var g = new sn_ws.

RESTMessageV2('ToGet Sandbox','GET');

g.setQueryParameter("sysparm_query","number="+current.u_customer_reference_id);
var gresponse = g.execute();
var gresponsebody = gresponse.getBody();
var grbody = JSON.parse(gresponsebody);
gs.addInfoMessage("Hello");
gs.print("HI");
current.short_description=1;
gs.log(gresponsebody + grbody);
var u = new sn_ws.RESTMessageV2('ToUpdate
Sandbox','PATCH');
u.setStringParameterNoEscape('id',grbody.result.sys_id);
u.setStringParameterNoEscape('caller_id',
current.caller_id.getDisplayValue());
u.setStringParameterNoEscape('category', current.category);

u.setStringParameterNoEscape('cmdb_ci',grbody.result.cmdb_ci);
u.setStringParameterNoEscape('impact',current.impact);
u.setStringParameterNoEscape('priority',current.priority);

u.setStringParameterNoEscape('short_description',current.short_description);
u.setStringParameterNoEscape('state',grbody.result.state);

u.setStringParameterNoEscape('urgency',grbody.result.urgency);
var uresponse = u.execute();
var uresponsebody = uresponse.getBody();
var urbody = JSON.parse(uresponsebody);