Job description Knowledge Management

Manager

I. Objectives, duties, areas of responsibility

1. Objectives of the position

The aim of this position is to ensure service-oriented support to WHH Skill Up!
programme through capacity building, consultancy services and backstopping
in the area of knowledge management for non-formal TVET.

Additionally, this position contributes to:

a) further develop WHH global standards, guidelines and approaches and
b) ensure coherence of regional programmes and projects with WHH global
instruments/approaches.
c) positioning the organization in this specific field of work as competent, well
known actor in the field of development an humanitarian aid.

2. Duties and area of responsibility

2.1. Duties with own area of responsibility

 Providing technical assistance to Skill Up! projects for the development

and implementation of programme and country specific knowledge
management and M&E strategies and approaches;
 Supporting the regional and overarching operationalization and
development of Skill Up!’s knowledge management and MEAL system;
 Provision and maintenance of exchange platforms and knowledge
management systems;
 Enhancing Skill Up! positioning on sector level in relevant regional,
national and global working groups / discussions etc.;
 Liaising with relevant external regional stakeholders including donors,
learning institutes, networks, UN and NGO representatives to identify
opportunities, synergies and partnerships for WHH programmes;
 Facilitating and promoting topic relevant horizontal exchange in the region
(and beyond);
 Facilitating and supporting capacity development for all eight project
offices: Organizing workshops and trainings to build staff knowledge and
capacity on MEAL as well as knowledge management tools;

Job Description – page 1

2.2 Duties without own area of responsibility

 Jointly developing and updating Skill Up!’s knowledge management

strategy and positioning in line with WHH overall strategy;
 Building and maintain relevant networks and communities of practice
(internal and external networks) and sharing of best practices and
relevant literature;
 Provision of technical assistance to HQ-level upon request (especially the
marketing department or the Institutional Donor Unit, Policy and External
Relations Unit, etc.);
 Presentation of Welthungerhilfe’s work and own topic relevant experience
to private donors, supporters and members of Welthungerhilfe upon
request;
 Supervision short-term experts and visitors;
 Fulfillment of any other tasks which are assigned by the management and
correspond in general with the character of this position

2.3 Specific Activities and duties of the position

The expert for knowledge management will be part of the eight country
programme “Skill Up!” which aims to support vulnerable young people to gain
valuable job-related, life and entrepreneurship skills through high-quality non-
formal TVET. The expert will lead and coordinate a working committee for
knowledge management composed of members from all eight programme
countries.

 Supporting the conceptual and strategic development of the WHH Skill Up!
programme towards improved knowledge management and a suitable
MEAL system (promotion, development and maintenance of subject
specific guidelines, concept papers, action plans, standards of practices
and minimum requirements of projects).
 Systematically assessing the capacities and support needs of Skill Up!
countries regarding knowledge management in their projects.
 Based on this, defining main working priorities in agreement with the
programme coordination and advisory board as well as the working
committee ‘knowledge management’ in regular intervals.
 Managing the working committee ‘knowledge management’ comprised of
staff from all programme countries in both administrative and content-
related issued.
 Regularly reporting to programme coordination, other working committees
and all partners involved on milestones achieved in the implementation of
the work plan.
Job Description – page 2
  Providing technical and capability development support to Skill Up!
projects and support the development of monitoring tools and facilitate
learning exchange through the development and exchange of mutual and
peer learning tools.
 Facilitating regular learning exchange on knowledge management
between Skill Up! programme staff and partners in the region.
 Supporting Skill Up! to secure funding for further projects (private and
institutional donors), coordinate with donor technical experts and support
to develop high quality proposals.
 Providing technical assistance for proposal development, implementation
and evaluation in cooperation with the MEAL-Team (Monitoring,
Evaluation, Accountability and Learning) on knowledge management
related aspects.

II. Job requirements

1. Knowledge/ Qualifications

1.1 Professional/ formal qualification

Master’s degree in agriculture or social science or rural development.

1.2 Job-related professional experience

Required:
 5 to 7 years' professional experience working in the development
sector
 Field experience in adult education / skills development / TVET
programmes
 Strong understanding of knowledge management and MEAL systems
 Direct programming and / or policy development experience on the
integration of knowledge management and M&E systems for at least
one of the following topics: education and skills development, food
and nutrition security, agriculture, water and sanitation, livelihoods
 Strong capacity development, facilitation and moderation skills

Desired:
 Experience in representation at national, regional or global
knowledge management networks
 Experience developing, implementing and training project staff on
new and suitable knowledge and M&E systems
 Experience with leading knowledge exchange between several
countries
Job Description – page 3
  Experience with operational research and peer-review writing

2. Social skills

2.1 Social skills

 Excellent inter-personal, communication and facilitation skills
 Skills in training and mentoring

2.2 Capacity for teamwork and intercultural competence

 Ability to work in a multi-cultural team
 Cooperates with others when goals are mainly the same

3. Reporting Line Management

Country Director

4. Disciplinary Leadership of staff

None

5. Responsibility
Largely independent performance of task within a given task-related scope
of action and decision-making; alternative decision-making processes are
possible

Job Description – page 4