The document provides examples of statements, questions, and responses that demonstrate empathy, clarify understanding, and help facilitate open communication in difficult conversations. Some examples include making empathetic statements like "I can understand how you feel" or "That sounds really difficult"; asking open-ended questions to understand more like "Could you tell me more about that?"; and providing reflective responses like "It sounds like you felt really disappointed by that." The examples are intended to help people discuss challenging topics while showing care, clarity and understanding for different perspectives.
The document provides examples of statements, questions, and responses that demonstrate empathy, clarify understanding, and help facilitate open communication in difficult conversations. Some examples include making empathetic statements like "I can understand how you feel" or "That sounds really difficult"; asking open-ended questions to understand more like "Could you tell me more about that?"; and providing reflective responses like "It sounds like you felt really disappointed by that." The examples are intended to help people discuss challenging topics while showing care, clarity and understanding for different perspectives.
The document provides examples of statements, questions, and responses that demonstrate empathy, clarify understanding, and help facilitate open communication in difficult conversations. Some examples include making empathetic statements like "I can understand how you feel" or "That sounds really difficult"; asking open-ended questions to understand more like "Could you tell me more about that?"; and providing reflective responses like "It sounds like you felt really disappointed by that." The examples are intended to help people discuss challenging topics while showing care, clarity and understanding for different perspectives.
You are making a lot of sense “I can imagine that this might
Empathy to me. feel . . .”
statements. Okay, I think I get it. So what “Anyone in your situation you’re feeling is… would feel that way . . .” I wish I could have been with you in that moment. Let me try to paraphrase and “I can see that you are . . .” summarize what you’re Oh, wow, that sounds saying. You’re saying… terrible. Helpful words. I would have trouble coping You must feel so helpless. doubtful with that. That hurts me to hear that. uncertain What I admire most about I support your position here. what you’re doing is… indecisive I totally agree with you. Where might you be able to perplexed It sounds like you are feeling take this in another direction? embarrassed trapped! That sounds a little hesitant You are making total sense. frightening. disillusioned That sounds like you felt Tell me what you see as your distrustful really disgusted! choices here. misgiving No wonder you’re upset. Can you list 3 options that you unsure I’d feel the same way you do could consider? tense in your situation. stressed I think you’re right. Queries uncomfortable I see. Let me summarize: “Would you (or could you) What you’re thinking here is… tell me a little more about dishonest You are in a lot of pain here. I that?” disdainful can feel it. “What has this been like for manipulative It would be great to be free you?” judgmental of this. “Is there anything else?” argumentative That must have annoyed you. “Are you okay with that?” authoritative That would make me mad condescending too. Clarifications distracted You’re making total sense. disoriented I understand how you feel. “If I have understood off-kilter You must feel so hopeless. correctly...” frenzied I just feel such despair in you “Let me see if I have this blushing when you talk about this. right.” awkward You’re in a tough spot here. “I want to make sure I really understand what you’re incapable I can feel the pain you feel. telling me. I’m hearing paralysed The world needs to stop when that . . .” fatigued you’re in this much pain. “I don’t want us to go further inferior I wish you didn’t have to go until I’m sure I’ve gotten it through that. vulnerable right.” I’m on your side here. distressed “When I’m done, if I’ve gone That sounds infuriating. astray, I’d appreciate it if you pathetic That sounds frustrating. would correct me. Is that distraught That is very scary. okay?” doomed Well I agree with most of “If I am hearing you overwhelmed what you’re saying. correctly..” incompetent I would have also been incapacitated disappointed by that. Responses trapped That would have hurt my squirming feelings also. “That sounds very difficult.” jittery That would make me sad too. “Sounds like . . .” woozy Wow, that must have hurt. “That’s great! I bet you’re twitching I understand what you’re feeling pretty good about feeling. that.” compulsive uncaring critical Emphasize uninterested violent Extremely unresponsive vindictive Freedom terrified sadistic Guaranteed suspicious spiteful Highly effective/ likely anxious furious Introducing alarmed agitated First ever panicked antagonistic Investment threatened repulsed conscientious cowardly quarrelsome approving insecure venomous honoured Deceived rebellious privileged Helplessness exasperated adaptable Disempowered impatient relaxed contrary Astonishing Ordeal condemning Astounded Outrageousness seething assured Provoke scornful fulfilled Repulsive sarcastic genuine Scandal poisonous authentic Severe jealous self-sufficient Shameful ticked off reliable Shocking revengeful sure Terrible retaliating secure Tragic reprimanding stable Unreliable powerless honest Unstable despicable truthful Wicked self-hating supportive Aggravate desperate excellent Agony alienated responsible Appalled pessimistic solid Atrocious dejected trusting Corrupting vilified supported Damaging unjustified Absolutely Deplorable violated Bargain Disadvantages clarity Disastrous Accurate transparency Disgusted instantly humility Dreadful Advantage blissful Eliminate Always joyous Harmful A cut above delighted Harsh Bargain overjoyed Inconsiderate Certain gleeful enraged Certainly thankful offensive Confident festive aggressive Convenient ecstatic frustrated Definitely satisfied controlling Delighted cheerful resentful Easy sunny malicious Ecstatic elated infuriated Effective jubilant jovial daring fulfilled fun-loving hopeful genuine light-hearted upbeat authentic glorious assured forgiving innocent clear sincere child-like balanced uplifted gratified fine unburdened euphoric okay confident on top of the grateful self-sufficient world carefree glowing playful adequate radiant courageous fulfilled beaming energetic genuine reflective liberated authentic smiling optimistic forgiving grounded frisky sincere unhurried animated uplifted open-minded spirited unburdened efficient thrilled confident non-controlling wonderful self-sufficient unassuming funny reliable trusting intelligent sure supported exhilarated unique fluid spunky dynamic light youthful tenacious spontaneous vigorous cooperative aware tickled productive healthy creative exuberant meditative constructive in the zone still helpful responsive rested resourceful conscientious waiting at ease approving laughing comfortable honoured graceful pleased privileged natural encouraged adaptable steady surprised Empowered centered content Focused placid serene Capable bright calm blessed at ease Vibrant comfortable Bountiful content Glowing quiet motivated certain eager relaxed keen serene earnest bright inspired blessed enthusiastic balanced bold grateful brave carefree