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Basic Service Purchase Order Process - Service Management

Criado por Former Member, última alteração em dez 22, 2011

Purpose
The purpose of this page is describe the process of service purchase order, using service mangement. Here it will be described the Process flow, main
Customizations, Tips and main SAP notes related to the process.

Overview
This is the service purchase order standard process using service management. It can be used with Service Master item or direct text description in the line
level. Just an attention point must be observed here: for this process work correctly in Brazil scenario, the customization must be set to work with SERVICE
ITEM LEVEL and not just item level. You can find more information how to customization this on the overview note, described below.

Basic Service Purchase Order Process - Service Management

Process flow
1 - ME21N - Making Purchase Order.
You can use the standard purchase order type (NB). Look the Item Category fields = "D". This is needed to use Service management. In the example below, It
was used "Acct Ass. Cat." = "K", Cost Center, but other combinations can be used. The most important behavior showed below was, the Calculation will happen
in the Service item level, in tab SERVICE. For this, fields "Tax Code", "Tarrif Code" and "Jur. Code" must be filled on this level as well (and not in the tab
invoice).
To open the service item level information, select the service item level and click on button "Full Scr.: Service" on bottom ( ):
*IMPORTANT: *Besides this process is Service purchase order, the field "S.-Based IV" In Tab Invoice should be checked as well. This field will keep the link
between the Purchase order x Service Sheet x Invoice x Nota fiscal:

To see the Calculation procedure as soon as you are in the Service item level details, go to menu "Goto" > "Taxes":
Finally, The ISS tax was calculated correctly, in service level item. On this example, 5,26 BRL at provider.
2 - ML81N - Creating Service Entry Sheet and receiving the Service
Creating the Service entry sheet as standard. There is nothing different in this step for Brazil localization.

3 - MIRO - Invoice Verification

For this standard ISS service management process, in invoice verification time, there is no special requeriment. After the Service entry sheet posted and
completed, the Invoice will be generated and the nota fiscal as well, closing the process.
MIRO: We can see the 5,26 BRL ISS calculated, added in the net service value.
Nota Fiscal with the ISS line, with base and value.

Customization / Tips
1 - Service item level customization
As informed in before, the most important customization for this process work correctly for Brazil is the service item level, in the SPRO (showed in the
customization). This is the path:
+SAP Customizing Implementation Guide
+Materials Management
+External Services Management
+Taxes at Individual Service Level
Select line below and checked the flag:
This will make the system calculates taxes for each service line, as Brazilian law requests. For more information, check the note 498878 - Tax for service.

2 - Tax code Customization

- On this scenario lets use only ISS taxes. On view J_1BTAXCODEV, Configure a tax code, for example, I9 like this:

It very important to keep field "usage" in blank for service and the service flag must be checked.
- For ISS calculation (used in this scenario), it´s been set all ISS conditions: ISS at Provider, ISS WHT at Provider, ISS at Service Loc, ISS WHT at Service Loc
and ISS Offset. Its easier that way, if you control the other service scenarios (withholding, service provider, service location) via exceptions. However you can
configure as well different tax code for each scenario. So, the conditions checked will be:

Related Content
Related Documents
Most Common Issues with Service Magement

Related Notes
There are a bunch of important notes for this "delicate" process.
The note below is an overview note that describes the process works.
947670 - Service Management - Localization for Brazil (overview)
IMPORTANT: A special attention about this note is needed regarding the CFOP configuration. Also, for the Service management works without problems, it´s
needed customize special features. Please follow the attachment of these notes, called "User_Guide_MMSRV_BR.zip". Check page 6, which is the most
important. Your system has to be exactly like this configuration for correct Service tax calculation, withholding and Accumulation.
The notes below are those that have delivered the solution for each version.
1509084 - Service Management - Localization for Brazil
948519 - Service Management - Localization for Brazil (6.0) addition2
940812 - Service Management - Localization for Brazil (6.0) addition
825279 - Service Management - Localization for Brazil (6.0)
946569 - Service Management - Localization for Brazil (5.0)
951437 - Service Management - Localization for Brazil (4.7) addition2
945182 - Service Management - Localization for Brazil (4.7) addition
931174 - Service Management - Localization for Brazil (4.7)
946567 - Service Management - Localization for Brazil (4.6c)

localization service purchase order management

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