473267939.

xlsx
OPERATIONS

VENDOR RESPONSE REQUIRED

Out of the Config Code Work

Box Required Customization Around Do Not Meet
REQ ID SERVICE CATEGORY SUB-CATEGORY REQUIREMENT NOTES PRIORITY Required
Provide secure  website for
exchange of client user
OP.001 Data Security Technology information Required (2)

User ID
Date / Time Stamp
Transaction Type
Screen / Tab / Record IDs
Monitor and Original Data
OP.002 Control Audit Logs Security Record all system transactions Data Change Made Required (2)
Monitor and Report all system transactions User ID
OP.003 Control Audit Logs Security by user User Name Required (2)
Transaction Type
Monitor and Report all system transactions Transaction ID
OP.004 Control Audit Logs Security by transaction type Screen / Tab / Record ID Required (2)
Monitor and Report all system transactions Function Name
OP.005 Control Audit Logs Security by function Function ID Required (2)
Monitor and Report all system transactions
OP.006 Control Audit Logs Security by date range Required (2)

Testing must be performed

utilizing a representative data
Data set, not a selective set of 'clean'
OP.007 Implementation Management Test data. Required (2)
Data
OP.008 Implementation Management Test UAT data must be scrambled Required (2)
Data Training data must be
OP.009 Implementation Management Test scrambled Required (2)
Code must be Unit tested prior
OP.010 Implementation Deliverables Test to release Required (2)

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OPERATIONS

VENDOR RESPONSE REQUIRED

Out of the Config Code Work

Box Required Customization Around Do Not Meet
REQ ID SERVICE CATEGORY SUB-CATEGORY REQUIREMENT NOTES PRIORITY Required
Provide Treasurer a training
course outline and schedule
for review and acceptance at
least thirty (30) calendar
days prior to the beginning
of scheduled training

OP.011 Development Train Deliverable Required (2)

Submit all training packages
to Treasurer for review and
acceptance at least twenty-
one (21) calendar days prior
to the beginning of
scheduled training

OP.012 Development Train Deliverable Required (2)

Review and approve or reject
substitutions for key staff.
Treasurer reserves the right
to interview any substitute
key staff.

Monitor and
OP.013 Control Staffing Staffing Critical (1)
Provide an Project Manager
for the project who will serve
as the Treasurer's single
point of contact for the
duration of the Project.

OP.014 Staffing Staffing Staffing Critical (1)

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OPERATIONS

VENDOR RESPONSE REQUIRED

Out of the Config Code Work

Box Required Customization Around Do Not Meet
REQ ID SERVICE CATEGORY SUB-CATEGORY REQUIREMENT NOTES PRIORITY Required
The Contractor Project
Manager must be
empowered to act on behalf
of the Contractor.
OP.015 Staffing Staffing Staffing Critical (1)
Contractor Project Manager
must resolve any problems
and contract disputes in an
efficient and timely manner
related to items such as
roles, responsibilities,
performance against SLAs or
Change Requests

OP.016 Staffing Staffing Staffing Critical (1)

Provide consistent coverage
for all roles being performed
by key resources

OP.017 Staffing Staffing Staffing Critical (1)

Provide a Data Migration /
Conversion Manager for the
duration of the project.

OP.018 Staffing Staffing Staffing Critical (1)

Provide document repository
tools and administer security
permissions for the tools

OP.019 Implementation Deliverables Security Required (2)

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OPERATIONS

VENDOR RESPONSE REQUIRED

Out of the Config Code Work

Box Required Customization Around Do Not Meet
REQ ID SERVICE CATEGORY SUB-CATEGORY REQUIREMENT NOTES PRIORITY Required
Ensure the Contractor's
Project team has passed
privacy/security and data
handling training
OP.020 Data Security Staffing Critical (1)
Provide documented
procedures to perform
background checks on
personnel with administrative
or other privileged access to
servers, applications or
customer data

OP.021 Staffing Security Deliverable Critical (1)

Demonstrate that the security
Policies / staff average more than four
Procedures / years' experience in
Standards / information and network
Methodologies / security
OP.022 Staffing Security Approach Critical (1)
Demonstrate that more than
75% of the Contractor's
security staff has security
industry certification, such as
from the Certified Information
Systems Security
Professional certification
program (www.isc2.org),
Global Information
Policies / Assurance Certification or
Procedures / equivalent
Standards /
Methodologies /
OP.023 Staffing Security Approach Critical (1)
Import files in defined file
OP.024 Infrastructure File Transfer Import format CSV, XLS, BAI, PDF, TXT, OTHER Required (2)
Export files in defined file
OP.025 Infrastructure File Transfer Export format CSV, XLS, BAI, PDF, TXT, OTHER Required (2)

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OPERATIONS

VENDOR RESPONSE REQUIRED

Out of the Config Code Work

Box Required Customization Around Do Not Meet
REQ ID SERVICE CATEGORY SUB-CATEGORY REQUIREMENT NOTES PRIORITY Required

Provide draft of the TMS

Technical Implementation
Management Plan to Treasurer
within 12 weeks from contract
execution.
OP.026 Implementation Plan Deliverable Required (2)

Review / Revise / Approve TMS

Implementation Plan with
Treasurer within 18 weeks from
contract execution.
OP.027 Implementation Plan Deliverable Required (2)

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MAINTENANCE & SUPPORT

VENDOR RESPONSE REQUIRED

Out of the Box Config Required Code Customization Work Do Not

REQ ID SERVICE CATEGORY SUB-CATEGORY REQUIREMENT PRIORITY Required Around Meet
Maintenance & Request Help Desk / Call Center support when
MS.001 Support Help Desk Support required during business hours Critical (1)
Maintenance & Request Help Desk / Call Center support when
MS.002 Support Help Desk Support required outside of business hours Critical (1)
Maintenance & Track reported bug / defect in a web-based
MS.003 Support Help Desk Support tracking tool. Required (2)
Maintenance & Provide on-going maintenance on the
MS.004 Support Help Desk Support application as defined. Critical (1)
Maintenance & Request enhancements / change
MS.005 Support Help Desk Support Required (2)
Provides customer support  via phone
MS.006 Communication Help Desk Support Required (2)
Provides customer support  via web-based
MS.007 Communication Help Desk Support chat Required (2)
Provides customer support via web portal help
MS.008 Communication Help Desk Support desk ticket submission. Required (2)
Provides self-service help desk 'ticket'
MS.009 Communication Help Desk Support submission Required (2)
Provides self-service help desk 'ticket' tracking
MS.010 Communication Help Desk Support Required (2)
Provides self-service help desk 'ticket'
MS.011 Communication Help Desk Support reporting Required (2)
Maintains that there is a guaranteed response
time to client queries/issues (as defined in the
MS.012 Communication Help Desk Support SLA) ; Critical (1)
Major version enhancements are scheduled at
MS.013 Development Deliverables Software least  annually Important (3)

If SaaS, client may test functionality changes

Release before version upgrades or changes
MS.014 Development Management Test Critical (1)

Annual support and maintenance payment

covers upgrades to new releases of the system
MS.015 Development Deliverables Software Required (2)
Approach / Must describe the process for restoring data to
MS.016 Data Methodology Backup / Restore a previous day's data. Required (2)

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MAINTENANCE & SUPPORT

VENDOR RESPONSE REQUIRED

Out of the Box Config Required Code Customization Work Do Not

REQ ID SERVICE CATEGORY SUB-CATEGORY REQUIREMENT PRIORITY Required Around Meet
Maintenance & Source Code / Must describe the process for restoring the
MS.017 Support Controls Backup / Restore code to a previous day's version. Required (2)

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Control
TYPE Service CATEGORY SUBCATEGORY PRIORITY OWNER DE TYPE

Functional Accounting Account Management Adjustments Critical (1) Alan Duncan Alpha

General Banking ADA Compliance Alerts / Notifications Desired (4) Amy Edwards Alpha-Numeric

Project /
Implementation
Management Close Agency Web (Banking) Portal Allocation Important (3) April Woerner Date
Maintenance &
Support Communication Alerts / Notifications Approval Required (2) Deb Miller Date / Time

Operations Data Analytics Backup / Restore Jason Kates Decimals

Technical Development Approach / Methodology Balancing / Reconciliation Joe Daniels Hyperlink
Governmental Fund
Accounting Architecture Browsers Justin Dietrich Indicator / Flag
Implementation Assumptions Business Karry Hopkins Lookup
Infrastructure Audit Calculations Laura Duque Money

Integration Availability Certifications & Designations Leighann Manning Numeric

Investments Business Continuity Change Management Liz Turner Text

Maintenance & Support Business Rules Chart of Accounts Maria Oldani Time
Monitor and Control Capacity Clearing Wes Howerton
Planning Cash Management Connectivity
Records Retention Central Transaction Register Conversion / Migration
Risk Management Change Management Dashboards
Security Communication Define
Staffing Contact Management Deliverable
Vendor Management Contingency Design
Contract Management Develop
Correspondence (Letters &
Forms) Encryption
Data Management Environment

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Control
Debt Management Export
Deliverables Fail Back
Deposit Processing Fail Over
Disaster Recovery Fees
Document Management Forecasting / Positioning
Exceptions Fraud
Experience Funding
File Transfer General
Fraud Hardware
General Ledger History
Go Live Hot Spot
Help Desk Human Error
Human Error Import
Interest Allocation Interest Allocation (Income)
Issue Management Liquidity
Liquidity Management Multi-Tenant
Money Movement Network
Performance Notes / Rationale
Person Management Operating Systems
Pilot Pilot
Policies / Procedures / Standards /
Plan Methodologies / Approach
Portfolio Management Project Cost / Invoicing
Reconciliation / Balancing Rates
Release Management Schedule
Reports Report
Risk Management Search
Schedule / WBS Security
Scope Service Interruption
Security Service Level Agreements (SLAs)
Source Code / Controls Service Organization Controls (SOCs)
Staffing Software
Statutes / Rules / Policies Source Code

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Control
Support Staffing
Technology Status / Status Dates
Test Support
Traceability Sweeps
Train Technology
Transaction Management Test
Transition Threshold
User Experience / Usability Train
Volume Transactions
Warrant Management User Permissions
Workflow Workflow
Year End

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Control
STATUS INCLUDED IN RFP BASELINED RFP
Contract Execution
SME Team Approved RFP Project Define
Initial SME Review Contract Negotiation
Complete RFP Project Planning

New Initial RFP Contract Execution

PMO Review Complete Addendum RFP Project Initiation Note: The Control tab of this workbook is
where the information for the dropdown
Executive Steering selections on the other tabs is located.
Committee Approved Project Design
Project Develop It is for this purpose only.

Project Test
Project Train
Project PILOT

Project Transition
Project Warranty
Project Maintenance &
Support

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