EXAMPLE OF WEEKLY PROGRAMME OF WORK

Quality Management Training Course

Week One

Monday Tuesday Wednesday Thursday Friday Saturday

QMT 1.1 QMT 2.3 QMT 3.4 QMT 4.5 QMT 6.3 QMT 7.4
WHO strategies for Introducing quality Developing a process Job descriptions, Writing an SOP Monitoring and
blood safety flowchart responsibility and evaluation of training
delegation
QMT 1.2 QMT 2.4 QMT 4.1 QMT 4.6 QMT 6.4 QMT 8.1
WHO Quality Quality characteristics Management Writing a job Validating an SOP Assessment within
Management responsibility for quality description quality systems
Programme (QMP) for
blood transfusion
services
QMT 1.3 QMT 2.5 QMT 4.2 QMT 4.7 QMT 6.5 QMT 8.2
Introduction to the Tour of the Blood Developing a quality The cost of quality Document control Validation
WHO QMT course Transfusion Centre policy

QMT 1.4 QMT 3.1 QMT 4.3 QMT 5.1 QMT 6.6 QMT 8.3
Participants’ Quality systems Organizational Introduction to Controlling a document Preparing a validation
expectations structure and role of the standards for quality plan
quality manager systems
QMT 1.5 QMT 3.2 QMT 4.4 QMT 5.2 QMT 7.1 QMT 8.4
Pre-course assessment Processes and Developing an Principles of Good Training in the quality Maintenance and
procedures organigram Manufacturing Practice system calibration of
equipment

QMT 2.1 QMT 3.3 QMT 6.1 QMT 7.2 QMT 8.5
The importance of Flowcharting as a tool Documentation in Training needs and Designing a
quality in the BTS for mapping processes quality systems plans maintenance and
calibration plan
QMT 2.2 QMT 6.2 QMT 7.3
The consequences of
Standard operating Creating a training plan
poor quality in the BTS
procedures
 Quality Management Training Course
Week Two

Monday Tuesday Wednesday Thursday Friday Saturday

QMT 8.6 QMT 8.12 QMT 9.3 QMT 10.1 QMT 11.4 QMT 12.1
Quality monitoring tools Developing an audit Steps in developing a Introduction to hygiene Blood collection Introduction to quality
plan quality system in the and safety in the BTS systems in laboratory
BTS testing
QMT 8.7 QMT 8.13 QMT 9.4 QMT 10.2 QMT 11.5 QMT 12.2
Analyzing data and Identifying non- Costing activities in a Hygiene in the BTS Blood collection Evaluation and use of
monitoring performance compliance against a BTS immunohaematology
set of standards reagents
QMT 8.8 QMT 8.14 QMT 9.5 QMT 10.3 QMT 11.6 QMT 12.3
Error management Audit of work area Principles of stock Biological and chemical Developing a Evaluation and use of
control safety in the BTS documentation system test kits for transfusion-
for blood donor transmissible infections
management (TTIs)
QMT 8.9 QMT 8.15 QMT 9.6 QMT 10.4 QMT 11.7 QMT 12.4
Preparing an SOP on Analysing quality Quality aspects of Safety issues and Donor care, satisfaction Selecting reagents and
error reporting system failures contingency planning minimizing risks and retention test kits
QMT 8.10 QMT 8.16 QMT 9.7 QMT 11.1 QMT 11.8 QMT 12.5
Audits and auditing Mid-course assessment Quality status analysis Introduction to quality Donor satisfaction Developing a
systems in blood donor documentation system
management for the laboratory
QMT 8.11 QMT 9.1 QMT 9.8 QMT 11.2 QMT 11.9 QMT 12.6
The audit process Applying quality Preparing an action Donor recruitment and Identifying and External Quality
management in the plan selection monitoring critical Assessment (EQA)
BTS control points in blood schemes
donor management
QMT 9.2 QMT 9.9 QMT 11.3
Identifying critical Preparing a draft action Donor recruitment and
control points and plan selection
preparing flowcharts for
BTS activities
 Quality Management Training Course (QMT)
Week Three

Monday Tuesday Wednesday Thursday Friday Saturday

QMT 12.7 QMT 13.5 QMT 14.1 QMT 14.7 QMT 15.1 QMT 15.4
Identifying and Storage and Introduction to quality Quality in the hospital Review of the course Discussion of individual
monitoring critical transportation of blood systems at the clinical transfusion process action plans, as
control points in components interface appropriate
laboratory testing
QMT 13.1 QMT 13.6 QMT 14.2 QMT 14.8 QMT 15.2 QMT 15.5
Introduction to quality Storage and Policy and guidelines Monitoring and Laboratory/clinic visits Review of quality
systems in blood transportation of blood on the clinical use of evaluation of the in BTS systems
component production components blood hospital transfusion
and management process
QMT 13.2 QMT 13.7 QMT 14.3 QMT 14.9 QMT 15.3 QMT 15.6
Quality monitoring of Blood stock The role of the BTS at Haemovigilance Completing individual Post-course
blood component management the clinical interface action plans assessment
production
QMT 13.3 QMT 13.8 QMT 14.4 QMT 14.10 QMT 15.7
Evaluation and Developing a Documentation in the Identifying and Course evaluation
monitoring of documentation system hospital transfusion monitoring critical
component production for the blood process control points for the
activities components production clinical interface and
the administration of
blood
QMT 13.4 QMT 13.9 QMT 14.5 QMT 15.8
Quarantine and release Identifying and Designing a blood Final discussions
monitoring critical request form
control points in
component production
and the issue of blood
QMT 14.6
Quality in the hospital
transfusion process