production
PCL5e Font Download cannot be performed. B4055280B May ’01 1.02
Production
While the copier is in standby mode with the printer
on-line, the printer is taken off-line after entering
and then exiting Printer Settings using the User
Tools Key.

Type 1018
Controller
Printer

B405
After a decimal number is entered in [Font Pitch] B4055280C July ‘01 1.04
from [Printer Features]-[Job Control]-[PCL Menu], Production
the digits to the right of the decimal point may be
displayed differently on the LCD.

When printing out w/a cover page from a Mac

client, text characters appear larger if the resolution
has been set to 300dpi in [Printer Features]-[Job
Control]-[Print Quality].

When both the frame border and Rotate are

enabled, the frame border does not appear.

1. Start of mass production for duplex model. B4055285 Oct ’01 1.00
NOTE: Firmware was changed to 1.00 but is a Production
later version than 1.04.
2. Rotate Collation mode is enabled under the
following conditions:
a. The optional memory is installed.
b. Auto Tray Select is selected from the printer
driver.
c. The same size (A4, Letter, or B5) is loaded
in the paper trays in the opposite orientation
(LEF/SEF).
3. Tray Lock can now be used for multiple trays.
4. Sub Paper Size mode (A4/LT overwrite) has
been added to UP mode.
5. The bypass tray now supports both LEF and
SEF feed.
6. Spelling errors in the Czech display language
have been corrected. (e.g. Configuration
Page, Menu List, etc.)

SM 6-1 B405
FIRMWARE HISTORY Rev. 10/2002

B405 FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
1. The face side is not printed completely when B4055285A Dec. ’01 1.05
no paper feed jam occurs in the duplex print Production
mode.
2. The printer controller hangs up when the PS
job is operated without installing PS option.
1. Rotate collation is enabled when using B040 B4055285B April ’02 1.20
or B043. Production
2. Corrects the print when using AS400.
3. Supports the Euro symbol.

When printing out with a PCL6, some characters in

the Chinese font Fzshuti/yaoti appear rough
(smudged).

Panel settings reset to default when the main B4055285C August ‘02 1.30
switch is turned Off/On. Production

B405 6-2 SM
 Rev. 10/2002 FIRMWARE HISTORY

1.2 B431 FIRMWARE MODIFICATION HISTORY

⇒ B431 PRINTER OPTION PS2 FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
• 1st Mass Production B4315280 B 1st Mass 1.01
Production

• With PS 300dpi printing from a Mac B4315280 C Sept. 2001 1.02

application, the font comes out enlarged on Production
the cover page.

• Incorrect resolution values appear in the

Get Info pull-down menu on Mac operating
systems.

• When printing from Dazel using the PS

driver (SEF feed), a Load Tray error
happens and the file cannot be printed out.

• After printing out the PS Font List, a paper

jam occurs while printing out the
Configuration Page. Following this, the PS

Type 1018
Controller
Font list cannot be printed out even after

Printer

B405
jam recovery.

• The PS font list comes out reduced, and is

printed out continuously until paper end.
This symptom occurs with new B405
Controller firmware vd.1.00 (which incl.
duplex function) and all B441 controllers.

• The printer does not work when printing B4315280 D Oct. 2001 1.03
from the PS driver and Tray 1 has been set Production
as to a custom size in User Tools# System
Settings.

• If the memory full condition occurs when

printing from the PS driver with Rotate
Collate, the image is printed out upside-
down after the condition is cleared.

• When PS2 firmware ver.1.02 or 1.03 is used B4315280 E Dec. 2001 1.04
on the old B405/B441 controllers ver. Production
1.00/1.02/1.04, “processing” is displayed on
the LCD panel and PS printing is not
possible.
*For the old B405 controller ver.1.00, 1.02
or 1.04, use this PS2 version (=1.04 suffix
E), or version 1.01 (suffix B).
- PS2 Firmware Version -
- Controller Firmware - Ver.1.01 Ver.1.03 Ver.1.04
Old B405 Controller OK NG OK
Ver.1.00, 1.02 or 1.04
New B405 Controller NG OK OK
Ver.Vd.1.00
B441 Controller NG OK OK

SM 6-3 B405
 FIRMWARE HISTORY Rev. 10/2002

⇒ B431 PRINTER OPTION PS2 FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION

• Printer option now supports Mac OS X ver B4315280 F May 2002 1.50
10.1 (Native) and newer. Production

• PS error may be displayed when printing

from Adobe InDesign Ver. 2.0.

• Display of the Euro currency symbol B4315280 G Aug. 2002 1.60

supported with PS drivers used in a UNIX Production
environment.

B405 6-4 SM
TECHNICAL SERVICE BULLETINS
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: B405 – 001 07/24/2002
APPLICABLE MODEL:
GESTETNER – PRINTER CONTROLLER for 1502/1802/1802D
RICOH – PRINTER CONTROLLER for AFICIO 1015/1018/1018D
SAVIN – PRINTER CONTROLLER for 2515/2518/2518D

SUBJECT: SERVICE MANUAL – INSERT

Note: This copy is intended as a master original

GENERAL:
for reproduction of additional bulletins.

!
The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package
contains 1 set of replacement pages.

MANUAL
SERVICE
PAGES:

The revised areas have been highlighted by an arrow ⇒.

• i Updated Information (B405 Table of Contents)

• 3-9 New Information (B431 Firmware Modification History)

Copyright  2002 RICOH Corporation. All rights reserved.

 Rev. 07/2002
B405
TABLE OF CONTENTS

INSTALLATION
1 INSTALLATION............................................................................. 1-1
1.1 INSTALLATION REQUIREMENTS ...........................................................1-1
1.2 PRINTER INSTALLATION ........................................................................1-1
Accessory Check ..................................................................................1-1
Printer Controller Installation.................................................................1-2
1.3 PS 2 EMULATION (B431) .........................................................................1-4
1.4 MEMORY BOARD (G578/G579/G580) .....................................................1-5
1.5 NIB (B430).................................................................................................1-6

TROUBLESHOOTING
2 TROUBLESHOOTING .................................................................. 2-1
2.1 ERROR CODES........................................................................................2-1
2.2 LED DISPLAY ...........................................................................................2-2
2.2.1 LOCATION .......................................................................................2-2
2.2.2 FATAL ERROR ................................................................................2-3

SERVICE TABLES
3 SERVICE TABLES........................................................................ 3-1
3.1 SERVICE PROGRAM MODE OVERVIEW ...............................................3-1
3.1.1 HOW TO ENTER THE SP MODE ....................................................3-1
Entering the Service Mode....................................................................3-1
Exiting the Service Mode ......................................................................3-1
3.1.2 SERVICE MENU TABLE ..................................................................3-1
3.2 SERVICE MENU .......................................................................................3-2
3.2.1 BIT SWITCH SET .............................................................................3-2
3.2.2 NV RAM CLEAR...............................................................................3-2
3.2.3 COUNTER CLEAR ...........................................................................3-2
3.2.4 DIAGNOSTIC ERROR .....................................................................3-2
3.2.5 SERVICE PRINT ..............................................................................3-3
3.3 FIRMWARE UPDATE PROCEDURE........................................................3-4
3.3.1 CONTROLLER/PS2 FIRMWARE UPDATE .....................................3-4
3.3.2 ERROR RECOVERY........................................................................3-6
CONTROLLER .....................................................................................3-6
PS2 DIMM ............................................................................................3-6
3.4 POWER-ON SELF TEST ..........................................................................3-7
3.5 SELF DIAGNOSTIC TEST ........................................................................3-7
3.6 USER PROGRAM MODE .........................................................................3-8
3.7 FIRMWARE HISTORY ..............................................................................3-9

SM i B405
 Rev. 07/2002 FIRMWARE HISTORY

3.7 FIRMWARE HISTORY

3.7.1 B431 FIRMWARE MODIFICATION HISTORY

⇒ B431 PRINTER OPTION PS2 FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
• 1st Mass Production B4315280 B 1st Mass 1.01
Production

• With PS 300dpi printing from a Mac B4315280 C Sept. 2001 1.02

application, the font comes out enlarged Production
on the cover page.

• Incorrect resolution values appear in the

Get Info pull-down menu on Mac

Service
Tables
operating systems.

• When printing from Dazel using the PS

driver (SEF feed), a Load Tray error
happens and the file cannot be printed
out.

• After printing out the PS Font List, a

paper jam occurs while printing out the
Configuration Page. Following this, the
PS Font list cannot be printed out even
after jam recovery.

• The printer does not work when printing B4315280 D Oct. 2001 1.03
from the PS driver and Tray 1 has been Production
set as to a custom size in User ToolsÆ
System Settings.

• If the memory full condition occurs when

printing from the PS driver with Rotate
Collate, the image is printed out upside-
down after the condition is cleared.

SM 3-9 B405
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: B405 – 002 10/18/2002
APPLICABLE MODEL:
GESTETNER – PRINTER OPTION for 1502/1802/1802D
RICOH – PRINTER OPTION for AFICIO 1015/1018/1018D
SAVIN – PRINTER OPTION for 2515/2518/2518D

SUBJECT: SERVICE MANUAL – INSERT

Note: This copy is intended as a master original

GENERAL:
for reproduction of additional bulletins.

!
The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package
contains 1 set of replacement pages.

MANUAL
SERVICE
PAGES:

The revised areas have been highlighted by an arrow ⇒.

• ii Updated Information (B405 Table of Contents)

• 6-1 through 6-2 New Information (B405 Firmware History)

Copyright  2002 RICOH Corporation. All rights reserved.

 Rev. 10/2002

DETAILED SECTION DESCRIPTIONS

4 DETAILED SECTION DESCRIPTIONS ........................................ 4-1
4.1 BLOCK DIAGRAM.....................................................................................4-1
4.2 CONTROLLER FUNCTIONS ....................................................................4-2
4.2.1 PAPER SOURCE SELECTION ........................................................4-2
Tray Priority (Auto Tray Select).............................................................4-2
Manual Tray Select ...............................................................................4-2
Tray Lock ..............................................................................................4-3
By-pass Tray.........................................................................................4-3
4.2.2 COLLATION (SORT) ........................................................................4-4
4.2.3 DUPLEX PRINTING .........................................................................4-4
4.2.4 AUTO CONTINUE ............................................................................4-4
4.2.5 PAGE PROTECT..............................................................................4-4

SPECIFICATIONS
5 SPECIFICATIONS......................................................................... 5-1
1. SPECIFICATIONS
1.1 GENERAL SPECIFICATIONS.............................................................5-1
1.2 SUPPORTED PAPER SIZES..............................................................5-2
2. SOFTWARE ACCESSORIES
PRINTER DRIVERS .............................................................................5-3
UTILITY SOFTWARE ...........................................................................5-3
3. MACHINE CONFIGURATION .....................................................................5-4
3.1 SYSTEM COMPONENTS ...................................................................5-4

FIRMWARE HISTORY
6 FIRMWARE HISTORY .................................................................. 6-1
1. FIRMWARE MODIFICATION HISTORY .....................................................6-1

B405 ii SM
FIRMWARE HISTORY
 Rev. 10/2002 FIRMWARE HISTORY

⇒FIRMWARE HISTORY
1. FIRMWARE MODIFICATION HISTORY
! Please check the http://tsc.ricohcorp.com website for current firmware
downloads.
! Engine firmware modification history information is provided in "Section 4.5
– Firmware Modification History" of the B039/B040/B043 Service Manual.

B405 FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
1st Mass Production B4055280A 1st Mass 1.00
Production
PCL5e Font Download cannot be performed. B4055280B May ’01 1.02
Production
While the copier is in standby mode with the printer
on-line, the printer is taken off-line after entering
and then exiting Printer Settings using the User
Tools Key.

Fax Unit B404

After a decimal number is entered in [Font Pitch] B4055280C July ‘01 1.04
from [Printer Features]-[Job Control]-[PCL Menu], Production
the digits to the right of the decimal point may be
displayed differently on the LCD.

When printing out w/a cover page from a Mac

client, text characters appear larger if the resolution
has been set to 300dpi in [Printer Features]-[Job
Control]-[Print Quality].

When both the frame border and Rotate are

enabled, the frame border does not appear.

1. Start of mass production for duplex model. B4055285 Oct ’01 1.00
NOTE: Firmware was changed to 1.00 but is a Production
later version than 1.04.
2. Rotate Collation mode is enabled under the
following conditions:
a. The optional memory is installed.
b. Auto Tray Select is selected from the printer
driver.
c. The same size (A4, Letter, or B5) is loaded
in the paper trays in the opposite orientation
(LEF/SEF).
3. Tray Lock can now be used for multiple trays.
4. Sub Paper Size mode (A4/LT overwrite) has
been added to UP mode.
5. The bypass tray now supports both LEF and
SEF feed.
6. Spelling errors in the Czech display language
have been corrected. (e.g. Configuration
Page, Menu List, etc.)

SM 6-1 B405
FIRMWARE HISTORY

B405 FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
1. The face side is not printed completely when B4055285A Dec. ’01 1.05
no paper feed jam occurs in the duplex print Production
mode.
2. The printer controller hangs up when the PS
job is operated without installing PS option.
1. Rotate collation is enabled when using B040 B4055285B April ’02 1.20
or B043. Production
2. Corrects the print when using AS400.
3. Supports the Euro symbol.

When printing out with a PCL6, some characters in

the Chinese font Fzshuti/yaoti appear rough
(smudged).

Panel settings reset to default when the main B4055285C August ‘02 1.30
switch is turned Off/On. Production

B405 6-2 SM
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: B405 – 003 10/24/2002
APPLICABLE MODEL:
GESTETNER – PRINTER CONTROLLER OPTION TYPE 1018 for 1502/1802/1802D
RICOH – PRINTER CONTROLLER OPTION TYPE 1018 for AFICIO 1015/1018/1018D
SAVIN – PRINTER CONTROLLER OPTION TYPE 1018 for 2515/2518/2518D

SUBJECT: SERVICE MANUAL – INSERT

Note: This copy is intended as a master original

GENERAL:
for reproduction of additional bulletins.

!
The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package
contains 1 set of replacement pages.

MANUAL
SERVICE
PAGES:

The following page should be removed from the service manual.

• 3-9 Remove information (B431 Firmware History)

The revised areas have been highlighted by an arrow ⇒.

• i & ii Updated Information (B405 Table of Contents)

• 6-1 through 6-4 New Information (B405 Firmware History)

Copyright  2002 RICOH Corporation. All rights reserved.

 Rev. 10/2002
B405
TABLE OF CONTENTS

INSTALLATION
1 INSTALLATION............................................................................. 1-1
1.1 INSTALLATION REQUIREMENTS ...........................................................1-1
1.2 PRINTER INSTALLATION ........................................................................1-1
Accessory Check ..................................................................................1-1
Printer Controller Installation.................................................................1-2
1.3 PS 2 EMULATION (B431) .........................................................................1-4
1.4 MEMORY BOARD (G578/G579/G580) .....................................................1-5
1.5 NIB (B430).................................................................................................1-6

TROUBLESHOOTING
2 TROUBLESHOOTING .................................................................. 2-1
2.1 ERROR CODES........................................................................................2-1
2.2 LED DISPLAY ...........................................................................................2-2
2.2.1 LOCATION .......................................................................................2-2
2.2.2 FATAL ERROR ................................................................................2-3

SERVICE TABLES
3 SERVICE TABLES........................................................................ 3-1
3.1 SERVICE PROGRAM MODE OVERVIEW ...............................................3-1
3.1.1 HOW TO ENTER THE SP MODE ....................................................3-1
Entering the Service Mode....................................................................3-1
Exiting the Service Mode ......................................................................3-1
3.1.2 SERVICE MENU TABLE ..................................................................3-1
3.2 SERVICE MENU .......................................................................................3-2
3.2.1 BIT SWITCH SET .............................................................................3-2
3.2.2 NV RAM CLEAR...............................................................................3-2
3.2.3 COUNTER CLEAR ...........................................................................3-2
3.2.4 DIAGNOSTIC ERROR .....................................................................3-2
3.2.5 SERVICE PRINT ..............................................................................3-3
3.3 FIRMWARE UPDATE PROCEDURE........................................................3-4
3.3.1 CONTROLLER/PS2 FIRMWARE UPDATE .....................................3-4
3.3.2 ERROR RECOVERY........................................................................3-6
CONTROLLER .....................................................................................3-6
PS2 DIMM ............................................................................................3-6
3.4 POWER-ON SELF TEST ..........................................................................3-7
3.5 SELF DIAGNOSTIC TEST ........................................................................3-7
3.6 USER PROGRAM MODE .........................................................................3-8

SM i B405
 Rev. 10/2002

DETAILED SECTION DESCRIPTIONS

4 DETAILED SECTION DESCRIPTIONS ........................................ 4-1
4.1 BLOCK DIAGRAM.....................................................................................4-1
4.2 CONTROLLER FUNCTIONS ....................................................................4-2
4.2.1 PAPER SOURCE SELECTION ........................................................4-2
Tray Priority (Auto Tray Select).............................................................4-2
Manual Tray Select ...............................................................................4-2
Tray Lock ..............................................................................................4-3
By-pass Tray.........................................................................................4-3
4.2.2 COLLATION (SORT) ........................................................................4-4
4.2.3 DUPLEX PRINTING .........................................................................4-4
4.2.4 AUTO CONTINUE ............................................................................4-4
4.2.5 PAGE PROTECT..............................................................................4-4

SPECIFICATIONS
5 SPECIFICATIONS......................................................................... 5-1
1. SPECIFICATIONS
1.1 GENERAL SPECIFICATIONS.............................................................5-1
1.2 SUPPORTED PAPER SIZES..............................................................5-2
2. SOFTWARE ACCESSORIES
PRINTER DRIVERS .............................................................................5-3
UTILITY SOFTWARE ...........................................................................5-3
3. MACHINE CONFIGURATION .....................................................................5-4
3.1 SYSTEM COMPONENTS ...................................................................5-4

FIRMWARE HISTORY
6 FIRMWARE HISTORY .................................................................. 6-1
1. FIRMWARE MODIFICATION HISTORY .....................................................6-1
1.1 B405 FIRMWARE MODIFICATION HISTORY....................................6-1
1.2 B431 FIRMWARE MODIFICATION HISTORY....................................6-3

B405 ii SM
FIRMWARE HISTORY
 Rev. 10/2002 FIRMWARE HISTORY

⇒FIRMWARE HISTORY
1. FIRMWARE MODIFICATION HISTORY
! Please check the http://tsc.ricohcorp.com website for current firmware
downloads.
! Engine firmware modification history information is provided in "Section 4.5
– Firmware Modification History" of the B039/B040/B043 Service Manual.
1.1 B405 FIRMWARE MODIFICATION HISTORY
B405 FIRMWARE MODIFICATION HISTORY
FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
1st Mass Production B4055280A 1st Mass 1.00
Production
PCL5e Font Download cannot be performed. B4055280B May ’01 1.02
Production
While the copier is in standby mode with the printer
on-line, the printer is taken off-line after entering
and then exiting Printer Settings using the User
Tools Key.

Type 1018
Controller
Printer

B405
After a decimal number is entered in [Font Pitch] B4055280C July ‘01 1.04
from [Printer Features]-[Job Control]-[PCL Menu], Production
the digits to the right of the decimal point may be
displayed differently on the LCD.

When printing out w/a cover page from a Mac

client, text characters appear larger if the resolution
has been set to 300dpi in [Printer Features]-[Job
Control]-[Print Quality].

When both the frame border and Rotate are

enabled, the frame border does not appear.

1. Start of mass production for duplex model. B4055285 Oct ’01 1.00
NOTE: Firmware was changed to 1.00 but is a Production
later version than 1.04.
2. Rotate Collation mode is enabled under the
following conditions:
a. The optional memory is installed.
b. Auto Tray Select is selected from the printer
driver.
c. The same size (A4, Letter, or B5) is loaded
in the paper trays in the opposite orientation
(LEF/SEF).
3. Tray Lock can now be used for multiple trays.
4. Sub Paper Size mode (A4/LT overwrite) has
been added to UP mode.
5. The bypass tray now supports both LEF and
SEF feed.
6. Spelling errors in the Czech display language
have been corrected. (e.g. Configuration
Page, Menu List, etc.)

SM 6-1 B405
FIRMWARE HISTORY Rev. 10/2002

B405 FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
1. The face side is not printed completely when B4055285A Dec. ’01 1.05
no paper feed jam occurs in the duplex print Production
mode.
2. The printer controller hangs up when the PS
job is operated without installing PS option.
1. Rotate collation is enabled when using B040 B4055285B April ’02 1.20
or B043. Production
2. Corrects the print when using AS400.
3. Supports the Euro symbol.

When printing out with a PCL6, some characters in

the Chinese font Fzshuti/yaoti appear rough
(smudged).

Panel settings reset to default when the main B4055285C August ‘02 1.30
switch is turned Off/On. Production

B405 6-2 SM
 Rev. 10/2002 FIRMWARE HISTORY

1.2 B431 FIRMWARE MODIFICATION HISTORY

⇒ B431 PRINTER OPTION PS2 FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
• 1st Mass Production B4315280 B 1st Mass 1.01
Production

• With PS 300dpi printing from a Mac B4315280 C Sept. 2001 1.02

application, the font comes out enlarged on Production
the cover page.

• Incorrect resolution values appear in the

Get Info pull-down menu on Mac operating
systems.

• When printing from Dazel using the PS

driver (SEF feed), a Load Tray error
happens and the file cannot be printed out.

• After printing out the PS Font List, a paper

jam occurs while printing out the
Configuration Page. Following this, the PS

Type 1018
Controller
Font list cannot be printed out even after

Printer

B405
jam recovery.

• The PS font list comes out reduced, and is

printed out continuously until paper end.
This symptom occurs with new B405
Controller firmware vd.1.00 (which incl.
duplex function) and all B441 controllers.

• The printer does not work when printing B4315280 D Oct. 2001 1.03
from the PS driver and Tray 1 has been set Production
as to a custom size in User Tools# System
Settings.

• If the memory full condition occurs when

printing from the PS driver with Rotate
Collate, the image is printed out upside-
down after the condition is cleared.

• When PS2 firmware ver.1.02 or 1.03 is used B4315280 E Dec. 2001 1.04
on the old B405/B441 controllers ver. Production
1.00/1.02/1.04, “processing” is displayed on
the LCD panel and PS printing is not
possible.
*For the old B405 controller ver.1.00, 1.02
or 1.04, use this PS2 version (=1.04 suffix
E), or version 1.01 (suffix B).
- PS2 Firmware Version -
- Controller Firmware - Ver.1.01 Ver.1.03 Ver.1.04
Old B405 Controller OK NG OK
Ver.1.00, 1.02 or 1.04
New B405 Controller NG OK OK
Ver.Vd.1.00
B441 Controller NG OK OK

SM 6-3 B405
 FIRMWARE HISTORY Rev. 10/2002

⇒ B431 PRINTER OPTION PS2 FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION

• Printer option now supports Mac OS X ver B4315280 F May 2002 1.50
10.1 (Native) and newer. Production

• PS error may be displayed when printing

from Adobe InDesign Ver. 2.0.

• Display of the Euro currency symbol B4315280 G Aug. 2002 1.60

supported with PS drivers used in a UNIX Production
environment.

B405 6-4 SM
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: B405 – 004
004 11/26/2002
APPLICABLE MODEL:
MODEL:
GESTETNER – NIB for 1502/1802/1802D
RICOH – NIB for AFICIO 1015/1018/1018D
SAVIN – NIB for 2515/2518/2518D
Note: This copy is intended as a master original

SUBJECT: SERVICE MANUAL - INSERT

for reproduction of additional bulletins.

GENERAL:

!
MANUAL
SERVICE
The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package
contains 1 set of replacement pages.

An arrow has highlighted the revised areas ⇒.

PAGES:

• ii Updated Information (TOC)

• 6 -4 Updated Information (NIB FIRMWARE HISTORY).
• 6–5 Updated Information (TCP/IP SERVICES CONFIGURATION MENU)

Copyright  2002 RICOH Corporation. All rights reserved.

 Rev. 11/2002

DETAILED SECTION DESCRIPTIONS

4 DETAILED SECTION DESCRIPTIONS ....................................... 4-1
4.1 BLOCK DIAGRAM.....................................................................................4-1
4.2 CONTROLLER FUNCTIONS ....................................................................4-2
4.2.1 PAPER SOURCE SELECTION........................................................4-2
Tray Priority (Auto Tray Select).............................................................4-2
Manual Tray Select ...............................................................................4-2
Tray Lock ..............................................................................................4-3
By-pass Tray.........................................................................................4-3
4.2.2 COLLATION (SORT) ........................................................................4-4
4.2.3 DUPLEX PRINTING .........................................................................4-4
4.2.4 AUTO CONTINUE ............................................................................4-4
4.2.5 PAGE PROTECT..............................................................................4-4

SPECIFICATIONS
5 SPECIFICATIONS........................................................................ 5-1
1. SPECIFICATIONS
1.1 GENERAL SPECIFICATIONS.............................................................5-1
1.2 SUPPORTED PAPER SIZES..............................................................5-2
2. SOFTWARE ACCESSORIES
PRINTER DRIVERS .............................................................................5-3
UTILITY SOFTWARE ...........................................................................5-3
3. MACHINE CONFIGURATION .....................................................................5-4
3.1 SYSTEM COMPONENTS ...................................................................5-4

FIRMWARE HISTORY
6 FIRMWARE HISTORY ................................................................. 6-1
1. FIRMWARE MODIFICATION HISTORY .....................................................6-1
1.1 B405 FIRMWARE MODIFICATION HISTORY ....................................6-1
1.2 B431 FIRMWARE MODIFICATION HISTORY ....................................6-3
1.3 B430 NIB FIRMWARE MODIFICATION HISTORY…………………… 6-5
1.4 TCP/IP SERVICES CONFIGURATION MENU ..……………………….6-6

B405 ii SM
 Rev. 11/2002 FIRMWARE HISTORY

⇒ 1.3 NIB FIRMWARE HISTORY

B430 NIB FIRMWARE MODIFICATION HISTORY

NIB FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
First mass Production A4300500 First mass 6.19
Production
IP Protocol can now Enabled or Disabled in A4300500 A Sep.02 6.29cA
the Web browser. production
You can change the SNMP Community A4300500 A Sep 02 A6.29c
Name and enable/disable SNMP port after Production
updating firmware according to the following
procedure.

1) Type "http://<IP address>/tcpipenables"

into URL Web browser or use MAP
2) Change or confirm the check box of each

Type 1018
Controller
Printer
port or input community name

B405
3) Click "Accept Settings" button after
inputting password (default password is
"sysadm")
4) Return to home and reset or recycle the
power
5) Your settings will be reflected
See TCP/IP Services Configuration Menu
example on next page.

NOTE: After setting HTTP disable, you

cannot access the target device through web
browser or MAP. If your want to change the
settings, please set "Restore Factory
Defaults" by telnet. When "telnet" port is set
to disable, please change the jumper pin on
board to set "Factory Defaults".
Change in Specification:
SNMP vulnerability:
SNMP security vulnerabilities reported by
CERT on Feb.12, 2002 have been resolved
and verified using the PROTOS c06-snmpv1
test suite.

-CERT: http://www.cert.org/advisories/CA-
2002-03.html
-PROTOS c06-snmpv1 test suite:
http://www.ee.oulu.fi/research/ouspg/proto
s/testing/c06/snmpv1/
SAP interval time can now be adjusted.
Supports connection with NetWare6.

SM 5 B405
 FIRMWARE HISTORY Rev.11/2002

⇒ 1.4 TCP/IP SERVICES CONFIGURATION MENU

TCP/IP Services Configuration Menu

B405 6 SM
FIRMWARE HISTORY
 FIRMWARE HISTORY
PUBLISHED DATE: 05/19/2004

PRODUCT CODE: B405

GESTETNER – B405 Printer Option for 1502/1802/1802D
LANIER – B405 Printer Option for 5515/5518/5518D
RICOH – B405 Printer Option for AFICIO 1015/1018/1018D
SAVIN – B405 Printer Option for 2515/2518/2518D

GENERAL: Flash
Memory
The latest firmware version can be downloaded at the Technology Solutions Center FTP Site at Card

http://tsc.ricohcorp.com. Be sure to check the README file for important notes and explanations.

„
Refer to Facts Line Bulletin # FL002 and Publication Bulletin #023 for more information about the FTP

FIRMWARE
Internet Web Site and EPROM/Flash Card Exchange program.

The revised areas have been highlighted by an arrow ⇒.

TABLE OF CONTENTS:

1. B405 (TYPE 1018) CONTROLLER FIRMWARE HISTORY: ............... 2

1.1 B405 FIRMWARE HISTORY:.......................................................................2

Copyright  2004 RICOH Corporation. All rights reserved. Page 1 of 3

Firmware History for B405

1. B405 (TYPE 1018) CONTROLLER FIRMWARE HISTORY:

PART NUMBER VERSION CHECK SUM PRODUCTION DATE

B4055280 A 1.00 5E8C 1st Mass Prod.

B4055280 B 1.02 43B1 May 2001
B4055280 C 1.04 8997 July 2001
B4055285 1.00 A6C9 October 2001
B4055285 A 1.05 37C4 December 2001
B4055285 B 1.20 59D3 April 2002
B4055285 C 1.30 A488 August 2002
B4055285 D 1.40 FE53 March 2003
B4055285 D 1.43 4E3A For service use only

1.1 B405 FIRMWARE HISTORY:

PART
SYMPTOM CORRECTED
NUMBER
Initial Production Release B4055280 A
Corrects the following: B4055280 B
• PCL5e Font Download cannot be performed.

• While the copier is in standby mode with the printer on-line, the printer is taken off-line
after entering and then exiting Printer Settings using the User Tools Key.
Corrects the following: B4055280 C
• After a decimal number is entered in [Font Pitch] from [Printer Features]-[Job Control]-
[PCL Menu], the digits to the right of the decimal point may be displayed differently on the
LCD.

• When printing out w/a cover page from a Mac client, text characters appear larger if the
resolution has been set to 300dpi in [Printer Features]-[Job Control]-[Print Quality].

• When both the frame border and Rotate are enabled, the frame border does not appear.
Corrects the following: B4055285
• Start of mass production for duplex model.

• Rotate Collation mode is enabled under the following conditions:

a. The optional memory is installed.
b. Auto Tray Select is selected from the printer driver.
c. The same size (A4, Letter, or B5) is loaded in the paper trays in the opposite
orientation (LEF/SEF).

• Tray Lock can now be used for multiple trays.

• Sub Paper Size mode (A4/LT overwrite) has been added to UP mode.

• The bypass tray now supports both LEF and SEF feed.

• Spelling errors in the Czech display language have been corrected (e.g. Configuration
Page, Menu List, etc.).

Page 2 of 3
 Firmware History for B405

PART
SYMPTOM CORRECTED
NUMBER
Corrects the following: B4055285 A
• The face side is not printed completely when no paper feed jam occurs in the duplex print
mode.

• The printer controller hangs up when the PS job is operated without installing PS option.
Corrects the following: B4055285 B
• Rotate collation is enabled when using.

• Corrects the print when using AS400.

• Supports the Euro symbol.

Corrects the following: B4055285 C
• Panel settings reset to default when the main switch is turned Off/On.
Corrects the following: B4055285 D
• Cannot print from the Sercom print server.

• ListPrint doesn’t count as “others” in the User Code column of User Management Tools
(SmartNetMonitor for Admin).

• “Processing…” is not displayed if ListPrint is performed in User Tools while there are print
jobs stacked in the Windows spooler.

• A memory overflow may occur when deleting a print job from the Windows spooler.
⇒ Corrects the following: B4055285 D
• SC692 may occur when printing from the SHE print server.

• Some PCL text is not printed out correctly on the second page.

NOTE: For service use only the part number remains the same only the version
number changes.

Page 3 of 3