1. 1.

Discuss the different KM cycle

approaches

Meyer and Zack (1996)

This approach gives lessons that the work of design and
development of information products can be applied to
the management of knowledge assets. It means the
design of physical products can be used as the basis of
KM cycle. The physical products in this cycle can be
explained by numbers of product platform or can be
called as knowledge repository, and process platform
that is used for to leverage knowledge in an
organization. This cycle’s stages consist of creation of
knowledge product of well-designed repository

2. Bukowitz and Williams (2000)

For Bukowitz and Williams cycle, it consists of
framework that help organization to generate, maintain,
and deploy a strategic knowledge to create value. This
cycle framework focusing on knowledge repositories,
relationships, information technologies,
communications infrastructures, functional skill sets
process know-how, environmental responsiveness,
organizational intelligence, and external sources.
Below is the figure of KM cycle from Bukowitz and
Williams. The first three steps, which are get, learn, and
contribute are affected by day-to-day use of knowledge.
As for the next three steps, which are asses, build, and
divest are triggered by macro environment.

Where are the key decision points in the KM .2

?cycle
ABDULRAHMAN AL-TARHOUNI 1818
REF:
https://www.tutorialspoint.com/knowledge_management/models_of_km_cycle.htm
/sis.binus.ac.id/2017/05/10/approaches-to-knowledge-management-cycle