Professional Documents
Culture Documents
Marvin: User Document
Marvin: User Document
Hotels
USER DOCUMENT
MARVIN
SETTLEMENT INVOICES
SUMMARY
2 View all documents related to commercial and taxes (Commercial, PAN Card etc.)
7 View and download all the invoices raised by Treebo for any month.
User ID
Owner.partner@treebohotels.com
Password
LOGIN
Once a user is created they would receive their login name and password from Treebo along with
the link using which they can login into Marvin. Alternatively, once you have received your login name
and password you can click on the below mentioned URL to login:
http://partner.treebo.com/login/
1 User can login to the portal using the login name and password send by Treebo.
In case a user has forgotten their password the same can be regenerated using the forgot password
2
link.
On clicking forgot password user need to enter their username post which they get a link to reset
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their password.
MY ACCOUNT
Partners
by Treebo
Hi, Kalpana
TREEBO ARCHARD SUITES
Business Summary Bookings Data Issues 8 Invoices Payments Treebo Archard Suits
rechal.sharma26@gmail.com
MY ACCOUNT
Home My Accounts
Edit
Owner’s Name Email ID Contact Number
Logout
Rechal Sharma rechal.sharma26@gmail.com +91 8827738381
BANK DETAILS
DOCUMENTS
My account has all the details of the partner (name, email, phone no.) along with the documents
1
related to commercial’s, service tax, pan no., VAT etc.
If the partner has multipleproperties listed on Treebo it can be viewed by clicking on the hotel name
2
in the top right corner as shown above.
Description Amount
Approve
WHAT WE HAVE IN BUSINESS SUMMARY:
It gives user all the information related to gross booking value, net booking value, taxes, paid
2
to hotel amount, paid to Treebo amount, partner relationship fee, Treebo fee and other
adjustments for that month.
This page is responsive in nature with a lot of user intuitive clickable areas.
4
For eg: on clicking the + sign near GBV it expands to show NBV & Taxes, taxes can be further
expanded into luxury tax, service tax, KKC & SBC.
Similarly, on clicking Partner Relationship Fee user can see Effective MG, Taxes etc. Clicking on
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the i symbol near Effective MG shows the entire calculation along with DNR data.
6 In other adjustments user can see the invoices and other settlements.
7 Invoices can also be downloaded from Past settlements can be viewed by changing the month
at the top.
Partners
by Treebo
Hi, Rechal
TREEBO ARCHARD SUITES
PLEASE REVIEW AND APPROVE THIS STATEMENT BEFORE THE 5th OF THE MONTH. CLICK ON INDIVIDUAL ITEMS TO REPORT ANY DISCREPANCIES.
Description Amount
ARE YOU SURE, YOU WANT TO APPROVE SETTLEMENTS NOW?
1 If user is fine with business summary they have the option to approve it.
2 If they have any issues they can raise issues via the booking data page.
3 In case there are no issues then the settlement gets auto approved after 7 days.
4 In case of an open issue the settlement does not gets auto approved.
In case all the issues are closed user can approve the settlement or it gets auto approved depending
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on max( initial 7 days, 2 days post all issue closure).
Once a settlement is approved user won’t be able to raise any issue and no changes can be done for
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this settlement month year.
BOOKING DATA
Partners
by Treebo
Hi, Kalpana
TREEBO ARCHARD SUITES
Guest name Rev id Check in Check out Per night tariff * Total tariff * Paid to hotel * Paid to treebo *
+
_ Total _tariff
Sudharsanan S 1235272425 02 Oct 1,459 3,118 : 459 :
Paid to hotel
Amit Grewal 3100043 02 Oct _ 1,278 2000 : _ : 2000
Paid to treebo
Sudharsanan S 1235272425 02 Oct 02 Oct 1,459 3,118 459 _
Krushi Kalyan Tax
459 _
Amit Grewal 3100043 02 Oct 02 Oct 1,278 1,694
WHAT WE HAVE IN BOOKING DATA:
Booking data contains the entire check-in check-out data of the month for which settlement is
1
generated.
User can filter data using multiple parameters like per night tariff, paid to hotel amount etc. User
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also has the option to search booking data using booking_id or guest name.
Partners
by Treebo
Hi, Kalpana
TREEBO ARCHARD SUITES
Home Bookings Overall Bookings Group Booking Info Group Booking Details Booking Info
Raise Issue
BOOKING INFORMATION
Room No Room Nights Room Type Occupancy Per Night Cost Swach Bharath Tax 98
101 2 Maple 1 Adult, 1 Child 1880
Krishi Kalyan Cess 98
Cab-Service Tax 98
Part of the booking lies within the current
Source of Booking Corporate Name Meal Plan (Package)
settlement period. Other part is in a previous Total F&B Charges 0
Corporate Booking Infosys Corporate Booking
or subsequent period. Accordingly the check-
F&B Charges 98
out date has been modified
BOOKING DATA EXPANSION:
On clicking booking data user can view more details pertaining to that booking data like meal
1
charges, cab charges, company name, occupancy, room type etc. Details of a group id can be
viewed by clicking on it.
If the user has any problem with any details mentioned in the booking data they have the option of
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raising an issue against this booking data under any of the following categories:
• Food/ cab
• Booking Data - Room Tariff
• Commercials - Calculation Errors / CI-CO Date Discrepancies / MG
• Tax related
• Debits ( Advance /SD / QEB and QLB / Mid Month Advance)
• Toileteries and Linen
• Invoices / Statements
• Booking Data - Payment Mode
• Commercial - DNR dates error
• Pre-launch bookings
• Full & Final Settlement
3 If any issue is raised against any booking data it appears in yellow color and user can click on i
appearing at the end to view the issue raised and response received.
ISSUES
Partners
by Treebo
Hi, Kalpana
TREEBO ARCHARD SUITES
Home Issues
ISSUES DECEMBER
Booking Payment Related Guest stayed at the property for two days. Please bill for two…. 21 Aug’16 ,11.30 PM Closed
Booking Payment Related Guest stayed at the property for two days. Please bill for two…. 21 Aug’16 ,11.30 PM Updated
Booking Payment Related Guest stayed at the property for two days. Please bill for two…. 21 Aug’16 ,11.30 PM Updated
Booking Payment Related Guest stayed at the property for two days. Please bill for two…. 21 Aug’16 ,11.30 PM Pending
Booking Payment Related Guest stayed at the property for two days. Please bill for two…. 21 Aug’16 ,11.30 PM Pending
Booking Payment Related Guest stayed at the property for two days. Please bill for two…. 21 Aug’16 ,11.30 PM Pending
Booking Payment Related Guest stayed at the property for two days. Please bill for two…. 21 Aug’16 ,11.30 PM Closed
Booking Payment Related Guest stayed at the property for two days. Please bill for two…. 21 Aug’16 ,11.30 PM Updated
WHAT WE HAVE IN ISSUES:
1 All the issues raised against any booking data can be viewed under the issues tab.
2 User can check the response they have received from Treebo by clicking on any issue.
3 Reply reponse can continue as a conversation till the time issue is resolved.
User can have multiple open issues at the same time. User has the option to filter issues by
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pending, updated & closed.
1 Under the invoices tab user can view and download all the invoices raised by Treebo.
Particular settlement month year can be selected and the user can download all invoices in
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one go.
User can also upload any invoice in case it needs to be raised against the following categories:
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• Food
• Cab/Taxi • Others
PAYMENTS
Partners
by Treebo
Hi, Kalpana
TREEBO ARCHARD SUITES
Home Payments
31 Oct 12352BY72425 3,118 Quality Excellence Bonus Some commision has to be paid
02 Oct JUI3100043 1,694 Quality Linked Bonus Some commision has to be paid
10 Oct HUJU3100043 1,694 Monthly Settlement correction Some commision has to be paid
23 Oct 1235UJH272425 3,118 Monthly Settlement correction Some commision has to be paid
12 Oct 310GYT0043 1,694 Quality Excellence Bonus Some commision has to be paid
10 Oct 123HYHT5272425 3,118 Quality Linked Bonus Some commision has to be paid
WHAT WE HAVE IN PAYMENTS:
In the payments tab user can see the date, type of payment (Monthly settlement, Adhoc etc.),
1
amount paid by Treebo to partner’s against the UTR no.
User also has the option to download all the data related to payments which has been done in
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the last 1 year.
TREEBO
Hotels
We sincerely hope that this product would really help in closing all
the monthly settlement related issue in the best possible time.
In case you face any challenges in using Marvin or you have any
feedbacks to improve the product please feel free to reach out to
jitesh.gandhi@treebohotels.com