American Airlines Av.

Canaval y
Moreyra No. 380 Dpto. 4 Res. San
Isidro

Customer Service Department

Address: Cavallini 264 – San Borja

Tel. 987-992326
trodriguez@gmail.com

Lima, August 29, 2018

To whom it may concern:

On July 22, 2018, I purchased a flight ticket from American AirlainsAirlines to

travel on July 26, from Houston´s George Bush airport to Lima´s Jorge Chavez
airport, which I paid for with card No. 9000 2088 37 65 2992 from Interbank
(bank), as evidenced inby the copy of the ticket and the bank account statement
from which the payment of the abovementioned ticket was charged, which I am
enclosing as documents No. 1 and 2.

At the departure airport of origin I proceeded to check-in, with all my personal

belongings, as I credit with the ID tag of having checked in Document No. 3

Unfortunately, when arriving at the destination airport, the luggage did not
show up on the corresponding belt.

Before leaving the airport, I made a complaint to the airline company about
the incident, leaving proof of a copy in the Baggage Irregularity Report (BIR).
Document No. 4.

1. With this formal complaint I confirm the incident and claim the amount of the
belongings that I was obliged to acquire according to the copy of the invoices that
I attach as documents No. 5 and 6 correspondings to: MacBook Air 13,3" Intel
Core i5 8 GB 128 GB y maleta.
2. As Tthe period of 21 days after the date in which I should have received the
luggage to be considered lost has finished, the company has confirmed that my
luggage is lost. Therefore, with this formal complaint I confirm the incidence and I
claim the amount of the belongings that I carried in my luggage according to a
copy of the invoices that is attached as document No. 5 corresponding which
corresponds to: a MacBook Air 13.3 "Intel Core i5 8 GB 128 GB as well as
receipts of the purchase of a suitcase with similar characteristics to mine.

Under of the foregoing, and based on the faulty execution of the airport
transport contract arranged with the aforesaid company referenced at the
beginning of this writing, which has meant of my the aforementioned damage in
my luggage with the damage referenced, I REQUEST from the air transport
company that they represent:

20-8=12+3(PT)=15