9/22/19 iLok.

com - iLok License Manager

iLok License Manager

Mac OS X 10.7 (Lion) or above

Windows 32-bit Windows 7 or above
Windows 64-bit Windows 7 or above
Legacy Installers

iLok License Manager Manual

iLok License Manager Quick Start Guide

What's New?
The new iLok License Manager application replaces the license and iLok management portion of the iLok.com website.
While you will still need to have an internet connection available, you no longer need to use an internet browser like
Safari, Firefox, Chrome, or Internet Explorer to manage your licenses. Once you install the iLok License Manager, you'll be
able to drag licenses from your account to your iLok and back again.
The iLok.com website will still host the iLok Store and support resources for your convenience.

Your Account View

Click on the User icon at the top left
of your screen then choose All Licenses, Available, All
Activations, or Unavailable.

In the world of the iLok License Manager, a

l icen se is the asset that you have purchased
or have acquired in your account. You will
activate it to a location. A location is a place
where you can hold an activation such as your
iLok or machine.
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iLok or machine.

The Account View shows you your licenses

and the grid is customizable.

You can right-click on the table header to

choose which columns are shown. You can
dynamically sort the list of licenses by clicking
on a column header and even drag the
columns to rearrange them.

The tabs across the top show you these views of your account:

All Licenses - Shows all of the licenses in your account, both activated and not activated.

Available - Shows the licenses eligible for activation to a location - Similar to the Licen ses Avail ab l e in the old
iLok.com

All Activations - Shows only your activated licenses (the ones on locations) - This view is the most similar to the M y
Licen ses view in the old iLok.com

Unavailable - Shows licenses have expired, been surrendered, or have been transferred to another account

Hidden - Shows licenses that you have chose to hide from the other views. Only licenses that are not activated on any
location are eligible to be hidden.
To HIDE a license:

Navigate to any other tab

Right click a license that is NOT activated on any location

Select HIDE from the pull-down menu

To SHOW a hidden license:

Navigate to the Hidden tab

Right click the license

Select SHOW from the pull-down menu

You can download the data for offline use in many different programs - perfect for tracking your licenses in accounts large
or small.

Managing Licenses
Just drag and drop. It's that easy.

Managing licenses just got easier. Need to

move a license to your iLok, or from your iLok
back to your account? Just drag and drop. It's
that easy. Licenses in bold type are ones you
haven't looked at before, so new entries in
your account are easy to see.

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License Details
Each license has a detail pane which gives
you important information about the license
and the software publisher.

If the detail pane is hidden, click the "Show

Details" button. You may also start Activate,
Deactivate and License Transfer operations
from the detail pane.

Locked & Unlocked Groups

Locked groups stay together, unlocked groups
can be split across several locations.

Some of your licenses may be grouped

together. Software publishers can deposit
licenses in two types of groups: locked and
unlocked.

Locked groups (previously called Bundles)

always stay together and must move as a
single unit.

Licenses in unlocked groups can be split up

- some group members can be on an iLok
while others from the same unlocked
group are still in your account or on a
different iLok.

When you drag a member from a group, you

will see just one license move if it is from an
unlocked group, or all members of the group
move if it is a license from a locked group.

Working with iLoks

Easy to manage

Your registered iLoks will appear in the

Locations list on the left of your screen.
The list includes offline iLoks registered to
your account and all currently plugged in
iLoks. Black icons indicate a plugged in
location, gray icons indicate offline. You will
be able to see what is on the offline iLoks,
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be able to see what is on the offline iLoks,
making it easier for you to manage your
license inventory.

Zero Downtime™
Optional Zero Downtime™ coverage allows
you to keep using your licenses in the event of
an iLok failure.

Temporary replacement licenses keep you

going while your damaged iLok goes through
the RMA License Recovery and Replacement
process.

Temporary licenses are immediately

deposited to your iLok account when an
RMA order is placed.

Activate the temporary licenses to a spare

iLok to maintain continuous access to your
iLok-enabled software.

NEW! Adding Theft & Loss Coverage (TLC)

to your iLok allows us to replace licenses
on an iLok that is Lost or Stolen.

Theft & Loss Coverage is included with ZDT but it must be enabled on your iLok prior to the iLok being lost or stolen.
See the iLok's detail pane to turn on TLC. A Refresh operation is required at least once every 90 days when TLC is
enabled.

Find out more about ZDT here...

Transferring Licenses
Transfer licenses directly to another user.

When transferring a license, you will be asked

to confirm your account information by
signing in again. This protects you if you leave
your account signed in where others can
access your computer. During a transfer you
are asked to enter the User ID that you are
transferring the licenses to; be careful when
entering the destination User ID as transfers
cannot be reversed.

Publishers decide if they will allow transfers

of their licenses. Some publishers allow
transfers, but will want to approve the
transaction. You can look at the license detail
to see if a license can be transferred.

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Network Licenses
Special licenses can be shared across your
local network

Software publishers now have the ability to Sharable Licenses

provide you with a special type of license that
may be shared across your local network. You
can use the iLok License Manager to configure
your networked computer to act as a server
and share these licenses to other computers
on your network. Creating connections from
the server to the license users is simple thanks
to the use of Zero Configuration standards.
There are varied levels of privacy supported
so that you can make your network private or
public. Network licenses are ideal for
classrooms and large businesses that require a
robust license sharing system.

Only special network licenses with more than

one seat assigned can be shared on a network.
Please ask the software publisher for
additional details.
For more information:

Network License Administrators Guide.

Network License Users, see the iLok License

Manual.

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