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HISTORY OF
HOSPITALITY INDUSTRY
INTRODUCTION
THE HISTORY OF THE HOSPITALITY
INDUSTRY DATES ALL THE WAY BACK
TO THE COLONIAL PERIOD IN THE
LATE 1700S. THINGS HAVE CHANGED
QUITE A BIT SINCE THEN; THE
HOSPITALITY INDUSTRY HAS
EXPERIENCED SIGNIFICANT
DEVELOPMENT OVER THE YEARS AS IT
HAS FACED WORLD WARS, THE
DEPRESSION AND VARIOUS SOCIAL
CHANGES. THE INDUSTRY AS WE
KNOW IT TODAY BEGAN TO TAKE
FORM IN THE EARLY 1950S AND 60S,
LEADING THE WAY FOR GROWTH INTO
THE DYNAMIC INDUSTRY WE KNOW
TODAY.
HOSPITALITY

FROM THE FRENCH WORD

“HOSPICE”
 to provide for the weary.
 take care of those traveling.
HOSPITALITY INDUSTRY IN EARLY DAYS

 The concept of hospitality industry is extremely old .

 It is mentioned in writings dating back to Ancient
Greece, Rome and Biblical Times.
 In ancient times people felt the requirement of
hospitality because they believed that hospitality to
strangers was necessary to their religious well-being.
 Hospitality in Ancient Greece is missionaries, priests
and pilgrims formed a very large part of the travelling
public. They travelled understandable that certain
elements of religion were intermingled with the idea.
 Visit to holy places, perhaps oracles or temples that
had a dominant position in their relation.
 MEDIEVAL PERIOD

 During medieval period the travelers were English

people.
 Inns were actually private homes.
 Nobilities stayed in monasteries.
 Stagecoach became favored transportation.
 In ancient Persia accommodation known as ‘khans’ were
constructed.
 In later years of Roman empire taverns and inns
provided shelter for travelling merchants, actors and
scholars.
 The high spot of that era in terms of hospitality was the
development of ‘posthouses’ by the Persians along the
caravan routes.
 RENAISSANCE PERIOD

 During this period there were high demand for inns

and taverns.
 Hotel de Henry, the first hotel, was build on 1788.
 it was build at a cost of $17,500.
 there were 60 beds.
 Coffee houses came during this period.
 THE EIGHTEENTH CENTURY

 Eating and sleeping places developed during the

period.
 Taverns started to appear in New York/New
England.
 Inns started to function in Pennsylvania.
 Ordinaries developed in southern colonies.
 Coffee houses became extremely popular in Europe
and were incorporated in many of the inns.
 THE FRENCH REVOLUTION

 Changed the course of culinary history.

 Esescoffier brought the brigade system.
 M. Boulanger, father of modern restaurant, called
the soup he sold “resorantes”.
 Revolution caused some of the chefs to come to the
new world.
 NINETEENTH CENTURY

 In 1898 Savoy Hotel opened in London.

 The general manager was Cesar Ritz.
 Chef was Auguste Escoffier.
 Delmonico’s opened in New York city.
 It was expensive.
 1827-1923.
 They presented bilingual menu.
 TWENTIETH CENTURY

 After world war II, travel started in many parts of the

world.
 In 1958 there was an advent of cross continental
flights.
 In 1958 trans-Atlantic flights developed.
 First motel in California began during this period.
 Resurgence of inner city lodging properties.
 Interest in cruises increased.
 TWENTIETH CENTURY RESTAURANTS

 1921 - WHITE CASTLE

 1927 – HOWARD JOHNSONS

 1927 – MARRIOTT HOT SHOPPE

 1965 – TGI FRIDAY’S

 1982 – CHILL’S
 1960 TO TODAY

 There was a major growth in casual dining.

 Increase in the number of hotel chains.
 Development of mass tourism.
 Upraisal of package travel.
 Baby boomers effected the industry.
 Fall in death rate also positively influenced the
hospitality industry.
 Mergers and acquisitions emerged.
HISTORY OF INDIAN HOTEL INDUSTRY

 Before world war II, most hotels in India were

developed in locations that were frequented by
British and Indian aristocracy.
 The period saw the development of hotels being
undertaken by individual British and Indian
entrepreneurs.
 Only a few companies owned hotels in India:
 The Taj Group,Indian hotel company (owned by
J.R.D Tata).
 Falettis Hotel, East India Hotel Group.
 IMPORTANT HOTELS DURING INDIA’S
BRITISH PERIOD
 The Rugby, Matheran-1876.

 The Taj Mahal Hotel, Mumbai-1900.

 The Grand, Calcutta-1930.

 The Cecil Hotels, Shimla and Muree-1935.

 The Savoy, Mussoorie-1936.

 AFTER BRITISH RULE……..

 Late Pundit Jawaharlal Nehru, then prime minister

of India recognized that tourism could be an engine
for the country’s economic growth. This led to the
first ever government investment in the hotel
industry with the building of the Ashoka Hotel in
New Delhi.
 Indian Tourism Development Corporation was set
up in 1960 with the merger of Janapath Hotel India
Ltd and India Tourism Transport Undertaking Ltd.
 Raj Bahadur M.S Oberoi, chairman of East India
Hotel Ltd., expanded his empire by constructing
New Delhi’s first modern multi-story hotel.
 It was franchised to U.S based Inter-Continental
Hotels.
 The portfolio of Oberoi hotels consisted of The Cecil,
Shimla; the Oberoi Grand, Calcutta; the Oberoi
Clark’s, Shimla; the Oberoi Palm Beach; and
Gopalpur on the sea.
 The Taj Mahal in Bombay was the next to follow this
franchising trends in 1970 when it adopted an inter-
continental hotel franchise for its new hotel in
Bombay.
 The 5-star and 5-star-delux categories of hotels were
located in the prominent metropolitan cities.
 Motivated by the success stories in metro cities,
individual entrepreneurs began constructing hotels
in secondary cities during the late 1970s.
 When India agreed to host the 1982 Asian Games, a
boost was given to the country’s hotel industry.
 CONCLUSION

Hospitality is one of the world’s largest and fastest

growing industries. Today it ranks as the largest
employer in the world, after the government,
offering a broad variety of jobs in many different
sectors within hospitality and tourism such as
hotels, resorts and restaurants to name just a few
 REFERENCE

 HOTEL AND MOTEL OPERATIONS.

 REFERENCE FROM UNWTO OFFICIAL CITE.

THANK YOU