Flat# 305, Vason Building,

Near Karama Metro Station,

Karama Dubai,
U.A.E.
Cell # 00971-509288124

Syed Adnan Ali

Personal
Information Son of Syed Ali Hasnain
Date of Birth 21st Dec, 1981
Place of Birth Karachi, Pakistan
N.I.C # 42101-1678370-3
Nationality Pakistani
Passport GM1793701
Dubai Licence 1500684
Emirates ID 050970193
Marital Status Single
Religion Islam
E-mail Address adnan_ali20@yahoo.com
adnan_ali20@hotmail.com

Career Objective
A full time challenging position in competitive technology consulting firm where my
education and work experience can have a profound impact, resulting in the growth
and productivity of the organization. Accept and enjoy the new situation and
challenges, make positive contribution towards the given position, increase the
wealth of the organization and enhance the knowledge, abilities and skills through
organization by contribution.

Educational  Graduation (B.Sc)

Background:  Passed H.S.C Examination with Science Group.
 Passed S.S.C Examination with Science Group.

Technical  Successfully completed “Diploma of Associate Engineer

(DAE) in CHEMICAL Trade”
from Govt. College of Technology (GCT) with 1st Division.

Professional  Computer Skilled:

Qualification: Successfully completed the following course from “Computer
Way Software Institute”.
 Operating System
Disk Operating System, Windows-95/98/me/2000 and XP
 Microsoft Office
Successfully operated Microsoft Office 97/2000/XP-
2003/Vista/7/Mac & apple
 Browsing & Surfing
Internet, ICQ, Netscape, E-mail
 Urdu Software
Successfully operated Inpage-2000 and Urdu Shakar
 Diploma in Information Technology (DIT)
Successfully completed DIT course from “Tech Novel
Computer Institute”.
 Successfully completed Outlook course from “APTEC
Institute”.

Typing Speed: 50 w.p.m. (English & Urdu)

Experience
Emirates Telecommunication Company (E.T.C.)/ (Etisalat)

Working in the capacity of as “Customer Support Technician

(CST)”, since 29th April 2008 to Till date in U.A.E.
Emirates Telecommunication Company (ETC) one of the top
Se
growing company in Semi Government sector of U.A.E., in the
field of COPPER and GPON PSTN, IPTV, LD, PABX (Linksys), ISDN
BRI, PRI, ADSL Broadband Data Services and bandwidth
Job Description:

 Working as a CST Installer Provisioning and Maintenance.

 Dealing with Customers with Site Visit/ Phone.
 Working in MDF for jumper and dejumper according to jumper
schedule and coordinated with the field technicians.
 Installation, Maintenance & Troubleshooting activities COPPER &
GPON related to Data Communication Services, ADSL, Wimax
Configuration, PSTN, LD, IPTV, ISDN BRI & PRI etc etc.
 Making FDH, FDB (Fiber Termination with single, double and multi
color fiber).
 Installation of ONT Huawei HG-851, HG-851a, ZONE ONT 2520, 5120,
OT-925, 928
 Installation and Making of MDU.
 Installation and Making of UNIRACK.
 Providing elife services like dual play and triple play services.
 Fiber cable Fuji kora and Corning SC to APC, APC to SCPC connector
making with single Core, double Core and multimode fiber.
  Making RJ-45, RJ-11, BT and Networking cabling connector.
 PABX(Linksys) Key Systems, PCS and Internet.
 Fiber Optic Internal and External Network Installation & Maintenance.
 Underground and Overhead Cabling Installation, Maintenance &
Troubleshooting.
 Block Wiring/Structured Cabling Installation and Maintenance.
 Managing and supervision of network on which voice and data
traveling.
 Providing LAN and WAN solutions.
 Modem Install at Customer premises and configuration in PC i.e. IP
and DNS Settings in Customer PC.
 Troubleshooting & Configuration of all DSL equipments.
 Coordinate with vendors.
 Arrangement of field visits for Technician Eng.
 Diagnose FDH, IFP, MDF, DP, ADSL Modem and Customer Premises
Problem.
Hardware & Software Installations.

Pakistan Telecommunication Company Limited (PTCL)

Worked in the capacity of as “CPE INSTALLER”, since 03RD August

2007 to 24th April 2008.
e
Pakistan Telecommunication Company Limited one of the top
growing company in Government sector of Pakistan, in the field
of PSTN, DSL Broadband Data Services and bandwidth provider
to private telecommunication sectors.
Job Description:
 Worked as a CPE Installer of North Karachi Exchange.
 Dealing with Customers through phone.
 Installed, Maintenance & Troubleshooting activities related to Data
Communication Services, ADSL, Wimax Configuration.
 PABX Key Systems, PCS and Internet
 Underground and Overhead Cabling Installation, Maintenance &
Troubleshooting
 Block Wiring/Structured Cabling Installation and Maintenance
 Managed and supervision of network on which voice and data
traveling.
 Providing LAN and WAN solutions.
 Modem Install at Customer premises and configuration in PC i.e. IP
and DNS Settings in Customer PC.
 Troubleshooting & Configuration of all DSL equipments.
  Coordinated with vendors.
 Arrangement of field visits for Technician Eng.
 Diagnosed DP, MDF, ADSL Modem and Customer Premises Problem.
Hardware & Software Installations

M.M. Group of Companies (Export)

Worked in the capacity of as “Banking Correspondence/Export

Documentation”, since 09th December 2005 to 31 July 2007.
Job Description:
 Dealing in import & Export correspondence from bank.
 Making Export Documents through Computer i.e. B/L , KCCI
Certificate, Invoice, Phytosanitary Certificate, Packing List etc.
 Letter head, Sales tax Invoices, Returns, Documentation.

AL-Rai Group (Import & Export)

Worked in the capacity of as “Banking Correspondence/Export

Documentation”, since 26th June 2005 to 30 November 2005.
Job Description:
 Dealing in import & Export correspondence from bank.
 Deal Property for sales and purchase.
 Letter head, Sales tax Invoices, Returns, Documentation.

Jang Group of Companies .

Worked in the capacity of as “Composer / Data Entry Operator”

(CDEO), since
7th April 2003 to 15th June 2005.
Job Description:
 Data Entry, Composing, Classified & Headlines by Inpage-2000
and Shaker.
 Handling of all incoming and outgoing mail and reply too.
 Preparing daily work report and reporting to higher authorities.

MSP (Mobillink) .

Worked in the capacity of as “Data Entry Operator”, since 10th April

2002 to 15th March 2003.
Job Description:
 All Customer Data put into Customer Data Form.
 Customer’s name, address, phone no and cell no fill in the
Customer Data Form
  Handling of all incoming and outgoing mail and reply too.
 Preparing daily work report and reporting to higher authorities

Hinet Pak (Pvt.) Ltd. (an e-Tech Group company)

.

Worked in the capacity of as “Sales Representative Officer” (SRO),

since 15th January
2001 to 09th March 2002.
Job Description:
 Distribution of Internet Scratch Card to user/dealer ends.
 Daily up date data Entry records in MIS system.
 Handling of all incoming and outgoing mail and reply too

Auto Links (Pvt.) Ltd. .

Worked in the capacity of as “Billing Recovery Officer” (BRO), since

1st January 1999
to 15th December 2000.
Job Description:
 Recovery bills from customer day to day & deposited to
Account department.
 Preparing weekly / monthly Revenue Statements
 Daily up date data Entry records in MIS system.
 Handling of all incoming and outgoing mail and reply too

Reference:

Will be furnished on demand