Cell: Building x03,England cluster

+971565804826 Dubai ,united arab emirates

E-mail:
muhammadusman00076@yahoo.com

MUHAMMAD USMAN MUNAWAR

Objective To be part of a renowned organization where creativity, innovation & Sound management is utilized to
produce and maintain a motivated, Goal oriented work force achieving individual and collective growth.

Professional Retail Banking Officers Training Program

Training
(July 11,2011– August 2,2011)
N.I.B.A.F, Islamabad

Work Experience
(Mar 30, 2017 – Feb 14, 2020)
Worked as a Relationship Manager (RM, Assistant Manager-II)

Job Duties: (Relationship Manager)

• To Create new account Relationships NTB and maintenance of existing relationship
through product enhancements.
• Managing clients WHT refund claims, service charges reversals/recovery and disputed
transactions resolution.
• To perform timely review of low/medium/high KYCs.
• To perform AML/CFT related queries and addressing account related queries. Regular
KYC profiling according to their transactions volume and frequency.
• To process account related ADC subsequent request forms and amendments in Client ID.
• To perform Portfolio Management Visit/Call log Activities.
• To search potential client through market visit and held a meeting with management for
financial need assessment analysis.
• To input account data into Mysis System and completion of all AOF related documents.
• Periodical review of top 100 customers and KYC Quality checks.
• To provide account maintenance, tax deduction certificates, financial period statements as
per requests.

(Apr 30, 2016– Mar 23,2017)

Worked as a Personal Banking Officer (Senior Officer-II)

Job Duties: (Personal Banking Officer)

• To open new accounts by completing AOF along with all the required documents and data
entry in Temenos-24 system.
• Obtaining new sales opportunities through existing referrals.
• To strictly comply with the AML prevention/adherence& KYC procedures of the local
regulator.
• To perform Portfolio Management Daily Call Log Activities.
• To perform Zero Balance Account management& revival activities.
• To perform low balance Tail Management Accounts activity and daily calling to customers.
• To create new account Relationships NTB and maintenance of ETB accounts through
deposit mobilization.
 • To perform/achieve Branch Takaful, Car Ijarahand Islamic Funds Targets.

Skills Certificates

Personal Info. Father’s Name: RAJA IRFAN AMJAD

NIC No: 3720208036493

Date of Birth: MAY 20,1994
Domicile: Punjab/CHAKWAL
Marital Status: SINGLE

Interests Internet Browsing, Meeting People, Travelling