POTENSI SDM DAN FASILITAS UNTUK

PENINGKATAN PELAYANAN KEPADA

WISATAWAN DI TWA GUNUNG TUNAK

BY; UNIT MANAGEMENT TWA

GUNUNG TUNAK
 UNIT MANAGEMEN TWA GUNUNG TUNAK
MANAGER: RATA WIJAYA

FINANCE & GENERAL ADMIN : LAILATUL ZOHRI

GUEST RELATION OFFICER : SALIM

RESTAURANT STAFF:
HOUSEKEEPING Waiters : Junaidi
Head : Gufran Head Cook : Simi
Room boy : L. HAMDAN Senior Cook : Mila Karnia Putri
Gardener :Pangohardi Cook : Minasrip
Cook : Nurhidayah

ENGGENERING:
DAMAR
 ACHIEVEMENT

REVENUE COMPARATION
MONTH ROOM REVENUE VAR RESTAURANT REVENUE VAR GROSS REVENUE

2018 2019 2018 2019 2018 2019

JANUARY - 3.000.000 3.000.000 20.089.000 20.089.000 - 23.089.000
FEBRUARY - 3.240.000 3.240.000 6.681.000 6.681.000 - 9.921.000
MARCH 6.420.000 9.082.000 2.662.500 687.000 14.104.500 13.417.500 7.107.000 23.187.000
APRIL 5.890.000 4.426.250 -1.473.750 15.155.000 8.262.000 -6.893.000 21.045.000 12.678.250
MAY 9.140.000 2.625.000 -6.525.000 15.141.000 15.904.000 763.000 24.281.000 18.529.000
JUNE 3.000.000 19.222.812 16.222.812 1.949.000 24.107.000 22.158.000 4.949.000 43.329.812
JULY 8.700.000 28.130.000 19.430.500 6.992.000 40.143.500 33.151.000 15.692.000 68.274.000
AUGUST 8.400.000 20.175.000 11.775.000 13.612.000 23.587.000 9.975.000 22.012.000 43.762.000
SEPTEMBER 4.900.000 13.837.675 8.937.675 11.541.000 21.525.000 9.984.000 16.441.000 35.362.675
OCTOBER 350.000 17.858.207 17.508.107 8.442.000 21.507.000 13.065.000 8.792.000 39.365.107
NOVEMBER 4.350.000 6.039.668 1.689.668 5.015.000 15.364.000 10.439.000 9.365.000 21.403.668
DECEMBER 1.125.000 25.577.050 24.452.050 1.415.000 47.383.000 45.968.000 2.540.000 72.960.050
153.204.562 79.951.018 258.659.019 132.226.018 411.863.581
 TARGET TAHUN 2020

SEMESTER 1:Hotel & Restaurant

Development

1.Improvement Hotel Facilities :

- Room Amenities
- Meeting Equipments
- Swimming Pool

2. Rebranding
By additional of swimming pool, room amenities, service standard,
meeting equipment, we are ready to be one level up. Eco Lodges, more than
Cottages.
 SEMESTER 2
Improvement on point of
interests:
– Sari Goang : Top ranked most wanted spot, Sari Goang needs some basic
facilities like Toilets, Parking area, snorkeling zone, jumping cliff, rescue
equipment, transportation services and equipment rental.
– Teluk Ujung :Camping site, parking services, trekking to Gili Penyu, sunbathing
area, mini resto.
– Perempung: Culinary center, Butterfly, Deer Sanctuary, Forest Healing, Camping
Ground, Outbound and Meeting Outdoor.

Meeting outdoor at
Perempung
•

•
Our focus will be :

 Meeting, Incentives, Convention,

Exhibition (MICE)
 Government has its own
budget for meeting and not
really effected by the disease.
We will rush for it
 Organic and healthy Food
 Tunak has plenty of herbal food
and herbs that may explored
more and sell it to guests.
 Retreat packages
 Trauma Healing, Outbound,
Sand Massages, Yoga and
other activities

Penanaman Pohon dari Peserta Meeting DJPB

Our focus will be :

 Preparation for Moto GP 2021

Mandalika
 Tunak has been well
prioritized by MGPA as a
camp site alternative due to
accommodation needed
during the even
 Eco Friendly Products and
Services
Rapat bersama MGPA, kesiapan akomodasi menyambut
 Stop using plastic bottles of Motto Gp 2021
water and other plastics
usage. We will also focus on
hotel & restaurant waste
management
 Capacity Building
 MICE Marketing (offline):
 Tujuan pelatihan agar kelompok Tunak Besopoq bisa menghandle kegiatan-kegiatan group dan bisa
bikin event.
 Budgetting training
 Belajar mengenai ilmu dasar start up bisnis perhotelan dan restaurant
 Beverage training (membuat minuman)
 Training untuk membuat minuman tradisional/local agar bisa di sajikan sebagai minuman di bar
atau di restaurant sehingga kesan ecotourism nya kelihatan.
 Pengolahan Sampah
 Agar Masyarakat bisa mengelola sampah rumah tangga mereka sendiri dan khususnya
sampah dari limbah hotel dan restaurant sehingga tidak dibuang dan bisa mencemari
lingkungan sebab ecotourism sangat eratnya dengan lingkungan yang bersih dan
nyaman.
 Pelatihan Bahasa Inggris
 Sangat penting karena Lombok sudah menjadi destinasi internasional sehingga banyak
turis asing masuk kelombok, kemampuan bahasa asing dari staff tunak cottage dan
kelompok tunak besopoq harus ditingkatkan untuk peningkatan pelayanan kepada tamu
 Guiding: pelatihan ini masih harus dilakukan untuk meningkatkan kemampuan guiding
dari kelompok Tunak besopoq.
THANK YOU