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    MyBEM QA - Issues On Login PDF

    Uploaded by

    Sabri Jamil
    The document provides solutions to common errors encountered when logging into the MyBEM system. Error 1 occurs when an incorrect username or password is used, and can be fixed by requesting a new password using one's IC number. Error 2 means the email has been confirmed but the login information is still incorrect; the solution is the same as for Error 1. Error 3 means the confirmation email was not received; possible causes are it being marked as spam, an incorrect email being used, or a company blocking emails from MyBEM. The solutions are to check spam folders, update the email address with MyBEM support, or use a personal email instead of an office email.

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    MyBEM QA - Issues On Login PDF

    Uploaded by

    Sabri Jamil
    254 views4 pages
    The document provides solutions to common errors encountered when logging into the MyBEM system. Error 1 occurs when an incorrect username or password is used, and can be fixed by requesting a new password using one's IC number. Error 2 means the email has been confirmed but the login information is still incorrect; the solution is the same as for Error 1. Error 3 means the confirmation email was not received; possible causes are it being marked as spam, an incorrect email being used, or a company blocking emails from MyBEM. The solutions are to check spam folders, update the email address with MyBEM support, or use a personal email instead of an office email.

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    MyBEM QA - Issues on Login.pdf

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    The document provides solutions to common errors encountered when logging into the MyBEM system. Error 1 occurs when an incorrect username or password is used, and can be fixed by requesting a new password using one's IC number. Error 2 means the email has been confirmed but the login information is still incorrect; the solution is the same as for Error 1. Error 3 means the confirmation email was not received; possible causes are it being marked as spam, an incorrect email being used, or a company blocking emails from MyBEM. The solutions are to check spam folders, update the email address with MyBEM support, or use a personal email instead of an office email.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    254 views4 pages

    MyBEM QA - Issues On Login PDF

    Uploaded by

    Sabri Jamil
    The document provides solutions to common errors encountered when logging into the MyBEM system. Error 1 occurs when an incorrect username or password is used, and can be fixed by requesting a new password using one's IC number. Error 2 means the email has been confirmed but the login information is still incorrect; the solution is the same as for Error 1. Error 3 means the confirmation email was not received; possible causes are it being marked as spam, an incorrect email being used, or a company blocking emails from MyBEM. The solutions are to check spam folders, update the email address with MyBEM support, or use a personal email instead of an office email.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    of 4

    Q&A for MyBEM System

    Issues on Login
    Error 1: Username or password not found

    This error occurred due to


    • Sign in using incorrect login ID or password.. Do not login using your
    • Sign in before confirming your account Reg. No & old
    password anymore.
    Solution
    Use your IC No.
    Step 1
    • Please navigate to https://engineer.org.my
    • Click on the “Request for Confirmation Email”
    • Input your IC number and the system will send a confirmation email
    • Click on the link provided to verify your account
    Step 2
    • Please navigate to https://engineer.org.my
    • Click on the “Reset Password”
    • Input your IC number and the system will send a confirmation email
    • Use the password given to login
    Error 2: Your email has been confirmed.
    Please log in.

    This error occurred due to


    • Sign in using incorrect login or password
    Do not login using your
    Reg. No & old
    Solution
    password anymore.
    Step 1
    Use your IC No.
    • Please navigate to https://engineer.org.my
    • Click on the “Reset Password”
    • Input for IC number and the system will send a confirmation email
    • Use the password given to login
    Error 3: Did not receive any email
    Error occurred due to:
    1. Email was mark as spam 2. Incorrect email 3. Your Company Block Email from
    or junk mybem@bem.org.my

    Solution Solution Solution


    • Search for MyBEM email at • Please email to mybem@bem.org.my • Please use your personal email instead
    mybem@bem.org.my and request to change your email. Use of office email.
    • Please check your spam folder the following template: • Email to mybem@bem.org.my and
    or junk mail for MyBEM email Dear Admin, request to change your email. Use the
    I would like to change my email to the one following template:
    • White list our email for further
    below: Dear Admin,
    communication
    Name : I would like to change my email to the one
    IC : below:
    Registration Type : Name :
    Registration number: IC :
    New Email: Registration Type :
    Registration number:
    New Email:

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