Devin Engle 
1301 Sheridan Ave | Chico, CA 95926 | (530) 276-7255 | ​ devin.engle55@gmail.com

EDUCATION:

B.S. Business Administration​. ​California State University Chico, Chico CA ​Dec 2016
Option in Entrepreneurship and Small Business Management

EXPERIENCE:
Best Buy, ​Chico & Redding CA July 2010- Present
Best Buy Top Salesman Award 2012 

Back Office Leader (HR Generalist)​, ​05/16-present

● Recruits, interviews, trains, and maintains files and records for all staff members
● Creates spreadsheets to maintain and track employee performance
● Provides technical direction, supervision and support to the front end sales workers
● Provides fair customer service in handling customer complaints and vendor relations
● Manages customer feedback through online surveys and email communication
● Oversees the supply budget and requisitions needed supplies and materials
● Verifies and processes documentation for OSHA and State standards
● Ensures team and store are organized and prepared for daily operation
● Handles general clerical functions, such as email communication and phone calls
Merchandising Lead​, ​03/14-05/16  
● Provided expertise in pricing strategies and marketing to our customer base
● Coordinated with management on incoming merchandise and accessories to setup up effective layouts
● Maintained and built relationships with vendors to create marketing strategies
● Processed and fulfilled orders to maintain store operation
● Supervised employees on all merchandising tasks for the store

Sales Associate,​ ​ 01/13-03/14

● Prepared for promotions by rearranging stock, adding signage, and retagging merchandise
● Managed to up-sell products based on current trends
Gaming Lead​, ​01/12-01/13
● Supervised and motivated the Gaming Department to sell consoles and drive promotions
● Remained current on upcoming gaming trends and products
Sales & Customer Service Associate​, ​06/10-01/12
● Used thorough knowledge of store stock and promotions to better aid customers
● Sign customers up for membership and informed of upcoming promotions
Hollywood Video,​ ​Redding CA May 2007-March 2010
Night Manager​,​ ​02/08-03/10
● Promoted membership and benefits to local businesses
● Verified daily cash flow and prepared bank deposits
● Arranged and prepared the store daily for successful operation
● Assisted in the process of the closure of local Hollywood Video stores

Customer Service Associate​, ​05/07-02/08

● Enthusiastically conversed with customers about purchases, needs, and available products
● Processed customer payments while maintaining positive customer service