AMADEUS uae

What it does: Offers, provides,

Best known for: Making…

Staff stats: about 200 employees

The good bits: Reported to have a good work environment …

The not-so-good bits: The company has long working hours …

Hiring grads with top marks in: IT & Computer Sciences…

The Amadeus story 

Banglalink is the third biggest mobile…

bout the office/building/facilities

Dubai
Amadeus I.T. Group S.A. (Dubai BR) is perfectly located in the very sleek and modern office
building , Festival Tower , in the booming retail district of Dubai Festival City. The Tower has
360 degree views of Dubai and is adjacent to the Festival City Mall and the Intercontinental and
Crowne Plaza hotels. Dubai International Airport is also a mere 10 minute taxi ride from the
office.

Amadeus I.T. Group S.A. (Dubai BR) is the regional headquarters of Amadeus overseeing the
Middle East North Africa region by bringing together the different expertise of Amadeus: airline
distribution, airline IT, airport IT, travel agency and buyer solutions. The regional hub is
interfacing with the 17 local Amadeus Commercial Organisations (ACOs) servicing 21 countries
in the MENA region as well as regional and local airlines and customers.

Amadeus office in Dubai, United Arab Emirates

Dubai is home to the regional headquarters of Amadeus for the Middle East and Africa region.
We work directly with customers including travel agencies, airlines, and airports.

Working with us in Dubai, United Arab Emirates

The Dubai office is a diverse environment, with over 24 nationalities all working together to help
our regional customers serve their customers better. We work with 23 local Amadeus
Commercial Organizations (ACOs) in the Middle East & Africa region. We work with our
customers on areas including payment solutions, mobile solutions and travel intelligence. The
Dubai office is in the retail district of Dubai Festival City, in a contemporary office building, the
Festival Tower. The Tower has 360-degree views of Dubai, and is close to the airport, making it
easy to travel around the region.
The new modern office is conveniently located on the 1st floor of Rolex Tower on Sheikh Zayed
Road, in close proximity to the airlines and travel community, and featuring high tech tools to
enhance support and service towards Amadeus’ customer base in Dubai.

Amadeus’ move is part of the current expansion plans of Amadeus Gulf. New modern
headquarters were inaugurated in Abu Dhabi few months ago while Amadeus Gulf has expanded
its presence from the UAE to other key markets such as Bahrain and Oman, and currently has
full-fledged offices in Manama and Muscat. These strategic moves are aimed at complementing
the fast-growing Gulf travel and tourism sector.

A joint venture between Amadeus IT Group SA, Spain and Etihad Airways, Amadeus Gulf was
established in the UAE in 2002. Amadeus is one of the largest GDS providers serving the
worldwide travel and tourism industry, with an estimated market share of nearly 38 per cent in
2011 (air travel booking transactions). Amadeus holds the number one position in travel
distribution in the Middle East.

Amadeus is a provider of advanced technology solutions for the global travel and tourism
industry. The company acts both as a worldwide network connecting travel providers and travel
agencies through a highly effective processing platform for the distribution of travel products
and services, and as a provider of a comprehensive portfolio of IT solutions which automate
certain mission-critical business processes, such as reservations, inventory management and
operations for travel providers.

(linkedin) Overview
Amadeus provides the technology which keeps the travel sector moving - from initial search to
making a booking, from pricing to ticketing, from managing reservations to managing check-in
and departure processes.

Our products and solutions help to improve the business performance of our customers; travel
agencies, corporations, airlines, ground handlers, hotels, railways, car rental companies, airports,
cruise lines, and ferry operators. [end]
https://www.phocuswire.com/EbixCash-Amadeus-partnership

The recruitment process 

https://jobs.amadeus.com/locations/amadeus-dubai-emirates

The first step …

Remuneration
For interns, the reported monthly salary is fixed at …

Trainer And Customer Support Specialist AED 10,335

Sales Manager AED 12,300

Sales and Marketing Manager AED 12,854

Travel Coordinator AED 11,962

Reservation Consultant AED 5,642

Career prospects
For fresh graduates …

Travel Coordinator Intern

Reservation Consultants

The culture 
The work environment is described as …
I have been working at Amadeus for more than a year

Pros

very nice environment and culture, flexible as long as you finish your work,

Cons

upper management seems in a different world.

Pros

competitive salary
great HR policies that give mutual respect to both parties
mutually agreed on deadlines, no staying past working hours

Cons

very tough client

mediocre tasks, this is the biggest bummer you feel unsatisfied with your job
technically incapable management
waterfall model and not agile
limited working opportunities in Dubai office and in Dubai in general

Advice to Management

Hire technically capable people.

I worked at Amadeus full-time for more than 10 years
Pros

Knowledge they impart on their employees is impeccable. Most of them who joined Amadeus
has remained there for many many years or focused to work until their retirement. Power house
of people management.

Cons

People movement is limited, which creates the barrier to bring in new talent.

Good environment to work and grow. The more you work the more you get a chance to improve
and get chances. Management are fair to employees. Benefits are high specially the medical
insurance

Productive, Learning Atmosphere

Web Developer (Current Employee) – Dubai – January 23, 2018
Worked on all the latest technologies plus the team coordination is perfect. No partiality at all,
we get to learn everything new that we want to.It has one of the best It environments that you
may find anywhere in gulf.

Good working environment with less benefits as contractors

Software Engineer (Current Employee) – Dubai – May 11, 2017
Its very good working envirionment to work in environment with flexible office hours. there is no
strict timing, but in terms of benefits its difficult especially for contractors

How are the working hours at Amadeus IT Group SA?

Asked May 11, 2017

1 answer
It is from 9 am to 6 pm

How should you prepare for an interview at Amadeus IT Group SA?

Asked May 11, 2017

Know about different technologies

CHALLENGES
• High expectations
• Ability to work under pressure and demands
• Load volume of work within a short deadline
• Long and flexible working hours
• Flexible working hours on public holidays and weekends
• Shifting working schedule including night shift
SKILLS, EXPERIENCE AND QUALIFICATIONS

I worked at Amadeus

Pros

Professional and well defined procedures. Organised and well controlled organisation
Cons

Highly bureaucratic and slow decision making

Advice to Management

Please take care of your junior employees

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Social contributions 
Banglalink assisted in the…

The first academic institution to benefit from the new partnership is a community school in
Senegal.

The first academic institution to benefit from the new partnership is a community school in
Senegal.

Dubai Cares, part of Mohammed bin Rashid Al Maktoum Global Initiatives, has signed a
partnership agreement with Amadeus Gulf to deliver quality children and young adults living in
underprivileged communities in developing countries.

The first academic institution to benefit from the new partnership is a community school in
Senegal. According to figures taken from Index Mundi, Senegal has a literacy rate of just over
50% and low enrolment rates for primary and secondary education.

H.E. Tariq Al Gurg, CEO at Dubai Cares said: “Despite progress over the years, Senegal’s
education system faces major challenges which include regional disparities in school enrolment
and completion, low levels of learning outcomes, outdated curricula, poor learning conditions
and linguistic barriers to name a few.

“Amadeus’ support of our ‘Adopt a School’ initiative will, without a doubt, make a genuine and
tangible impact on the lives of Senegalese marginalized children, their families and
communities. We at Dubai Cares value Amadeus’ contribution which reflects the significant role
that the corporate world plays in support of a common cause”.
In addition to committing key financial resources, Amadeus Gulf is also encouraging 30 of its
customers based in the region to generously donate funds to the initiative as well. The funds
were raised by Amadeus team members selling raffle coupons to their friends and families.

Graham Nichols, managing director of Amadeus Gulf, said: “While our 30th anniversary is a
time to reflect on our company’s past, we wanted to take this opportunity to look to the future.

"Partnering with Dubai Cares enables us to make a clear impact on local communities by
empowering the next generation with the skills they need to thrive. We would like to thank our
customers, as well as Dubai Cares, for their partnership in making this project a reality.”

The vibe of the place

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