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Chema: Good morning,

Dependiente: Good morning, sir? Can I help you?

Chema: Yes, please. I'm looking for a red t-shirt.


Dependiente: Perfect. What size do you take?
Chema: I take an XL.
Dependiente: One moment, please. Here you are.

Chema: Thank you. Excuse me, where can I try this on?
Dependiente: The changing rooms are over there.
Chema: Ok.Thank you.

A few minutes later:

Dependiente: Does it suit you?


Chema: I'm afraid it's too big. Have you got a smaller size, please?
Dependiente: One moment, please. Yes, here you are.
Chema: Thank you.

A few minutes later:

Dependiente: Does it suit you?


Chema: I like it. I’ll take it.

Dependiente: Do you need anything else?


Chema: No thanks, that's all.

Dependiente: Perfect. Please pay at the cash desk, I’ll accompany you.

Chema: How much is it?


Dependiente: It's 15 pounds. Would you like to pay by credit card or in cash?
Chema: I'll pay by cash, please.
Dependiente: Perfect.

Chema: One question please. Do you give refunds?


Dependiente: You can take anything back up to thirty days after purchase, but you need to keep
your receipt.

Dependiente: Well.. Here’s your change, sir. Thank you. Have a nice day!
Chema: Thank you, you too!

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