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2.1.

The internship position, responsibilities and tasks


Nghĩa Cẩm Anh Mi Thái

- Information about - Information about - Information about - Information about


services ( products ), services, conditions, services ( products ), services ( products ),
conditions, procedures, procedures, costs. conditions, procedures, conditions, procedures,
costs. costs. costs.
- support other banking
- support other - support other banking - support other banking
services, for example:
banking services, services, for example: services, for example: cards, insurance,
for example: cards, cards, insurance, cards, insurance, guarantees, (foreign
insurance, guarantees, (foreign guarantees, (foreign currency swaps, foreign
guarantees, (foreign currency swaps, currency swaps, currency verification)
currency swaps, foreign currency foreign currency
foreign currency verification) verification) - Answering customer’s
verification) questions about card
- Answering - Answering - Answering services
customer’s customer’s questions customer’s questions - Run general industry
questions about car about house loans about internet related errands.
loans - Run general banking - Proficient computer
- Run general industry related - Run general skills Microsoft Office
industry related errands. industry related Suite ( W,E,PP)
errands. - Proficient computer errands.
- Proficient computer skills Microsoft - Proficient computer
skills Microsoft Office Suite skills Microsoft
Office Suite ( W,E,PP) Office Suite
( W,E,PP) ( W,E,PP)

Mission: Learn and find out Mission: Learn and find out Mission: Learn and find out Mission: Learn and find out
knowledge related to knowledge related to knowledge related to knowledge related to
banking and car loan banking and house car loan banking and internet banking and card services
services at VP bank services at VP bank banking services at VP at Vp bank
bank

Transactor credit Transactor credit 1. Welcome to learn Introduce card service


advices : advices customers' needs to guest businesses |
1. Marketing looking 1. Marketing looking 2. Advising and current or potential
for potential customers for potential customers supporting customers bank • Periodically
2 Contact, consulting 2 Contact, consulting on banking services, direct marketing to
customers customers especially internet visitors in every region
3 Customer evaluation 3 customer evaluation banking • Advancing the
4 Support customers 4 4. Support customers 3. make transactions development of bank
to carry out necessary to carry out necessary 4. Accounting, card issuing agents
procedures procedures reporting when And a number of other
5 monitor loan use 5 monitor loan use required job positions
status status 5. Customer cares
6 transfer the debt 6 transfer the debt
settlement group settlement group
-

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