Noi nhieu khong bang noi dung (saying much is not as good as saying

right)
Genre: soft skill
Author: 2 ½ Good Friend.
The book was published by Thanh Nien publisher in the third quarter of 2018.
The book offers 36 tips to win the hearts of others. If you want to have a good
social relationship, start with words that please people. In communication, always
remember the principles: silence- observe- listen. They are, in turn, parts of the
book.
Silence is the first key of successful communication. In this section, the book gives
advice on how to be a moderated person in many cases. Part 2 is the Art of Talking
and Observing. Observe to understand and empathize, the secret to making an
interesting conversation. It can be said that in social communication, we will meet
countless people with different personalities, some people prefer to talk more than
listen to, others prefer to hear more than speak. When talking to these types of
people, you must have different manners. Coming to the last part of the art of
talking - Listening. In this section, the author will provide you with effective ways
to talk not only in person but also over the phone and on the internet. In addition,
the author also presents ways to have a memorable conversation, speakers present
personal views, listeners understand and receive those ideas.
In the book, the author gives specific cases of communication errors that people
often make as well as the situation that people should follow. Especially they are
shown through vivid drawings and attract readers.
Through the book, I know that I have made mistakes the author mentioned and
understood other’s feeling at that time. Moreover, I have learnt many useful
lessons as well as gained experiences to avoid repeating mistakes in the future.
After reading the book, I see that it is suitable for introverts and those who have
difficulties in communicating.