Running head: STRATEGIC MAP FOR THE GALAX NURSING HOME 1

Strategic Map for the Galax Nursing Home

Students Name:

Institution:

Date:
STRATEGIC MAP FOR THE GALAX NURSING HOME 2

Strategic Map for the Galax Nursing Home

The Stakeholders Analysis

The Galax Nursing home is a private hospital that strives and to improve the quality of

life of people through the provision of high-quality care for the clients (patients). The Galax

Nursing Home has a couple of stakeholders who collectively contribute to the running and

existence of the facility. The following are the main stakeholders of whom without them the

facility cannot stand.

The clients (patients), entails the health care service seeks. Constitutes set of individuals for

whom the facility was set to serve and take care of to improve their quality of life. The facility

services all clients provided the clients can afford to pay for the service and the service

required is within their scope. Besides, the workers, are also key stakeholders who when

withdrew their services the facility cannot run. This particular set of individuals offers care &

services to the clients depending on the roles assigned to them and the department under

which they serve. They are key drivers whose performance either build or destroy the

reputation of the facility. The management (administrators) are the policy makers that govern

the running of the institution. Their role determines the quality of services the clients receive

as they supervise and mandate the employees beneath them.

 STRATEGIC MAP FOR THE GALAX NURSING HOME 3

Strategic Map for the Galax Nursing Home

Growth & expansion Improve quality Efficieny &effectiveness

of life by
strategy providing quality strategy
care

Financial perspective

Expand and
Instill value in the enhance cost
enhance growth
workforce structure
opportunities

Customer perspective

Establish
Quality Timely service All solutions
worthy
excellent care delivery under one
partnerships
room

Internal perspective

Care & service Cost

Client Workforce
delivery management
management management
management

Leaning perspective

Professionalism excellence
Motivation Knowledge Cooperation
STRATEGIC MAP FOR THE GALAX NURSING HOME 4

References

Kaplan, R. S., & Norton, D. P. (2000). Having trouble with your strategy? Then map it.

Focusing Your Organization on Strategy—with the Balanced Scorecard, 49.

Kaplan, R. S., & Norton, D. P. (2004). The strategy map: guide to aligning intangible assets.

Strategy & leadership, 32(5), 10-17.

Martin, R. L. (2014). The big lie of strategic planning. Harvard business review, 92(1/2), 3-8.