"Complaint #" "Complaint Date" "Complaint Priority" "Product" "Model"

"Serial Number" "Warranty" "Complaint" "Customer Care Remarks" "Customer

Name" "Mobile" "Home No" "Office No" "Customer Address" "City"
"State" "Attend Date By Tech Support" "Tech Support Remarks" "Tech FAQ"
"Tech Support User" "ASSM User" "Assigned Date By ASSM" "ASSM Remarks"
"Assigned To" "Call Status" "Closed By" "Closed Date" "In Time"
"Out Time" "Complaint TAT" "Consumed Item" "Quantity" "Old part" "New
Part" "Engineer Remarks" "Problem" "Sub Problem" "Action" "FSR" "OTP
Submitted" "Total Amount Receive " "Invoice No"
"200227044" "27/02/2020 2:17PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "SINE-
0K850-12V-50A DLX RSLR EP (FHUPS0005X0 )" "R418127105800HAA" "Y" "Not
working" " | " "ajay sharma " "9259181981" "" "" "vill- rasulpur
distt- hapur, HAPUR HAPUR, WESTERN UP(09), INDIA " "HAPUR" "WESTERN UP"
"27/02/2020 2:39PM" ".." "POWER CARD PROBLEM" "AKASH GAUR" "ANKIT
KUMAR SHARMA" "27/02/2020 2:52PM" "" "RAMASHRAYA KUMAR ( 12720)"
"Closed By Engineer" "RAMASHRAYA KUMAR" "27/02/2020 9:18PM"
"9:12PM" "9:18PM" "0:22:33:20" "PCB APPT SOLAR 650/850VA-12V [NCT]
(SFPCB0290X0 )" "1" "190820170" "AD1923210481" " | | Power Card change
system is ok" "SHORT CIRCUIT" "POWER CARD" "CHANGED POWER CARD"
"28599" "No" "" ""
"200227042" "27/02/2020 1:33PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "NA.
SINE-1K450-24V-50A LCD DLX SLR EP (FHUPS0038X0 )" "R717175105797FAA" "N"
"AMC for one year" "by engg. abhishek | " "rajesh kumar " "9607590000"
"" "" "vill. khairpura po. golagarh distt. bhiwani, BHIWANI BHIWANI,
HARYANA(06), INDIA " "BHIWANI" "HARYANA" "" "" "" "" "ANKIT KUMAR
SHARMA" "27/02/2020 1:59PM" "" "ABHISHEK GOYAL ( 12473)" "Closed By
Engineer" "ABHISHEK GOYAL" "27/02/2020 5:13PM" "" "" "0:08:23:20"
"" "0" "" "" " | | " "AMC Process" "AMC" "AMC Registration"
"29179" "No" "" ""
"200227039" "27/02/2020 12:45PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "NA.
SINE-1K450-24V-50A LCD DLX SLR EP (FHUPS0038X0 )" "R717253106242FAA" "Y"
"not working" "out of warranty ready to pay charges | " "Amod kumar "
"8826482357" "" "" "khasra no 1120 plot no 1 sidhik nagar near
kailash hopital meerut road distt ghaziabad, GHAZIABAD GHAZIABAD, WESTERN UP(09),
INDIA " "GHAZIABAD" "WESTERN UP" "27/02/2020 2:42PM" ".." "POWER CARD
PROBLEM" "AKASH GAUR" "ANKIT KUMAR SHARMA" "27/02/2020 2:54PM" ""
"SANJEEV PANDEY ( 11085)" "Closed By Engineer" "SANJEEV PANDEY"
"27/02/2020 6:03PM" "5:48PM" "6:03PM" "0:04:03:20" "PCB APPT
SOLAR 1K4-24V [NCT] WITHOUT CT (SFPCB0407X0 )" "1" "AA181140094"
"AA192900100" " | | " "SYSTEM NOT ON" "POWER CARD" "CHANGED
POWER CARD" "28092" "No" "" ""
"200227031" "27/02/2020 11:28AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "07K5-
120V-50A-DLX RSLR IND UPS EP (FHUPS0060X0 )" "RN18092100317BAA" "Y" "not
working" " | " "laxmi filling station " "8052808015" "" "" "laxmi
filling station vill- khiloli distt- amethy, AMETHY AMETHY, EASTERN UP(09), INDIA "
"AMETHY" "EASTERN UP" "27/02/2020 12:25PM" "." "CARD PROBLEM"
"AKASH GAUR" "ANKIT KUMAR SHARMA" "27/02/2020 12:26PM" "" "RAM
KISHOR ( 11031)" "Closed By Engineer" "RAM KISHOR" "27/02/2020 12:34PM"
"12:32PM" "12:34PM" "0:16:50:00" "PCB EP RTC DISP REV-03
(SFPCB0237X0 )" "1" "CG183020028" "DW200102437" " | | good working
condition" "SHORT CIRCUIT" "POWER CARD" "CHANGED POWER CARD" "27272"
"No" "" ""
"200227030" "27/02/2020 11:24AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )"
"1000VA-12V-20A SQ. WAVE SMART SOLAR UPS (FHUPS0401X0 )" "Q518080106792QAA"
"" "not working" " | " "Pankaj kumar " "6204194307" "" ""
"vill- bahodar ahora distt- giridih, GIRIDIH GIRIDIH, JHARKHAND(20), INDIA "
"GIRIDIH" "JHARKHAND" "27/02/2020 11:25AM" "." "POWER CARD PROBLEM"
"AKASH GAUR" "ANKIT KUMAR SHARMA" "27/02/2020 11:42AM" "" "SR
ENGI 1 ( 45687)" "Closed By Engineer" "SR ENGI 1" "27/02/2020 5:31PM" ""
 "" "0:18:43:20" "" "0" "" "" " | | " "OTHER"
"TELEPHONICALLY CLOSE" "CLOSE ON CALL" "0" "No" "" ""
"200227027" "27/02/2020 11:18AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )"
"700VA-12V-20A SQUARE WAVE SMART EP (FHUPS0400X0 )" "Q317065101743QAA"
"N" "not working" "out of warranty | " "mohd mobbin " "7565978888"
"" "" "bhojpur thana saraiya distt. fatehpur, FATHAPUR FATHAPUR,
EASTERN UP(09), INDIA " "FATHAPUR" "EASTERN UP" "27/02/2020 11:22AM" "."
"CARD PROBLEM" "AKASH GAUR" "ANKIT KUMAR SHARMA" "27/02/2020
11:29AM" "" "MR. MOHD MEEZAN ( 12745)" "Closed By Engineer" "MR. MOHD
MEEZAN" "27/02/2020 4:49PM" "4:47PM" "4:49PM" "0:11:23:20" "PCB
SQUARE WAVE 700VA-12V REV-05 (SFPCB0362X0 )" "1" "AU182630182"
"DE200380745" "complaint visit | | " "NA FAULTY PARTS" "MOSFET BURN"
"CHANGED POWER CARD" "31817" "Yes" "1505.00" "SR19200500656"
"200227024" "27/02/2020 11:00AM" "Medium" "BATTERY (ITC-F-BATT )" "BATTERY ET
1700 (FBATT0001X0 )" "ES17019005004694" "Y" "backup problem" " | " "ram
ratan " "8529356863" "" "" "vpo chari ka majra chopra khurd distt.
yamuna nagar, YAMUNANAGAR YAMUNANAGAR, HARYANA(06), INDIA ""YAMUNANAGAR"
"HARYANA" "27/02/2020 11:10AM" ".." "BATTERY PROBLEM" "AKASH GAUR"
"ANKIT KUMAR SHARMA" "27/02/2020 11:31AM" "" "AMIT MEHTA ( 12492)"
"Closed By Engineer" "AMIT MEHTA" "27/02/2020 2:32PM" "2:30PM"
"2:31PM" "0:20:03:20" "" "0" "" "" " | | OK" "BACKUP"
"BATTERY GRAVITY" "DISPLAY BACK UP RELATED SETTING" "31532" "Yes" ""
""
"200227016" "27/02/2020 10:33AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 2000 VA-24V-50A SMART SLR UPS EP (FHUPS0409X0 )" "R818087103225HAA"
"Y" "power card problem" "dealer | " "chandar sharma " "8295741125"
"8295741125" "" "vill- barota distt- karnal, KARNAL KARNAL,
HARYANA(06), INDIA " "KARNAL" "HARYANA" "27/02/2020 11:11AM" "." "POWER
CARD PROBLEM" "AKASH GAUR" "ANKIT KUMAR SHARMA" "27/02/2020 11:41AM"
"" "DILAWAR SINGH ( 12371)" "Closed By Engineer" "DILAWAR SINGH"
"27/02/2020 3:14PM" "3:09PM" "3:14PM" "0:09:10:00" "PCB APPT
SOLAR 2K0-24V [NCT] (SFPCB0293X0 )" "1" "AC180840068" "AC192900135" " | |
" "BACKUP" "LOW BACK UP" "CHANGED POWER CARD" "30550" "No" ""
""
"200227004" "27/02/2020 9:37AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )"
"700VA-12V-20A SQUARE WAVE SMART EP (FHUPS0400X0 )" "Q318096105797QAA"
"Y" "not working" "by whatsapp | " "jahid " "9639667786" ""
"" "vill raidda distt amroha, AMROHA AMROHA, WESTERN UP(09), INDIA "
"AMROHA" "WESTERN UP" "27/02/2020 10:16AM" "." "POWER CARD
PROBLEM" "AKASH GAUR" "ANKIT KUMAR SHARMA" "27/02/2020 11:39AM" ""
"SANJAY NEGI ( 12726)" "Closed By Engineer" "SANJAY NEGI" "27/02/2020
5:16PM" "5:11PM" "5:16PM" "0:13:33:20" "FUSE HOLDER 6AMP (SMALL
SIZE) (RFUSE0026X0 )" "1" "" "" " | | changed a c fuse holder" "MAINS
CHARGING" "AC FUSE BLOWN" "CHANGED AC FUSE HOLDER" "29374" "No" ""
""
"200226043" "26/02/2020 4:55PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "3K75-
048V-50A DLX RSLR IND UPS EP-X (FHUPS0161X0 )" "RJ19152101880MAA" "Y" "solar
charging problem" " | " "pradeep kumar " "8529680008" "" "" "vill petwad
teh narnaund distt. hisar, HISAR HISAR, HARYANA(06), INDIA " "HISAR"
"HARYANA" "26/02/2020 5:09PM" "." "CARD PROBLEM" "LALIT MOHAN"
"ANKIT KUMAR SHARMA" "26/02/2020 5:12PM" "" "SURENDER KUMAR
( 12357)" "Closed By Engineer" "SURENDER KUMAR" "27/02/2020 4:02PM"
"3:59PM" "4:02PM" "0:03:33:20" "" "0" "" "" " | |
repaired solar wiring" "SOLAR CHARGING" "SOLAR PANEL WIRING" "REPAIRED SOLAR
PANEL WIRING" "27684" "No" "" ""
"200226041" "26/02/2020 4:47PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 2000 VA-24V-50A SMART SLR UPS EP (FHUPS0409X0 )" "R818087103283HAA"
"Y" "Not working" " | " "Sheeshpal " "8708392209" "8708392209"
"" "santnagar sector-6 GT road dist panipath, PANIPAT PANIPAT,
HARYANA(06), INDIA " "PANIPAT" "HARYANA" "26/02/2020 5:08PM" "." "CARD
PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "26/02/2020 5:10PM" ""
"RAVINDER KUMAR ( 12533)" "Closed By Engineer" "RAVINDER KUMAR"
"27/02/2020 12:34PM" "12:33PM" "12:34PM" "0:01:40:00" "" "0"
"" "" " | | input wairinge problem" "SHORT CIRCUIT" "INPUT
WIRING" "SYSTEM OK MAINS INPUT WIRING PROBLEM" "31066" "Yes" "" ""
"200226034" "26/02/2020 3:25PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "NA.
SINE-1K450-24V-50A LCD DLX SLR EP (FHUPS0038X0 )" "R717120105354FAA" "Y"
"not working" "dealer | " "Ramesh tripathi " "8299627569"
"8299627569" "" "city- jawalaganj distt- fathapur, FATHAPUR FATHAPUR,
EASTERN UP(09), INDIA " "FATHAPUR" "EASTERN UP" "26/02/2020 3:38PM" "."
"CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "26/02/2020
3:38PM" "" "MR. MOHD MEEZAN ( 12745)" "Closed By Engineer" "MR. MOHD
MEEZAN" "27/02/2020 10:13AM" "10:10AM" "10:13AM" "0:21:36:40" "PCB
APPT SOLAR 1K4-24V [NCT] (SFPCB0292X0 )" "1" "AA182630874" "AA171910233"
" | | " "OVER LOAD" "MAINS TIME OVER LOAD" "REPLACED POWER CARD"
"31815" "No" "" ""
"200226029" "26/02/2020 2:35PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "15K0-
240V-50A DLX IND UPS SLR EP (FHUPS0244X0 )" "SCU15029000004A" "N" "amc for 1
year" " amc for 1 year by priti sharma | " "Jaswant " "9814828462" ""
"" "Prakash auto moga to ludhiana road distt- moga, MOGA MOGA, PUNJAB(03),
INDIA " "MOGA" "PUNJAB" "" "" "" "" "ANKIT KUMAR SHARMA"
"26/02/2020 3:04PM" "" "HARPREET SINGH ( 12627)" "Closed By
Engineer" "HARPREET SINGH" "27/02/2020 7:50AM" "" "" "0:21:20:00"
"" "0" "" "" " | | " "AMC Process" "AMC" "AMC Registration"
"30830" "No" "" ""
"200226028" "26/02/2020 2:34PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "NA.
SINE-1K450-24V-50A LCD DLX SLR EP (FHUPS0038X0 )" "R717175105797FAA" "Y"
"overcharging problem" "not working | " "rajesh kumar " "9607590000"
"9671042500" "" "vill. khairpura po. golagarh distt. bhiwani, BHIWANI
BHIWANI, HARYANA(06), INDIA " "BHIWANI" "HARYANA" "26/02/2020 2:56PM" "."
"CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "26/02/2020
3:03PM" "" "ABHISHEK GOYAL ( 12473)" "Closed By Engineer" "ABHISHEK
GOYAL" "27/02/2020 1:24PM" "1:20PM" "1:24PM" "0:22:06:40" ""
"0" "" "" " | | Display settings" "CHARGING RELATED"
"BATTERY OVER CHARGING" "DISPLAY BATTERY HIGH CUT VOLTAGE SETTING"
"29178" "Yes" "" ""
"200226024" "26/02/2020 2:21PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "05K2-
096V-50A DLX RSLR IND UPS EP (FHUPS0059X0 )" "RM18135100511DAA" "Y" "AMC
For two year" "by engg. sandeep | " "manoj kumar " "9812145937" ""
"" "vpo. kathwad baan road distt. kaithal, KAITHAL KAITHAL, HARYANA(06),
INDIA " "KAITHAL" "HARYANA" "26/02/2020 2:25PM" "." "CARD PROBLEM"
"LALIT MOHAN" "ANKIT KUMAR SHARMA" "26/02/2020 2:26PM" ""
"SANDEEP KUMAR ( 12624)" "Closed By Engineer" "SANDEEP KUMAR"
"27/02/2020 3:46PM" "3:42PM" "3:46PM" "1:19:10:00" "" "0"
"" "" " | | two year amc 14800" "AMC" "AMC VISIT" "AMC Registration"
"30143" "Yes" "" ""
"200226023" "26/02/2020 2:12PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "07K5-
120V-50A-DLX RSLR IND UPS EP (FHUPS0060X0 )" "RN19072100793BAA" "Y"
"output problem" "dealer | " "pardeep kumar " "9050008845" "9050008845"
"" "vpo- mahuti distt- panipat, PANIPAT PANIPAT, HARYANA(06), INDIA "
"PANIPAT" "HARYANA" "26/02/2020 2:18PM" "." "CARD PROBLEM" "LALIT
MOHAN" "ANKIT KUMAR SHARMA" "26/02/2020 2:18PM" "" "RAVINDER KUMAR
( 12533)" "Closed By Engineer" "RAVINDER KUMAR" "27/02/2020 3:06PM"
"3:05PM" "3:06PM" "1:00:23:20" "THIMBLE 25MM2 M6 TUBLAR TYPE
(RTHIM0004X0 )" "2" "" "" " | | drain waire replace" "OVER LOAD" "DRAIN
WIRE BURN" "CHANGED DRAIN WIRE
" "31068" "Yes" "" ""
"200226023" "26/02/2020 2:12PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "07K5-
120V-50A-DLX RSLR IND UPS EP (FHUPS0060X0 )" "RN19072100793BAA" "Y"
"output problem" "dealer | " "pardeep kumar " "9050008845" "9050008845"
"" "vpo- mahuti distt- panipat, PANIPAT PANIPAT, HARYANA(06), INDIA "
"PANIPAT" "HARYANA" "26/02/2020 2:18PM" "." "CARD PROBLEM" "LALIT
MOHAN" "ANKIT KUMAR SHARMA" "26/02/2020 2:18PM" "" "RAVINDER KUMAR
( 12533)" "Closed By Engineer" "RAVINDER KUMAR" "27/02/2020 3:10PM"
"3:05PM" "3:10PM" "1:00:23:20" "WIRE 25MM2 RED (RWIRE0035X0 )"
"1" "" "" " | | drain waire replace" "OVER LOAD" "DRAIN WIRE BURN"
"CHANGED DRAIN WIRE
" "31068" "Yes" "" ""
"200226022" "26/02/2020 2:07PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "SINE-
0K850-12V-50A DLX RSLR EP (FHUPS0005X0 )" "R416274103553FAA" "" "not
working" " | " "arun " "8707626975" "" "" "bangarmau distt. unnao,
UNNAO UNNAO, EASTERN UP(09), INDIA " "UNNAO" "EASTERN UP" "26/02/2020
2:08PM" "." "CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA"
"26/02/2020 2:17PM" "" "UMESH SINGH ( 12448)" "Closed By Engineer"
"UMESH SINGH" "27/02/2020 4:30PM" "" "" "1:08:26:40" ""
"0" "" "" " | | " "OTHER" "TELEPHONICALLY CLOSE" "CLOSE ON
CALL" "0" "No" "" ""
"200226016" "26/02/2020 1:09PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "05K2-
048V-50A-DLX RSLR IND UPS EP (FHUPS0058X0 )" "PL19089101057DAA" "Y" "load
problem" " back call | " "Sonu talwar " "9728222284" "" "" "vill-
ado farm teh. pehowa distt- kurukshetra, KURUKSHETRA KURUKSHETRA, HARYANA(06),
INDIA " "KURUKSHETRA" "HARYANA" "26/02/2020 2:05PM" "." "CARD
PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "26/02/2020 2:09PM" ""
"KARNAIL SINGH ( 12315)" "Closed By Engineer" "KARNAIL SINGH"
"27/02/2020 11:31AM" "11:30AM" "11:31AM" "0:10:30:00" "" "0"
"" "" " | | battery suspected PCU is working ok" "BACKUP" "LOW
BACK UP" "BATTERY SUSPECTED" "30946" "Yes" "" ""
"200226015" "26/02/2020 12:57PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "10K0-
120V-50A-DLX RSLR IND UPS EP (FHUPS0061X0 )" "PS17095100120DAA" "Y" "load
problem" " under amc | " "sharma filling station " "9814060559" ""
"" "sharma filling station gurdaspur road batala distt- gurdaspur,
GURDASPUR GURDASPUR, PUNJAB(03), INDIA " "GURDASPUR" "PUNJAB" "26/02/2020
2:04PM" "." "CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA"
"26/02/2020 2:09PM" "" "HARPREET SINGH ( 12237)" "Closed By
Engineer" "HARPREET SINGH" "27/02/2020 3:46PM" "3:30PM" "3:46PM"
"1:20:36:40" "PCB 10K/120V STATIC IND UPS/SOLAR EP (SFPCB0121X0 )" "1"
"CJ 1710060003" "CJ191580044" " | | " "OVER LOAD" "POWER CARD"
"CHANGED POWER CARD" "31313" "No" "" ""
"200226012" "26/02/2020 12:10PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "NA.
SINE-1K450-24V-50A LCD DLX SLR EP (FHUPS0038X0 )" "R718192105221HAA" "Y"
"output problem" "dealer | " "Maa ambe electronics " "9416397163"
"9416397163" "" " mandi dabawali distt- sirsa, SIRSA SIRSA,
HARYANA(06), INDIA " "SIRSA" "HARYANA" "26/02/2020 12:47PM" "." "CARD
PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "26/02/2020 12:54PM" ""
"PARHLAD KASNIA ( 12717)" "Closed By Engineer" "PARHLAD KASNIA"
"27/02/2020 8:41PM" "8:39PM" "8:41PM" "1:16:46:40" "PCB APPT
SOLAR 1K4-24V [NCT] (SFPCB0292X0 )" "1" "T127172816253003" "AA182090431"
" | | " "OUTPUT VOLTAGE" "POWER CARD" "CHANGED POWER CARD"
"30392" "No" "" ""
"200226011" "26/02/2020 11:58AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 2000 VA-24V-50A SMART SLR UPS EP (FHUPS0409X0 )" "R818115103627HAA"
"Y" "Not working" " | " "Jashminder singh " "9416449317" ""
"" "vpo barna distt kurushetra, KURUKSHETRA KURUKSHETRA, HARYANA(06),
INDIA " "KURUKSHETRA" "HARYANA" "26/02/2020 12:09PM" "." "CARD
PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "26/02/2020 12:10PM" ""
"KARNAIL SINGH ( 12315)" "Closed By Engineer" "KARNAIL SINGH"
"27/02/2020 10:25AM" "10:24AM" "10:25AM" "0:21:23:20" "" "0"
 "" "" " | | battery suspected PCU is working ok" "BACKUP" "LOW
BACK UP" "BATTERY SUSPECTED" "30945" "Yes" "" ""
"200225057" "25/02/2020 5:49PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "NA.
SINE-2K000-24V-50A LCD DLX SLR EP (FHUPS0039X0 )" "R818205105401HAA" "Y"
"not working" " | " "Satpal singh " "8006988247" "" "" "vill-
anandpur post jhinjana distt- Shamli, SHAMLI SHAMLI, WESTERN UP(09), INDIA "
"SHAMLI" "WESTERN UP" "25/02/2020 5:51PM" "." "CARD PROBLEM"
"LALIT MOHAN" "ANKIT KUMAR SHARMA" "25/02/2020 5:54PM" "" "ASISH
VERMA ( 12006)" "Closed By Engineer" "ASISH VERMA" "27/02/2020 2:07PM"
"2:05PM" "2:07PM" "1:00:10:00" "FUSE GLASS 10AMP (6X32)
(RFUSE0017X0 )" "1" "" "" " | | " "AC FUSE" "FUSE BLOWN"
"CHANGED AC FUSE" "25988" "No" "" ""
"200225052" "25/02/2020 5:15PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 2200VA-24V-50A SMART SLR UPS (FHUPS0542X0 )" "R819161107726HAA" "Y"
"not working" "dealer stock piece | " "shri ram industries "
"9463428571" "" "" "street no 16 gaushala road city abohar distt
fazilka, FAZILKA FAZILKA, PUNJAB(03), INDIA " "FAZILKA" "PUNJAB" "25/02/2020
5:21PM" "." "CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA"
"25/02/2020 5:21PM" "" "JONY SINGLA ( 12232)" "Closed By Engineer"
"JONY SINGLA" "27/02/2020 12:20PM" "12:14PM" "12:20PM" "1:09:20:00"
"" "0" "" "" " | | system ok" "AC FUSE" "FUSE HOLDER WIRING"
"REPAIRED AC MCB WIRING" "29539" "Yes" "" ""
"200225050" "25/02/2020 4:40PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 2200VA-24V-50A SMART SLR UPS (FHUPS0542X0 )" "R819159107191HAA" ""
"Not working" " | " "Tarun " "7015342832" "9416395802" ""
"mandi dabawali distt sirsa, SIRSA SIRSA, HARYANA(06), INDIA " "SIRSA"
"HARYANA" "25/02/2020 4:59PM" "." "CARD PROBLEM" "LALIT MOHAN"
"ANKIT KUMAR SHARMA" "25/02/2020 5:07PM" "" "PARHLAD KASNIA
( 12717)" "Closed By Engineer" "PARHLAD KASNIA" "27/02/2020 8:22PM" ""
"" "2:10:06:40" "" "0" "" "" " | | " "OTHER"
"TELEPHONICALLY CLOSE" "CLOSE ON CALL" "0" "No" "" ""
"200225043" "25/02/2020 3:18PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "10K0-
120V-50A-DLX RSLR IND UPS EP (FHUPS0061X0 )" "PS19027100557BAA" "Y" "not
working" " | " "hamara pump " "8707269696" "" "" "hamara pump
chiniya maharpur road distt- lakhimpur khiri, LAKHIMPUR KHIRI LAKHIMPUR KHIRI,
EASTERN UP(09), INDIA " "LAKHIMPUR KHIRI" "EASTERN UP" "25/02/2020 3:36PM"
"." "CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "25/02/2020
3:41PM" "" "BIBHU SHUKLA ( 12340)" "Closed By Engineer" "BIBHU SHUKLA"
"27/02/2020 1:38PM" "1:36PM" "1:38PM" "1:11:40:00" "" "0"
"" "" " | | " "BACKUP" "LOW BACK UP" "BATTERY SUSPECTED"
"23572" "No" "" ""
"200225041" "25/02/2020 3:04PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 2200VA-24V-50A SMART SLR UPS (FHUPS0542X0 )" "R819159107380HAA" "Y"
"not working" "dealer | " "hari parkash " "9315540667" "9050879933"
"" "vill- kheri khumar near railway line distt-jhajjar, JHAJJAR JHAJJAR,
HARYANA(06), INDIA " "JHAJJAR" "HARYANA" "25/02/2020 3:32PM" "." "CARD
PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "25/02/2020 3:40PM" ""
"MANESH KUMAR ( 12534)" "Closed By Engineer" "MANESH KUMAR" "27/02/2020
8:34PM" "8:30PM" "8:34PM" "2:08:10:00" "PCB APPT SOLAR 2K0-24V [NCT]
(SFPCB0406X0 )" "1" "AS191601767" "AC192870156" " | | system show short
circuit PCB change set ok, syste" "SHORT CIRCUIT" "POWER CARD" "CHANGED
POWER CARD" "31911" "No" "" ""
"200225036" "25/02/2020 2:28PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 2000 VA-24V-50A SMART SLR UPS EP (FHUPS0409X0 )" "R817251104344FAA"
"Y" "not working" "dealer | " "anand " "6394478133" "6394478133"
"" "vill- rampur rewari distt- fathapur, FATHAPUR FATHAPUR, EASTERN
UP(09), INDIA " "FATHAPUR" "EASTERN UP" "25/02/2020 2:47PM" "." "CARD
PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "25/02/2020 3:39PM" ""
"MR. MOHD MEEZAN ( 12745)" "Closed By Engineer" "MR. MOHD MEEZAN"
 "27/02/2020 2:35PM" "2:32PM" "2:35PM" "2:22:03:20" "PCB APPT
SOLAR 2K0-24V [NCT] (SFPCB0293X0 )" "1" "AC172220222" "AC192900133" " | |
" "CHARGING RELATED" "BATTERY NOT CHARGING" "CHANGED POWER CARD"
"31816" "No" "" ""
"200225023" "25/02/2020 12:29PM" "Medium" "BATTERY (ITC-F-BATT )" "BATTERY ET
1700 (FBATT0001X0 )" "28ES1701200101500" "Y" "battery blast" " | "
"harveen kaur " "7347489900" "" "" "vill chaura near goga mahri
distt. patiala, PATIALA PATIALA, PUNJAB(03), INDIA " "PATIALA" "PUNJAB"
"25/02/2020 12:51PM" "." "CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR
SHARMA" "25/02/2020 12:54PM" "" "HARPREET SINGH ( 12627)" "Closed By
Engineer" "HARPREET SINGH" "27/02/2020 5:13PM" "2:28PM" "5:13PM"
"2:08:06:40" "" "0" "" "" " | | loose connection mishandling
case" "BATTERY RELATED" "BATTERY TERMINAL BROKEN" "BATTERY OK" "30831"
"No" "" ""
"200225017" "25/02/2020 12:09PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "05K2-
048V-50A-DLX RSLR IND UPS EP (FHUPS0058X0 )" "PL18137100752DAA" "Y" "not
working" " | " "keshav " "9996065229" "9996065229" "" "vill
nizampur distt. panipat, PANIPAT PANIPAT, HARYANA(06), INDIA " "PANIPAT"
"HARYANA" "25/02/2020 12:16PM" "." "CARD PROBLEM" "LALIT MOHAN"
"ANKIT KUMAR SHARMA" "25/02/2020 12:21PM" "" "RAVINDER KUMAR
( 12533)" "Closed By Engineer" "RAVINDER KUMAR" "27/02/2020 1:49PM"
"1:38PM" "1:49PM" "2:13:30:00" "PCB 5.0K/48V STATIC IND UPS/SOLAR
EP (SFPCB0117X0 )" "1" "CE181100029" "CE183020005" " | | power card
change" "SHORT CIRCUIT" "POWER CARD" "CHANGED POWER CARD" "31067"
"Yes" "" ""
"200225012" "25/02/2020 11:45AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 2000 VA-24V-50A SMART SLR UPS EP (FHUPS0409X0 )" "R818087103209HAA"
"Y" "not working" " | " "charanjeet saharan " "7015342832" ""
"" "vill chautala distt. sirsa, SIRSA SIRSA, HARYANA(06), INDIA "
"SIRSA" "HARYANA" "25/02/2020 11:48AM" "." "CARD PROBLEM" "LALIT
MOHAN" "ANKIT KUMAR SHARMA" "25/02/2020 12:22PM" "" "PARHLAD KASNIA
( 12717)" "Closed By Engineer" "PARHLAD KASNIA" "27/02/2020 8:51PM"
"8:47PM" "8:51PM" "2:12:36:40" "FAN 12VOLT DC 3 INCH
(RFANS0003X0 )" "1" "" "" " | | " "FAN NOT WORKING" "DC FAN"
"CHANGED DC FAN" "30393" "No" "" ""
"200225011" "25/02/2020 11:24AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 2000 VA-24V-50A SMART SLR UPS EP (FHUPS0409X0 )" "R818149104609HAA"
"N" "not working" " | " "pankaj " "9828651653" "" "" "saver
road near petrol pump hotel vandana kekri distt. ajmer, AJMER AJMER,
RAJASTHAN(08), INDIA " "AJMER" "RAJASTHAN" "25/02/2020 11:35AM" "." "CARD
PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "25/02/2020 11:36AM" ""
"INDAR RAJ NAGAR ( 12123)" "Closed By Engineer" "INDAR RAJ NAGAR"
"27/02/2020 3:17PM" "3:14PM" "3:17PM" "2:08:40:00" "FT TERMINAL
BLOCK 76A RED (CTS16UR) (RCONN0145X0 )" "1" "" "" "under warranty | | "
"SOLAR CHARGING" "SOLAR TERMINAL" "CHANGE" "31713" "No" "" ""
"200225010" "25/02/2020 11:18AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 2000 VA-24V-50A SMART SLR UPS EP (FHUPS0409X0 )" "R818197105334HAA"
"" "not working" " | " "karan singh " "9991054452" "" ""
"so shri guljari lal nehra vpo bandaheri distt. hisar, HISAR HISAR,
HARYANA(06), INDIA " "HISAR" "HARYANA" "25/02/2020 11:19AM" "." "CARD
PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "25/02/2020 11:23AM" ""
"SURENDER KUMAR ( 12357)" "Closed By Engineer" "SURENDER KUMAR"
"27/02/2020 9:10AM" "" "" "1:20:50:00" "" "0" "" ""
" | | " "OTHER" "TELEPHONICALLY CLOSE" "CLOSE ON CALL" "0" "No"
"" ""
"200225008" "25/02/2020 11:06AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "NA.
SINE-2K000-24V-50A LCD DLX SLR EP (FHUPS0039X0 )" "R819019105974HAA" "Y"
"not working" " | " "Azharul islam " "9319146317" "" ""
"mohlla bazaar batwal distt. amroha, AMROHA AMROHA, WESTERN UP(09), INDIA "
 "AMROHA" "WESTERN UP" "25/02/2020 11:17AM" "." "CARD PROBLEM"
"LALIT MOHAN" "ANKIT KUMAR SHARMA" "25/02/2020 11:24AM" ""
"SANJAY NEGI ( 12726)" "Closed By Engineer" "SANJAY NEGI" "27/02/2020
1:40PM" "1:33PM" "1:40PM" "2:21:00:00" "PCB APPT SOLAR 2K0-24V [NCT]
(SFPCB0293X0 )" "1" "Ac191750121" "AC172160257" " | | changed power
card" "OVER LOAD" "POWER CARD" "CHANGED POWER CARD" "29373" "No" ""
""
"200225005" "25/02/2020 9:43AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 2000 VA-24V-50A SMART SLR UPS EP (FHUPS0409X0 )" "R818131104099HAA"
"Y" "not working" " | " "vipin " "9050972729" "" ""
"bibipur jattan teh indri dist. karnal, KARNAL KARNAL, HARYANA(06), INDIA "
"KARNAL" "HARYANA" "25/02/2020 9:46AM" "lightning effect" "CARD
PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "25/02/2020 9:47AM" ""
"DILAWAR SINGH ( 12371)" "Closed By Engineer" "DILAWAR SINGH"
"27/02/2020 4:20PM" "4:17PM" "4:20PM" "2:15:20:00" "PCB APPT
SOLAR 2K0-24V [NCT] (SFPCB0293X0 )" "1" "AC181290038" "AC171460108" " | |
" "SYSTEM NOT ON" "POWER CARD" "CHANGED POWER CARD" "30551" "Yes"
"" ""
"200225004" "25/02/2020 9:38AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "10K0-
120V-50A-DLX RSLR IND UPS EP (FHUPS0061X0 )" "PS19341100837DAA" "Y"
"overcharging problem" " | " "shri ganpati filling station " "7394944411"
"" "" "vill rampur wasit ali lalganj gaipura road distt. mirjapur,
MIRJAPUR MIRJAPUR, EASTERN UP(09), INDIA 231211" "MIRJAPUR" "EASTERN UP"
"25/02/2020 9:41AM" "error" "CARD PROBLEM" "LALIT MOHAN" "ANKIT
KUMAR SHARMA" "25/02/2020 9:44AM" "" "SANTOSH PATEL ( 12133)"
"Closed By Engineer" "SANTOSH PATEL" "27/02/2020 12:35PM" "12:31PM"
"12:35PM" "2:07:23:20" "RELAY 70A 12V DC HFV7/012 HSTM-D (RRSSW0077X0
)" "1" "" "" " | | " "SOLAR CHARGING" "SOLAR CARD" "CHANGED
SOLAR CARD" "29642" "Yes" "" ""
"200225004" "25/02/2020 9:38AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "10K0-
120V-50A-DLX RSLR IND UPS EP (FHUPS0061X0 )" "PS19341100837DAA" "Y"
"overcharging problem" " | " "shri ganpati filling station " "7394944411"
"" "" "vill rampur wasit ali lalganj gaipura road distt. mirjapur,
MIRJAPUR MIRJAPUR, EASTERN UP(09), INDIA 231211" "MIRJAPUR" "EASTERN UP"
"25/02/2020 9:41AM" "error" "CARD PROBLEM" "LALIT MOHAN" "ANKIT
KUMAR SHARMA" "25/02/2020 9:44AM" "" "SANTOSH PATEL ( 12133)"
"Closed By Engineer" "SANTOSH PATEL" "27/02/2020 12:36PM" "12:31PM"
"12:36PM" "2:07:23:20" "PCB 96-120V 70A SOLAR CARD EP REV-03
(SFPCB0242X0 )" "1" "" "" " | | " "SOLAR CHARGING" "SOLAR CARD"
"CHANGED SOLAR CARD" "29642" "Yes" "" ""
"200225003" "25/02/2020 9:30AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 2200VA-24V-50A SMART SLR UPS (FHUPS0542X0 )" "R819217109012HAA" "Y"
"NOT WORKING" "by whatsapp | " "Dr. anil soni " "7007489700" ""
"" "J.K hospital distt. jhansi, JHANSI JHANSI, EASTERN UP(09), INDIA "
"JHANSI" "EASTERN UP" "25/02/2020 9:38AM" "error" "CARD
PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "25/02/2020 9:43AM" ""
"MR. MANISH KUMAR ( 12734)" "Closed By Engineer" "MR. MANISH KUMAR"
"27/02/2020 8:13PM" "8:06PM" "8:13PM" "2:00:03:20" "" "0"
"" "" " | | system ok" "DISPLAY RELATED" "DISPLAY SETTINGS NOT SAVING"
"DISPLAY TIME SETTING" "30650" "No" "" ""
"200224076" "24/02/2020 5:45PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 2200VA-24V-50A SMART SLR UPS (FHUPS0542X0 )" "R819217109168HAA" "Y"
"charging problem" " doa case | " "Satish kumar " "9297955250"
"" "" "vill- vikram distt- rotas, ROTAS ROTAS, BIHAR(10), INDIA "
"ROTAS" "BIHAR" "24/02/2020 5:46PM" "." "CARD PROBLEM" "LALIT
MOHAN" "ANKIT KUMAR SHARMA" "24/02/2020 5:47PM" "" "SURJIT SINGH
( 12294)" "Closed By Engineer" "SURJIT SINGH" "27/02/2020 9:27AM"
"9:25AM" "9:27AM" "2:03:26:40" "" "0" "" "" " | | "
"OTHER" "SYSTEM FOUND OK" "SYSTEM OK MAIN LINE PROBLEM
" "24557" "No" "" ""
"200224074" "24/02/2020 5:24PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "10K0-
180V-50A-DLX RSLR IND UPS EP (FHUPS0225X0 )" "RT18107100191DAA" "" "not
working" "dealer | " "Rawla filling station " "9928763620" "9928763620"
"" "rawla mandi distt- shree ganga nagar, SHREE GANGA NAGAR SHREE GANGA
NAGAR, RAJASTHAN(08), INDIA " "SHREE GANGA NAGAR" "RAJASTHAN" "24/02/2020
5:42PM" "." "CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA"
"24/02/2020 5:47PM" "" "KALU RAM ( 12395)" "Closed By Engineer"
"KALU RAM" "27/02/2020 8:51PM" "" "" "3:00:06:40" "" "0"
"" "" " | | " "OTHER" "TELEPHONICALLY CLOSE" "CLOSE ON CALL"
"0" "No" "" ""
"200224068" "24/02/2020 4:38PM" "Medium" "BATTERY (ITC-F-BATT )" "BATTERY ET
1700 (FBATT0001X0 )" "18041700205522" "N" "backup problem" " | " "vivek kumar
" "9870615172" "" "" "vill- Airwa Tikur distt-auriya, AURIYA
AURIYA, EASTERN UP(09), INDIA " "AURIYA" "EASTERN UP" "24/02/2020
4:44PM" "." "BATTERY PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA"
"24/02/2020 4:46PM" "" "UMESH SINGH ( 12448)" "Closed By Engineer"
"UMESH SINGH" "27/02/2020 9:31AM" "9:30AM" "9:31AM" "2:14:40:00"
"" "0" "" "" " | | " "BACKUP" "LOW BACK UP" "BATTERY OK"
"27944" "No" "" ""
"200224063" "24/02/2020 3:11PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "NA.
SINE-1K450-24V-50A LCD DLX SLR EP (FHUPS0038X0 )" "R718190106888FAA" "Y"
"not working" " | " "sudhir rajput " "9452042053" "" "" "vill-
ganeshgarh distt- jhansi, JHANSI JHANSI, EASTERN UP(09), INDIA " "JHANSI"
"EASTERN UP" "24/02/2020 3:14PM" "fuse problem" "CARD PROBLEM"
"LALIT MOHAN" "ANKIT KUMAR SHARMA" "24/02/2020 3:18PM" "" "MR.
MANISH KUMAR ( 12734)" "Closed By Engineer" "MR. MANISH KUMAR" "27/02/2020
2:28PM" "2:15PM" "2:28PM" "2:13:20:00" "" "0" "" "" " | |
system ok" "BATTERY RELATED" "BATTERY DEEP DISCHARGE" "BACK UP PROBLEM"
"30649" "No" "" ""
"200224057" "24/02/2020 2:27PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "SINE-
1K000-12V-50A DLX RSLR EP (FHUPS0065X0 )" "R516100101367FAA" "N" "not
working" " | " "ansar mohd " "7388491438" "7388491438" "" "vill-
kulha distt- unnao, UNNAO UNNAO, EASTERN UP(09), INDIA " "UNNAO" "EASTERN UP"
"24/02/2020 2:32PM" "card burn" "CARD PROBLEM" "LALIT MOHAN" "ANKIT
KUMAR SHARMA" "24/02/2020 2:33PM" "" "UMESH SINGH ( 12448)" "Closed By
Engineer" "UMESH SINGH" "27/02/2020 5:21PM" "5:21PM" "5:21PM"
"3:12:56:40" "" "0" "" "" " | | battery problem" "OTHER"
"SYSTEM FOUND OK" "SYSTEM OK" "27945" "No" "472.00" "SR19200500658"
"200224054" "24/02/2020 2:05PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "15K0-
240V-50A DLX IND UPS SLR EP (FHUPS0244X0 )" "RV19294100255BAA" "N" "not
working" " | " "gyansthali public school " "8392909102" "" "" "town-
meerapur distt- muzaffar nagar, MUJAFFER NAGAR MUZAFFAR NAGAR, WESTERN UP(09),
INDIA " "MUZAFFAR NAGAR" "WESTERN UP" "24/02/2020 2:13PM" "bussy"
"CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "24/02/2020
2:15PM" "" "NADEEM ( 12427)" "Closed By Engineer" "NADEEM" "27/02/2020
5:24PM" "5:16PM" "5:24PM" "3:09:06:40" "PCB 15K/240V STATIC IND
UPS/SOLR EP R-03 (SFPCB0235X0 )" "1" "CU181410004" "CU152860004" "not
received | | fsr 04910" "OVER LOAD" "POWER CARD" "CHANGED POWER CARD"
"28278" "No" "" ""
"200224050" "24/02/2020 1:38PM" "Medium" "BATTERY (ITC-F-BATT )" "BATTERY ET
1700 (FBATT0001X0 )" "ES17019005003701" "Y" "backup problem" " | "
"gautam budh mahavidyalya " "9415919102" "9415919102" "" "vpo
amapara distt unnao, UNNAO UNNAO, EASTERN UP(09), INDIA " "UNNAO" "EASTERN UP"
"24/02/2020 2:09PM" "backup problem" "BATTERY PROBLEM" "LALIT MOHAN"
"ANKIT KUMAR SHARMA" "24/02/2020 2:14PM" "" "UMESH SINGH ( 12448)"
"Closed By Engineer" "UMESH SINGH" "27/02/2020 5:26PM" "5:24PM"
"5:26PM" "3:16:03:20" "" "0" "" "" " | | EH17019010000786"
"BATTERY RELATED" "BATTERY REPLACED" "BATTERY REPLACED" "27946"
 "No" "" ""
"200224046" "24/02/2020 12:57PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "NA.
SINE-1K450-24V-50A LCD DLX SLR EP (FHUPS0038X0 )" "R717122102220HAA" ""
"not working" " out off warranty | " "khushjeet singh " "9813033585"
"9813033585" "" "vill- jumbala distt- karnal, KARNAL KARNAL,
HARYANA(06), INDIA 132036" "KARNAL" "HARYANA" "24/02/2020 1:00PM"
"system ok only visit" "SYSTEM OK" "LALIT MOHAN" "ANKIT KUMAR SHARMA"
"24/02/2020 1:00PM" "" "DILAWAR SINGH ( 12371)" "Closed By
Engineer" "DILAWAR SINGH" "27/02/2020 12:34PM" "" "" "2:00:23:20"
"" "0" "" "" " | | " "OTHER" "TELEPHONICALLY CLOSE" "CLOSE
ON CALL" "0" "No" "" ""
"200224039" "24/02/2020 12:12PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )"
"1000VA-12V-50A SUNVERTER (FHUPS0519X0 )" "0119357112011150" "Y"
"display problem" "by engg Harpreet | " "Amandeep Singh " "8837636550"
"" "" "34232 neta ji nagar prem dabri distt- ludhiana, LUDHIANA
LUDHIANA, PUNJAB(03), INDIA " "LUDHIANA" "PUNJAB" "24/02/2020 12:16PM" "by
engg Harpreet" "CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA"
"24/02/2020 12:18PM" "" "HARPREET SINGH ( 12627)" "Closed By
Engineer" "HARPREET SINGH" "27/02/2020 7:30AM" "7:27AM" "7:30AM"
"2:08:43:20" "" "0" "" "" " | | piece change by distributor
end" "DISPLAY RELATED" "DISPLAY" "DEALER POSTPONE" "30829" "No" "" ""
"200224025" "24/02/2020 11:01AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "2K75-
048V-50A DLX RSLR IND UPS EP-X (FHUPS0160X0 )" "RD17170100205MCB" "Y" "not
working" " | " "Dilawar SOLARIN " "8171345660" "9991000940" ""
" night green dhabba near bijna bus stand distt karnal, KARNAL KARNAL,
HARYANA(06), INDIA " "KARNAL" "HARYANA" "24/02/2020 11:06AM" "SOLARIN"
"CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "24/02/2020
11:06AM" "" "DILAWAR SINGH ( 12371)" "Closed By Engineer" "DILAWAR
SINGH" "27/02/2020 12:19PM" "12:15PM" "12:19PM" "3:21:06:40" "PCB
2.5K/48V EXOTIC UPS/SOLAR EP (SFPCB0188X0 )" "1" "T123712786068925"
"CV192900545" " | | " "MAINS CHARGING" "POWER CARD" "CHANGED
POWER CARD" "30549" "Yes" "" ""
"200224018" "24/02/2020 10:34AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )"
"700VA-12V-20A SQUARE WAVE SMART EP (FHUPS0400X0 )" "Q317088102767QAA"
"" "not working" " | " "arun jain " "9411643719" "" ""
"bhagwan mahaveer marg near ugrasain chowk Badaut distt. baghpat, BAGHPATH
BAGHPATH, WESTERN UP(09), INDIA " "BAGHPATH" "WESTERN UP" "24/02/2020
10:43AM" "DEAD" "CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA"
"24/02/2020 11:00AM" "" "NADEEM ( 12427)" "Closed By Engineer"
"NADEEM" "27/02/2020 11:54AM" "" "" "3:14:10:00" "" "0"
"" "" " | | " "OTHER" "TELEPHONICALLY CLOSE" "CLOSE ON CALL"
"0" "No" "" ""
"200224016" "24/02/2020 10:27AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 2000 VA-24V-50A SMART SLR UPS EP (FHUPS0409X0 )" "R819120106554HAA"
"Y" "solar charging problem" " | " "Kailash Verma " "9782570571"
"" "" "vill- mokam wala distt- shree ganga nagar, SHREE GANGA NAGAR
SHREE GANGA NAGAR, RAJASTHAN(08), INDIA " "SHREE GANGA NAGAR" "RAJASTHAN"
"24/02/2020 10:36AM" "SOLAR PROBLEM" "CARD PROBLEM" "LALIT MOHAN"
"ANKIT KUMAR SHARMA" "24/02/2020 11:01AM" "" "KALU RAM ( 12395)"
"Closed By Engineer" "KALU RAM" "27/02/2020 8:46PM" "8:42PM"
"8:46PM" "3:20:40:00" "" "0" "" "" " | | Soler Card
Chang / System ok / F.S.R. 05499" "SOLAR CHARGING" "SOLAR CARD" "CHANGED
SOLAR CARD" "23992" "No" "" ""
"200224006" "24/02/2020 9:36AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "3K75-
048V-50A DLX RSLR IND UPS EP-X (FHUPS0161X0 )" "RJ18264101396MAA" "Y" "not
working" " | " "Rajesh kumar " "9810700897" "" "" "vill- kaimla teh-
garonda distt- karnal, KARNAL KARNAL, HARYANA(06), INDIA ""KARNAL" "HARYANA"
"24/02/2020 9:38AM" "smoke from system" "CARD PROBLEM" "LALIT
MOHAN" "ANKIT KUMAR SHARMA" "24/02/2020 9:40AM" "" "RAVINDER KUMAR
( 12533)" "Closed By Engineer" "RAVINDER KUMAR" "27/02/2020 10:31AM"
"10:28AM" "10:30AM" "3:11:46:40" "PCB 48V/50A SOLAR CARD EP-
(SFPCB0030X0 )" "1" "TMP19070806" "DI193421226" " | | power card &
solar card change" "OVER LOAD" "POWER CARD" "CHANGED POWER CARD"
"31065" "Yes" "" ""
"200224006" "24/02/2020 9:36AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "3K75-
048V-50A DLX RSLR IND UPS EP-X (FHUPS0161X0 )" "RJ18264101396MAA" "Y" "not
working" " | " "Rajesh kumar " "9810700897" "" "" "vill- kaimla teh-
garonda distt- karnal, KARNAL KARNAL, HARYANA(06), INDIA ""KARNAL" "HARYANA"
"24/02/2020 9:38AM" "smoke from system" "CARD PROBLEM" "LALIT
MOHAN" "ANKIT KUMAR SHARMA" "24/02/2020 9:40AM" "" "RAVINDER KUMAR
( 12533)" "Closed By Engineer" "RAVINDER KUMAR" "27/02/2020 10:31AM"
"10:28AM" "10:31AM" "3:11:46:40" "PCB 3.5K/48V EXOTIC UPS/SOLAR EP
(SFPCB0183X0 )" "1" "CW182220012" "CW183020117" " | | power card &
solar card change" "OVER LOAD" "POWER CARD" "CHANGED POWER CARD"
"31065" "Yes" "" ""
"200224001" "24/02/2020 9:12AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "05K2-
048V-50A-DLX RSLR IND UPS EP (FHUPS0058X0 )" "PL18138100775DAA" "Y" "not
working" " | " "Gurpreet singh " "9463041543" "9463041543" "" "SBS
nagar street no.2 sitto road Sukhija cement store Abohar distt-. fazilka, FAZILKA
FAZILKA, PUNJAB(03), INDIA " "FAZILKA" "PUNJAB" "24/02/2020 9:18AM" "solar
isolator burn" "CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA"
"24/02/2020 9:24AM" "" "JONY SINGLA ( 12232)" "Closed By Engineer"
"JONY SINGLA" "27/02/2020 11:48AM" "11:40AM" "11:48AM" "3:05:00:00"
"ISOLATOR SINGLE POLE 80AMP (RRSSW0056X0 )" "1" "" "" " | |
system ok" "SOLAR CHARGING" "SOLAR ISOLATOR" "CHANGED SOLAR ISOLATOR"
"29538" "Yes" "" ""
"200222021" "22/02/2020 11:20AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )"
"700VA-12V-20A SQUARE WAVE SMART EP (FHUPS0400X0 )" "Q318089105524QAA"
"Y" "not working" " | " "S K Electricals " "9759398787"
"9759398787" "" "kasba-Basta distt- bijnour, BIJNOUR BIJNOR, WESTERN
UP(09), INDIA " "BIJNOR" "WESTERN UP" "22/02/2020 11:25AM" ".." "POWER
CARD PROBLEM" "AKASH GAUR" "ANKIT KUMAR SHARMA" "22/02/2020 11:39AM"
"" "LUCKY KUMAR ( 12125)" "Closed By Engineer" "LUCKY KUMAR"
"27/02/2020 4:00PM" "3:57PM" "4:00PM" "5:16:30:00" "" "0"
"" "" " | | " "OVER LOAD" "POWER CARD" "CHANGED POWER CARD"
"28940" "No" "" ""
"200221054" "21/02/2020 5:59PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "10K0-
120V-50A-DLX RSLR IND UPS EP (FHUPS0061X0 )" "PS19208100732DAA" "N"
"installation" " | " "jagganath associate " "9460456508" "" ""
"sawar road kekdi distt. ajmer, AJMER AJMER, RAJASTHAN(08), INDIA "
"AJMER" "RAJASTHAN" "21/02/2020 6:00PM" "." "INSTALLATION ON SITE"
"LALIT MOHAN" "ANKIT KUMAR SHARMA" "21/02/2020 6:01PM" "" "INDAR
RAJ NAGAR ( 12123)" "Closed By Engineer" "INDAR RAJ NAGAR" "27/02/2020
3:29PM" "3:24PM" "3:28PM" "5:08:36:40" "" "0" "" "" "new.
installation. | | system. good working. sugsessful. installat"
"INSTALLATION" "INSTALLATION VISIT" "INSTALLATION" "31713" "No"
"" ""
"200221035" "21/02/2020 1:29PM" "Medium" "BATTERY (ITC-F-BATT )" "BATTERY ET
1700 (FBATT0001X0 )" "ES17019004002951" "Y" "Backup problem" " | " "pk
electronic " "7009651204" "" "" "ghati bajar vill patti distt
amritsar, AMRITSAR AMRITSAR, PUNJAB(03), INDIA " "AMRITSAR" "PUNJAB"
"21/02/2020 4:55PM" "." "BATTERY PROBLEM" "LALIT MOHAN" "ANKIT KUMAR
SHARMA" "21/02/2020 4:56PM" "." "AMARJEET SINGH ( 12667)" "Closed By
Engineer" "AMARJEET SINGH" "27/02/2020 1:19PM" "1:09PM" "1:18PM"
"5:03:00:00" "" "0" "" "" " | | battery replace by deler
because battery back up l" "BACKUP" "LOW BACK UP" "BATTERY REPLACED"
"28778" "No" "" ""
"200221011" "21/02/2020 10:12AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "05K2-
048V-50A-DLX RSLR IND UPS EP (FHUPS0058X0 )" "PL17167100394VAA" "Y" "Not
working" "under AMC | " "suresh kumar yadav " "9521939313" "9521939313"
"" "vill- sangteda teh- kotputli distt.- jaipur, JAIPUR JAIPUR,
RAJASTHAN(08), INDIA " "JAIPUR" "RAJASTHAN" "21/02/2020 11:27AM" "m" "POWER
CARD PROBLEM" "AKASH GAUR" "ANKIT KUMAR SHARMA" "21/02/2020 11:31AM"
"" "RAM DAYAL CHOUDHARY ( 12467)" "Closed By Engineer" "RAM DAYAL
CHOUDHARY" "27/02/2020 5:42PM" "5:42PM" "5:42PM" "6:13:23:20" ""
"0" "" "" " | | AMC" "DISPLAY RELATED" "DISPLAY SETTINGS NOT SAVING"
"DISPLAY LOW CHARGING MODE SETTING" "29445" "No" "" ""
"200221009" "21/02/2020 9:51AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )"
"700VA-12V-20A SQUARE WAVE SMART EP (FHUPS0400X0 )" "Q317124104305QAA"
"" "not working" " | " "pankaj kumar " "9058003317" "" ""
"vill bhilali jinjana road distt shamli, SHAMLI SHAMLI, WESTERN UP(09), INDIA
" "SHAMLI" "WESTERN UP" "21/02/2020 9:52AM" "." "POWER CARD
PROBLEM" "AKASH GAUR" "ANKIT KUMAR SHARMA" "21/02/2020 9:58AM" ""
"ASISH VERMA ( 12006)" "Closed By Engineer" "ASISH VERMA" "27/02/2020
8:13AM" "" "" "5:00:53:20" "" "0" "" "" " | | "
"OTHER" "TELEPHONICALLY CLOSE" "CLOSE ON CALL" "0" "No" "" ""
"200220040" "20/02/2020 3:31PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "10K0-
120V-50A-DLX RSLR IND UPS EP (FHUPS0061X0 )" "PS19053100579DAA" "Y" "solar
charging problem" "by engg. aamir | " "Aggarwal filling station " "7500712233"
"" "" "Bhadrabad laksar road distt haridwar, HARIDWAR HARIDWAR,
UTTRAKHAND(05), INDIA " "HARIDWAR" "UTTRAKHAND" "20/02/2020 3:37PM" "."
"CARD PROBLEM" "AKASH GAUR" "ANKIT KUMAR SHARMA" "20/02/2020
4:06PM" "." "MOHD. AMIR ( 10134)" "Closed By Engineer" "MOHD. AMIR"
"27/02/2020 5:33PM" "5:32PM" "5:33PM" "7:00:16:40" "" "0"
"" "" " | | " "OTHER" "SYSTEM FOUND OK" "SYSTEM OK" "24059"
"No" "" ""
"200219044" "19/02/2020 4:26PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "APPT
SOLAR 1100 VA-12V-50A SMART EP (FHUPS0407X0 )" "PIL1150EG12190174" "Y" "Not
working" "by ankit sir | " "rajesh " "9729412050" "" "" "mall godam
road near indu market distt. ballia, BALLIA BALLIA, EASTERN UP(09), INDIA 277001"
"BALLIA" "EASTERN UP" "19/02/2020 4:55PM" ".." "POWER CARD
PROBLEM" "AKASH GAUR" "ANKIT KUMAR SHARMA" "19/02/2020 6:00PM" ""
"RAMRAJ SINGH ( 12707)" "Closed By Engineer" "RAMRAJ SINGH" "27/02/2020
5:19PM" "5:10PM" "5:19PM" "8:22:23:20" "PCB SQUARE WAVE 1000VA-12V
REV-05 (SFPCB0357X0 )" "1" "GB193300344" "AV181380091" " | | "
"SYSTEM NOT ON" "POWER CARD" "CHANGED POWER CARD" "30067" "No"
"" ""
"200219039" "19/02/2020 3:02PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "10K0-
120V-50A-DLX RSLR IND UPS EP (FHUPS0061X0 )" "RS15362100031BAB" "Y" "not
working" "under AMC | " "Rajshree petro service " "9571724298" ""
"" "Rajshree petro sevice ajmer road bilara Distt Jodhpur, JODHPUR
JODHPUR, RAJASTHAN(08), INDIA " "JODHPUR" "RAJASTHAN" "19/02/2020 3:26PM"
".." "POWER CARD PROBLEM" "AKASH GAUR" "ANKIT KUMAR SHARMA"
"19/02/2020 3:37PM" "" "HANUMAN PRASAD SAINI ( 12466)" "Closed By
Engineer" "HANUMAN PRASAD SAINI" "27/02/2020 7:01PM" "6:50PM" "7:01PM"
"8:16:26:40" "PCB 10K/120V STATIC IND UPS/SOLAR EP (SFPCB0121X0 )" "1"
"CJ171580017" "CJ183020200" " | | ..." "SYSTEM NOT ON" "POWER CARD"
"CHANGED POWER CARD" "28894" "No" "" ""
"200219039" "19/02/2020 3:02PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "10K0-
120V-50A-DLX RSLR IND UPS EP (FHUPS0061X0 )" "RS15362100031BAB" "Y" "not
working" "under AMC | " "Rajshree petro service " "9571724298" ""
"" "Rajshree petro sevice ajmer road bilara Distt Jodhpur, JODHPUR
JODHPUR, RAJASTHAN(08), INDIA " "JODHPUR" "RAJASTHAN" "19/02/2020 3:26PM"
".." "POWER CARD PROBLEM" "AKASH GAUR" "ANKIT KUMAR SHARMA"
"19/02/2020 3:37PM" "" "HANUMAN PRASAD SAINI ( 12466)" "Closed By
Engineer" "HANUMAN PRASAD SAINI" "27/02/2020 7:06PM" "6:50PM" "7:06PM"
"8:16:26:40" "PCB 96-120V 50A SOLAR CARD EP REV-03 (SFPCB0241X0 )" "1"
 "DZ182980057" "DY200030027" " | | ..." "SYSTEM NOT ON" "POWER CARD"
"CHANGED POWER CARD" "28894" "No" "" ""
"200219033" "19/02/2020 1:52PM" "Medium" "BATTERY (ITC-F-BATT )" "BATTERY ET
1700 (FBATT0001X0 )" "ES17019004002908" "Y" "Backup problem" " | "
"Sudhir kumar " "7980145492" "" "" "vill nagala musa distt
ghaziabad, GHAZIABAD GHAZIABAD, WESTERN UP(09), INDIA " "GHAZIABAD" "WESTERN UP"
"19/02/2020 2:53PM" ".." "BATTERY PROBLEM" "AKASH GAUR" "ANKIT KUMAR
SHARMA" "19/02/2020 3:34PM" "" "SANJEEV PANDEY ( 11085)" "Closed By
Engineer" "SANJEEV PANDEY" "27/02/2020 8:26PM" "8:21PM" "8:26PM"
"8:02:20:00" "" "0" "" "" " | | New battery sno-ES
17019008007735" "BACKUP" "LOW BACK UP" "BATTERY REPLACED" "28093"
"No" "" ""
"200219011" "19/02/2020 11:24AM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "07K5-
120V-50A-DLX RSLR IND UPS EP (FHUPS0060X0 )" "RN18155100229DAA" "N"
"backup problem" " | " "Tirupati fule center " "8949676796" "" ""
"NH-8 jaipur rod paota distt-jaipur, JAIPUR JAIPUR, RAJASTHAN(08), INDIA "
"JAIPUR" "RAJASTHAN" "19/02/2020 11:32AM" "." "CARD PROBLEM" "AKASH
GAUR" "ANKIT KUMAR SHARMA" "19/02/2020 11:37AM" "" "RAM DAYAL CHOUDHARY
( 12467)" "Closed By Engineer" "RAM DAYAL CHOUDHARY" "27/02/2020 4:57PM"
"4:55PM" "4:57PM" "8:06:33:20" "" "0" "" "" "warranty me
h | | " "DISPLAY RELATED" "DISPLAY SETTINGS NOT SAVING" "DISPLAY BATTERY LOW CUT
VOLTAGE SETTING" "29444" "No" "1180.00" "SR19200500657"
"200218044" "18/02/2020 4:30PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )"
"1000VA-12V-20A SQ. WAVE SMART SOLAR UPS (FHUPS0401X0 )" "Q517206105488QAA"
"" "charging problem" " | " "bashist narayan singh " "9122036520"
"8229867624" "" "railway station distt- jehanabad, JEHANABAD
JEHANABAD, BIHAR(10), INDIA " "JEHANABAD" "BIHAR" "18/02/2020 4:31PM" "."
"CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "18/02/2020
4:31PM" "" "SURJIT SINGH ( 12294)" "Closed By Engineer" "SURJIT SINGH"
"27/02/2020 11:18AM" "" "" "8:10:46:40" "" "0" "" ""
" | | " "OTHER" "TELEPHONICALLY CLOSE" "CLOSE ON CALL" "0" "No"
"" ""
"200217052" "17/02/2020 4:19PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "3K75-
048V-50A DLX RSLR IND UPS EP-X (FHUPS0161X0 )" "RJ18123101041MAA" "" "not
working" " | " "Deepanshu jain " "8109104106" "" "" "MIG 55 sector B
indira nagar mandi B care of Raj furniture distt raisen, RAISAIN RAISAIN, MADHYA
PRADESH(23), INDIA " "RAISAIN" "MADHYA PRADESH" "17/02/2020 4:55PM" "."
"CARD PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "17/02/2020
4:59PM" "" "Raj Kumar ( 12725)" "Closed By Engineer" "Raj Kumar"
"27/02/2020 5:42PM" "" "" "10:07:16:40" "" "0" "" ""
" | | " "OTHER" "TELEPHONICALLY CLOSE" "CLOSE ON CALL" "0" "No"
"" ""
"200214021" "14/02/2020 12:58PM" "Medium" "INVERTER/UPS (ITC-F-HUPS )" "3K75-
048V-50A DLX RSLR IND UPS EP-X (FHUPS0161X0 )" "RJ19116101727MAA" "Y" "not
working" " | " "anamika mishra " "8318638541" "9151401143" "" "c-
33278 E K-5 chandwa chitupur distt- varanasi, VARANASI VARANASI, EASTERN UP(09),
INDIA " "VARANASI" "EASTERN UP" "14/02/2020 1:01PM" "." "CARD
PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "14/02/2020 2:15PM" ""
"DURGESH KUMAR ( 12609)" "Closed By Engineer" "DURGESH KUMAR"
"27/02/2020 7:36AM" "7:33AM" "7:36AM" "12:09:03:20" "PCB
3.5K/48V EXOTIC UPS/SOLAR EP (SFPCB0183X0 )" "1" "Cw 191000246"
"CW183020198" " | | " "OVER LOAD" "POWER CARD" "CHANGED POWER
CARD" "23652" "No" "" ""
"200206031" "06/02/2020 12:58PM" "Medium" "BATTERY (ITC-F-BATT )" "BATTERY ET
1700 (FBATT0001X0 )" "ES1701801201154" "N" "backup problem" " | " "jitender
singh " "9034440141" "" "" "vpo- rahara teh- hasand distt- karnal,
KARNAL KARNAL, HARYANA(06), INDIA " "KARNAL" "HARYANA" "06/02/2020 12:59PM"
"." "BATTERY PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "06/02/2020
12:59PM" "" "DILAWAR SINGH ( 12371)" "Closed By Engineer" "DILAWAR
SINGH" "27/02/2020 10:34AM" "10:28AM" "10:34AM" "20:02:23:20" ""
"0" "" "" " | | battery RIPLESID siryal no EH17019010000245"
"BACKUP" "LOW BACK UP" "BATTERY REPLACED" "30548" "Yes" ""
""
"200203042" "03/02/2020 2:40PM" "Medium" "BATTERY (ITC-F-BATT )" "BATTERY ET
1700 (FBATT0001X0 )" "18041700205085" "Y" "backup problem" " | " "surendra
kumar " "9034440141" "" "" "vpo rahra distt. karnal, KARNAL KARNAL,
HARYANA(06), INDIA 132039" "KARNAL" "HARYANA" "03/02/2020 2:42PM" "."
"BATTERY PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA" "03/02/2020
2:49PM" "" "DILAWAR SINGH ( 12371)" "Closed By Engineer" "DILAWAR
SINGH" "27/02/2020 10:21AM" "10:14AM" "10:21AM" "23:21:53:20" ""
"0" "" "" " | | battery RIPLESID serial no EH17019010000247"
"BACKUP" "LOW BACK UP" "BATTERY REPLACED" "30546" "Yes" ""
""
"200203037" "03/02/2020 2:06PM" "Medium" "BATTERY (ITC-F-BATT )" "BATTERY ET
1700 (FBATT0001X0 )" "18051700206694" "Y" "Backup problem" "by whatsapp | "
"Dr. Sunny " "9729021136" "" "" "vpo kheri sharf ali distt
karnal, KARNAL KARNAL, HARYANA(06), INDIA " "KARNAL" "HARYANA" "03/02/2020
2:33PM" "." "BATTERY PROBLEM" "LALIT MOHAN" "ANKIT KUMAR SHARMA"
"03/02/2020 2:40PM" "" "DILAWAR SINGH ( 12371)" "Closed By
Engineer" "DILAWAR SINGH" "27/02/2020 10:10AM" "10:04AM" "10:09AM"
"23:16:10:00" "" "0" "" "" " | | battery RIPLESID siryal no
EH19359170000110" "BACKUP" "LOW BACK UP" "BATTERY REPLACED" "30546"
"No" "" ""