April 23, 2020 ‘To Whom It May Concer: 1am writing this letter to acknowledge my support and recommendation for Joyce Austin in her application for her continued pursuit of her Nursing education. In my capacity as Hospital Administrator for Oceans Behavioral Hospital of Biloxi, I have worked with Joyce at Oceans Healthcare of Biloxi, during her tenure beginning January 2020. During my brief time working with Joyce I have seen her handle herself in a professional and courteous manner throughout interactions with patients, families, and colleagues. Joyce works to meet the needs of patients served. Joyce executes all her duties in a responsible manner and communicates well within the multi-disciplinary team. ‘When interacting with patients, Joyce treats each patient with utmost compassion and empathy. ‘The Nursing field will benefit tremendously from Joyce continuing her education. I fully support her educational goals and write this letter with the highest recommendation. Sincerely, (Plnwoa) Cliff Hermes RN, MPH, MBA. Administrator Oceans Behavioral Hospital of Biloxi 228-284-1726