Starting day: 16/03/2020

Week Training content Details Work 1-on-1

1 - Basic facility prepare Yes
- Company
introduction, BWT &
IQAir introduction

Note: First week impression, a little bit shy, not so proactive

2 - Sale script for - Prepare IQAir & BWT sale
pitching scripts so that the trainee
can talk to clients or make Yes
cold calls smoothly

- BWT & IQAir - Go into more details

Products training regarding system design,
types of products
- Read BWT water Yes
treatment basics, Q&A

- BWT & IQAir system - Basic requirements for

basic installation space, piping, type of solar
requirement heaters, etc
- Key information to note Yes
before advising suitable
system

- Cold call - Trainee will receive data Yes

to make cold call to
practice the sale pitch
Note:
3 - Cold call - Trainee will receive data Yes
to make cold call to
practice the sale pitch
- Handle client - Q&A with the supervisor Yes
objection on how to handle client
objection based on cold
call results

- Sale process - Quotation making Yes

- Process to work with sale-
coordinator & technicians
Note:
4 - Client visit Yes

- Site visit - Visit old project if have Yes

maintenance work
- Visit new project site if
possible
- Segmentation - HORECA Yes
- Office building
- Coffee shop
Note:
 Comments

Need help from the

technicians for 30 mins to
train the trainee

Supervisor to prepare cold call

data, expect 20 cold call/day

Supervisor to prepare cold call

data, expect 20 cold call/day

Need help from HCMC sale

coordinator for 30 mins to
train the trainee

Expect trainee to have 1st

client visit by cold call at this
week