SCM-GATP System Monitoring Process

Document

Ingram Micro AMS

(E5372)
Document Version / Détails : Ver 1.0/ 11-October-09
 SCM –GATP System Monitoring Processes Document

Table of Contents

1 Purpose of GATP SYSTEM MONITORING PROCESS........................................................................3

2 CCR monitoring and rectification process.............................................................................................. 3
2.1 Purpose of CCR monitoring process and rectification process.......................................................3
2.2 Process involved in CCR monitoring and rectification process.......................................................3
3 Queue monitoring & rectification process............................................................................................... 4
3.1 Purpose of queue monitoring.......................................................................................................... 4
3.2 Process steps for queue monitoring and rectification......................................................................4
4 Running Integration Model in Production system - 3
4.1 Purpose of Running Integration Model............................................................................................ 3
4.2 Process Steps ................................................................................................................................ 3
5 Sales Order Locked By RFC ID Monitoring And Rectification Process..................................................4
5.1 Purpose of monitoring sales order locked by RFC userid...............................................................4
5.2 Process steps for monitoring the sales orders locked by RFC id....................................................5
6 Manual creation of outbound delivery.................................................................................................... 4
6.1 Purpose .......................................................................................................................................... 4
6.2 Process steps ................................................................................................................................ 5
7 Procedure to delete batch jobs with status U......................................................................................... 4
7.1 Purpose .......................................................................................................................................... 4
7.2 Process steps 5

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1. PURPOSE OF SCM –GATP SYSTEM MONITORING PROCESS

The purpose of SCM-GATP system monitoring process on a daily basis is given below.
1) To ensure that the Master data and the Transactional data in ECC & SCM are in sync.
2) To ensure that none of the sales order is locked by RFC userid.
3) To ensure that the stock available in the Plant level are moved to the Storage Location level.
4) To establish the processes with Basis team to ensure that system health checks of the
ECC/SCM interface.

2. CCR MONITORING AND RECTIFICATION PROCESS

2.1 Purpose of CCR monitoring process and rectification process

Transactional data and Master Data from ECC flows to SCM via CIF (Core Interface). Ideally both
systems should be in sync in terms of transactional data and master data. Due to some reason, if
data is not in sync (e.g. Material is available in ECC but not in SCM or stock is available in ECC
but not in SCM.)In these scenarios we run CIF Comparison and Reconciliation (CCR) log.
CCR helps to maintain same data across ECC& SCM system. If some data is missing in ECC &
SCM system then CCR log will tell us which data is missing from which system and it also propose
subsequent corrective action.

2.2 Process involved in CCR monitoring and rectification process.

 Clearing CCR Log: CCR log clearance activity will be done after Singapore business hours.
During this time there is not much transactional load on system. CCR is carried out for entire
materials which are available in system.

The detailed process step document is attached. CCR Steps

CCR Monitoring
document

 Master data correction after CCR Log: After CCR if we find out that there is some issue in
Material master then we need to report it to the material master management team. They will
make changes and in the night when the Integration Model batch job runs they transfer this
material date to SCM.

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3. QUEUE MONITORING & RECTIFICATION PROCESS

3.1 Purpose of queue monitoring

All the changes made in ECC flows across to SCM via Queues. If the queue gets deleted then that
changes in transaction / master data will not got to SCM. This activity is being done by the basis team.

3.2 Process steps for queue monitoring and rectification

The detailed process step document is attached.

Queue
Monitoring.doc

4. RUNNING INTEGRATION MODEL IN PRODUCTION SYSTEM

4.1 Purpose of Running Integration model

At time a sales order is created in ECC but the data does not flow to SCM . We need to run the
Integration model in R/3 for the Material by selecting the condition value for this material only.

4.2 Process steps

1) We need to Run the Integration model by selction the condition value as shown below

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Transaction : CFM1 to Run the Integration Model

Select the Condition values as shown above Material, ATP Check, Plant & Sales Orders.
Mention the Material 1015200 and Plant SG01, Run the Integration Model by pressing the Execution

button

2) Once the Integration Model is run we need to activate it as shown below

Transaction: CFM2 to Activate the Integration Model

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Mention the details of the Integration Model in the Selection Criteria which need to be activated and press

the execute button

Once the Integration Model is activated the Sales Orders with the material are passed to APO.
After doing the above steps go to the Sales Order and do the manual ATP check and the schedule lines
are confirmed. In this way the data gets in sink between the R/3 and SCE and user will be able to do the
OBD

5. SALES ORDER LOCKED BY RFC ID MONITORING AND RECTIFICATION

PROCESS

5.1 Purpose of monitoring sales order locked by RFC userid

To monitor sales orders locked by RFC userid which transmits data from ECC to SCM If the sales
orders are not unlocked then the users will not be able to process the sales orders. The material is
also blocked. If we monitor the sales orders locked by RFC id then we can rectify the problem in
advance before the user reports the problem.

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5.2 Process steps for monitoring the sales orders locked by RFC id
Transaction SLG1: Analyse Application log.
Enter CIF* in the Selection screen Object

6. MANUAL CREATION OF OUTBOUND DELIVERY

6.1 PURPOSE
Whenever stock is batch in for CSO (Customer Specific Orders) orders, OBD should get trigger automatically. If it is
not happening then this documentation gives an instruction on how to create manual OBD for CSO. Manual OBD has
to be created for Super users.

6.2 PROCESS steps

When stock is available for CSO, system will create OBD automatically. If due to some reason if this is not
happening then pl follow following steps:

Step 1) Go to the sales order schedule line date. Tcode : /NVA03 or /NVA02.
Here schedule line date is 07.29.2009

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Step 2) See the Delivery date in PO. In this case it is 08/31/2009

Step 3) Go to Delivery tab and see GR processing time. In this case it is 1 day. Add this day in Delivery
date ie 08/31/2009.

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Step 4) Go to VL10A and select the appropriate variant.

Variant 1) SG_DD_SG01 : Has a date range on 2 days

Variant 2) SG_DD_SG01_M : Has a date range of 1 month
Variant 3) SD_DD_SG01_Y : Has a date range of 1 year.

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Depending upon PO date you choose the appropriate variant. Enter SO# and execute. OBD will get
create. It is important that what ever varient you choose, Delivery date or schedule line date must come in
that range.

If PO Delivery date is in back order then Pl change the “TO“ date of Deliv Creation Date.
If PO Deliver date or SO Schedule line date is in future then pl change “FROM“ date of Deliv Creation
Date.

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7. Procedure to delete batch jobs with status U

7.1 Purpose of deleting batch BOP jobs with status U
7.2 Process Steps
In SAP Easy access screen (SCM), we need to execute Tcode: /SAPAPO/BOP_DELETE to delete jobs
which are in status “U”.

To get the jobs which are in status “U “, we need to check F4 entries against the Field Name.

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At a time we need to select one job and execute :

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This is just for Test run so Test and Logout should be checked .
Then the below screen will appears

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Press to Continue

Then re-check the job and delete as below:

We need to go back and re-execute the same, but need to un-check the test .

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Uncheck the test

Then execute

The above screen will be appear and continue by pressing OK .

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Hence job got deleted.

Important notes :
1) we should not delete all jobs at a time , should go by one by one .
2)Be careful of selecting the job dates and status

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