Professional Documents
Culture Documents
Professional and Social Responsibility: Based On PMBOK® Guide - Fifth Edition
Professional and Social Responsibility: Based On PMBOK® Guide - Fifth Edition
Professional and Social Responsibility: Based On PMBOK® Guide - Fifth Edition
Always report the truth, even if it shows the project in a bad light.
Follow the copyright rules. Never use unlicensed products.
When conflict occurs - deal with it - don’t shy away.
Don’t accept any kind of bribe.
Treat everyone with respect.
Always give more importance to project needs than to personal gains.
Always do the right thing and follow the right process.
Never divulge company information to unauthorized parties.
Respect intellectual property rights.
Follow PMI’s Code of Ethics and Professional Conduct. The document can
be found on the PMI website.
Share best practices learned during your project with other project
managers in your organization.
Mentor junior team members on project management related topics.
Write a blog on project management or participate in project
management discussion groups.
Actively participate in analyzing past project data and compile project
management related metrics to be used within the organization.
A. The fact that you are reading this tutorial shows that you care about your
professional competence!
A. So that stakeholders are aware of the true benefits of the project and help in
whatever way they can to make the project successful.
1. You are about to send a deliverable to your customer when you realize there
is a defect. The customer would probably not notice it, but it is not in
accordance with the contract. What should you do?
A. Discuss it with the customer.
B. Go ahead and send the deliverable.
C. Inform your senior management and seek their guidance.
D. Extend the project deliverable timeframe.
1. You are about to send a deliverable to your customer when you realize there
is a defect. The customer would probably not notice it, but it is not in
accordance with the contract. What should you do?
A. Discuss it with the customer.
B. Go ahead and send the deliverable.
C. Inform your senior management and seek their guidance.
D. Extend the project deliverable timeframe.
2. Which activity from the following should a project manager perform when
confronted with a situation in which a payment to facilitate an activity is
advised by a liaison agent for a project with a foreign destination country?
A. Seek legal advice to ensure that the payment is not a bribe
B. Do not make the payment
C. Make the payment
D. Insist for documentation
2. Which activity from the following should a project manager perform when
confronted with a situation in which a payment to facilitate an activity is
advised by a liaison agent for a project with a foreign destination country?
A. Seek legal advice to ensure that the payment is not a bribe
B. Do not make the payment
C. Make the payment
D. Insist for documentation
Answer 2. The correct answer is A. When a project manager is not clear about
the business processes in a foreign country, it is necessary to seek legal advice
to make sure that such payments are legitimate and not construed as a bribe
or illegal practices.
Answer 3: The correct answer is B. Never disclose the information without the
permission of the owner of the information. As per the Code of Ethics and
Professional Conduct, you should maintain the confidentiality of the
information.
4. You are on a time and materials contract. You have finished your work
product an hour earlier than expected and can go home. However, the
billing was expected for a full eight hours and would affect income goals.
What should you be doing?
A. Bill eight hours. Just because you were especially efficient does not mean
you shouldn’t get a full day’s pay
B. Stay an extra hour looking busy to make up the time
C. Find an additional one-hour task that you can do and legitimately bill the
client, even though they did not ask for it
D. Bill the seven hours you worked and go home
4. You are on a time and materials contract. You have finished your work
product an hour earlier than expected and can go home. However, the
billing was expected for a full eight hours and would affect income goals.
What should you be doing?
A. Bill eight hours. Just because you were especially efficient does not mean
you shouldn’t get a full day’s pay
B. Stay an extra hour looking busy to make up the time
C. Find an additional one-hour task that you can do and legitimately bill the
client, even though they did not ask for it
D. Bill the seven hours you worked and go home
Answer 4: The correct answer is D. As per the PMI's Code of Ethics and
Professional Conduct, you should provide accurate and truthful representations
in your reports. You should submit your billing for the actual hours worked.