SANDRA A.

CALLISTE-BATSON
2219 VANDERVEER PL, BROOKLYN, NY 11226| SBATSN@OPTONLINE.NET | 917-407-0035

SUMMARY
A passionate healthcare professional with a wide variety of experiences in customer service and patient care, seeking
a position that will provided a meaningful work experience in the medical field, and is beneficial to the advancement
of my knowledge and skills as a technician.

EDUCATION
Licensed Cosmetologist 2009
Empire Beauty School
Brooklyn, NY, US

Human Services Major 2002-2003

Borough of Manhattan Community College, CUNY
New York, NY, US
GPA 3.0

PROFESSIONAL EXPERIENCE
Dialysis Technician|DaVita Utica Avenue Dialysis Center June 2019-Present
Brooklyn, NY
• Prepare patients for dialysis treatment including taking vitals, checking weight, and cleaning access points.
• Educate patients on the procedures and field questions.
• Administer dialysis treatments and ensure patient comfort and safety throughout.
• Monitor machines and equipment to ensure proper function.
• Track the hemodialysis process and update patient records.
• Perform post-treatment vital checks and ensure patient readiness to leave the facility.
• Remain updated on patient treatment requirements as prescribed by supervisory nurse.

Clerk|DaVita Millennium Dialysis Center December 2013-May 2019

Brooklyn, NY
• Managed the phones and daily fax communications.
• Arranged patient transportation requests.
• Scheduled and manage appointment calendar.
• Prepared tubes and other materials for specimen, and package to send once complete.
• Charted and printed lab results through electronic charting system.
• Updated daily patient flow sheets.

Beautician|Holy Family Nursing Home December 2009-April 2012

Brooklyn, NY
• Served as a personal geriatric hair care stylist for residents on-demand.
• Styled and groomed all residents weekly.
SANDRA A. CALLISTE-BATSON 2

Sales Associate|Victoria’s Secret March 2007-May 2008

New York, New York
• Provided excellent customer service by fielding questions and addressing concerns.
• Operated sales register and maintained daily transactions.
• Advised and assisted customers with product selection.
• Managed inventory and organized merchandise on the store floor and in the display window.

Job Placement Assistant|Allen School, Inc. November 2005-May 2006

Brooklyn, NY
• Facilitated proper job placements by ideally pairing clients with employers.
• Maintained correspondence with current clients regarding their status.
• Connected with current employer groups to continue building relationships and recruited new ones.
• Created job preparation packets and facilitated workshops to improve job readiness.
• Followed up with graduates to complete post-hire evaluations.
• Managed front desk operations including phone and fax communications.
• Updated and organized client file system.

Cashier & Sales Associate|Payless Shoe Source December 2003-November 2005

New York, New York
• Managed store floor and inventory.
• Opened and closed out register daily, including tallying receipts and processing credit transactions.

CERTIFICATIONS

Certified Dialysis Tech Anticipated May 2020

DaVita Dialysis (trained), NY State certification exam
Brooklyn, NY, US

CPR Certified July 2019-Present

Lifesavers, Inc.
Plymouth, NJ, US

SKILLS
• Microsoft Office suite.
• Excellent interpersonal and communication skills.
• Adept at providing holistic patient care and individually tailored customer service.
• Highly organized, focused and professional worker.