Gmail

how does Gmail in G Suite  differ from free Gmail?

G Suite’s Gmail features include: custom business email @yourcompany, unlimited group
email addresses, 99.9% guaranteed uptime, twice the storage of free Gmail, zero ads,
24/7 phone and email support, G Suite Sync for Microsoft Outlook, and more 
can a user have a multiple email addresses?
Yes. A user can have multiple email addresses by creating email aliases such as
support@yourcompany. You can add up to 30 email aliases for each user.
can I migrate my existing email to G Suite?
Yes. G Suite migration tools are available for importing your old emails from legacy
environments such as Microsoft®, IBM® Notes®, and other email systems. 
Calendar
Can I create a group calendar?
Yes. You can create a calendar that's accessible to everyone in your organization (or a
subset of users). For example, you might want a group calendar for events like team
holidays and regular meetings.
Can I migrate and sync all my calendars?
Yes. Calendar migration options are available for many types of calendars, including both
Microsoft® and IBM®. 
Does calendar have a event reminders?
Yes. By default, Calendar displays a pop-up reminder 10 minutes before an event. You
can change reminder times within Calendar's settings. 
Hangouts meet
Can external participants join a call?
Absolutely. In fact, you can share the same link with all meeting participants, making it
easier to get everyone you need on the call.
Is the meeting content secure?
Yes. All video and audio streams in Meet are encrypted. Users can join securely even
when they're off site.
Is a third-party service required for dial-in access?
No. With G Suite’s Enterprise edition, you have the ability to include a phone number and
PIN on each of your meetings with no other configuration required.
Drive
What types of files can I upload to Drive?
You can upload any type of file to Drive and convert certain types of files to a web-based
Google document format: Docs, Sheets, or Slides.
How much storage do I get with Drive?
Each user gets 30GB of cloud storage shared across Drive and Gmail. You can upgrade
to unlimited storage (accounts with fewer than 5 users get 1TB/user) for an additional fee.
How does Drive in G Suite differ from free Drive?
G Suite’s Drive provides twice the amount of storage, 24/7 phone and email support,
sharing controls, and advanced reporting. You can upgrade to unlimited storage (accounts
with fewer than 5 users get 1TB/user) for an additional fee
Docs
Does Docs work offline?
Yes. This feature is available within a Chrome browser. If you haven't already, give
Chrome a try—it's free and easy to install.
Can I share Docs files externally?
Yes. You can change each document's settings to grant anyone you choose editor, viewer
or commenter access.
Can I convert my existing documents into Docs?
Yes. You can convert many different file types into Docs format. The original file will
remain intact.
Currentes
Can I control whether my public Currents posts appear on my profile page?
Yes. Currents settings let you decide if you want to display or hide your Currents posts on
your profile.
How is the privacy of user profiles maintained?
Administrators can set a default to block user profiles from showing in public web search
results. Further, there are extensive user controls to restrict the visibility of most profile
information.
Do teams have the ability to keep social conversations private?
Yes. Private communities offer an extra layer of security where only users in your
organization can join. Whether it’s designs of your beta product or notes from your team
off-site, anything you post will remain restricted to the organization.
Hangouts chat
I’ve got an idea for a bot. How can I get started?
We’ve got the following resources available for you at the Developer page.
Integrate your services with Hangouts Chat
Integrate any tool, service, or resource into Hangouts Chat to help your teams—or anyone
—work together more effectively.
anyone—work together more effectively.
Create helpful bots
You can create bots that bring your services and resources right into the Hangouts Chat,
letting users get information, take quick action, and stay notified without leaving the
conversation.
Streamline custom workflows
Using Apps Script is the simplest way to create a custom bot without worrying about
servers. It also lets you access G Suite resources without needing additional
authentication.
Provide quick notifications
Incoming webhooks let you define one-off bots that just inject messages into a room. This
is the path for low-effort integrations that provide information feeds or alerts for prototypes
and ad hoc projects.
How will this interact with the older version of Hangouts, the one that lives in my
Gmail?
To help make your Chat experience seamless, classic Hangouts will still be available and
is compatible with Hangouts Chat.
How can I use Chat right away?
If you’re a current G Suite customer, Chat is free. Click here to get started right away.
Hangouts meet hardware
How much does the Hangouts Meet hardware kit cost? What are the specs?
Hangouts Meet hardware starts at $1,999. 
Is it possible to use other peripherals?
The Hangouts Meet hardware kit comes with a set of components designed to deliver the
best experience possible. If you would like to use third party hubs, cables, cameras, or
speakermics, 
How does Hangouts Meet hardware work with Jamboard?
Jamboard makes collaborative creativity a possibility even when teams are spread out all
over the world. With just a couple of taps, cast your Jam to a Hangout so all participants
can see ideas come to life, and even join-in using the Jamboard app.
Sheets
What formulas does Sheets support?
Sheets supports cell formulas typically found in most desktop spreadsheet packages.
These formulas can be used to create functions that manipulate data and calculate strings
and numbers.
Can I use shortcuts in Sheets?
Yes. Multiple keyboard shortcuts are available for Sheets, and are always switched on.
They are likely similar to many of the shortcuts you have used before.
Can I convert other spreadsheets into Sheets?
Yes. You can convert many different file types into Sheets format. The original file will
remain intact.
Forms
Do people need G Suite accounts to respond to forms?
No. Anyone can respond to Forms.
Can I keep a form private to only my company?
Yes. The sharing settings for Forms make it easy to control who is able to view and edit
your forms.
Can Forms handle a large number of responses?
Yes. Forms can handle as much data as Sheets, and Sheets can currently handle 2 million
cells of data. That's a lot of data.
Slides
Can Forms handle a large number of responses?
Yes. Forms can handle as much data as Sheets, and Sheets can currently handle 2 million
cells of data. That's a lot of data.
Can I convert other presentations into Slides?
Yes. You can convert many different files types into Slides format. The original file will
remain intact.
How does co-editing work?
Co-editing means that multiple people can work on the same slide at the same time.
Sharing settings allow you to control who can view and edit a slide, and revision history
enables you to revert to earlier versions.
Sites
Can external visitors access a company site?
Yes. People outside your company can access your site, even without a G Suite account.
You can also opt to restrict access through sharing settings.
Can I still use the previous version of Sites?
If your company is using any previous version of Sites, there will be no disruption. Keep
editing and sharing your Sites as you have previously.
Can I purchase a domain through Google?
Google can help you purchase a domain through one of our domain host partners. During
sign up, just select the option to 'Buy a new domain.' We'll then guide you through the
process to help you set up G Suite for your new domain.
Apps Script
What are the types of things I can do with Apps Script?
Apps Script makes it easy to automate, integrate, and extend G Suite. 
The G Suite Solutions Gallery is a collection of sample solutions that demonstrates how
you can solve common business challenges with G Suite Developer technologies. These
samples showcase different ways to integrate and customize the productivity tools you're
already using.
Can I use Apps Script even if I don’t have a G Suite license?
Yes! Apps Script is available to anyone with a Gmail account.
How do I get started with Apps Script?
Explore templates for inspiration on how you can solve both common and complex
business challenges in the Solutions Gallery, or browse documentation for specifics,
Where can I get support?
Apps Script has a large online community on Stack Overflow and Google’s Apps Script
Community to help answer any questions you have along the way.
App maker
How do I get started with App Maker?
Check out our developer docs and our Getting Started tutorial
Can I use App Maker as an EDU customer?
You sure can. Your administrator can turn it on for your users from the Admin Console.
What type of support can I expect with App Maker?
App Maker offers 24x7 technical support and service-level commitments. 
Jamboard
How many people can use Jamboard at once?
Jamboard supports up to 16 touchpoints at once on a single device. An entire team can
join the same jam from other Jamboards and phones and tablets with the Jamboard app.
How much does Jamboard cost?
Jamboard starts at USD $4,999 (includes 1 Jamboard display, 2 styluses, 1 eraser, and 1
wall mount) plus a USD $600 annual management and support fee.
G Suite for Education customers are eligible to purchase a Jamboard with a one-time
management and support fee payment of USD $600. There is no recurring annual fee.
What are Jamboard's specifications?

Admin
How do I sign in to my Admin console?
You can access your Admin console at admin.google.com. Enter your email address and
password to sign in, and the console appears.
What are user accounts?
User accounts give people a name and password for signing into G Suite, as well as an
email address. You can also create accounts to use as mailing lists and give people
alternate email addresses.
Can I change data regions by organizational unit (OU)?
Yes. You can split the location of your covered data by OU. There are no restrictions on
the number of splits or on the number of times you request a data move.
Vault
What is eDiscovery?
Electronic discovery, or eDiscovery, is the process of searching and retrieving information
in electronic format. It is useful for legal matters and prevents data loss from employee
turnover.
What happens to data in deleted accounts?
If you delete a user, all data associated with the user's account will be removed from
Google. As a best practice, Google recommends suspending user accounts instead of
deleting them.
How do I purchase G Suite with Vault?
Vault is included with G Suite’s Business and Enterprise editions. Once you start your free
trial of G Suite, you can select and purchase one of these editions from within your Admin
console. Alternatively, you can purchase by contacting sales.
Mobile
Is there additional cost for Mobile Management?
No. Mobile Management is included with G Suite because security is important and want
to make sure you have the protection you need.
Does Mobile Management work on Android and iOS?
Yes and yes. Admins can enforce policies across both Android and iOS so your
employees can choose the device they’re comfortable with to get work done.
How do I get started using Mobile Management?
Sign up for a free trial of G Suite. If you’re already using G Suite, you can learn how to
enable Mobile Management from your Admin console.
Pricing
What are the differences between G Suite’s editions?
G Suite has three editions: Basic, Business, and Enterprise. Basic has 30GB of storage
per user, Business offers unlimited storage and archiving, and Enterprise includes
additional advanced controls and customization
Does G Suite have a free trial?
Yes, we offer 14 days of G Suite service to new customers. Sign up for the free trial in
minutes and create accounts for up to 10 people on your team. We’ll need to get your
billing details to get your account set up, but you will only be charged after the free trial is
over. You can cancel anytime. To get the most from your trial, we recommend trying at
least 3 tasks you want to explore, such as collaborating on Docs, launching a video
meeting in Hangouts Meet, or checking Gmail from your mobile device.
How do I purchase G Suite?
You can sign up for G Suite online or contact our sales team to get started. When you sign
up online, you’ll automatically start with a free 14-day trial. We’ll need to get your billing
details to get your account set up, but you will only be charged after the free trial is over.
You can cancel anytime. Please note the trial is limited to 10 users. If you add more than
10 users during your trial period, the trial will end and you will begin payment.
How do I cancel my trial if I decide not to purchase G Suite?
You can cancel your subscription at anytime in the Admin Console dashboard, under the
Billing section. If you cancel within your 14 day trial period, you will not be charged.
What is the cost to setup and migrate to G Suite?
Following our setup guide, you can set up G Suite and migrate your information at no
additional cost. Our Support team is available to help if needed. If you would like someone
to do the setup and migration for your company
What forms of payment does Google accept?
You can pay for your G Suite subscription using an international credit card. Google
accepts payments from Visa, Mastercard, and American Express. In some locations, you
can also pay by making withdrawals from a bank account (also called direct debit).
Can I pay for a full year of G Suite up front rather than monthly?
Annual plans are offered only in some countries.
What constitutes a user in terms of pricing?
A user is defined as one personalized email address (name@yourcompany). A user can
have multiple email addresses by creating email aliases. Group email aliases (such as
support@yourcompany) don't count as users. You can add up to 30 email aliases for each
user.
If I plan to create email aliases for groups, does that alias count as a user I have
to pay for? How many aliases can each user manage?
No. Each user can have multiple email addresses by creating email aliases. You can add
up to 30 email aliases per user.
Is a domain included as a part of G Suite?
No, the cost of a domain is separate from G Suite. During signup, you will specify the
domain you want for your business email. If you don’t yet own the domain, you can
purchase it from Google for an additional fee.
Does Google accept multiple currencies?
Yes. When you first set up your billing, you will choose a country where you do business
and which currency you would like to use to pay. Your country determines what payment
methods you can use. Choose your country and currency carefully, as you can't change
these selections later.
Security
How does Google keep my information secure and prevent unauthorized access
to my data?
The technology, scale, and agility of our infrastructure bring unique security benefits to our
customers. Our vast network of data centers are built with custom-designed servers, that
run our own operating system for security and performance. Because Google controls its
entire hardware stack, we are able to quickly respond to threats that may emerge.
Does G Suite meet my compliance requirements?
Google designed G Suite with very stringent privacy and security standards based on
industry best practices. This helps our customers address their compliance and regulatory
requirements. Google offers strong contractual commitments regarding data ownership,
data use, security, transparency, and accountability.
Google undergoes several independent third-party audits on a regular basis. These
independent auditors examine the controls present in our data centers, infrastructure, and
operations.
Is G Suite HIPAA compliant?
G Suite supports customers’ compliance with the U.S. Health Insurance Portability and
Accountability Act (HIPAA), which governs the safeguarding, use, and disclosure of
protected health information (PHI). Customers who are subject to HIPAA and wish to use
G Suite for PHI processing or storage can sign a business associate amendment with
Google
How does Google respond to government requests for data?
Respect for the privacy and security of data you store with Google underpins our approach
to producing data in response to legal requests. When we receive such a request, our
team reviews the request to make sure it satisfies legal requirements and Google's
policies. Generally speaking, for Google to produce any data, the request must be made in
writing, signed by an authorized official of the requesting agency and issued under an
appropriate law. If we believe a request is overly broad, we'll seek to narrow it.
Does Google encrypt my data?
Core customer data that is uploaded or created in G Suite services is encrypted at rest, as
described in this help center article.
This encryption happens as it is written to disk, without the customer having to take any
action. Google encrypts data with distinct encryption keys, even if they belong to the same
customer. Data is encrypted using 128-bit or stronger Advanced Encryption Standard
(AES).
Google encrypts core G Suite data while it is “in transit” as well, whether it is traveling over
the Internet between the customer and Google, or moving within Google as it shifts from
one data center to another. 
Do I need to use third-party tools to keep my data secure within Google?
Google offers the security features required for most customers directly in G Suite. G
Suite’s Business and Enterprise editions offer some additional security features, such
as advanced Google Drive auditing and security keys management at scale. In all plans, G
Suite administrators have control over system configuration and applications from within a
single dashboard via our Admin console —regardless of the size of the organization.
Administrators can access advanced tools immediately, including authentication features
like 2-Step verification and single sign-on, or email security policies like secure transport
(TLS) enforcement, IRM, and DLP which can be configured in a few clicks.
My organization is subject to EU data protection requirements. Can I use G Suite?
Yes. Google has a broad customer base in Europe. Google provides capabilities and
contractual commitments for our customers designed specifically to help address EU data
protection requirements and the guidance provided by the Article 29 Working Party. G
Suite offers EU Model Contract Clauses and a Data Processing Amendment.
Setup
Can I move my old email, calendar events, and contacts to G Suite?
Yes, you can bring your existing email, contacts, and calendar data with you to G Suite.
You can migrate the data for yourself and your team members, or you can let your team
migrate their own data. G Suite has tools to migrate data from Microsoft® Exchange,
Outlook®, or Office 365™, IBM® Notes®, and other email systems.
Will I experience email downtime during the transition?
No, you’ll continue to send/receive email as usual. To use Gmail with G Suite, you setup
your domain (MX records) to direct your mail flow to the Google mail servers. It’s like
registering your new address with the post office so that mail is delivered to your new
location. Once the MX records change takes effect (up to 72 hours), you can start
receiving/sending email through your G Suite account. Until then, you’ll receive/send your
email through your old mail system.
Will this transition affect my current website? Can you host my website?
No, this transition will not affect your current website. Setting up G Suite does not require
any changes to your current web host provider. 
Can I use my own domain with G Suite? If I don’t have an existing domain, what
should I do?
To use G Suite, you need a domain. Your domain name is what appears after the www. in
your website URL. If you already have a domain, enter it when you sign up for G Suite.
(You’ll be asked to verify that you own the domain.) If you don’t have a domain or want to
use a different one with G Suite, you can purchase a domain of your choice (if available)
from Google.
Can someone set up G Suite for my company?
Yes, you can work with a G Suite partner. These experienced IT-service companies can
help you evaluate, customize, deploy, and transition to G Suite. They can also provide
training, data management, and ongoing support
Administration
Can I manage mobile devices with G Suite?
Yes, you can manage your organization’s mobile devices, without the need for an on-
premise device management server, using the Google Admin console. Mobile device
management (MDM) allows you to enforce device policies over mobile devices in your
organization and perform actions like remotely wiping your users’ mobile devices.
Can I manage mobile devices with G Suite?
Yes, you can manage your organization’s mobile devices, without the need for an on-
premise device management server, using the Google Admin console. Mobile device
management (MDM) allows you to enforce device policies over mobile devices in your
organization and perform actions like remotely wiping your users’ mobile devices.
Can I grant administrative privileges to other users?
Yes. No matter the size of your organization, we recommend that you distribute the
responsibility of managing your users and services among a select set of trusted users.
You can grant a user administrative privileges by assigning them one of the available
administrator roles. Assigning a role grants the user access to your Admin console. You
can make a user a super administrator who can perform all tasks in the Admin console.
You can also assign an administrator a role that limits which tasks the administrator can
perform. For example, allowing them only to create groups, manage service settings, or
reset a user's password.
Can I control users’ access to certain features or services?
Initially, most services are turned on for all of your users. You can use the Admin console
to turn off services you don't want people to use, or to customize how services work. You
have the option to enable the same settings for everyone or apply unique policies to
different users. For example, you might turn on Hangouts just for your support team or
allow only the marketing department to share public Google Sites.