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Exploring the Effects of Teacher Job
Satisfaction on Teaching Effectiveness:
Using ‘Teaching Quality Assurance’ as the Mediator
Shiuan‐Ying Huang1, Ya‐Ching Huang2, Wen‐Han Chang3, Lung‐Yu Chang*4, Peng‐Hsiang Kao5
1 Departmant of Applied Foreign Languages, Takming University of Science and Technology, Taipei, Taiwan
2 Center of General Education, Takming University of Science and Technology, Taipei, Taiwan
3 English Teaching Section of Fundamental Courses Education Center,
Tatung University, Taipei, Taiwan
Departmant of Insurance and Financial Management, Takming University of Science and Technology, Taipei,
4
Taiwan
5 Department of Food & Beverage Management, China University of Science and Technology, Taipei, Taiwan
Emails: hsy@takming.edu.tw, ychuang@takming.edu.tw, whchang@ttu.edu.tw, lychang@takming.edu.tw,
seankao@mail2000.com.tw
Abstract a lower birth rate, the number of universities/colleges
The purpose of this study is to verify the effects of job has been surging in recent years, leading to an
satisfaction of lecturers or higher‐level teaching staff on imbalance between supply and demand of higher
teaching effectiveness at three particular Taiwan‐based education that has prompted some school boards to
technological and vocational colleges, with “teaching quality assess the educational performance of teaching staff.
assurance” being the mediator. This study interviewed The initially well‐intended teaching assessment
lecturers or teachers selected by way of simple random program has, nevertheless, become a tool for colleges
sampling who hold higher positions at three particular to discharge teachers, with or without severance
Taiwan‐based technological and vocational colleges. Linear payments. On the other hand, teachers seeking
Structural Equation Modeling (SEM) was employed to verify survival are forced to work in an all‐purpose manner
the goodness‐of‐fit of the overall model, structural model
as an instructor, counselor, researcher and servicer,
and measurement model, followed by an examination of
paying attention to every detail every day lest they
mediating effects using the Sobel Test, Bootstrapping and
should lose their job. Many of the college teachers,
the Mackinnon PRODCLIN 2 program. The research results
suggest that, at these particular Taiwan‐based technological who tend to focus all day long on corporate‐sponsored
and vocational colleges: (1) teacher job satisfaction has a academic programs and research projects, have
positively significant effect on teaching quality assurance; (2) inevitably developed a questionable attitude toward
teaching quality assurance has a positively significant effect teaching. That is a predicament underscoring the
on teaching effectiveness; and (3) teacher job satisfaction has extreme importance of solving educational problems
a positively significant effect on teaching effectiveness. in this regard.
Apparently, teaching quality assurance has no more than a
partial mediating effect and, as this study implies, is not the
Consequently, many schools started implementing
sole silver bullet for increased teaching effectiveness which required programs of teaching quality assurance
actually can be achieved by bolstering the teachers’ job which is a critical criterion of universities’ educational
satisfaction. performance assessments. How the quality assurance
indices are established/administered (and how
Keywords:
effective the teaching practices are) would be closely
Teacher Job Satisfaction; Teaching Effectiveness; Teaching Quality linked to the workplace competitiveness of all college
Assurance graduates, regardless of the academic major. Although
such indices are immediately tied to students’
Research Motivation and Purposes
development of core competitiveness, teachers’ job
Despite the noticeably declining enrollment in satisfaction affects, either directly or indirectly, the
Taiwanese technological and vocational college due to results of an ongoing program of teaching quality
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www.ijmef.org International Journal of Modern Education Forum (IJMEF) Volume 2 Issue 1, February 2013
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International Journal of Modern Education Forum (IJMEF) Volume 2 Issue 1, February 2013 www.ijmef.org
quality assurance programs, although literature in this as “an effort to nurture highly qualified talent by
regard remains hardly available. Listed below are equipping students with expertise as well as work
some studies related to teaching quality assurance and ethics, in hopes of increasing their core
appear in Yahoo search results. competitiveness and eventually accomplish the
school’s educational goals, or mission, that ensure all
The teaching‐quality assurance practices adopted by
students to find a job right after graduation or to practice
Chaoyang University of Technology (2011) helped its
competence right after being employed.” While focused on
students’ develop four core competencies, namely the
three Taiwan‐based technological and vocational
“professional and practical capabilities,” “the ability to
colleges, this present study’s author was inspired by
apply information technologies,” “the capabilities as a
the practices of Chaoyang University of Technology
communicator, negotiator and team‐worker” and “the
(2011) to measure teaching quality assurance in four
ability to engage in self‐initiated learning.” In other
perspectives, namely the “professional and practical
words, such practices are designed to nurture highly
capabilities,” “the ability to employ information
qualified talent by equipping students with both
technologies,” “the capabilities as a communicator,
expertise and work ethics, and subsequently to
negotiator and team‐worker” and “the ability to
accomplish the school’s educational goals, or mission,
engage in self‐initiated learning.”
that ensure students to find a job right after graduation or
practice competence right after being employed. Literature Concerning Teaching Effectiveness
According to the Articles of Organization for Feng In fact, teaching effectiveness is inseparable from
Chia University Center for Teaching Quality learning effectiveness: the former addresses the results
Assurance (2008), this Taiwan‐based center is largely of a teacher’s instructional approaches (from the
in charge of five tasks: (1) managing the teaching teacher’s viewpoint) and the latter that of a student is
quality and quantity control mechanism; (2) learning (from the student’s viewpoint). Given the
implementing assessments and certification efforts for scarce availability of literature concerning teaching
academic units; (3) making improvements based on effectiveness, studies with regard to learning
the assessment results and follow‐up management; (4) effectiveness (already published worldwide) are cited
conducting assessments for learning and/or for in the following paragraphs.
teachers’ performance; and (5) making any other effort
that contributes to the teaching quality. Feng Chia The term “learning effectiveness” refers to changes in
University promotes its teaching quality assurance the learner’s knowledge, skills, and attitude after an
program with the goals/mission of nurturing talent by instructional session (Chiou, 1992; Piccoli et al, 2001).
equipping students with both expertise and work As noted by Wang (2001), learning effectiveness is
ethics, which is intended to bolster their employment affected by the learning pattern, curriculum design,
rates. and instructional approaches.
Meanwhile, the Department of Marketing Chien (1999) conducted a study and found a
Management of Takming University of Science and significant difference in learning effectiveness among
Technology (2012) announced the core competencies different learning patterns, although that difference
required for its students: (1) expertise in sales and has become less significant with the use of
industry‐specific marketing channels; (2) marketing multi‐media teaching aids. Apparently, interactive
management and market analysis abilities; (3) the multi‐media teaching aids help reduce the effect of
ability to harness information technologies required in
different learning patterns on learning effectiveness.
the workplace; (4) corporate ethics and teamwork
That is, interactive multi‐media teaching aids help
abilities. Through these core competencies and their
teachers adapt to the students’ varying learning styles
indices, the department hopes to nurture highly
and thus reducing the effect of learning patterns on a
qualified talent by equipping students with expertise
learner (Wang, 2001).
as well as work ethics.
According to Shi (2006), learning achievements are
Apparently, schools or academic units across Taiwan
values derived from well‐guided, well‐intentioned,
categorize the components of teaching quality
and organized learning behavior.
assurance in a much similar way. To sum up the views
of the above‐mentioned schools or academic units, this Yu (2006) said the notion of learning achievements
study conceptually defined teaching quality assurance was similar to those of academic achievements,
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International Journal of Modern Education Forum (IJMEF) Volume 2 Issue 1, February 2013 www.ijmef.org
Teaching
quality
Number of
H1 H2 vocational
certificates
Jon history and obtained
outcomes
Placement in
Job‐specific Teacher job Teaching competitions
experience satisfaction effectiveness
H3 Number of
Job roles and projects
values
Students’
employment
rates
FIGURE 2.1 THE RESEARCH FRAMEWORK
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TABLE 3.1 QUESTIONNAIRE STRUCTURE AND NUMBER OF ITEMS BY PERSPECTIVE
Sub‐Perspective (or measurement Total Number of
Main Perspectives Referential Sources
indices) Questions
Job history and outcomes 4
Teacher job
satisfaction Job‐specific experience 4 Huang (2005)
(X)
Job roles and values 4
Professional and practical capabilities 4
The ability to apply information
4
Teaching quality technologies
assurance Chaoyang University of
The capabilities as a communicator, Technology (2011)
(Me) 4
negotiator and team‐worker
The ability to engage in self‐initiated
4
learning
Number of vocational certificates
4
obtained
Placement in competitions 4 Takming University of
Teaching effectiveness
Science and Technology
(Y)
Number of projects executed 4 (2012)
Students’ employment rates 4
TABLE 4.1 TEST RESULTS REGARDING FIT OF THE OVERALL MODEL
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International Journal of Modern Education Forum (IJMEF) Volume 2 Issue 1, February 2013 www.ijmef.org
Linear Structural Model CMV mulitifactor.amw file).
This study conducted a CFA, an analytical approach (3) Comparing the two models
contrary to the Exploratory Factor Analysis (EFA), on Δdf=57-31=26;Δχ2=1268.541-188.552=1079.989
each pair of the three main perspectives (i.e., teacher (4) Calculating the statistical significance
job satisfaction, teaching quality assurance, and
teaching effectiveness). Making up of structural and By activating the STATABLW program, selecting
Distribution → Continuous → Chi‐Square,
measurement models, SEM effectively addresses the
specifying the Δdf and Δχ2 and click on Enter, and
cause‐effect relations among implicit variables. Models
we will obtain the p‐value. The p‐value in this
in this study were verified in three regards: (1)
study is 0, which indicates a highly level of
whether the overall model conforms to the
significance that rejects the null hypothesis while
goodness‐of‐fit indicators; (2) goodness‐of‐fit of the
proving the difference between the two models
measurement model; and (3) goodness‐of‐fit of the
examined (see FIGUREs 4.1 and 4.2). Apparently, it
structural model (Leea, 2011). is impossible that CMV is present in any of this
study’s dimensions. The calculation of coefficients
Analyses and Results will not be biased because CMV is not a concern in
1) Test Results Regarding Fit of the Overall the present study, which makes confusing
explanations of research results unlikely.
Model
This study built the overall model framework 3) Measurement Model
following a literature review and a factor analysis The factor loading measures the intensity of linear
of sample data and, as recommended by Hair et al. correlation between each item under the
(1998), measured the overall model’s manifest/explicit variables (or sub‐perspectives)
goodness‐of‐fit in three different ways: the and latent/implicit variables (or main perspectives).
Measures of Absolute Fit, the Incremental Fit The closer the factor loading is to 1, the more
Measures, and the Parsimonious Fit Measures. The capable an observable variable (or sub‐perspective)
test results are listed in TABLE 4.1 (Chen, Fang, is in measuring the main perspectives. The present
Chen and Chien, 2008). study proves reliable with an above‐0.7 factor
loading in any sub‐perspective. That is, all
2) Results and Analysis of CMV Test
sub‐perspectives (i.e., explicit variables) in the
A multi‐factor CFA displays the nested structure of proposed measurement model properly measure
a single‐factor CFA, which means the nested the main perspectives (i.e., implicit variables).
multi‐factor CFA is a subordinate structure under Meanwhile, the Average Variance Extracted (AVE)
the single‐factor one. In this study, a chi‐square measures the unobservable/implicit variables’
difference test was conducted with the hypothesis explanatory power of variance regarding
of “there is little difference between the observable ones; a higher AVE suggests greater
single‐factor CFA model and multi‐factor one (as reliability and convergent validity of an implicit
shown in FIGUREs 4.1 and 4.2).” The test results variable. It usually takes an above‐0.5 AVE to
proved a difference between the two models, given prove a perspective’s explainable variance
the highly significant gap in their chi‐square values, exceeding the measurement error (Fornell and
without any evidence that the CMV is present. Larcker, 1981). As AVEs in this study invariably
exceed 0.5, the latent/implicit variables have
The test was conducted in the following steps: excellent reliability and convergent validity (See
(1) A FIGURE of single‐factor CFA was compiled TABLEs 4.2, 4.3 and FIGURE 4.3). In this study, the
to derive statistics such as the chi‐square discriminant validity among the model’s
dimensions is determined using the AVE method.
values, degree of freedom, and
Fornell and Larcker (1981) said there would be
goodness‐of‐fit.
discriminant validity between dimensions when
(2) The FIGURE was revised according to the the AVE exceeds the square of correlation
initial factor model (see FIGURE 4.2) before an coefficients in each dimension. TABLE 4.3 proves
analysis was carried out to derive statistics of the discriminant validity among this study’s
another model, namely the chi‐square value, dimensions (i.e., teacher job satisfaction, teaching
degree of freedom and goodness‐of‐fit (Open quality assurance, and teaching effectiveness).
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one factor CMV
chi‐square=1268.541
degree of freedom=31
norm chi=10.376
gfi=0.911 ;agfi=904
.83 msea=0.021
e1 X1
.84 X
e2 X1
.59
e3 Me1 .84
.83 Me
.61
e4 Me2
CMV
.86 .66
e5 Y1
.87 Y
e6 Y2
FIGURE 4.1 SINGLE‐FACTOR CFA
multi‐factor CMV
chi‐square=148.552
degree of freedom=57
norm chi=1.745
gfi=0.912 ;agfi=0.904
msea=0.031
e1 .83
X1
.84 X
e2 X1
.41
e3 Me1 .84
.83 I
e4 .42
Me2
.38
e5 Y1 .86
.87 ME
e6 Y2
FIGURE 4.2 MULTI‐FACTOR CFA
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International Journal of Modern Education Forum (IJMEF) Volume 2 Issue 1, February 2013 www.ijmef.org
TABLE 4.2 JUDGMENT INDICATORS FOR THE MEASUREMENT MODEL
Standardized Regression Weights: (Group number 1 ‐ Default model)
Composite Average
Implicit Factor
Measurement indices Reliability (C. Cranach’s α Variance
perspectives loading
R.) Extracted
Job history and outcomes .842
Teacher job
Job‐specific experience .832 .844 .843 .661
satisfaction (X)
Job roles and values .841
Professional and practical .843
capabilities
The ability to apply .831
Teaching Information technologies
quality The capabilities as a .841 .841 .834 .632
assurance (Me) communicator, negotiator
and team‐worker
The ability to engage in .823
self‐initiated learning
Number of vocational
.861
certificates obtained
TABLE 4.3 ESTIMATED VALUES FOR DISCRIMINANT VALIDITY WITHIN THE CONFIDENCE INTERVAL
Percentile
Ψ±2σ Bias‐corrected
Parameter Estimate method
Lower Upper Lower Upper Lower Upper
X Me .581 .471 .672 .461 .664 .472 .663
Me Y .622 .531 .734 .524 .743 .521 .733
X Y .564 .484 .691 .481 .692 .484 .693
TABLE 4.4 PATH COEFFICIENT OF DETERMINATION
Coefficients of Determination R2
Teacher job satisfaction (X) → Teaching quality assurance (Me) .338
Teaching quality assurance (Me) → Teaching effectiveness (Y) .387
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TABLE 4.5.1 (UN‐STANDARDIZED) PARAMETER ESTIMATES FOR IMPLICIT VARIABLES
Teaching quality assurance (Me)
1.026 .102 10.059 ***
Teaching effectiveness (Y)
Teacher job satisfaction (X)
.832 .096 8.667 ***
Teaching effectiveness (Y)
Note: ***indicates a statistically significant C.R. value (α=0.001)
TABLE 4.5.2 STANDARD REGRESSION WEIGHTS (GROUP NUMBER 1–DEFAULT MODEL)
Estimate
Teacher job satisfaction (X) Teaching quality assurance (Me) .833
e3 e4
Me1 Me2
.84 .83 ε
Teaching
quality
.83 .82
.83 e5
e1 X1 .43 .86 Y1
Teacher job Teaching
satisfaction effectiveness
.87 e6
e2 X2 .84 Y2
ε
FIGURE 4.3 STANDARDIZED RESULTS OF SEM ANALYSIS
4) Coefficient of Determination 5) Path Coefficient of Implicit Variables in the
Model
Also known as Squared Multiple Correlation
(SMC), the Coefficient of Determination is an After the mode passed an internal goodness‐of‐fit
implicit independent variable’s explanatory power test, the estimates of standardized path coefficients
regarding an implicit dependent one. In this study, and Critical Ratio (C.R.) for latent/implicit variables
such an explanatory power proves to be a were calculated (see TABLEs 4.5.1 and 4.5.2).
medium‐level one, as shown in TABLE 4.4. FIGURE 4.3 is an illustration of the path analysis
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results
TABLE 4.6 SUMMARY OF RESULTS CONCERNING THE MEDIATOR VARIABLE
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www.ijmef.org International Journal of Modern Education Forum (IJMEF) Volume 2 Issue 1, February 2013
Teaching Quality Assurance research method.
The research results proved H1 is substantiated (i.e., 3. Results of this study provide advice for
teacher job satisfaction has a significantly positive technological and vocational colleges worldwide
effect on teaching quality assurance). when making strategies about teaching quality
assurance.
2) The Effects of Teaching Quality Assurance on
Teaching Effectiveness Limitations
The research results proved H2 is substantiated (i.e., This study completed each stage of the research
teaching quality assurance has a significantly process with limited resources and the greatest
positive effect on teaching effectiveness). caution possible, despite the following limitations:
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