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A Web-Based Human Resource Information System For The Small - Medium Business
A Web-Based Human Resource Information System For The Small - Medium Business
A Web-Based Human Resource Information System For The Small - Medium Business
Semester
A
:
072467
Name: Inga Narmontaite Number:
3
Contents
1. Abstract...........................................................................................................................4
2. Introduction......................................................................................................................5
3. Identify and investigate the Human Resource Information System................................6
3.1. What is HR, HR management?................................................................................6
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1. Abstract
Purpose: To investigate the Human Recourse Information Systems and to develop a web-
based database using the Open Source software.
Methodology / approach: Meet the project proposal aim and objectives. The literature
review was conducted. First, an expert in the HR management field was contacted (see
Appendix F) for literature recommendation. Recommended literature: books, e-journals
were reviewed. Also overview of the UEL HR system was conducted, communicated with
the UEL HR Systems Manager (see Appendix G). Read documentation of the UEL HR
system. Reviewed the UEL HR department’s strategy plans. Used different research
processes, as without reviewing literature couldn’t write report and at the same time had to
return and review some of literature sources.
Ethical issues: Had to be aware and consider related issues: copyright, the Data
Protection Act. All the time reference used ideas or text.
Practical implications: I decided to use the Open Source software for developing a web-
based database (see Appendix C & E), as it will benefit for the small-medium business and
their employees.
Originality / value: as my literature research and review showed, it is expensive and not
affordable for the most small – medium businesses to use electronic HR system.
Innovations of the IS and technology gives opportunity to change it. I intend to create a
web-based database that will give more opportunities for the employee from the small –
medium business. I will use open source software to reduce the cost of the system.
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2. Introduction
“A melt down of all traditional boundaries. In the BLUR world, products and services
are merging. Buyers sell and sellers buy. Neat value chains are messy economics webs.
Homes are offices. No longer is there a clear line between structure and process, owning
and using, knowing and learning, real and virtual. Less and less separates employee and
employer.” Davis & Meyer (1999, p. 7)
Technology innovations are changing our life, the way of communication, and even
all businesses. For example, today online banking is a daily routine. So what about the use
of the IS innovation in the workplace? Does it give more freedom for an employee? Does it
matter that you work for a big or small company? Would you fancy accessing your payslip
online? Or to change your personal details yourself? Or maybe stay at home at rainy day
and attend your work training online?
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3. Identify and investigate the Human Resource Information System
We are surrounded by IS and all kind of technologies. Most of us can’t imagine life
without all that. We chart, do shopping, checking news or banking online. So if
technologies take important part in our personal life, what about organizations? An
organization has to be innovation if it wants to be successful and profitable. Organizations
use more and more IS for human resources action (Gueutal & Stone, 2005).
3.1. What is HR, HR management?
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3.2. How HRIS appeared, developed?
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3.3. What kind of HRIS exits today?
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3.4. Future of the HRIS
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4. Human Resource Information system of the UEL
Not just private businesses strive for the eHR systems. Public sector, like the
University of East London, is implementing and using human resource information
systems too. The University of East London is using a Client Server Database, but is
planning to implement a web – based version in April 2009 (see Appendix F).
At the moment, HR Services of the UEL are using HR system called Trent HR (M2
PRESSWIRE, 2001). Midland Software is a provider of the system. Trent HR is best for
medium – large companies with more than 250 employees (Flood, 2006). This system is
not very flexible, but still it allowed the University of East London to proceed from manual
system to electronic HR. Also the UEL is using one of the system advantages - HR's
manager self-service.
The UEL HR STRATEGY 2008 – 2010 paper just proves that the University is
taking a step into the eHR future. It’s planned to implement an e – recruitment system and
“HR database’s staff ‘self service’ and ‘People Manager’ web-based modules” (HR
Strategy 2008 – 10, 2008, p. 31).On the UEL HR Services Welcome webpage is stated
that they are heading to self – served web based version of the HRIS.
An example of the University HR system and development plans just proves that
the HRIS solution improves and reduces “administrative processes ... allowing the HR
department to focus on wider issues such as recruitment, equal opportunities, staff
development and training” (M2 PRESSWIRE, 2001). So the future trend is a web-based
HR portal.
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5. Conclusion - determine the need for a web-based database system
This literature review and example of the UEL HR system attempted to identify and
investigate the Human Resource Information System and determine the need for a web-
based database system for the small – medium business.
Most of the “research in HRIS to date is oriented to the large organization” (Ball,
2001, p. 678) and most of the HR software is for the large companies. There is nearly no
research done for the small – medium business use of the eHR. “The relationship between
organizational size and HRIS usage was first identified by Hall and Torrington (1986).
Despite a focus on the larger organization Thaler-Carter (1998) observes that there may
be two fundamental differences between the smaller organization purchasing a HRIS, and
the larger firm: cost and risk” (Ball, 2001, p. 680). Also HR function in the small – medium
business is still administrational: just filling files, not decision making or supporting role.
Ball (2001, p. 691) in the research conclusion reveals, that “only half of the firms who
employee less than 500 employees use HRIS, and those who do only use core HR
modules, rather than additional training and recruitment modules”. So not much freedom
for the employee!
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6. Tools for the web-based database development
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7. Conclusion - tools for the web-based database development
For a small business and a developer the choice of PHP, MySQL and APACHE is
tempting considering price and availability. The open source community feedback and
comments, documentation, manuals or bugs fixing is always available online. As Cohen
(2003, p. 169) states that “PHP ... is an open-source technology. The needed software is
available for free, so any site – regardless of size, scale, or income – can use it. All you
have to do is install the free PHP software on your server (it works on nearly every
operating system). If you combine PHP scripts with a free, open-source MySQL database
and free, open-source Apache server software, you can create a very affordable
infrastructure for a very sophisticated site.” That’s what I intend to do!
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8. References
1. Davis, S. and Meyer, C. (1999) Blur: The Speed of Change in the Connected
Economy. New York: Warner Books.
2. Heathfield, S. ‘What is the Definition of Human Resources?’ Available from:
http://humanresources.about.com/od/glossaryh/f/what_hr.htm (Accessed 16 October
2008)
3. Beardwell, S. and Claydon, T. (eds) (2007) Human resource management: a
contemporary approach. 5th ed. Harlow: Financial Times Prentice Hall.
4. Bratton, J. and Gold, J. (2003) Human Resource Management: Theory and
Practice. 3rd ed. Basingstoke: Palgrave Macmillan
5. Boroughs, A. et al (2008) HR transformation technology: delivering systems
to support the new HR model. Hampshire: Gower Publishing, Ltd.
6. Hopkins, B. and Markham, J. (2003) e-HR: using Intranets to improve the
effectiveness of your people. Hampshire: Gower Publishing, Ltd.
7. Walker, A.J. and Perrin, T. (2001) Web-based Human Resources: The
Technologies and Trends that are Transforming HR. USA: McGraw-Hill Professional
8. Gueutal, H.G. and Stone, D.L. (eds) (2005) The Brave New World of EHR:
Human Resources Management in the Digital Age. 1st ed. San Francisco: Jossey-Bass
9. Ngai, E.W.T. et al (2008). Importance of the internet to human resource
practitioners in Hong Kong. Personnel Review, 37 (1), pp. 66-84. Emerald [Online].
Available at: http://www.emeraldinsight.com (Accessed: 10 November 2008).
10. Ngai, E.W.T. and Wat, F.K.T. (2006). Human resource information systems:
a review and empirical analysis. Personnel Review, 35 (3), pp. 297-314. Emerald [Online].
Available at: http://www.emeraldinsight.com (Accessed: 10 November 2008).
11. Kanthawongs, P. (2004). Does HRIS matter for HRM today? Available at
http://www.bu.ac.th/knowledgecenter/epaper/jan_june2004/penjira.pdf (Accessed: 10
November 2008).
12. Bogardus, A.M. (2007) PHR/SPHR: Professional in Human Resources
Certification Study Guide. Canada: John Wiley and Sons.
13. Reilly, P. and Williams, T. (2006) Strategic HR: Building the Capability to
Deliver. Aldershot: Gower Publishing Ltd.
14. Rutledge, T. (2005) Getting Engaged: The New Workplace Loyalty. Toronto:
Mattanie Press.
Page 14 of 32
15. BlessingWhite (April 2008). 2008 Employee Engagement Report.
BlessingWhite [Online] Available at http://www.blessingwhite.com/eee (Accessed: 10
November 2008).
16. Workforce Management (2006). Analyzing the Technology and Benefits of
an Employee Self-Service System. Workforce Management, 85 (19), pS5-S5, 1p. Emerald
[Online]. Available at http://www.emeraldinsight.com (Accessed: 10 November 2008).
17. Office for National Statistics (August 2008). Internet Access 2008
Households and Individuals. Office for National Statistics [Online] Available at
http://www.statistics.gov.uk (Accessed: 10 November 2008).
18. Jones, J. (1998) Virtual HR: Human resource management in the information
age. California: Thomson Crisp Learning.
19. M2 PRESSWIRE (2001). The University of East London expands strategic
role of HR with Midland Software; Managing information effectively to raise profile of HR
department. AccessMyLibrary [Online]. Available at www.accessmylibrary.com (Accessed:
1st December 2008).
20. Flood, S. (2006). All systems go. Human Resources, London: Jan 2006, pp.
32, 3 p. ProQuest [Online]. Available at http://proquest.umi.com (Accessed: 10 November
2008).
21. HR STRATEGY 2008-10 - CMT agreed version 2.7.08. University of East
London [Online]. Available at http://www.uel.ac.uk/hrservices (Accessed: 15 October
2008).
22. Ball, K. S. (2001). The use of human resource information systems: a survey.
Personnel Review, 30 (6), pp. 677-683. Emerald [Online]. Available at:
http://www.emeraldinsight.com (Accessed: 10 November 2008).
23. Yank, K. (2001). Which Server-Side Language Is Right For You? [Online].
Available at: http://www.sitepoint.com/articlelist/48 (Accessed: 15 November 2008).
24. Cohen, J. (2003). The Unusually Useful Web Book. Indianapolis: New
Riders.
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9. Glossary
APACHE - The Apache HTTP Server, commonly referred to simply as Apache, is a web
server notable for playing a key role in the initial growth of the World Wide Web.
ASP - Active Server Pages (ASP) is Microsoft's first server-side script engine for
dynamically-generated web pages.
B2E - Business-to-employee (B2E) electronic commerce uses an intra business network
which allows companies to provide products and/or services to their employees
ERP - Enterprise resource planning (ERP), an integrated suite of software applications
typically handling the manufacturing, logistics, distribution, inventory, shipping, and
invoicing in larger businesses.
HR - Human resources is a term with which many organizations describe the combination
of traditionally administrative personnel functions with performance, Employee Relations
and resource planning.
HRIS - The Human Resource Information System (HRIS) is a software or online solution
for the data entry, data tracking, and data information needs of the Human Resources,
payroll, management, and accounting functions within a business.
HRM - Human Resource Management ("HRM") is a way of management that links people-
related activities to the strategy of a business or organisation.
HR portal - a single site (a simple-static or a complex) that supports all kind of HR
information.
Knowledge Bases (KB) capture, store, maintain and share knowledge.
Mainframe - are computers used mainly by large organizations for critical applications,
typically bulk data processing such as census, industry and consumer statistics, ERP, and
financial transaction processing.
MySQL - is a relational database management system which has more than 11 million
installations. The program runs as a server providing multi-user access to a number of
databases.
PC - A personal computer (PC) is any computer whose original sales price, size, and
capabilities make it useful for individuals, and which is intended to be operated directly by
an end user, with no intervening computer operator.
PHP - is a scripting language originally designed for producing dynamic web pages.
Strategic Applications (SA) - “examples of strategic applications include online
application systems that are part of virtually all company websites.
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10. Appendix 1 – Table 1
Supports Enterprise
Vendor Resource Planning HRIS Key Capabilities
(ERP)
1. Employee and manager self-service applications
PeopleSoft Yes through a role base portal
2. Workforce management
1. Training administration
2. Self-service HR
Oracle Yes
3. Time Management
4. Payroll
1. Employee life-cycle management
2. Employee relationship management
SAP Yes
3. Work-force analytic
4. Employee transaction management
Table 1 HRIS vendors and HRIS software information (Kanthawongs, 2004, Table 2)
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11. Appendix 2 – Table 2
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12. Appendix 3 – Figure 1
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13. Appendix 4 – Figure 2
Figure 2 Households with access to the Internet, GB (Office for National Statistics,
August 2008)
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14. Appendix A – Project Proposal Form
Title: A web-based Human Resource Information System for the small – medium business
Aims: To investigate the Human Recourse Information Systems and to develop a web-
based database using the Open Source software.
Objectives:
Research part:
1. To identify and investigate the Human Resource Information System and determine the
need for a web-based database system.
2. Research the existing UEL Human Resource Information system.
3. To identify the most appropriate tools for the development of the web-based database.
Practical part:
4. To design and implement a database system for a human resource management.
5. To design and implement a web based front end for the database system in 4.
6. To evaluate the tools, techniques and methods used to design and implement 4 and 5.
7. To produce a report clearly stating what has been achieved during this project.
Facilities required:
MySQL
PHP
Apache server
Supervisor requested:
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15. Appendix B – Project Plan – Literature review
c) Write report.
d) Submit to TurnItIn.
d) Write up analysis.
a) Overview 1 & 2.
b) Write report.
c) Submit to TurnItIn.
a) Contact an expert.
c) Write report.
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d) Submit to TurnItIn
5. Household
a) Check references.
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16. Appendix C – Project Plan – Practical Part
1. Preparation
a) Download and familiarize with: MySQL, PHP & phpMyAdmin, APACHE WEB
SERVER, Linux OS.
b) Learn and practice PHP.
2. Define project strategy
b) Decide on the structure, the content and text of the web page.
a) Overview 1 -3.
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b) Produce a report
6. Household
b) Constant documentation
c) Check references.
d) Submit to TurnItIn
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17. Appendix D – Gantt chart of Literature review
18. Appendix E – Gantt chart of Practical Part
19. Appendix F – E-mail from HR expert
Dear Inga
Thank you for your interest in human resource management. HRM is essentially the
management of the employment relationship, encompassing such activities as:
To answer some of the questions that you pose, you should consult a basic HRM text
book: there are many in the business section of the library. Books by the following authors
may be useful (you will find them in the catalogue under author search):
In terms of the more specialist details you seek on Information Systems, it is true that IS
are becoming more widespread and sophisticated in their application in HRM. Indeed, out-
sourcing of HRM is becoming very common and IS are a major part of this, e.g. workers
and managers will interface with the outsourced function through IS media. However, this
is not my area and I regret that I know very little about these phenomena. I suggest you do
a trawl of the HRM journals for the latest research. You will find the 'Personnel Review',
the 'Human Resource Management Journal' and 'New Technology, Work and
Employment' potentially helpful but they are just the tip of the iceberg.
Sorry I could not be more helpful; I wish you luck with your research which sounds most
interesting.
Best wishes
Graham
Dr Graham Symon
Business School
20. Appendix G – E-mail from UEL HR Systems Manager
Hi Inga,
Please find some of our HR System training notes attached.
There’s a raft more for Payroll etc. but this should give you some of the general
principles.
At the moment we are on a Client Server Database, but are transferring to a web
based version of the product in April.
Best wishes
Roz
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