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Resume Final Updated May 2020 Jose Villatoro
Resume Final Updated May 2020 Jose Villatoro
joservillatoro20@gmail.com
joservillatoro.weebly.com
PROFESSIONAL OVERVIEW
● Customer Service Skills (ability to communicate effectively and with empathy in English and
Spanish in order to provide quality service)
● Food Preparation Skills (ability to cook, prepare food, and sanitize work areas)
● Custodial Skills (wiping down surfaces, mopping, vacuuming)
● Organizational skills (ability to stock and categorize items while keeping work area neat)
WORK EXPERIENCE
Housekeeping and Human Resources Intern Dec. 2019 - Mar. 2020
Embassy Suites Convention Center - Washington, D.C.
● Operate commercial-sized washer and dryer machines
● Sort sheets, towels, and other types of linen into bins to be distributed
● Perform laundry responsibilities including folding towels and clearing the laundry chute
● Wipe surfaces, windows and glass doors in lobby, seating areas and bar as well as sweep
and mop floors
● Routinely checked cleanliness of guests’ restrooms and maintain cleaning supplies and
toiletries
● Ensure cleanliness of guest pool area and fitness center
● Assist Human Resources Director by making copies, assembling binders, carefully filing
confidential documents, and preparing for employee events
EDUCATION
Columbia Heights Education Campus Aug. 2014 – June 2018
Certificate of Completion
Washington, D.C.
REFERENCES
Julio Campos, Executive Chef, Doubletree by Hilton in Crystal City
Phone: (703) 416-3864 | Email: julio.campos@hilton.com
Nyra Gumbs, Senior Human Resources Manager Embassy Suites Convention Center
Phone: (202)-719-1415 | Email: Nyra.Gumbs@hilton.com