Core Chair: User Manual

CORE Chair
TM
User Manual
Table of Contents DentalEZ® Equipment
Section I Introduction Section VII Parts Lists/Diagrams

Product Overview ............................................... 1 Hydraulic .......................................................... 33
Chair Features ....................................................2 Electrical .......................................................... 33
Dimensions ........................................................ 3 Controls ............................................................ 33
Range of Motion ................................................ 4 Exterior Components ...................................... 33
Specifications .................................................... 5 Upholstery........................................................ 33
Classifications ................................................... 6
EMC Information .............................................. 35
Explanation of Symbols & Signs ...................... 6
Safety Precautions .............................................7 Limited Warranty ............................................. 37
Section II Preinstallation
Packaging .......................................................... 9
Chair Placement ................................................ 11
Section III Installation
Chair Back ......................................................... 13
Delivery Units .................................................... 13
Seat Frame........................................................ 14
Foot Control ...................................................... 14
Touchpad Control ............................................. 15
Upholstery......................................................... 16
Installation/Operation Checklist ..................... 18
Section IV Operation
Base Lowering Safety Switch.......................... 19
Chair Rotation ................................................... 19
Armrests .......................................................... 20
Double Articulating Headrest ......................... 20
Manual Chair Positioning ................................. 21
Automatic Chair Positioning........................... 22
Programming Chair Travel Limits .................. 23
Section V Care
Cleaning ............................................................27
Disinfecting ...................................................... 29
Section VI User Service Information
Service Instruction ........................................... 31
Disposal of Equipment ..................................... 31
www.DentalEZ.com 866-DTE-INFO
PN: 2717-268B i
CORE Chair
TM
PN: 2717-268B ii
Section I Introduction DentalEZ® Equipment
Before starting installation procedures, review
Product Overview the illustration to become familiar with the
components of the CORE Chair (Figure 1).
This manual contains the installation, operation
and care instructions and user service After the CORE Chair is installed, review the
information for the DentalEZ® CORE™ Chair. features, operation procedures, and care
guidelines with the doctor’s staff.
The CORE Chair is intended to be used by trained
professional dental care personnel only. The Leave this manual in the doctor’s office.
dental chair supports a patient in a reclined,
seated position. Operators will be positioned
NOTICE
around the patient’s head as required for
optimum access for the specific procedure being • Installation by an authorized DentalEZ
performed. dealer service technician is recommended.
The CORE Chair is designed to provide trouble- • For any questions about an order, please
free service when installed, operated and cared contact a DentalEZ Equipment customer
for according to the procedures set forth in this service representative at 866-DTE-INFO.
manual.
To ensure proper installation, carefully read
all the instructions contained in this manual,
paying close attention to all warnings,
cautions and notes.
Headrest
Back
Armrest
Armrest Seat
Touchpad
Brake
Base (Cantilever Section)
Base (Pump) Cover
Foot Control
Base Plate
Figure 1. Main components of the CORE dental chair
PN: 2717-268B 1
Section I Introduction CORE Chair
TM
Chair Features
The CORE Chair offers state-of-the-art design for optimum operatory
performance with complete work comfort and unrestricted patient access.
In order to achieve the most efficient use in the operatory and understand
what the CORE Chair offers, here is a compilation of some features and
benefits.
Standard Features
• Upholstered back assembly.
• Ergonomically designed base plate provides the dental team with free movement from nine o’clock
to twelve o’clock positions.
• Thin tapered back for better access to the oral cavity.
• Quiet and smooth hydraulic system for superior stability and smooth, quiet operation.
• Four operator-programmable positions increase efficiency by reducing the time needed for chair
adjustment.
• Cast iron chair frame and aluminum casting chair back, armrest, headrest and base provide superior
durability.
• Flip-down armrests allow for easy patient entry and
exit, while also allowing the dentist to easily change
from left to right without the use of any tools.
• Chair brake at back provides easy adjustment.
• Durable Naugahyde® upholstery.
• Double articulating headrest.
• Base safety switch feature ensures nothing gets
caught underneath the base as it lowers.
Optional Features
• Wired foot control provides programmable preset
positioning.
• Touchpad control provides easy and rapid patient
positioning.
PN: 2717-268B 2
Dimensions
57"
48¾"
29½"
26⅜"
17"
74"
8⅝" 20"
19¾"
26⅜"
25⅝" 9⅞"
20⅜" 27⅞"
18⅛"
19⅝"
16⅛" 17⅞"
15"
39¾" 11"
Figure 2. Side upright, top view and side reclining dimensions for the CORE dental chair
PN: 2717-268B 3
TM
Range of Motion
15˚
15˚
15° 15°
Figure 3. Range of motion for the CORE dental chair
PN: 2717-268B 4
Specifications
Power Supply Minimum Installation Space
• 115V AC, 50/60 Hz, as applicable • 10' × 10' (3 m × 3 m)
• 230V AC, 50/60 Hz, as applicable
Base Plate Footprint
Fuse Type M • 39¾" × 27⅞" (101 cm × 71 cm)
• F1/F2 - 10A, F3 - 100 mA
Recommended Environmental Conditions
• F1/F2 - 6.3A, F3 - 63 mA
Operation
Control Voltage • Temperature range: 41°F to 104°F (5°C to 40°C)
• 5V DC • Relative humidity range: 10% to 100%
• Atmospheric pressure range of 50 to 106 kPa
Shipping (Package) Weight
• Chair: 396.9 lb. (180 kg)
Empty Weight
• 300 lb. (136 kg)
Delivery System Capacity

• 125 lb. (56.6 kg)
Total Lift Capacity

• 450 lb. (204 kg)
Maximum Patient Weight

• Factory tested to lift a load of 300 lb. (136 kg)
Shipping (Package) Dimensions

• 57"L × 32"H × 34"W
PN: 2717-268B 5
TM
Classifications Explanation of Symbols & Signs

ETL CLASSIFIED Medical-General Medical Equipment
Certified as to electrical shock, fire = Caution
and mechanical hazards only in
= Warning
accordance with:
4010684
UL 60601-1 = Biohazard
CAN/CSA C22.2 NO. 601.1
CAN/CSA C22.2 NO. 60601-1-08 = Warning - Dangerous Voltage
ANSI/AAMI ES60601-1:2005
= General Mandatory Action
• Type of Protection Against Electric Shock:
Class 1 Equipment. = Refer to Manual (Follow Instructions)
• Degree of Protection Against Electric Shock:
Type B Applied Parts. The upholstery is = Alternating Current
considered an applied part.
= Direct Current
• Flammable Gases: Equipment not suitable for
use in the presence of a flammable anesthetic = Protective Earth (Ground)
mixture with air, oxygen or nitrous oxide.
= Type B Applied Part
• Mode of Operation: Intermittent – 25 seconds
on, 300 seconds off. = European Certification
The authorized European representative is: = Serial Number

Dental Hygienics & Decontamination (DHD)
41 Blackwell Drive, Braintree Business Park = Manufacture Date
Braintree Essex, CM7 2PU, UK
= Manufacturer
Phone: +44 01787 877877 (ext. 200)
= Electromagnetic Radiation
= Do Not Trash
= Box Must Remain Upright
= Do Not Place Box on Unlevel Surface
= Do Not Stack Box
= Box Contents Safe Temperature Range
= Box Contents Safe Humidity Range
PN: 2717-268B 6
Safety Precautions
WARNING CAUTION
Before proceeding with electrical • Before attempting to move the chair, it
installation, all wiring must be in must be lowered to its lowest position and
accordance with NEC and local electrical locked in place at zero degrees rotation. It
codes. is strongly recommended that accessories,
such as lights and units, be removed before
To avoid the risk of electrical shock, this moving.
equipment must only be connected to a
supply mains with protective earth. • Rating of main circuit breakers should be
20 Amps maximum.
• Do not modify the CORE Chair without
permission from DentalEZ.
NOTICE
• The use of ACCESSORY equipment not
complying with the equivalent safety Isolating the unit from the supply mains is
requirements of this equipment may lead accomplished by unplugging the unit from the
to a reduced level of safety of the resulting power receptacle.
system. Consideration relating to the
choice shall include:
• Use of the accessory in the PATIENT
VICINITY
• Evidence that the safety certification
of the ACCESSORY has been
performed in accordance to the
appropriate IEC 60601-1 harmonized
standard.
• The plug cannot be located in a position
that requires tools to access.
• To prevent injury from falling or crush
hazards, patients should be seated upright
in the chair facing forward. Their head
should be on the headrest with their feet
at the toe of the chair. Their arms should
be on the armrests or folded across their
midsection.
• Headrest options that contain magnets can
interfere with the function of some medical
devices, including pacemakers.
PN: 2717-268B 7
CORE Chair
TM
PN: 2717-268B 8
Section II Preinstallation DentalEZ® Equipment
Packaging
View Online Instructions Tools Required
Scan QR Code for Video Instructions: • Wire Cutters

CORE Chair - Unpacking and Setup • Adjustable Wrench
• 7/32" Hex Key
• Phillips-head Screwdriver
Unpacking Chair Carton
WARNING 1. Use 7/32" hex key to remove the four bolts

holding the chair to the pallet. The bolts are
• During transportation, the chair must be located on the underside of the pallet
at its lowest height and all attachments (Figure 4).
must be secured in their lowest and
most central positions possible. Failure
to comply may result in injury and/or
damage to equipment.
• The chair is heavy and weighs approxi-
mately 300 lbs. Use assistance to remove
the chair from the pallet. Failure to do so,
may result in serious back injury.
Figure 4. Bolts holding chair to wood pallet
• DO NOT CONNECT the chair POWER cord 2. Remove the outer strapping and plastic, then
until all shipping hardware is removed. remove the screws from the cardboard box,
one from each side and two from each end.
CAUTION 3. Remove the outer box top and set aside.
• To avoid damage to the carton contents, 4. Remove the cardboard supports.
do not use a knife or sharp object to open
the packaging. 5. Remove all plastic wrapping and foam.
PN: 2717-268B 9
Section II Preinstallation CORE Chair
TM
Packaging (Continued)
6. Use wire cutters to cut the support straps/zip Unpacking Upholstery Carton
ties located on both sides of the chair. Two ties
at either side secure the chair to the pallet. The Remove and set aside the following items from
other ties secure the chair to itself (Figure 5). the CORE Chair upholstery assembly packaging
(Figure 7):
• Upholstered Back Assembly
• Upholstered Seat
• Upholstered Armrests
• Headrest
• Hardware Package
• Any Additional Ordered Options
Support Straps/ZipTies
Figure 5. Support straps/zip ties
7. To aid in pallet egress, remove the two corner

supports held in place by 10 screws (Figure 6). Upholstered
Back Assembly
Upholstered Seat
Chair Controls
Headrest
Figure 6. Remove corner supports Options
Hardware Package
8. Remove the chair from the pallet and place it
in the desired location before doing any other
installation.
Upholstered
Armrests
9. Connect the chair power cord to a power outlet.
NOTE: The chair base will automatically lift to the
highest position.
Figure 7. CORE Chair packaging
PN: 2717-268B 10
Section II Preinstallation DentalEZ® Equipment
Chair Placement
WARNING
To prevent injury as a result of chair
tipping, chair must be placed on a smooth,
hard and level floor.
• DO NOT position the chair any place
where it would interfere with unplugging
the chair power cord.
1. Taking into consideration the CORE Chair’s

dimensions, range of motion and specifications
(see Section I Introduction), position the chair
in its permanent location on a smooth, hard
and level floor.
NOTE: Make sure the chair is placed where
nothing will interfere with its movement.
PN: 2717-268B 11
CORE Chair
TM
PN: 2717-268B 12
Section III Installation DentalEZ® Equipment
Chair Back Delivery Units

Tools Required Installation of the console mounted delivery
unit or the Magellan style delivery unit is
• 3/32" Hex Key recommended before upholstery installation.
Follow the manufacturer’s instructions
• Medium-strength Threadlocker
supplied with the delivery unit.
• Phillips-head Screwdriver
1. Loosen (but do not remove) the two set
screws with a 3/32" hex key and remove both
connector pins (Figure 8).
Figure 8. Bracket holes with inserted connector pins
2. Lift the backrest to its upright position.

3. Line up the linkage holes and reinsert the
connector pins (Figure 9).
4. Apply medium-strength
threadlocker to the set
screw located on the end
of the backrest.
Figure 9. Linkage holes
5. Using a 3/32" hex key,
tighten the set screw against the flat surface of
the pin to hold the internal arm.
PN: 2717-268B 13
Section III Installation CORE Chair
TM
Seat Frame Foot Control

1. Remove cotter and clevis pins. Retain pins for Tools Required
installation (Figure 10).
• 1/8" Hex Key
Clevis Pins with Inserted Cotter Pins Seat Frame
WARNING
To prevent any chance of electrical shock,
always disconnect power when indicated.
1. Disconnect the chair power.

2. Use a 1/8" hex key to remove the screws (2) on
the sides of the pump cover, then take the cover
Figure 10. Clevis pins with inserted cotter pins off and set it aside (Figure 12).
2. Remove the five Phillips-head screws that hold
the seat upholstery to the seat frame. Retain
screws for installation.
Pump Cover
3. Place a nylon washer onto each clevis pin and
slide into seat frame hole. Place the second
nylon washer onto the clevis pins and slide
into chair base hole. Replace cotter pin to hold Screws
frame in place (Figure 11). Figure 12. Remove pump cover
3. On the control board, remove and discard

Seat Frame Chair Base
jumper (Figure 13).
Nylon
Washers
Cotter Pin
Clevis Pin
Figure 11. Seat frame

Figure 13. Remove and discard jumper on control board
PN: 2717-268B 14
Foot Control (Continued) Touchpad Control

4. Connect the wire plug of the foot control into the Tools Required
control board (Figure 14).
• 13 mm Wrench
Wire Plug
• 1/8" Hex Key
WARNING
To prevent any chance of electrical shock,
always disconnect power when indicated.
1. Disconnect the chair power.

Figure 14. Connect wire plug of foot control
2. Locate bracket holes on the underside of the
5. Reconnect the chair power and test the foot armrest support (Figure 15).
control for proper function.
6. Reinstall the chair pump cover.
Armrest Support
Bracket Holes
Figure 15. Locate bracket holes under armrest support

3. Using a 13 mm wrench and the supplied
M8 × 1.25 × 30 mm hex head bolts (2), attach
the touchpad bracket to the existing bolt holes
located on the underside of the armrest support
(Figure 16).
PN: 2717-268B 15
Section III Installation CORE Chair TM
Touchpad Control (Continued) Upholstery
CAUTION
• If the chair is part of an operatory, wait
until entire installation is complete before
installing upholstery. Failure to do so may
result in damaging the upholstery.
Bolt Holes for

Touchpad Bracket
Tools Required
Figure 16. Attach touchpad bracket to bolt holes • Phillips-head Screwdriver
4. Using a 1/8" hex key, remove the screws (2) on • 5/32" Hex Key
the sides of the pump cover, then take the cover
off and set it aside (Figure 17). Seat
1. Align the studs located on the underside of
the upholstered seat with the holes in the seat
frame.
Pump Cover
2. Use a Phillips-head screwdriver to replace the
five previously removed screws. Attach the
Screws upholstered seat to the seat frame (Figure 19).
Figure 17. Remove pump cover
Phillips-head
5. Connect the wire plug of the touchpad into the Screws (5)
supplied extension, then plug the extension into
the control board (Figure 18).
Wire Plug
Figure 19. Reattach upholstered seat to frame
Figure 18. Connect wire plug of touchpad
6. Reconnect the chair power and test the

touchpad for proper function.
7. Reinstall the chair pump cover.
PN: 2717-268B 16
Upholstery (Continued)
Headrest Armrests
1. Slide the blade of the headrest into the 1. Place each upholstered armrest onto the
opening of the chair back casting. chrome-plated arm supports.
2. Tighten the tension adjustment screws as 2. From the underside of each arm, using two
necessary until the desired slide tension is (2) 5/32" hex screws, attach each upholstered
reached (Figure 20). arm to the arm supports (Figure 22).
Chair Back
Casting Arm Support
Tension
Adjustment
Screws Blade
Hex Screws
Figure 20. Tighten tension adjustment screws (2)
Back Figure 22. Attach arm to arm support
1. Align the two upper and two lower studs on

the chair back casting with the slide holes on
the back of the upholstered chair back.
2. Firmly press the upholstered chair back over
the studs and slide the upholstered chair back
down until all four (4) studs are locked into
place (Figure 21).
Slide Chair Studs (4)
Back
Down
Slide Holes
(4)
Figure 21. Attach upholstered chair back to casting
PN: 2717-268B 17
Section III Installation CORE ChairTM
Installation/Operation Checklist
NOTICE
Before performing checklist task, make sure the area is at room temperature. Failure to comply can
result in a faulty operation.
With someone sitting on the chair, run each function a few times to ensure proper function.
Does the rotational brake function properly?
Does the headrest stay in position after adjustment?
Is the foot switch or touchpad functioning correctly?
Do all chair functions operate smoothly and quietly?
Do the armrests lock into position?
Answering NO to any of these questions is the result of improper installation or a product malfunction.
After ensuring all connections, call technical service at 866-DTE-INFO.
PN: 2717-268B 18
Section IV Operation DentalEZ® Equipment
Base Lowering Safety Switch Chair Rotation

The CORE Chair is equipped with a base lowering The CORE Chair is capable of swiveling
safety switch. This feature ensures nothing gets approximately 15° to either side of its center position.
caught underneath the chair base as it is lowered.
To swivel the chair:
The following describes how this feature operates:
1. Release the chair brake by moving the brake
1. When the base cantilever section is lowered handle (located at the back of the chair) to the
and contacts an obstruction, the cover on the right (Figure 23).
underside of the cantilever section will move
upward and activate the chair safety switch. 2. Swivel the chair to the desired position.
2. Downward motion of the base will stop 3. Lock the chair brake by moving the brake
immediately; the base will start moving upward handle to the left (Figure 23).
a short distance and then stop.
NOTE: As long as the safety switch is activated, the
base will not lower any further. If the chair is moving LOC CK
K UNLO
to an auto position and the base cover moves up
(activating the safety switches) auto positioning
will stop.
3. Moving the base up and off of the obstruction
Figure 23. CORE Chair brake handle
will deactivate the safety switch and the chair
will resume normal operation.
PN: 2717-268B 19
Section IV Operation CORE Chair TM
Armrests Double Articulating Headrest

The CORE Chair’s armrests are designed to be To position the headrest height:
lowered, allowing easy patient entry and exit from
either side of the chair. Firmly push down or pull up the blade from the
chair back to change the headrest height.
CAUTION To position the headrest tilt:
The armrests SHOULD NOT be used as a 1. While facing the back of the headrest, fully
means of support when entering, exiting or depress the release mechanism on the right.
leaning against the chair.
2. Keeping the release mechanism depressed,
To lower and raise each armrest: tilt the headrest until the desired position is
reached (Figure 25).
1. Pull up the arm lock trigger located under the
lower arm assembly and lower the armrest 3. Release the mechanism to lock the headrest
(Figure 24). in the desired position.
2. Lift up the lower end of the armrest until the NOTE: The use of disposable headrest covers is
armrest stops and clicks, locking the armrest recommended to prevent soiling of the headrest.
into position.
Double
Articulating
Headrest
Arm Lock
Trigger
Release
Mechanism
Figure 24. Arm lock trigger
Figure 25. Headrest release mechanism
PN: 2717-268B 20
Manual Chair Positioning
WARNING
To prevent possible injury caused by accidental operation, do not leave young children unattended.
Manual positioning of the CORE Chair is accomplished by using the touchpad control located on the side
of the chair, the foot control, or by using two separate controls (Figure 26).
To operate these controls:
1. Select the direction of travel: base up, base down, back up, or back down.
2. Depress and release the corresponding button to move the chair to factory-set travel limit.
NOTE: The chair will continue running until the directional button is released.
Touchpad Control
Auto Buttons 1, 2, 3, 4
Base Up
Back Back
Down Up
Base
Down Base
Up
Auto Buttons
1, 2, 3, 4
Back Back
4 Down Up
Base
Down
Foot Control
Figure 26. CORE Chair touchpad and foot control
PN: 2717-268B 21
Section IV Operation CORE ChairTM
Automatic Chair Positioning
View Online Instructions Program M

(memory)
Scan QR Code for Video Instructions: Button
CORE Chair - Automatic Positioning
Programming Auto Positions

Figure 28. CORE Chair program M (memory) button
To establish an auto preset position, perform the
following steps: Activating Auto Positions
1. Using the touchpad control, follow the 1. Press auto button 1, 2, 3, or 4 once on the
direction of the arrow to maneuver the CORE touchpad control or foot control.
Chair to the desired position (Figure 27).
2. A beep will sound.
2. Press the program M (memory) button
3. The chair will automatically stop in the
momentarily and the chair will beep two (2)
programmed position selected.
times, indicating it is ready to assign this
position an auto button (Figure 28). NOTE: Pressing any button on a chair control
module while the CORE Chair is moving to a
3. Press an auto button (1, 2, 3 or 4) to assign
programmed position will immediately stop
it to this position. The chair will beep three
the movement of the chair and three (3) short
(3) times to indicate that the program is
beeps will sound. To continue and complete the
complete.
automatic positioning of the chair, simply press
NOTE: Program failure is indicated by more than the desired position button a second time.
three (3) beeps.
Reprogramming Auto Positions
To change a programmed position, simply
Directional maneuver the CORE Chair to the desired position
Arrow
Buttons and follow the Programming Auto Positions
instructions described in this section.
NOTE: Reprogramming a new auto position erases
Auto Buttons the old position.
Figure 27. CORE Chair touchpad control
PN: 2717-268B 22
Programming Chair Travel Limits

Tools Required View Online Instructions
• 1/8" Hex Key Scan QR Code for Video Instructions:
• Tape Measure CORE Chair - Set Travel Limits
Programming Using Touchpad Control

1. Use 1/8" hex key to remove the screws (2) on
the sides of the pump cover, then take the
cover off and set it aside (Figure 29).
Pump Cover
Screws 1 and 2 DIP

Switches
Figure 29. Pump cover screws
Figure 31. Main control board
2. Unplug LED light harness (Figure 30).
4. While holding down the M button located at
the rear of the chair, use the foot control to
make sure the base is moved all the way down
LED Light and the chair back is all the way down
Harness
(Figure 32).
Program M
(Memory)
Button
Figure 30. LED light harness

3. On the main control board, turn the 1 and 2 DIP
switches to the ON position (Figure 31).
NOTE: When DIP switches 1 and 2 are in the ON
position, the chair will not operate unless the M
(memory) button is held down.
Figure 32. CORE Chair program M memory button
PN: 2717-268B 23
Section IV Operation CORE Chair TM
Programming Chair Travel Limits (Continued)

Setting Chair Base Up Setting Chair Base Down
1. While holding down the M (memory) button, 1. While holding down the M (memory) button,
run the chair to the maximum height, then run the chair base all the way down, then
come down until 22" measures from the flat come up until 12" measures from the flat part
part of the floor plate to the bottom of the arm of the floor plate to the bottom of the arm
casting (Figure 33). casting (Figure 34).
2. When in position, release the M button. 2. When in position, release the M button.
3. Push and release the M button and press the 1 3. Push and release the M button and press the 2
button on the foot control. Base Up is now set. button on the foot control. Base Down is now
set.
NOTE: Three (3) beeps confirm the setting is
correct and six (6) beeps represent failure to set NOTE: Three (3) beeps confirm the setting is
the soft limit. correct and six (6) beeps represent failure to set
the soft limit.
Arm
Casting Arm
Bottom Casting
Bottom
22" between Arm Casting
Bottom to Chair Base
12" between Arm Casting

Bottom to Chair Base
Chair
Base
Chair
Base
Figure 34. Setting CORE Chair base down

Figure 33. Setting CORE Chair base up
PN: 2717-268B 24
Programming Chair Travel Limits (Continued)
Setting Chair Back Up Setting Chair Back Down

1. While holding down the M (memory) button, 1. While holding down the M button, run the chair
run the chair back all the way up and then back all the way down, then come back up
come back down until 1.75" measures until 8.5" measures between the back cylinder
between the back cylinder and the back block and the block (Figure 36).
(Figure 35).
2. When in position, release the M button.
2. When in position, release the M button.
3. Push and release the M button and press the 4
3. Push and release the M button and press the 3 button on the foot control. Back Down is now
button on the foot control. Back Up is now set. set.
NOTE: Three (3) beeps confirm the setting is NOTE: Three (3) beeps confirm the setting is
correct and six (6) beeps represent failure to set correct and six (6) beeps represent failure to set
the soft limit. the soft limit.
Back Cylinder
Back Block Back Cylinder Back Block
8.5" Space
Between
3" Space Figure 36. Setting CORE Chair back down

Between
Programming the chair is now complete. Place
Figure 35. Setting CORE Chair back up the 1 and 2 DIP switches back into the original
position. Reattach the light harness and reinstall
the pump cover using two hex screws.
PN: 2717-268B 25
CORE Chair
TM
PN: 2717-268B 26
Section V Care DentalEZ® Equipment
Cleaning
WARNING NOTICE
Improper cleaning and disinfection techniques The upholstery cleaning and disinfecting
could lead to cross-contamination; therefore, information contained in this section is not a
prior to each use, properly clean and disinfect guarantee, but represents highly recommended
the chair’s exterior in accordance with normal procedures obtained from the upholstery
dental procedures. manufacturers.
CAUTION Chair Upholstery
• Pay strict attention to all of the cleaning 1. To remove light soil:

product manufacturer’s warnings and • Prepare a solution comprised of one part
cautions. neutral detergent (household dishwashing
• Cleaning agents other than household liquid) and nine (9) parts warm water.
bleach or rubbing alcohol may contain • Apply the liquid solution to the upholstery
harsh or unknown solvents. These other using a sponge or soft, damp cloth. If
cleaning agents are also subject to formula necessary, a soft bristle brush may be
changes being made by the manufacturer used.
without notice.
• Using a soft cloth dampened in clean
water, wipe away any residue and dry.
Before attempting to clean or disinfect the CORE
Chair, please read the following instructions 2. To remove heavy soil:
carefully.
• Dampen a soft, white cloth with lighter
Since any cleaning product may be harmful or fluid (naphtha) and rub the area gently.
irritating:
• Using a soft cloth, rinse thoroughly with
• Use protective gloves and eye protection in a clean water and pat surface dry.
well ventilated area.
3. To remove stains using bleach:
• Do not inhale or swallow any cleaning product.
• Prepare a solution comprised of one
• Protect surrounding surfaces and clothing (1) part household bleach (sodium
from exposure. hypochlorite) and nine (9) parts water.
When using strong cleaning agents such as bleach • Apply the bleach solution to the stain using
or alcohol, it is advisable to first test them in an a dampened, soft, white cloth.
inconspicuous area to be certain they will not
damage the upholstery, plastic or metal surfaces
of the CORE Chair.
NOTE: Results may vary under actual conditions.
PN: 2717-268B 27
Section V Care CORE Chair TM
Cleaning (Continued)
• Allow the bleach solution to puddle on the Plastic and Coated Metal Surfaces
affected area, or apply a bleach solution-
soaked cloth to the area for approximately CAUTION
30 minutes.
• NEVER use abrasives or petroleum-based
• Using a soft cloth dampened in plain cleaners on any plastic or coated metal
water, rinse the treated area thoroughly to surfaces unless otherwise specified.
remove any bleach residue.
• DO NOT USE alcohol-based disinfectants
4. To remove stains using alcohol: on plastic surfaces.
• Dampen a soft, white cloth with rubbing

1. To remove ordinary dirt:
alcohol and rub the stain gently.
• Prepare a soapy solution comprised of
• Using a soft cloth dampened in clean neutral detergent (household dishwashing
water, rinse the treated area thoroughly to liquid) and water.
remove any alcohol residue and pat dry.
• Using a soft cloth or sponge, apply this
5. To restore luster: soapy solution to the plastic and coated
metal surfaces.
• Apply a light coat of spray furniture wax
containing lemon. NOTE: To remove heavier dirt, apply Formula
409® or Fantastik® Spray Cleaner.
• Wait 30 seconds and lightly buff the
surface using a clean, white cloth. • Wipe area dry immediately using a soft cloth.
2. To remove stubborn stains:
• Apply a mild abrasive such as toothpaste or
liquid tooth polish using a soft, white cloth.
• Using a chamois or moist sponge, remove
all traces of the mild abrasive.
• Dry the area thoroughly to prevent marking.
Formula 409 is a registered trademark of the Clorox Company.
Fantastik Spray Cleaner is a registered trademark of the Texize Division
of Dow Products, Inc.
Metal Surfaces and Chrome Parts

For ordinary dirt, fingerprints, etc., use a non-
abrasive, all-purpose cleaner.
PN: 2717-268B 28
Section V Care DentalEZ® Equipment
Disinfecting
Upholstery All Other Chair Surfaces
The CORE Chair’s upholstery is comprised of CavicideTM from MetrexTM Research
material from the following manufacturers:
Cavicide is recommended for disinfecting all
MorCareTM Collection from Morbern other surfaces of the CORE Chair. The use of
any disinfectant other than Cavicide may cause
MorGuard from Morbern was developed to premature staining, discoloration or damage to the
meet the increased demands of hospital, CORE Chair’s materials.
contract and institutional use. MorGuard offers
enhanced resistance to most common chemicals Cavicide is a trademark of Metrex Research, LLC.
used for sterilization and cleaning in medical
environments. MorGuard contains both an
antibacterial and antimicrobial agents to provide
resistance to a wide range of bacteria.
Naugahyde® Beauty Gard® from Uniroyal
Naugahyde brand fabrics, Spirit II and
Neochrome II with Advanced Beauty Gard
contains an agent to protect it against bacterial
and fungal microorganisms. This product has
been formulated to achieve a superior level
of disinfectability with disinfectant products
containing sodium hypochlorite (common
household bleach) diluted 1:10.
Mayer/Savoy with PERMABLOK3® from Spradling®
Mayer/Savoy fabrics with PERMABLOK3 advanced
vinyl protection contain an antimicrobial and
antibacterial protection on an anti-stain finish that
is easily cleaned. Mayer/Savoy with PERMABLOK3
provides exceptional disinfectability using a wide
range of cleaning products.
MorCare is a trademark of Morbern, USA Inc.
Naugahyde and Beauty Gard are a registered trademarks of
Uniroyal Engineered Products, Inc.
PERMABLOK3 is a registered trademark of Spradling International,
Inc.
PN: 2717-268B 29
CORE Chair
TM
PN: 2717-268B 30
Section VI User Service Information DentalEZ® Equipment
Service Instruction Disposal of Equipment

If the area of concern is not addressed in this Disposal and Decommissioning of
manual, contact your local DentalEZ full-service DentalEZ Products
dealership at 866-DTE-INFO. See Limited
Warranty. NOTE: All local regulatory requirements for
disposal and decommissioning of equipment
Please have the following product information apply.
available (found on seat mount casting)
(Figure 37): • Electrical Salvage
• Model Name: Remove all circuit board and electrical cabling

for recycle as electrical salvage.
• Model Number:
• Metal Salvage
• Serial Number:
Remove all aluminum and steel components
• Date of Installation: for recycle as metal salvage.
• Dealer: • Plastic Salvage
Remove all plastic components for recycle as
plastic salvage.
• Biologically Contaminated Salvage
2500 Highway 31 South 2500 Highway 31 South
Bay Minette, AL 36507 Bay Minette, AL 36507
CoreTM Dental Chair CoreTM Dental Chair

MN: ETL CLASSIFIED
MN: ETL CLASSIFIED Cuspidor, waste lines from the cuspidor, and
the oral extraction lines should be handled
SN : SN :
115V ~ 60Hz 4.8A ~ 220V ~ 50Hz 3.15A ~
with precaution and disposed of appropriately.

IEC Type B, Class 1, |PX4 IEC Type B, Class 1, |PX4
4010684 4010684
Operation Model: Intermittent Operation Model: Intermittent
CONFORMS TO: CONFORMS TO:
AAMI Std. ES 60601-1 AAMI Std. ES 60601-1
IEC Std. 80601-2-60 IEC Std. 80601-2-60
• Non-Salvage Components
CERTIFIED TO: CERTIFIED TO:
CSA Std. C22.2 60601-1 CSA Std. C22.2 60601-1
IEC Std. 80601-1-2-60 IEC Std. 80601-1-2-60
Made in China Made in China All other material unsuitable for recycling
should be disposed of properly.
For specific questions regarding material
type, contact DentalEZ Customer Service. For
decommissioning information on associated
equipment from other manufacturers, refer to the
documentation from the manufacturer.
Model/Serial
Number Label
Figure 37. Model/serial number on base plate of chair
PN: 2717-268B 31
CORE Chair
TM
PN: 2717-268B 32
Section VII Parts Lists/Diagrams DentalEZ® Equipment
Hydraulic Exterior Components

Part/Kit Name Part/Kit No. Part/Kit Name Part/Kit No.
Solenoid Valve (115V AC) 3802-287 Harness LED Indicator 3802-256
Solenoid Valve (220V AC) 3802-288 Back Pin 3802-350
Pump Assembly (115V AC) 3802-290 Rear Cover 3802-543
Pump Assembly (220V AC) 3802-291 Circular Cover 3802-544
Back Cylinder Hose 3802-591 Bottom Cantilever Cover 3802-566
Back Cylinder 3802-592 Top Cantilever Cover 3802-567
Base Cylinder 3802-593 Brake Handle 3802-568
Hose (Base Cylinder) 3802-594 Pump Cover 3802-569
Hose (Pump to Valve) 3802-595 Brake ASM 3802-570
Oil Tank 3802-596 Pivot Bolts 3802-588
Electrical Upholstery
Part/Kit Name Part/Kit No. Part/Kit Name Part/Kit No.
Safety Limit Switch 3801-431 Arm Mechanisms (2) 3802-246
Fuses (115V AC) 3802-254 Double Articulating Headrest Cushion, Wide 3802-282
Fuses (220V AC) 3802-255 Arm, Chrome, Right 3802-277
Chair Rollers 3802-284 Arm, Chrome, Left 3802-278
Harness, Base Potentiometer to PCB 3802-310 Seamed Back Cushion 3802-575
Harness, Microswitch to PCB 3802-312 Seamed Back Cushion, Ultra 3802-577
Harness, Memory Button to PCB 3802-313 Seamed Seat Cushion 3802-576
Base Potentiometer 3802-316 Seamed Seat Cushion, Ultra 3802-578
Back Spiral Bar Potentiometer 3802-583 Seat Frame 3802-286
Back Potentiometer to PCB Harness 3802-585
Master Circuit Board (115V AC) 3802-586
Master Circuit Board (220V AC) 3802-587
Base Potentiometer to PCB Harness 3802-590
Potentiometer Display Board 3802-610
Controls
Part/Kit Name Part/Kit No.
Foot Control 3613-127
Touchpad Control 3802-264
PN: 2717-268B 33
Section VII Parts Lists/Diagrams CORE Chair
TM
DentalEZ Parts Online
To order parts online, visit www.dentalezparts.com or

scan QR code with smartphone.
PN: 2717-268B 34
EMC Information DentalEZ® Equipment
WARNING
• Use only replacement cables listed in Parts section. Other cables and accessories may negatively affect
EMC performance.
• When the CORE Chair is used adjacent to other equipment, observe the chair to verify normal operation.
Guidance and Manufacturer’s Declaration – Electromagnetic Emissions

The CORE Chair is intended for use in the electromagnetic environment specified below. The customer or the user of the CORE Chair should assure that it
is used in such an environment.
Emissions Test Compliance Electromagnetic Environment Guidance
The CORE Chair uses RF energy only for its internal function; therefore, its RF emissions are very low
RF Emissions CISPR 11 Group 1
and are not likely to cause any interference in nearby electronic equipment.
The CORE Chair is suitable for use in all establishments, other than domestic establishments and those
RF Emissions CISPR 11 Class A directly connected to the public low-voltage power supply network that supplies buildings used for
domestic purposes.
Harmonic Emissions
Class A Not applicable
IEC 61000-3-2
Voltage Fluctuations/Flicker
Emissions Class A Not applicable
IEC 61000-3-3
Guidance and Manufacturer’s Declaration – Electromagnetic Immunity

The CORE Chair is intended for use in the electromagnetic environment specified below. The customer or the end user of the CORE Chair should assure
that it is used in such an environment.
Immunity Test IEC 60601 Test Level Compliance Level Electromagnetic Environment Guidance
Floors should be wood, concrete or ceramic tile.
Electrostatic Discharge (ESD) ±6 kV contact ± 6 kV contact
If floors are covered with synthetic material, the
IEC 61000-4-2 ±8 kV air ± 8 kV air
relative humidity should be at least 30%.
Electrical Fast Transient/
±2 kV for power supply lines ± 2 kV for power supply lines Mains power quality should be that of a typical
Burst
±1 kV for input/output lines ±1 kV for input/output lines commercial or hospital environment.
IEC 61000-4-4
±1 kV differential mode ±1 kV differential mode Mains power quality should be that of a typical
Surge IEC 61000-4-5
±2 kV common mode ±2 kV common mode commercial or hospital environment.
<5% Ut (>95% dip in Ut) <5% Ut (>95% dip in Ut)

for 0.5 cycle for 0.5 cycle
Mains power quality should be that of a typical
Voltage Dips, Short 40% Ut (60% dip in Ut) 40% Ut (60% dip in Ut)
commercial or hospital environment. If the user of
Interruptions and Voltage for 5 cycles for 5 cycles
the CORE Chair requires continued operation during
Variations on Power Supply
power mains interruptions, it is recommended that
Input Lines 70% Ut (30% dip in Ut) 70% Ut (30% dip in Ut)
the CORE Chair be powered from an uninterruptible
IEC 61000-4-11 for 25 cycles for 25 cycles
power supply or a battery.
<5% Ut (>95% dip in Ut) <5% Ut (>95% dip in Ut)
for 5 seconds for 5 seconds
Power frequency magnetic fields should be at
Power Frequency (50/60 Hz)
3 A/m 3 A/m levels characteristic of a typical location in a typical
Magnetic Field IEC 61000-4-8
commercial or hospital environment.
NOTE: Ut is the AC mains voltage prior to application of the test level.
PN: 2717-268B 35
CORE Chair TM
Guidance and Manufacturer’s Declaration – Electromagnetic Emissions

The CORE Chair is intended for use in the electromagnetic environment specified below. The customer or the user of the CORE should assure that it is
used in such an environment.
IEC 60601 Test Compliance
Immunity Test Electromagnetic Environment Guidance
Level Level
Portable and mobile RF communications equipment should be used no closer to any part of the
equipment, including cables, than the recommended separation distance calculated from the
equation applicable to the frequency of the transmitter.
Radiated RF 3 V/m 3 V/m d = 1.7 √P 80 MHz to 800 MHz
IEC 61000-4-3 80MHz to 2.5 GHz d = 2.3 √P 800 MHz to 2.5 GHz
d = [3.5/V1] √P
Conducted RF where P is the maximum output power rating of the transmitter in watts (W) according to the
IEC 61000-4-6 150 kHz to 80 MHz 3 Vrms transmitter manufacturer and d is the recommended separation distance in meters (m).
Field strengths from fixed RF transmitters, as determined by an electromagnetic site survey,a
should be less than the compliance level in each frequency range.b
Interference may occur in the vicinity of equipment marked with the following symbol:
NOTE 1: At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects and people.
a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM
and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess the electromagnetic environment due to fixed
RF transmitters, an electromagnetic site survey should be considered. If the measured field strength in the location in which the CORE Chair is
used exceeds the applicable RF compliance level above, the CORE Chair should be observed to verify normal operation. If abnormal performance is
observed, additional measures may be necessary, such as reorienting or relocating the CORE Chair.
b. Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.
Recommended Separation Distance Between Portable and Mobile

RF Communications Equipment and the Model @ 3Vrms
The CORE Chair is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled. The customer or the user of
the CORE Chair can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF communications
equipment (transmitters) and the CORE Chair as recommended below, according to the maximum output power of the communications equipment.
Separation distance according to frequency of transmitter m
150 kHz to 80 MHz 80 MHz to 800 MHz 800 MHz to 2.5 GHz
Rated maximum output power
of transmitter W
3.5 3.5 d 7 P
d P d P
v1 E1 E1
0.01 0.12 0.12 0.23

0.1 0.34 0.34 0.74
1 1.7 1.7 2.3
10 3.7 3.7 7.4
100 11.7 11.7 23.3
For transmitters rated at a maximum output power not listed above, the recommended separation distance d in meters (m) can be estimated using the
equation applicable to the frequency of the transmitter, where P is the maximum output rating of the transmitter in watts (W) according to the transmitter
manufacturer.
NOTE 1: At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.
NOTE 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from structures, objects
and people.
PN: 2717-268B 36
Limited Warranty DentalEZ® Equipment
CORE Chair
TM
DentalEZ and its employees are proud of the products we provide in the dental community. We stand behind these products
with a warranty against defects in material and workmanship as provided below.
In the event you experience difficulty with the application or operation of any of our products, please contact our Technical
Service Department at our expense at 866-DTE-INFO (866-383-4636).
If we cannot resolve the issue by telephone, we will arrange for a representative to contact you or suggest that the product
be repaired by a dealer service technician.
If product repair or return is required, we will provide you with a Return Authorization number and shipping instructions to
return the product to the proper facility. If the product is under warranty, we will ask you to provide proof of purchase, such
as a copy of your invoice. Please be sure to include the Return Authorization number on the package you are returning.
Products returned without a Return Authorization number cannot be repaired.
Freight costs for product returns are the responsibility of the customer. Products under warranty will be repaired or replaced
at our sole discretion and returned at our expense. Products outside the warranty limits will be repaired and returned with
costs invoiced to the customer. We are not responsible for shipping damages. We will, however, help you file a claim with the
freight carrier. Written repair estimates are available.
DentalEZ warrants the CORE Chair to be free of defects in material and workmanship, under normal usage, under the
following terms:
The following items are covered under this limited warranty for a period of five (5) years from the date of installation:*
• Structures: Base Plate, Castings, Chair Seat and Back
• Hydraulic System: Cylinders, Solenoid Valves and Pump
• Electronics: Master Circuit Board and Foot Control Circuit Board, Chair Control
The upholstery package is covered under this limited warranty for a period of one (1) year from the date of installation.
Please note the following additional terms of our warranty and return policy:
• Warranties cover manufacturing defects only and do not cover defects resulting from abuse, improper handling,
cleaning, care or maintenance, normal wear and tear or non-observance of operating, maintenance or installation
instructions. Failure to use authorized parts or an authorized repair facility voids this warranty.
• Liability is limited to repair or replacement of the defective product at our sole discretion. All other liabilities, in
particular liability for damages, including, without limitation, consequential or incidental damages are excluded.
• THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO EMPLOYEE, REPRESENTATIVE OR DEALER IS
AUTHORIZED TO CHANGE THIS WARRANTY IN ANY WAY OR TO GRANT ANY OTHER WARRANTY.
WARRANTY REPAIRS: Parts repaired or replaced on a product that is in warranty will be warranted for the duration of that
product’s original warranty.
NON-WARRANTY REPAIRS: The warranty on parts either repaired or replaced on an out-of-warranty product will cover the
repaired part only and will be for the time frame of a new parts warranty period.
PRODUCT RETURN: Opened products or product returns more than a year old cannot be returned for credit. There will be a 15%
($25.00 minimum) restocking charge on all items authorized for return.
*Provided conditions defined in the Installation, Operation and Care Manual are met.
DentalEZ is a registered trademark of DentalEZ, Inc. CORE is a trademark of DentalEZ, Inc.
© 2019 DentalEZ Alabama, Inc.
PN: 2717-268B 37
2500 Highway 31 South
Bay Minette, Alabama 36507
866-DTE-INFO
www.dentalez.com
© DentalEZ® Alabama, Inc.

Printed in USA
PN: 2717-268B
April, 2019

Core Chair: User Manual

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CORE Chair

Section I Introduction Section VII Parts Lists/Diagrams

Base (Pump) Cover

Figure 1. Main components of the CORE dental chair

Figure 3. Range of motion for the CORE dental chair

Delivery System Capacity

Total Lift Capacity

Maximum Patient Weight

Shipping (Package) Dimensions

Classifications Explanation of Symbols & Signs

The authorized European representative is: = Serial Number

= Box Must Remain Upright

= Do Not Place Box on Unlevel Surface

= Do Not Stack Box

= Box Contents Safe Temperature Range

= Box Contents Safe Humidity Range

View Online Instructions Tools Required

Scan QR Code for Video Instructions: • Wire Cutters

Unpacking Chair Carton

WARNING 1. Use 7/32" hex key to remove the four bolts

7. To aid in pallet egress, remove the two corner

1. Taking into consideration the CORE Chair’s

Chair Back Delivery Units

Figure 8. Bracket holes with inserted connector pins

2. Lift the backrest to its upright position.

Seat Frame Foot Control

1. Disconnect the chair power.

frame in place (Figure 11). Figure 12. Remove pump cover

3. On the control board, remove and discard

Figure 11. Seat frame

Foot Control (Continued) Touchpad Control

1. Disconnect the chair power.

Figure 15. Locate bracket holes under armrest support

Touchpad Control (Continued) Upholstery

Bolt Holes for

Figure 19. Reattach upholstered seat to frame

Figure 18. Connect wire plug of touchpad

6. Reconnect the chair power and test the

Back Figure 22. Attach arm to arm support

1. Align the two upper and two lower studs on

Figure 21. Attach upholstered chair back to casting

Does the rotational brake function properly?

Does the headrest stay in position after adjustment?

Is the foot switch or touchpad functioning correctly?

Do all chair functions operate smoothly and quietly?

Do the armrests lock into position?

Base Lowering Safety Switch Chair Rotation

Armrests Double Articulating Headrest

Figure 24. Arm lock trigger

Figure 25. Headrest release mechanism

Manual Chair Positioning

Figure 26. CORE Chair touchpad and foot control

Automatic Chair Positioning

View Online Instructions Program M

Programming Auto Positions

Figure 27. CORE Chair touchpad control

Programming Chair Travel Limits

Programming Using Touchpad Control

Screws 1 and 2 DIP

Figure 30. LED light harness

Programming Chair Travel Limits (Continued)

12" between Arm Casting

Figure 34. Setting CORE Chair base down