Tema : Komunikasi dan Perundangan

Kursus : Effective Communication

Masa Diperoleh : 1200 Minit / 20 Jam
Masa Minimum : 1 J 30 M

1. Jawapan bg kuiz dalam bahan kursus

S TOPIK 1 TOPIK 2 TOPIK 3 TOPIK 4

1 B D A B
2 A B A D
3 C C D C
4 A C D A
5 B C C C
6 A C B B
7 B D C A
8 C C B B
9 C B B C
10 A B D D

2. Jawapan bagi penilaian / assessment

Title : Assessment
 Back
1)
What is the definition of non-verbal communication?

 All messages that are sent and received using symbols.

 Sending and receiving messages in a variety of ways without the use of
verbal codes or words. Correct
 Sending and receiving messages in a variety of ways using words.
 Messages that are communicated verbally and non-verbally.
Score : 1
2)Which of the following is NOT true?
 Non-verbal communication and verbal communication are similar in some
ways and different in others.
 Like verbal communication, non-verbal behaviour are also guided by
constitutive and regulative rules.
 Verbal communication and non-verbal communication are culture bound.
 Verbal communication and non-verbal communication are merely
intentional.  Correct
Score : 1

3)
Non-verbal communication has _______ functions.

 four
 three
 five Correct
 six

Score : 1

4)Waving one’s hand while saying “Goodbye!” is one of the non-verbal

functions. Identify this function.
 Repeating the verbal message Correct
 Complementing the verbal message
 Regulating interaction
 Substituting the verbal message

Score : 1

5) Kinesics or body movement originates from the ______ language

 Latin
 Italy
 Greek Correct
 France
Score : 1

6)Body movement are divided into five categories. What are they?
 emblems, illustrators, regulators, haptics and adaptors.

 emblems, illustrators, regulators, displays of feelings and adaptors.Correct

 emblems, illustrators, regulators, displays of feelings and silence.
 emblems, illustrators, regulators, eye contact and adaptors
Score : 1

7)Which of the following is an example of emblem?

 A circle made with the thumb and index finger.Correct
 Someone telling you that he caught a huge fish.
 Twisting a pencil
  Smiling face
Score : 1

8)What is haptics?
 Mental touch
 Physical touchCorrect
 Eye touch
 Heart touch
Score : 1

9)
 He is fanning his face
 He is asking someone to follow him
 He is calling someone to come over. Correct
 He is asking for a fight.

Score : 1

10) Below are several elements regarding appearance except

 clothing
 make-up
 jewellery
 voice Correct