INTRODUCTION

Oil and Natural Gas Corporation Ltd (ONGC)

Oil and Natural Gas Corporation Limited (ONGC) is an Indian
multinational oil and gas company headquartered in Dehradun, India. It
is a Public Sector Undertaking (PSU) of the Government of India, under
the administrative control of the Ministry of Petroleum and Natural
Gas. ONGC is India's largest Oil and Gas Exploration and Production
Company. It produces around 69% of India's Crude Oil (equivalent to
around 30% of the country's total demand) and around 62% of its
Natural Gas.

Growth Story

ONGC was set up under the visionary leadership of Pandit Jawahar Lal
Nehru. Pandit Nehru reposed faith in Shri Keshav Dev Malviya who laid
the foundation of ONGC in the form of Oil and Gas Division, under
Geological Survey of India, in 1955.

A few months later, it was converted into an Oil and Natural Gas
Directorate. The Directorate was converted into Commission and
christened Oil & Natural Gas Commission on 14th August 1956.

In 1994, Oil and Natural Gas Commission was converted in to a

Corporation, and in 1997 it was recognized as one of the Navratnas by
the Government of India. Subsequently, it has been conferred with
Maharatna status in the year 2010. From a modest beginning, ONGC
has grown to be one of the largest E&P companies in the world in terms
of reserves and production.

Page 1
 BOARD OF DIRECTORS AND HUMAN RESOURCE

The Company is managed by the Board of Directors, which formulates

strategies, policies and reviews its performance periodically. The
Chairman & Managing Director (CMD) and Six Whole Time Directors viz.
Director (Onshore), Director (Technology & Field Services), Director
(Finance), Director (Offshore), Director (Exploration) and Director
(Human Resource), manage the business of the Company under the
overall supervision, control and guidance of the Board.

Page 2
 VISION AND MISSION

To be a global leader in integrated energy business through sustainable

growth, knowledge excellence and exemplary governance practices.

World Class

 Dedicated to excellence by leveraging competitive advantages in

R&D and technology with involved people.
 Imbibe high standards of business ethics and organizational
values.
 Abiding commitment to safety, health and environment to enrich
quality of community life.
 Foster a culture of trust, openness and mutual concern to make
working a stimulating and challenging experience for our people.
 Strive for customer delight through quality products and services.
Integrated In Energy Business

 Focus on domestic and international oil and gas exploration and

production business opportunities.
 Provide value linkages in other sectors of energy business.
 Create growth opportunities and maximize shareholder value.
Dominant Indian Leadership

 Retain dominant position in Indian petroleum sector and enhance

India's energy availability.

CORPORATE SOCIAL RESPONSIBILTY

Page 3
  Corporate social responsibility is a term describing a company’s
obligation to be accountable to all of its stakeholders in its
operations and activities. Socially responsible companies while
taking business decisions consider their impact on the
communities and their environment. They balance the needs of
the stakeholders with their need to make profit.

DEFINITIONS OF CSR
The following definitions of CSR have been proposed by different
authors:

 “How companies manage the business processes to produce an

overall positive impact on society” (Baker, 2004)
 “CSR is the continuing commitment by business to behave
ethically and contribute to economic development while
improving the quality of the workforce and their families as well
as the local community and society at large.”-World Business
Council for Sustainable Development (WBCSD)
Why are companies engaged in CSR?

Companies invest in CSR to manage their risk, recruit employees,

bolster their brand in the eyes of investors and consumers, ease their
supply chains, save money, increase access to capital, differentiate
themselves from competitors and --sometimes -- because it's just the
right thing to do. They do so to improve their "general corporate
reputation."
Companies participate in CSR in order to gain several benefits, the
following are the main ones:

Page 4
  Increased sales and market share – There is strong evidence that
when customers make decisions of which product to buy they
consider factors such as the company’s participation in CSR-
activities.
 Improved brand positioning – When a company or a brand is
associated with CSR it affects the brand image and customers are
likely to have a positive feeling towards it.
 Improved image and clout – The Company can gain positive
publications about their CSR activities in different reports and
business magazines.
 Increased ability to attract, motivate and retain employees –
Employees working for companies that participate in CSR-
activities describes that they are proud of their company’s values
and that it motivates them.

HISTORY AND EVOLUTION OF INDIAN CSR

India has the world’s richest tradition of corporate social responsibility.
Though the term CSR is comparatively new, the concept itself dates
back to over a hundred years. CSR in India has evolved through
different phases, like community engagement, socially responsible
production and socially responsible employee relations. Its history and
evolution can be divided into five major phases.

Page 5
 Phase 1 Phase 2 Phase 3 Phase 4 Phase 5
(1850-1914) (1914-1960) (1960-1990) (1990 (2013
onwards) onwards
)
Purely CSR as social What started CSR became From
philanthro- development as charity is characterised April 1
py and during the now as a 2014 CSR
charity Independence understood sustainable guideline
during struggle and accepted business were laid
industrialis- as strategy down in
ation responsibility Compan
es Act
2013.

PHASES OF EVOLUTION
 PHASE 1 (1852 TO 1914)
The first phase of CSR is known for its charity and philanthropic nature.
CSR was influenced by family values, traditions, culture and religion, as
also industrialisation. The wealth of businessmen was spent on the
welfare of society, by setting up temples and religious institutions. In
times of drought and famine these businessmen opened up their
granaries for the poor and hungry. With the start of the colonial era,
this approach to CSR underwent a significant change. In pre-
Independence times, the pioneers of industrialisation, names like Tata,
Birla, Godrej, Bajaj, promoted the concept of CSR by setting up
charitable foundations, educational and healthcare institutions, and

Page 6
trusts for community development. During this period social benefits
were driven by political motives.

For example- Hindus followed Dharmada where the manufacturer or

seller charged a specific amount from the purchaser which was used for
charity which was used to build temples and night shelters for poor.

 PHASE 2 (1915 TO 1960)

The second phase was during the Independence movement. Mahatma
Gandhi urged rich industrialists to share their wealth and benefit the
poor and marginalised in society. His concept of trusteeship helped
socio-economic growth. According to Gandhi, companies and industries
were the ‘temples of modern India’. He influenced industrialists to set
up trusts for colleges, and research and training institutions. These
trusts were also involved in social reform, like rural development,
education and empowerment of women.

 PHASE 3 (1960 TO 1990)

This phase was characterised by the emergence of PSUs (Public Sector
Undertakings) to ensure better distribution of wealth in society. The
policy on industrial licensing and taxes, and restrictions on the private
sector resulted in corporate malpractices which finally triggered
suitable legislation on corporate governance, labour and environmental
issues. Since the success rate of PSUs was not significant there was a
natural shift in expectations from public to private sector, with the
latter getting actively involved in socio-economic development.

For example- In 1965, academicians, politicians and businessmen

conducted a nationwide workshop on CSR where major emphasis was
given to social accountability and transparency.

Page 7
  PHASE 4 (1990 ONWARDS)
In this last phase CSR became characterised as a sustainable business
strategy. The wave of liberalisation, privatisation and globalisation
(LPG), together with a comparatively relaxed licensing system, led to a
boom in the country’s economic growth. This further led to an
increased momentum in industrial growth, making it possible for
companies to contribute more towards social responsibility. What
started as charity is now understood and accepted as responsibility.

For example- Meeting customer satisfaction by responding to needs

and enhancing brand value by producing environment friendly
products.

 PHASE 5 (2013 ONWARDS)

The Ministry of Corporate Affairs has formulated CSR Rules under the
provisions of Companies Act 2013 and issued the same on 27.2.2014.
The CSR Rules are applicable to all the companies with effect from
1.4.2014

CSR GUIDELINES IN COMPANIES ACT 2013

The Government of India enacted The Companies Act 2013 in August
2013. Section 135 of The Act deals with the subject of CSR. It lays down

Page 8
the qualifying criteria based on a net worth, turnover, and net profit for
the companies which are required to take CSR activities and, interalia,
specifies the broad modalities of selection, implementation, and
monitoring of the CSR activities by the Board of Directors of companies.
The Activities which may be included by companies in their CSR policies
are listed in Schedule VII of The Act.

The provisions of Section 135 of The Act and Schedule VII of The Act
apply to all companies private ltd or public ltd which either has a net
worth of Rs 500 Cr or a turnover of Rs 1000 Cr needs to spend at least
2% of its average profits for immediately preceding 3 years towards
Corporate social responsibility.

Schedule VII of Companies Act

Page 9
 ACTIVITY PROJECT

i) Eradicating hunger,  Hindustan Unilever Ltd

poverty and  project budget – 2.33Cr
malnutrition, promoting  Project- Domex toilet
preventive health care academy(2017-18)
and sanitation.  Location- Andhra Pradesh
 DTA program trains
entrepreneurs and masons
to help build and maintain
toilets; over 2 lakhs toilets
have been built
ii) promoting education,  Tata steel ltd
including special  Project- Promotion of
education and education including special
employment enhancing education (2017-18)
vocational skills  Budget- 57.81 Cr
especially among  Location- Jharkhand,
children, women, Maharashtra and Orissa
elderly, and the  Enhancing school education,
differently abled and residential bridging schools
livelihood enhancement and 30 model schools.
projects;
iii) promoting gender  ITC LTD
equality, empowering  Project budget- 14.76 CR
women, setting up  PROJECT- Women
homes and hostels for empowerment 2017-18
women and orphans;  location- Telangana,
setting up old age Karnataka, West Bengal,
homes, day care Maharashtra, UP and Delhi
center's and such other  Provided employment to
facilities for senior
Page 10
 citizens and measures
for reducing inequalities
faced by socially and
economically backward
groups;
iv) ensuring environmental
sustainability, ecological
balance, protection of
flora and fauna, animal
welfare, agroforestry,
conservation of natural
resources and
maintaining quality of
soil, air and water
v) protection of national
heritage, art and culture
including restoration of
buildings and sites of
historical importance
and works of art; setting
up public libraries;
promotion and
development of
traditional arts and
handicrafts
vi) measures for the
benefit of armed forces
Page 11
over 61,000 poor women
and 325 women in UP by
engaging them in making
agarbattis using pedal
machines and financial
assistance by loans
 Reliance industries ltd
 Budget- 86.11 Cr
 Project- Tree
Plantation(2017-18)
 Location- AP, Gujarat, MP,
Maharashtra, Punjab
 7 million saplings planted to
promote biodiversity on
world environment day and
more than 20,000 people
participated from over 150
villages
 India Tourism Development
Corporation Ltd.
 Budget- 0.51 Cr
 Project- Protection of
National Heritage (2017-18)
 location- New Delhi
 The Company has
contributed some amount
towards cleaning of Qutub
Minar, Red Fort and Old Fort
for protection of national
heritage
 Hindustan Petroleum Corp
ltd
 veterans, war widows
and their dependents;
vii) training to promote
rural sports, nationally
recognized sports,
Paralympic sports and
Olympic sports;
viii) contribution to the
Prime Minister’s
National Relief Fund or
any other fund set up by
the Central Government
for socio-economic
development and relief
and welfare of the
Scheduled Castes, the
Page 12
 Project- Armed Forces Flag
Day (2017-18)
 budget- 0.75 Cr
 location- New Delhi
 contributed some amount of
money to armed forces for
providing care, support,
rehabilitation and financial
help to the disabled, non-
pensioners, old and war
widows
 Birla Corporation Ltd
 Budget- 0.11 Cr
 Project- Promotion of Rural
Sports (2017-18)
 Location- Chanderia-
Rajasthan, Satna-Madhya
Pradesh
 The Company provides
financial support in
organizing various State
level sports meet including
State level Kabaddi.
 Tata steel ltd
 Budget- 44.25 Cr
 PROJECT- Jyoti Fellowship
(2014-15)
 Location- Jharkhand, Orissa,
West Bengal
 Tata steel awards Jyoti
fellowship to meritorious
students from SC AND ST to
 Scheduled Tribes, other ensure that they continue to
backward classes, pursue their dreams
minorities and women
ix) contributions or funds  Titan company ltd
provided to technology  Budget- 0.50 cr
incubators located  Project- technology
within academic incubation (2017-18)
institutions which are  Location- Tamil Nadu
approved by the Central  Company invested in
Government technology incubation by
incubating companies in
space chosen areas through
institutes of repute.

x) rural development  National mineral

projects slum area development Corporation
development Ltd(NMDC)
 Budget- 40.56 Cr
 Project- Integrated village
development (2017-18)
 Location- Chhattisgarh,
Karnataka, MP
 Set up 13 water storage
tanks, 24 well, 18 ponds &
50 irrigation pumps and
supports 46 anganwadis.

Page 13
 Corporate Social Responsibility in ONGC
CSR has emerged in ONGC as a vital tool for social value creation with
Triple Bottom Line Approach - People, Planet & Profit. The approach is
to create a Positive Impact on Society, Shared Value for business and
communities and involving maximum Stakeholder Participation.
Team CSR has defined a set of core values for themselves- Compassion,
Conviction and Innovation - to guide them in serving the under-
privileged and extends to ONGC’s partners, stakeholders, communities
and even the environment.
In recognition of its role as a 'responsible leader', ONGC’s CSR
initiative continues its quest to make positive, tangible difference in the
lives of the vulnerable and disadvantaged, especially in and around its
operational areas.
ONGC with its CSR activities in India continues to cater to the
developmental needs across the following focus areas:

 Education including vocational courses

 Health Care
Page 14
 Entrepreneurship (self-help & livelihood generation) schemes
 Infrastructure support: roads, bridges, schools, hospitals in and
around the company's operational areas
 Environment protection, ecological conservation, promotion
 Protection of heritage sites, UNESCO heritage monuments etc.
 Promotion of artisans, craftsman, musicians, artists etc. for
preservation of heritage, art & culture
 Women empowerment, girl child development, gender sensitive
projects
 Water management including ground water recharge
 Initiatives for physically and mentally challenged
 Sponsorship of seminars, conferences, workshops etc. and
 Promoting sports/sports persons; supporting agencies promoting
sports / sports persons

Process Flow for CSR Project at Work Center in ONGC

Page 15
  The CSR projects/programs/initiatives, to be undertaken must fall
within the purview of the Schedule VII of the Companies Act, 2013
 All CSR activities will be in the form of projects/programs, which
will, as far as possible, entail the following components:
i. Need Based Assessment/ Baseline survey/ Study where
considered necessary/ feasible;
ii. Identification of specific and measurable objectives/ goals in
identified sectors and geographies;

Page 16
 iii. Formation of the project and preparation of Detailed Project
Report(DPR);
iv. Identification of time lines- clear specification of start date and
end date;
v. Specification of annual financial allocation;
vi. Clear identification of beneficiaries (by name where possible);
vii. Clear identification of milestones for the complete duration of the
project/programme;
viii. Preparation and signing of agreement with implementing
agencies;
ix. Preparation and implementation of a comprehensive and
concurrent documentation procedure;
x. Robust, periodic review and monitoring;
xi. Evaluation and assessment, preferably both concurrent and
final(wherever possible, by a competent third party);
xii. Mandatory Reporting

CSR PROJECTS UNDERTAKEN BY ONGC

The vision of sustainable growth drives both business decisions as well
as ONGC's CSR work. The CSR activities are essentially guided by project
based approach in line with the guidelines issued by the Department of
Public Enterprises and Ministry of Corporate Affairs of the Government
of India. The CSR initiatives in India by ONGC were marked by
unrelenting commitment to several large – scale key projects as well as
initiation of several new projects identified under the 12 focus areas of
ONGC.

ONGC, in its quest for oil and gas, charters remote rural locations and is
in a constant interface with underprivileged local communities which
results in better understanding of the community and consequently an

Page 17
enhanced sense of responsibility and accountability to the communities
whose lives they touch. A well-defined set of objectives, clearly
delineated beneficiaries, strategy and project activities characterize CSR
projects undertaken by the oil and gas company to yield discernible,
long-term, sustainable benefits for the communities in question.

 SWATCH BHARAT- A CSR INITIATIVE BY ONGC

The Swatch Bharat Campaign is implemented across ONGC by

conducting regular cleanliness drives in office premises, installations
and in and around operational areas of ONGC. The historic Jantar
Mantar adopted by ONGC witness's regular cleanliness drive on weekly
basis to retain its magnificent glory. Under Swatch Smarak, ONGC
would incorporate up gradation, beautification, cleanliness and
maintenance of monuments including construction,
restoration/refurbishment, illumination, landscaping etc based on a
Comprehensive Conservation and Development Plan as developed by
ASI. For Swatch Vidhyalaya campaign, the project of providing
sanitation facilities to 8500 schools across India is through NGOs and
Sulabh Sauchalaya. ONGC aims to create 50,000 individuals household
latrines per year at various operational areas by financially supporting
Page 18
the state government sanitation missions there. 500 events per annum
such as Quiz competition, drawing competitions, poster competition,
etc. are also to be conducted to implement the campaigns on real time
basis and to bring greater awareness among the employees and school
children.

 HARIT MOKSHA- A UNIQUE CSR VENTURE

This unique CSR venture with Mokshda Paryavaran Evam Van Suraksha
Samiti (Mokshda PEVSS) has led to the development of an energy-
efficient and environment friendly wood based crematorium with a
system called Mokshda Green Cremation System (MGCS) which is
capable of reducing wood consumption by 60% besides minimizing air
and water pollution in a significant manner. Now, there are 10 such
MGCS units across the cities of Vadodara, Cambay, Ahmedabad and
Delhi.

Page 19
  ONGC-Eastern Swamp Deer Conservation Project in
Kaziranga National Park

The project aims at successfully conserving the species of the Eastern

Swamp Deer. Understanding the species and the habitat, developing
stringent conservation action initiatives that could prevent extinction
and examining the possibility of translocation of the species to
additional areas to conserve species and habitat will be important
project activities. The project is in the first phase which consists of
gathering information on the species.

 Sahara- A helping hand to the destitute

Page 20
Background

Shraddha Rehabilitation Foundation, is an NGO dealing with the

problem of the mentally ill Road side destitute. Shraddha is a humane
experiment, perhaps the only one of its kind in India, providing
treatment, custodial care and rehabilitation to a neglected group of
mentally-ill road side destitute and reuniting them with their lost
families. It is a combination approach that marries medication,
innovative psychosocial intervention and occupational engagement.

ONGC’s Support

ONGC has supported this project by providing 100 beds to the mentally
ill road-side destitute so as to provide some comfort to these destitute
along with a Diesel Generator for use during power cuts.

Beneficiaries

At present there are about 60-65 destitute in the rehabilitation centre,

it is understood that in the city of Mumbai there are around 500 such
road-side destitute aimlessly roaming in the metropolis of Mumbai.
Such a project can help the society and the nation at large.

Page 21
  Swavalamban: Reach where needed

Background of the Project

The ONGC Cauvery Asset, Karaikal in Southern part of India organized

Artificial Limb Camp in the year 2006 in association with Rotary Club,
Karaikal.

Need Analysis

The Base Office of Cauvery Asset is situated in Karaikal, which falls in

the Union Territory of Puducherry. The nearest well-equipped Hospital
is 300 km away from Karaikal.

Due to poverty, the polio affected persons and accident victims are
notable to get artificial limbs. Many NGOs/Voluntary Organisations
conduct regular Health Camps and Eye Camps.

However, it was noticed by the Asset that no NGOs/ Voluntary

Organisations came forward to conduct the Artificial Limb camp, as it
requires professional expertise from places like Jaipur and the project
involves huge expenditure.

Page 22
Hence, ONGC took up the challenges of organising a specific camp to
distributed artificial limbs. Beneficiaries of the Camp were mostly from
the operational districts of Cauvery Asset , Karaikal. The list of
beneficiaries was screened and finalized by Rotary Club in association
with ONGC.

Beneficiaries

The Camp provided 175 callipers/Jaipur foot to 115 nos. of needy and

downtrodden people in and around Karaikal, who could not afford to
spend money for the same. The Asset organized another Camp with the
association of Rotary Club wherein 167 callipers /Jaipur foot and
crutches were provided to 97 nos. of persons from 12to 17Th February
2008.

Support from ONGC

During last two years, the Rotary Club has carried out project named
Rotaplast for corrective surgery for cleft lip palates. More than 100
patients per year are getting benefits. Medical professionals and
paramedical staff from United States and other countries attend the
project. ONGC has supported this initiative during last year, ONGC
Mahila Samiti, the Wives Association of ONGC employees, in
association with Rotary Club of Karaikal conducted free Hearing Aid
Camp in the premises of ONGC. Hundreds of patients benefitted out of
this camp.

 Swajaldhara: Water Management in Andhra

Pradesh

Page 23
Background

Water is the life line and is also the main source of disease and
destruction in the Society. The Coastal India is always infested with
contaminated water with water born diseases because of water logging
in these areas. It is no different situation in Andhra Coastal area
particularly Kona Seema, where we operate. A source of clean water is
quite a need for these villages.

Beneficiaries and the Need Analysis

There is a village called Turpupalem (Kona Seema), Malkipuram

Mandal, East Godavari, District, Andhra Pradesh nearer to sea-coast.
This village has a population of 3,000 people belonging to lower castes.
Ninety percent (90%) of the people are below poverty line. They are
drinking the water from dug water wells. The people of the village
collect water from these wells for the drinking purpose and also feed
animals, wash clothes etc. near these wells, thereby the hygiene near
these wells has been at stake. The water taken out from the wells goes
inside and continuously contaminates the water. This leads to diseases
and illness to the villagers. Village Sarpanch, who is aware of the CSR
activities undertaken by ONGC, approached the Head- HR/ER for
providing Hand Pumps. So that the villagers will not only get a
Page 24
protected water but also to get the water for cluster of houses nearer
their hamlets which saves time in fetching the water.

ONGC’s support

ONGC provided support to the village by extending support to 20 Hand

Pumps in the village. The hand bore wells have already been
inaugurated on 10th February, 2008. Now the water is protected to a
large extent since the hand operated pumps hardly allow the water to
go back unlike open wells. The villagers are so much grateful to the
ONGC for the health conscious Projects undertaken by ONGC,
Rajahmundry. Providing protected water is always a priority under CSR
of ONGC.

 Nanhi Kali

Background

Teaching an individual to make bread and not giving him bread, is part
of our CSR policy. In line with this, ONGC very pro-actively is associated
with Nanhi Kali which was incepted in 1996 by the KC Mahindra
Education Trust and has been successful in reaching out to

Page 25
28000 beneficiaries so far. Recently, KC Mahindra Education Trust has
partner with Nandi Foundation to jointly manage Nanhi Kali. Nanhi Kali
was incepted to empower women by educating them. The realization
that girls constitute more than3/5th of total out of school, primary
school age population in the world has got the issue of girl’s education
to the fore at national and international front. Female children are
generally neglected and exploited at an early age. It is only through
education that the girl child can arm herself to the independent and
self-reliant.

Details of selection of target population: Following criteria is adopted

to identify the beneficiary:

(a) Girl children who are enrolled in any Government school. Out
of school children are also encouraged to enrol in school through bridge
courses.

(b) Girl children belonging to the poorest section of the society (family
income being below Rs.18, 000/- per annum).

(c) Girl child who is a first generation learner.

(d) Girl children belonging to Dalit, tribal and migrant communities.

(e) Eldest girl child and girl children with many siblings.

(f) Girl children from communities where stereotypes high-up.

(g) Girl children from female house-holds.

(h) Disabled girl children.

ONGC’S SUPPORT

Page 26
ONGC has partnered with Nanhi Kali to sponsor 50 students from Class I
to VII and another 50 students Class VIII to X. Progress is monitored
monthly, quarterly and yearly by Nanhi Kali. ONGC has monitored the
progress of the girl child by retaining the profile of the students and
their living environment of the beneficiaries which are sponsored by
ONGC.

Awards
 Golden Peacock Award for Excellence in Corporate Social
Responsibility in Emerging Economies' 2006 - by World Council for
Corporate Governance, UK.
 The Gold Trophy for SCOPE meritorious award for Corporate
Social Responsibility & Responsiveness for the year 2007-08 and
Gold Trophy for R&D, Technology Development & Innovation for
the year 2008-09.
 Cauvery Asset, Kariakal of ONGC has been awarded INR 0.5
million and Citation by the Government of Tamil Nadu for its
valuable contribution towards CSR during the year 2007-08.
(Awarded in October 2009)

Questionnaire

Page 27
We carried out a survey to assess the level of awareness of ONGC
employees about the existing Corporate Social Responsibility activities
and policies of ONGC. In order to collect data for this survey, we
designed the following questionnaire. We took data of 80 employees
from different sections and analysed them.

Q1. Are you aware of the term CSR?

a) YES
b) NO

QUESTION 1
3%

98%

YES NO NA

INTERPRETATION:- 97% of the employees in ONGC are familiar with the

term CSR.

Q2. If yes, what is CSR in your opinion? (Check all that apply)

a) Charity and philanthropy

b) Responsibility of organisation towards its market environment
c) Responsibility of organisation towards the society and public at
large
d) All of the above

Page 28
 INTERPRETATION: - According to 70% of the employees CSR means
Responsibility of the organisation towards the society and public at
large. 23% of the employees gave correct response
(i.e. all of the above). The scope of CSR is not limited to the society
and public only, but it also covers the responsibility towards the
market environment as well.

Q3. In which era CSR concept started flourishing?

a) 1930
b) 1960
c) 1950
d) 1970

Page 29
 INTERPRETATION: - CSR started flourishing in the era of 1960s. 33%
of the employees are aware of the fact.

Q4. Under the provisions of which of the following Acts, CSR policy is
enforced by the Government of India?

a) Indian Contract Act

b) Companies Act
c) Charitable Endowments Act
d) Indian Trade Union Act

Page 30
 Q4
15% 6%

79%

Indian Contract Act Companies Act Charitable Endowments Act

Indian Trade Union Act NA

INTERPRETATION: - CSR policy is enforced by the Government of

India under the provisions of Companies Act 2013, about which
more than 75% of the employees are aware. But 15% employees
marked Charitable Endowments Act.

Q5. What percentage of net profits is mandatory to contribute towards

CSR activities for any company according to the Act passed?

a) At least 2.5%
b) At least 2%
c) At least 1%
d) At least 1.5%

Page 31
INTERPRETATION: - Under Companies Act 2013, 2% of net profits is
mandatory to be contributed towards CSR activities. Around 77% of the
employees responded correctly. About 9% employees thought it might
be 2.5%.

Q6. CSR is applicable to any company having a particular profit amount

for the preceding 3 financial years. What is the profit benchmark for
any company for CSR to be applicable?

Any company having:

a) net worth of Rs. 500 Crore or more; or

b) turnover of Rs. 1000 Crore or more; or
c) net profit of Rs. 5 Crore during any financial year
d) All of the above

Page 32
 Q6
11% 12%
1%
9%

67%

net worth of Rs. 500 Crore or more; or turnover of Rs. 1000 Crore or more; or
net profit of Rs. 5 Crore during any financial year net profit of Rs. 5 Crore during any financial year
NA

INTERPRETATION: - . CSR is applicable to any company having net

worth of Rs. 500 Crore or more; or turnover of Rs. 1000 Crore or more;
or net profit of Rs. 5 Crore during any financial year, for the preceding 3
financial years. 67% of respondents answered correctly. Also 11%
employees didn’t responded to the question.

Q7. What is sustainability?

a) When a product sustains its profit

b) A product made of dependable material
c) When a company creates a product to solve a need for society
and makes a profit
d) A product that is profitable and makes consumer satisfy a need

Page 33
 Q7
9%
10% 5%

24%

53%

When a product sustains its profit

A product made of dependable material
When a company creates a product to solve a need for society and makes a profit
A product that is profitable and makes consumer satisfy a need
NA

INTERPRETATION: - Sustainability means when a product sustains its

profit. But 52% employees merged it with CSR concept and answered it
as, when a company creates a product to solve a need for the society
and makes profit.

Q8. Sustainability and CSR concern which of the following aspects of an

organization’s behaviour, performance or impacts? (Check all that
apply)

a) Economic performance
b) Environmental stewardship
c) Social responsibility
d) Ethics

Page 34
INTERPRETATION: - Sustainability and CSR are concerned with the
Economic Performance, Environmental stewardship and Social
Responsibility of an organization.

Q9. All of the following are major trends behind the CSR phenomenon
except:

a) Knowledge
b) Globalisation
c) Sustainability
d) The failure of private sector

Page 35
INTERPRETATION: - The failure of private sector is not a major trend
behind the CSR phenomenon and approx. 70% of the employees
responded correctly.

Q10. Whether in your opinion contribution towards disaster relief

qualifies as CSR?

a) Yes
b) No
Q 10
18% 4%

79%

Yes NO NA

Page 36
INTERPRETATION: - 79% of the employees are aware about the fact
that contribution towards disaster relief qualifies as CSR.

Q11. Whether the Reporting of CSR activities is mandatory in Board

Report of a company?

a) Yes
b) No

Q 11
3%

98%

YES NO NA

INTERPRETATION: - The Reporting of CSR activities is mandatory in

Board Report of a company and all the respondents responded
correctly except 3% who didn’t responded.

Q12. ONGC can undertake CSR projects and activities-

a) In India only
b) Both, In India as well as outside India

Page 37
 Q 12
5%

49%

46%

In India only Both, In India as well as outside India NA

INTERPRETATION: - The employees got confused among both the

options. ONGC can undertake CSR projects only in India.

Q13. CSR activities are directed by which of the following functional

directors in ONGC

a) Human Resource Director

b) Finance director
c) T&FS Director
d) Exploration Director
Q 13
3% 1% 1% 3%

93%

Human Resource Director Finance director T&FS director

Exploration Director NA

Page 38
INTERPRETATION: - In ONGC Human Resource Director directs the CSR
activities and more than 90% employees possess the knowledge
regarding it.

Q14. Which activity would not qualify as CSR activity in your opinion?

a) ONGC distributing cycles, computers etc to the underprivileged

b) Planting of saplings in operational areas by ONGC
c) ONGC providing financial aid to war widow
d) ONGC providing benefits (Medical facilities) to its employees and
their families

Q 14
2%
5% 2%
2%

ONGC distributing cycles, computers etc to the underprivileged

Planting of saplings in operational areas by ONGC
ONGC providing financial aid to war widow
88%
ONGC providing benefits (Medical facilities) to its employees and their families
NA

INTERPRETATION: - All the activities except ONGC providing benefits

(Medical facilities) to its employees and their families are included as
CSR activities and about 88% answered correctly.

Q15. Does ONGC organise training sessions to enhance the

understanding of CSR among the employees?

a) Regularly

Page 39
 b) Frequently
c) Not at all

Q 15
25%

44%

31%

Regularly Frequently Not at all

INTERPRETATION: - Mostly employees marked the third option i.e. not

at all. This shows that ONGC does not organise training sessions to
enhance the understanding of CSR among the employees.

Q16. Match the following according to CSR projects undertaken by

ONGC:-

1.Project Udaan a) Sponsor 50 students from

Class I to VII and another 50
2.Project Sahara students Class VIII to X.

3.Project Nanhi Kali b) This project seeks to expand

livelihood opportunities for 400
4.Project Utkarsh households in one year through
training of women in skills like
tailoring, soft toy making etc.

Page 40
 c) A total of 750 students of J&K
at the rate of Rs. 1,21,000.00/
trainees per batch for period of
90 days are to be trained in a
span of 5 years, to enhanced
their skills and make them
employable

d) Supported this project by

providing 100 beds to the
mentally ill road-side destitute.

a) 1(b)-2(d)-3(c)-4(a)
b) 1(c)-2(a)-3(d)-4(b)
c) 1(c)-2(d)-3(a)-4(b)
d) 1(d)-2(c)-3(a)-4(b)

Q 16
22% 14%
5%

4%

56%

Option a Option b Option c Option d NA

INTERPRETATION: - 56% of the employees are aware about the CSR

projects undertaken by ONGC.

Page 41
Q17. ONGC has taken initiative in long term conservation of which of
the following endangered species:

a) One horned Rhinoceros

b) Red headed vulture
c) Eastern Swamp deer
d) Wild water buffalo

INTERPRETATION: - ONGC has taken initiative in long term

conservation of Eastern Swamp Deer and 41% responses are correct.
Also 43% employees thought it’s one horned Rhinoceros.

Q18. Which historical monument is not adopted by ONGC for

maintenance as well as cleanliness?

a) Mahabalipuram in Tamil Nadu

b) Ellora caves and Elephanta caves in Maharashtra
c) Golkonda Fort in Hyderabad
d) Humayun’s Tomb in Delhi

Page 42
 Q 18
16% 4% 21%

12%

47%

Mahabalipuram in Tamil Nadu Ellora caves and Elephanta caves in Maharashtra

Golkonda Fort in Hyderabad Humayun’s Tomb in Delhi
NA

INTERPRETATION: - Humayun’s Tomb in Delhi is not adopted by ONGC

for maintenance as well as cleanliness and approx. 50% of the
employees are aware about it.

Q19. Which of the following awards is won by ONGC in the field of CSR
in the year 2016?

a) The FICCI Award

b) The Green Worlds Award
c) The Sustainability Award
d) The WAF Award

Page 43
 Q 19
19%

5%

52%

14%

10%

The FICCI Award The Green Worlds Award The Sustainability Award
The WAF Award NA

INTERPRETATION: - 52% employees are aware about that ONGC won

The FICCI Award in the field of CSR in the year 2016.

Q20. ________ is the official Twitter hashtag used for ONGC CSR
activities.

a) #ongchelp
b) #ONGCCares
c) #ONGCCSR
d) #CSR_ONGC

Page 44
INTERPRETATION: - #ONGCCares is the official Twitter hashtag used for
ONGC CSR activities but only 17% employees are aware about it. Mostly
(46%) answered #ONGCCSR.

CONCLUSION-
According to this survey, the level of awareness of ONGC employees
about the existing Corporate Social Responsibility activities and policies
are that 60% of the employees are aware about CSR and ONGC CSR
while 40% are unaware about it.

SUGGESTIONS-

Page 45
 To increase awareness of employees regarding CSR, ONGC should
conduct workshops, seminars, Quiz competitions. These activities
will increase their knowledge base.
 It should publicize CSR activities internally to all employees and
externally to all other stakeholders by issuing internal newsletters,
uploading news about CSR on ONGC’s Official Website etc.
 Social media, such as Twitter, Facebook etc., is also a strong tool
for spreading awareness about CSR. Employees should follow
Twitter account i.e, ONGC_CSR.
 Employees should be involved and given responsibility to figure
out different ways and ideas to carry out and undertake CSR
activities.

Page 46