INDEX

Sr. No. Particulars Page No.

1. Introduction 1

2. Hierarchy of Organization 2

3. HR Objective 2

4. Role of HR in SUMUL 3

5. Human Resource Activities 3-4

6. Facilities Provided to The Workers 4-5

7. Human Resource Planning 5

8. Recruitment & Selection Process 5-7
Recruitment process 5-6
Selection process 6-7
9. Training & Development System 7-9
10. Motivation Programmed for the Agents 9
11. Performance Appraisal System 10
12. Promotion & Transfer Policy 10
13. Wages & Salary Structure 11-13
14. Personnel information system & payroll accounting 13-15
system
Employment Records kept 14-15
15. Industrial Relations 15
16. Grievance Handling System 16
Bibliography 17