Manchester Building Control aims to make its services accessible to all customers. It provides translated documents and interpreters to help overcome language barriers. It also assists disabled customers by offering home visits, large print documents, and wheelchair access to its offices. The department seeks customer feedback to further improve access and can be contacted by phone, email, or visiting their website for more information.
Manchester Building Control aims to make its services accessible to all customers. It provides translated documents and interpreters to help overcome language barriers. It also assists disabled customers by offering home visits, large print documents, and wheelchair access to its offices. The department seeks customer feedback to further improve access and can be contacted by phone, email, or visiting their website for more information.
Manchester Building Control aims to make its services accessible to all customers. It provides translated documents and interpreters to help overcome language barriers. It also assists disabled customers by offering home visits, large print documents, and wheelchair access to its offices. The department seeks customer feedback to further improve access and can be contacted by phone, email, or visiting their website for more information.
At Manchester Building Control If you have difficulty
ACCESS TO every effort is made to ensure understanding any of our forms,
BUILDING that access to our staff, offices and services is user-friendly for letters, or leaflets, we can have these translated for you. CONTROL our customers. We can also arrange for a SERVICES We understand that not all of our translator/interpreter to be customers are able to access the present during a meeting with full range of our services because our staff, either at our offices, of language barriers, disability, or or at your home or workplace. personal circumstances. To help overcome these barriers, Manchester Building Control DISABILITY can assist its customers in Our offices are located at level 9 accessing its services more in the Town Hall Extension. fully, by using a variety of complementary services. Access to the Town Hall can be made by bus, tram, taxi and car. Disabled (blue badge holder) LANGUAGE parking is available along Lloyd Street and off St Peter’s Square. Because Manchester has such a diverse ethnic community, The entrances off Mount Street there can be up to 40 different and St Peter’s Square are languages in use daily, wheelchair-accessible, and lifts throughout the city. provide access to level 9. If your personal circumstances prevent you from visiting the Town THE INTERNET CUSTOMER Hall, we can arrange for a member of staff to visit you at either your Manchester Building Control has its own web page on the FEEDBACK home or workplace to explain our Council’s internet site. This is The views of our customers services more fully. linked through the Planning page. are important to us. If you have any suggestions on how we All our forms, leaflets and information Information and application can improve access to our can be translated into large print forms can be downloaded services, your comments will or Braille. from our web page. be welcomed. Alternatively, we can have an We also have links to other audiotape/ CD made of the information useful websites associated you require. with Building Control and CONTACT Building regulations. A textphone is in use and can Manchester City Council be reached by telephoning You can email our staff at Building Control 0161 234 4330. building.control@manchester. PO Box 488 We also have a loop system gov.uk and our staff will contact Town Hall at our reception counter. you by email if you would prefer. Manchester M60 2JT If you have difficulty reading or Our team of professional Tel: 0161 234 4490 completing any of our forms, a surveyors and support staff will Text: 0161 234 4330 member of our team will take the deal with your enquiry, promptly, Fax: 0161 234 4551 time to assist you. politely, fairly and sensitively. Email: building.control@ manchester.gov.uk
WT 49904 • M-four Design & Print • Manchester City Council 2006 • Tel 0161 234 3166
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