Variety:

relates to the variety of goods/service to be produced and sold to

customer. This V is all about diversity. High variety give more company’s the
flexibility to produce goods and/or services to match the customer’s requirements.
Variety and volume correlates, the higher the variety the lower the volume of the
products or services.
For example, Nike produces a variety of sneakers and shoes, so it operations will differ from
a shoe company that produces just a few.

Low variety operations High variety operations

The transformation process is well- defined. The transformation process can be highly
flexible.

Well defined processes requires The transformation can be highly complex.

standardized processes.

Standardized transformation processes are The transformation process meets the

very routinely by nature. customer specific needs.

Low variety leads to a lower unit cost. High variety operations leads to high unit
costs.

If we talk about juice corner, then they offer very limited variety e.g. fruit chat, Chana chat,
Gol gappay, mix chat and some juices. All the ingredients are prepared outside and then
display for selling. When order place then it takes 4,5 minutes to place the order. As the
variety is low so it is well-defined but if its high then needs more employees to work. Variety
leads to the volume, if variety high then they make well designed order for doing things so
that they provide better services.

The product is fresh, delivered quickly and made to the exact specifications of the customers.
If variety is high, then they may hire more staff and require more area so it become difficult
in the present area of juice corner. As they offer same menu daily, they need to change this
thing, people getting bore and want to try something different. They offer salad and variety of
juices so that they attract more attention. In current situation we try same things daily. Also
they are improving their services in offering variety because variety leads to volume. As they
offer low variety that why the price is low but on the other hand if they offer high variety
then cost automatically rises. They need more employees and machines for juices.

In juice section they offer 8,9 different juices. People are well educated and food lovers but
they usually offer the same juices they need to add some more juices with large size as well.
Price may be high but they made proper menu so that students know what new they try.
There is only one person on counter, if they offer high variety then must need to heir more
staff otherwise it is difficult to run as in rush time they take more time to deliver juice.