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Assignment 2 CRM-SNM Mohammed Shalabi 201810028
Assignment 2 CRM-SNM Mohammed Shalabi 201810028
Assignment 2
As a social media expert, and during the ongoing crises of Covid19
(Coronavirus) how would you evaluate the social media performance
in terms of the following:
The corona virus has come through and panicked a whole globe.
In Jordan everything has been stopped functioning due to the virus
crisis and that’s a bad thing towards the normal daily life for the people
and citizens. Therefore the social media e-commerce gates have been
launched and working better now than before. Since people can’t leave
their homes, business owners are now delivering whatever the product
people need to their homes. From my own perspective, I trust the
social media platforms as e-commerce gate but only under one
condition which is paying on delivery where as I seriously don’t trust
them with the online payments. Also, when receiving the product I
must make sure to sanitize it due to the corona virus. You must never
Mohammed Shalabi Student ID: 201810028
pay online on social media since it’s an easy hackable platform and
easy to steal personal information, therefore payments should only be
done through trusted companies such as PayPal and Visa.
Social media has always been one of the best and powerful
platforms to send messages to the public in an easy and faster way.
Therefor it should be used by all the governments as a weapon to stop
against the corona virus. First of all, it should be used to send out
messages and these messages could be sent in different ways on
social media. News shared on the official governmental pages on social
media should be viral and seen on every platform and hardware.
Secondly, there are plenty of social media influencers who influences
Mohammed Shalabi Student ID: 201810028